Hp Color LaserJet 9500 Printer series Manuel d'utilisateur

user guidehphpcolor LaserJet 9500ncolor LaserJet 9500hdnhttp://www.hp.comcopyright © 2003Hewlett-Packard Companyprinted in USAprinted on at least50% t

http://www.hp.com/support/lj9500viii Contents Rev. 1.08 Service and supportWarranty information. . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/support/lj950098 Chapter 5 – Using color and media Rev. 1.0Standard (such as legal and A3) and custom sizes, long edge between 210 m

ENWW Using media 995Prepunched letter or A4 (weights to 200 g/m2) (53-lb bond). Note: If you are using prepunched media that is also preprinted, set t

http://www.hp.com/support/lj9500100 Chapter 5 – Using color and media Rev. 1.0Labels (letter- or A4-size sheets) or transparencies. Tray 1 onlyNo(Nev

ENWW 101Solving problems6You can find the following topics in this chapter:• “Clearing jams” on page 102• “Interpreting the lights on the accessories”

http://www.hp.com/support/lj9500102 Chapter 6 – Solving problems Rev. 1.0Clearing jamsIf a jam message appears on the printer control panel, look for

ENWW Clearing jams 1036Jam-clearing locationstop output binupper right doortray 1lower right doorvertical transfer doortray 4 (not available for the H

http://www.hp.com/support/lj9500104 Chapter 6 – Solving problems Rev. 1.0Solving repeated jamsFollowing these steps if jams are a recurring problem.1

ENWW Clearing jams 1056Clearing jams from the input-tray areasJam in tray 1Follow these directions to clear jams in tray 1.1 Remove all of the media l

http://www.hp.com/support/lj9500106 Chapter 6 – Solving problems Rev. 1.0Jam in tray 2 or tray 3Follow these directions to clear jams in tray 2 or tra

ENWW Clearing jams 1076Jam in tray 4Follow these directions to clear jams in tray 4.1 Open tray 4. If you hear the sound of media tearing, stop and lo

ENWW ixRegulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/support/lj9500108 Chapter 6 – Solving problems Rev. 1.06 Open the lower right door and check for jammed media in this area.7 Close t

ENWW Clearing jams 1096Clearing jams from the door areasJam inside the lower right door Follow these directions to clear jams in lower right door area

http://www.hp.com/support/lj9500110 Chapter 6 – Solving problems Rev. 1.0Jam inside the lower left door Follow these directions to clear jams in lower

ENWW Clearing jams 11164 Close the lower left door. If an optional output device is installed, push it back into place.NoteAny time a jam occurs in th

http://www.hp.com/support/lj9500112 Chapter 6 – Solving problems Rev. 1.0Jam inside the upper right doorFollow these directions to clear jams behind t

ENWW Clearing jams 1136Jam inside the upper right door or inside front doorsFollow these directions to clear jams behind the upper right door or in th

http://www.hp.com/support/lj9500114 Chapter 6 – Solving problems Rev. 1.04 Open the front doors.5 Lower the green lever.6 Press down on the tab that h

ENWW Clearing jams 11567 Hold the tab down and use the tongs (found in the inside pocket of the right front door) to reach into the printer and remove

http://www.hp.com/support/lj9500116 Chapter 6 – Solving problems Rev. 1.011 Slide the paper guides to the appropriate size that is marked on the tray.

ENWW Clearing jams 1176Clearing jams from the duplexer Follow these directions to clear jams from the duplexer.1 If an optional output device is insta

http://www.hp.com/support/lj9500x Contents Rev. 1.0

http://www.hp.com/support/lj9500118 Chapter 6 – Solving problems Rev. 1.0WARNINGAvoid touching the fusing area above the duplexer. It can be hot.6 Rea

ENWW Clearing jams 1196Clearing jams from the output areasFuser jam, lower left doorFollow these directions to clear jams in the lower left door (fuse

http://www.hp.com/support/lj9500120 Chapter 6 – Solving problems Rev. 1.04 Open the lower left door.WARNINGAvoid touching the adjacent fusing area. It

ENWW Clearing jams 12167 Close the lower left door. If an optional output device is installed, push it back into place.NoteAny time a jam occurs in th

http://www.hp.com/support/lj9500122 Chapter 6 – Solving problems Rev. 1.0Jam in the top output binFollow these directions to clear jams in the top out

ENWW Clearing jams 12364 If the jammed media is visible, remove it by slowly and carefully pulling up or down, and then go to step 6. If the jammed me

http://www.hp.com/support/lj9500124 Chapter 6 – Solving problems Rev. 1.0To clear jams in the stacker or stapler/stacker1If the jam extends into the o

ENWW Clearing jams 12564 Locate the green handle in the flipper area and lift the handle.5 Carefully pull out any media from the flipper area.WARNINGA

http://www.hp.com/support/lj9500126 Chapter 6 – Solving problems Rev. 1.0To clear jams in the multifunction finisher 1Open the finisher cover.2Slowly

ENWW Clearing jams 12764 Move the optional output device away from the printer. To do this, stand on the left side of the printer and pull the output

ENWW Introduction 11Finding information1IntroductionHewlett-Packard offers a variety of ways to obtain information about this printer.This guide (user

http://www.hp.com/support/lj9500128 Chapter 6 – Solving problems Rev. 1.08 To clear a booklet jam, turn the bottom green knob clockwise to remove the

ENWW Clearing jams 1296To clear a staple jam from the multifunction finisher 1 Open the stapler-unit door.2 Slide the stapler unit toward you.3 Turn t

http://www.hp.com/support/lj9500130 Chapter 6 – Solving problems Rev. 1.04 Turn the small green knob at the top of the stapler unit counterclockwise u

ENWW Clearing jams 13167 Remove the damaged staple.8 Press down on the lever labeled with a green dot.9 Reinstall the staple cartridge.789

http://www.hp.com/support/lj9500132 Chapter 6 – Solving problems Rev. 1.010 Slide the stapler unit into the finisher.11 Close the stapler-unit door.10

ENWW Clearing jams 1336To clear a staple jam from the optional stapler/stacker NoteThe message JAM INSIDE STAPLER appears on the control panel.1 Move

http://www.hp.com/support/lj9500134 Chapter 6 – Solving problems Rev. 1.04 Pull up on the lever labeled with a green dot.5 Remove the damaged staple.6

ENWW Clearing jams 13567 Reinstall the staple cartridge.8 Close the stapler-unit door.9 Push the output device back into place.NoteBecause the stapler

http://www.hp.com/support/lj9500136 Chapter 6 – Solving problems Rev. 1.0To clear a jam in the upper half of the stapler head (multifunction finisher)

ENWW Clearing jams 13764 Turn the small green knob at the top of the stapler unit counterclockwise until the staple cartridge moves to the left of the

http://www.hp.com/support/lj950012 Chapter 1 – Finding information Rev. 1.0Which guide to useThe following table shows which guide you should use when

http://www.hp.com/support/lj9500138 Chapter 6 – Solving problems Rev. 1.07 Close the stapler-unit door.7

ENWW Clearing jams 1396Printing a paper-path testThe paper path test can be used to verify that various paper paths are working properly or to trouble

http://www.hp.com/support/lj9500140 Chapter 6 – Solving problems Rev. 1.0Interpreting the lights on the accessoriesUse the following table to interpre

ENWW Solving printer configuration issues 1416Solving printer configuration issuesAt the printer control panel, you can print pages that give details

http://www.hp.com/support/lj9500142 Chapter 6 – Solving problems Rev. 1.0Configuration pageUse the configuration page to view current printer settings

ENWW Interpreting control panel messages 1436Interpreting control panel messagesPrinter messages appear on the printer control panel display to relay

http://www.hp.com/support/lj9500144 Chapter 6 – Solving problems Rev. 1.0CHECKING PAPERPATHThe engine is rotating its rollers to check for possible ja

ENWW Interpreting control panel messages 1456DISK DEVICEFAILUREalternates withREADYThe EIO hard disk had a critical failure and can no longer be used.

http://www.hp.com/support/lj9500146 Chapter 6 – Solving problems Rev. 1.0EIO DISK XNOT FUNCTIONALThe EIO hard disk is not working correctly. Turn off

ENWW Interpreting control panel messages 1476FLASH FILESYSTEM IS FULLalternates withREADYThe flash disk or file system has reached maximum capacity.De

ENWW Obtaining a user reference guide 131Obtaining a user reference guideYou can obtain a copy of the online user reference guide from the following s

http://www.hp.com/support/lj9500148 Chapter 6 – Solving problems Rev. 1.0INSTALL CLEANER The image transfer cleaner is not installed or is not install

ENWW Interpreting control panel messages 1496NO JOB TO CANCEL The CANCEL JOB button was pressed, but there is no active job or buffered data to cancel

http://www.hp.com/support/lj9500150 Chapter 6 – Solving problems Rev. 1.0NON-HP CARTRIDGE DETECTED The printer has detected that a print cartridge is

ENWW Interpreting control panel messages 1516RAM DISK FILEOPERATION FAILEDalternates withREADYThe requested operation could not be performed. You migh

http://www.hp.com/support/lj9500152 Chapter 6 – Solving problems Rev. 1.0ROM DISK FILE OPERATION FAILEDalternates withREADYThe requested operation cou

ENWW Interpreting control panel messages 1536SIZE MISMATCHTRAY =[SIZE]Tr ay X is loaded with media that is longer or shorter in the feed direction t

http://www.hp.com/support/lj9500154 Chapter 6 – Solving problems Rev. 1.0TYPE MISMATCHTRAY X=[TYPE]The system detected a different type of media than

ENWW Interpreting control panel messages 1556XX.Y PRINTER ERRORTO CONTINUEPRESS A printer error has occurred.Press at the printer control panel.10

http://www.hp.com/support/lj9500156 Chapter 6 – Solving problems Rev. 1.020 INSUFFICIENT MEMORYTO CONTINUE PRESS The printer received more data than c

ENWW Interpreting control panel messages 157622 PARALLEL I/OBUFFER OVERFLOW alternates withTO CONTINUE PRESS Too much data was sent to the parallel po

http://www.hp.com/support/lj950014 Chapter 1 – Finding information Rev. 1.0At the computerMicrosoft® Windows®Each printer driver has context-sensitive

http://www.hp.com/support/lj9500158 Chapter 6 – Solving problems Rev. 1.040 BAD SERIALTRANSMISSIONA serial data error (parity, framing, or line overru

ENWW Interpreting control panel messages 159641.3 UNEXPECTED SIZE TRAY Xalternates withTO CHANGE SIZE PRESS A tray (X) is loaded with media that is lo

http://www.hp.com/support/lj9500160 Chapter 6 – Solving problems Rev. 1.049.XXXXXPRINTER ERRORA firmware error has occurred.The value of XXXXX is a co

ENWW Interpreting control panel messages 161651.XPRINTER ERRORalternates withTO CONTINUE CYCLE POWERA temporary printing error occurred. Turn the prin

http://www.hp.com/support/lj9500162 Chapter 6 – Solving problems Rev. 1.053.XY.ZZPRINTER ERROR A problem exists with the printer memory. The DIMM that

ENWW Interpreting control panel messages 163655.XX PRINTERERRORalternates withTO CONTINUE PRESS A temporary printing error occurred.Press .If the er

http://www.hp.com/support/lj9500164 Chapter 6 – Solving problems Rev. 1.057.XPRINTER ERRORA temporary printing error occurred. Turn the printer off, a

ENWW Interpreting control panel messages 165659.XPRINTER ERRORalternates withTO CONTINUE CYCLE POWERA temporary printing error occurred. Turn the prin

http://www.hp.com/support/lj9500166 Chapter 6 – Solving problems Rev. 1.064PRINTER ERRORalternates withTO CONTINUE CYCLE POWERA scan buffer error occu

ENWW Interpreting control panel messages 167668.X PERMANENT STORAGE WRITE FAILThe printer NVRAM is failing to write.Printing can continue, but some un

ENWW 15Using the control panel2This chapter contains the following information:• “Control panel features” on page 16• “Interpreting control panel ligh

http://www.hp.com/support/lj9500168 Chapter 6 – Solving problems Rev. 1.08X.YYYY The EIO accessory card in slot X has encountered a critical error as

ENWW Checking supply levels 169Supplies7Checking supply levelsYou can check the supplies levels by using the printer control panel, the embedded Web s

http://www.hp.com/support/lj9500170 Chapter 7 – Supplies Rev. 1.0Using the supplies status pagesThe supplies status pages show the percent remaining a

ENWW Checking supply levels 1717supply-level information.NoteIf you want to order supplies, click Order Supplies. This opens a browser and connects yo

http://www.hp.com/support/lj9500172 Chapter 7 – Supplies Rev. 1.0The supplies status page 1 contains the following information:1 Cartridge Information

ENWW Checking supply levels 1737The supplies status page 2 contains the following information:1 Image Transfer Kit Information shows the amount of lif

http://www.hp.com/support/lj9500174 Chapter 7 – Supplies Rev. 1.0Using HP Web JetadminIn HP Web Jetadmin, select the printer, and then click the Open

ENWW Ordering supplies 1757Ordering suppliesThe following table lists the approximate schedule for replacing supplies and kits, and the part number fo

http://www.hp.com/support/lj9500176 Chapter 7 – Supplies Rev. 1.0Image drums Black C8560A 40,000 pages* HP recommends that you place an order for a re

ENWW Ordering supplies 1777Factors that can shorten the life-expectancy of suppliesThere are several factors that can shorten the life of a supply or

http://www.hp.com/support/lj950016 Chapter 2 – Using the control panel Rev. 1.0Control panel featuresThe control panel includes three light-emitting d

http://www.hp.com/support/lj9500178 Chapter 7 – Supplies Rev. 1.0Ordering through the Internet-Enabled Supplies Ordering FeatureYou can order a suppli

ENWW Installing supplies 1797Installing suppliesYou can find instructions about installing the following supplies:• “Replacing the print cartridges” o

http://www.hp.com/support/lj9500180 Chapter 7 – Supplies Rev. 1.0Replacing the print cartridgesThe printer uses four color print cartridges: yellow, m

ENWW Installing supplies 18174 Remove the new cartridge from its packaging and save the packaging.NoteThere are no seals to remove.5 Align the arrow l

http://www.hp.com/support/lj9500182 Chapter 7 – Supplies Rev. 1.07 Repeat steps 2 through 6 for each cartridge that needs to be replaced, and then clo

ENWW Installing supplies 1837Replacing the image drumsThe printer uses four color image drums: yellow, magenta, cyan, and black. Follow this procedure

http://www.hp.com/support/lj9500184 Chapter 7 – Supplies Rev. 1.04 Open the door completely.NoteThe blue print cartridge latches must be in the horizo

ENWW Installing supplies 18577 Place the drum on a level surface. Pull the orange ring on the end of the drum all the way out to remove the seal from

http://www.hp.com/support/lj9500186 Chapter 7 – Supplies Rev. 1.010 Repeat steps 5 through 9 for each cartridge that needs to be replaced. Close the i

ENWW Installing supplies 187713 READY appears on the control panel display, and the gauge for the replaced image drum indicates that the drum is new.1

ENWW Interpreting control panel lights 172Interpreting control panel lightsLight State IndicationReady Off The printer is off or offline, or has exper

http://www.hp.com/support/lj9500188 Chapter 7 – Supplies Rev. 1.0Replacing the image transfer kit1 Replace the transfer kit when REPLACE TRANSFER KIT

ENWW Installing supplies 18974 Open the upper door on the right side of the printer.NoteResidual toner might be on the transfer belt; before removing

http://www.hp.com/support/lj9500190 Chapter 7 – Supplies Rev. 1.07 Remove the new belt from its packaging and save the packaging. Gently remove the wr

ENWW Installing supplies 191710 On the front side of the printer, locate the blue transfer-roller handle beneath the large green lever. Grasp the hand

http://www.hp.com/support/lj9500192 Chapter 7 – Supplies Rev. 1.013 Swing the green lever up. Close all of the doors.NoteIf the lever does not move fr

ENWW Installing supplies 193716 Remove the new tray rollers from their packaging. Avoid touching the rubber surface of the rollers.NoteReplace all of

http://www.hp.com/support/lj9500194 Chapter 7 – Supplies Rev. 1.019 Pinch the plastic tab on the end of each roller to remove the roller. Remove all t

ENWW Installing supplies 195722 If you do not have tray 4, you have three large rollers remaining; go to step 28. If you have tray 4, pull it out of t

http://www.hp.com/support/lj9500196 Chapter 7 – Supplies Rev. 1.025 Pinch the release tab on the left roller and pull the roller off of the rod. Remov

ENWW Installing supplies 197728 If NEW TRANSFER KIT appears on the control panel display, use and to scroll to YES, and then press . The kit life

http://www.hp.com/support/lj950018 Chapter 2 – Using the control panel Rev. 1.0Using control panel menusThe control panel menu map shows the menus tha

http://www.hp.com/support/lj9500198 Chapter 7 – Supplies Rev. 1.0Replacing the image fuser kit1 Replace the image fuser when REPLACE FUSER KIT appears

ENWW Installing supplies 19974 If the duplexer is installed, push down on the green duplexer-release tab. Grasp the center handle and pull the duplexe

http://www.hp.com/support/lj9500200 Chapter 7 – Supplies Rev. 1.07 Remove the new fuser from its packaging.8 Align the fuser with the black guide-rail

ENWW Installing supplies 201710 Close the left door. Reattach any output device that you removed.NoteIf the door does not close, make sure that the bl

http://www.hp.com/support/lj9500202 Chapter 7 – Supplies Rev. 1.013 Place the used fuser in the packaging from the new fuser. For recycling informatio

ENWW Installing supplies 2037Replacing the image cleaning kitUse this procedure to install the image cleaning kit.1 Replace the cleaning kit when REPL

http://www.hp.com/support/lj9500204 Chapter 7 – Supplies Rev. 1.04 Remove the new filter from its packaging and insert the filter into the slot.CAUTIO

ENWW Installing supplies 20577 Rotate the blue transfer cleaner handle to the left and then down.8 Use the blue handle to pull the cleaner out of the

http://www.hp.com/support/lj9500206 Chapter 7 – Supplies Rev. 1.010 Rotate the blue cleaner handle up and firmly push it to the right until it snaps i

ENWW Installing supplies 207713 Reattach any output device that you removed.14 Do one of the following:If NEW CLEANING KIT appears on the control pane

ENWW Using control panel menus 192From the control panel, you can print a menu map that shows the layout and current settings of the control panel men

http://www.hp.com/support/lj9500208 Chapter 7 – Supplies Rev. 1.015 Pack and seal the used parts in the packaging from the new ones. For recycling inf

ENWW Warranty information 209Service and support8Warranty informationService during and after the warranty period• If printer hardware fails during th

http://www.hp.com/support/lj9500210 Chapter 8 – Service and support Rev. 1.0Spare parts and supplies availabilitySpare parts and supplies for this pri

ENWW HP software license terms 2118HP software license termsATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW

http://www.hp.com/support/lj9500212 Chapter 8 – Service and support Rev. 1.0Copies and adaptationsYou may only make copies or adaptations of the Softw

ENWW HP software license terms 2138Export requirementsYou may not export or reexport the Software or any copy or adaptation in violation of any applic

http://www.hp.com/support/lj9500214 Chapter 8 – Service and support Rev. 1.0Customer support options worldwideInformation from the printerBefore visit

ENWW Customer support options worldwide 2158Customer support and printer repair assistanceWorld Wide WebSolutions to most printer issues can be found

http://www.hp.com/support/lj9500216 Chapter 8 – Service and support Rev. 1.0

ENWW Printer specifications 217Specifications and regulatory information9Printer specificationsPhysical specificationsHP color LaserJet 9500n HP color

http://www.hp.com/support/lj950020 Chapter 2 – Using the control panel Rev. 1.0selection on the display, indicating that it is now the default.5 At an

http://www.hp.com/support/lj9500218 Chapter 9 – Specifications and regulatory information Rev. 1.0Power requirements and circuit capacityValues subjec

ENWW Printer specifications 2199Power consumptionValues subject to change: see http://www.hp.com/support/lj9500 for current information.This printer h

http://www.hp.com/support/lj9500220 Chapter 9 – Specifications and regulatory information Rev. 1.0To change the PowerSave mode1At the printer control

ENWW Printer specifications 2219Acoustical specificationsValues subject to change: see http://www.hp.com/support/lj9500 for current information.To con

http://www.hp.com/support/lj9500222 Chapter 9 – Specifications and regulatory information Rev. 1.0Environmental product stewardship programProtecting

ENWW Environmental product stewardship program 2239Paper use This printer's optional automatic duplex feature (two-sided printing, see “Print on

http://www.hp.com/support/lj9500224 Chapter 9 – Specifications and regulatory information Rev. 1.0Recycled paper This printer is capable of using recy

ENWW FCC regulations 2259FCC regulationsNoteThese product models comply with the limits for a Class B digital device as described below.This equipment

http://www.hp.com/support/lj9500226 Chapter 9 – Specifications and regulatory information Rev. 1.0Regulatory statementsLaser safety statementThe Cente

ENWW Regulatory statements 2279Declaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-Packard CompanyManufact

ENWW Features for users 21What you can do3Features for usersYou can use your printer to do some interesting things. This section describes the ways th

http://www.hp.com/support/lj9500228 Chapter 9 – Specifications and regulatory information Rev. 1.0Supplementary Information:The product herewith compl

ENWW Regulatory statements 2299Canadian DOC regulationsComplies with Canadian EMC Class B requirements.<<Conforme á la classe B des normes canad

http://www.hp.com/support/lj9500230 Chapter 9 – Specifications and regulatory information Rev. 1.0Varo!Mikäli kirjoittimen suojakotelo avataan, olet a

ENWW Regulatory statements 2319VCCI statement (Japan)VCCI class B productTranslationThis equipment is in the Class B category information technology e

http://www.hp.com/support/lj9500232 Chapter 9 – Specifications and regulatory information Rev. 1.0Korean EMI statementRegulatory Model Information Num

ENWW Index 233Numbers3,000-sheet stackerjams, media 124media supported 93status light 1403,000-sheet stapler/stackerjams, media 124jams, staple 133med

234 Index Rev. 1.0http://www.hp.com/support/lj9500Blue Angel compliance 219booklets, printing 27brochures, recommended media 37broken horizontal lines

ENWW Index 235clearing staple jamsmultifunction finisher 129multifunction finisher stapler head 136stapler/stacker 133CMYK color standard 83, 85colorA

236 Index Rev. 1.0http://www.hp.com/support/lj9500customer supportduring warranty 209online 215printer information 214cyan print cartridge. See print

ENWW Index 237embedded Web serveraccessing 44ordering supplies 177supplies status page, viewing 170EMI statement 232energy consumption 219Energy Star

http://www.hp.com/support/lj950022 Chapter 3 – What you can do Rev. 1.0Open the printer driverNotePrinter-driver settings override control panel setti

238 Index Rev. 1.0http://www.hp.com/support/lj9500Hhalftone settings 80, 82heavy paperloading 95printing on both sides 24sizes supported 91height, pri

ENWW Index 239part number 176replacing 188supplies status page 170, 173Information menu, control panel 18information pagesconfiguration 142printing 14

240 Index Rev. 1.0http://www.hp.com/support/lj9500Kkeys, control panel 16Korea EMI statement 232Llabelsduplexing, warnings against 24loading 100laptop

ENWW Index 241Material Safety Data Sheet (MSDS) 224mediacustom, tray settings 54envelopes 100HP 37, 87jams. See jamslabels 100loading 95path test 139p

242 Index Rev. 1.0http://www.hp.com/support/lj9500nonvolatile memory errors 166numeric keypad on control panel 16NVRAM errors 166Oonline helpcontrol p

ENWW Index 243paper input trays. See tray 1; tray 2; tray 3; tray 4paper output bins. See output binspaper path test 139partsavailability 210numbers 1

244 Index Rev. 1.0http://www.hp.com/support/lj9500printing special documents 37Printing Supplies Environmental Program 223programs, settings 22Qqualit

ENWW Index 245serial number, printer 142, 214serviceduring warranty 209online support 215printer information 214Service menu, control panel 18settings

246 Index Rev. 1.0http://www.hp.com/support/lj9500status lightsaccessories 140control panel 16, 17HP Fast InfraRed (FIR) Receiver 32status, suppliesco

ENWW Index 247toner, troubleshootingloose 74smeared 75specks 76top output binjams, clearing 122media supported 92transfer belt, cleaning 63transfer ki

ENWW Features for users 233Changing default settingsNotePrinter-driver settings override control panel settings. Software application settings overrid

248 Index Rev. 1.0http://www.hp.com/support/lj9500tray 4capacity 92custom media settings 57jams, clearing 107loading 97media supported 92paper path te

ENWW Index 249VVCCI statement 231vertical lines, troubleshooting 73voltage requirements 218Wwarrantyprint cartridges and image drums 210waterproof doc

250 Index Rev. 1.0http://www.hp.com/support/lj9500

http://www.hp.comcopyright © 2003Hewlett-Packard Companyhp color LaserJet 9500 series user guideBack Cover -- 6" wide x 4" high *Spine --- .

http://www.hp.com/support/lj950024 Chapter 3 – What you can do Rev. 1.0To change default settings in Windows 2000 and Windows XP1 Click the Start butt

ENWW Features for users 253To duplex in Windows (all versions)1 Open the printer driver. (See “Open the printer driver” on page 22.)2 On the Finishing

http://www.hp.com/support/lj950026 Chapter 3 – What you can do Rev. 1.0To create a stored job1Open the printer driver. (See “Open the printer driver”

ENWW Features for users 273To delete a stored jobJobs that are stored on the printer hard-disk accessory can be deleted at the control panel.1 Press

hp color LaserJet 9500n and 9500hdnuser guide

http://www.hp.com/support/lj950028 Chapter 3 – What you can do Rev. 1.0To print a booklet in Windows1Open the printer driver. (See “Open the printer d

ENWW Features for users 293Staple your documentsNoteStapling a document requires the multifunction finisher accessory (C8088A) or the 3,000-sheet stap

http://www.hp.com/support/lj950030 Chapter 3 – What you can do Rev. 1.04 Use or to scroll to STAPLE, and then press . 5 Use or to scroll to t

ENWW Features for users 313Setting up to print in WindowsBefore launching the InfraRed Driver, complete the following steps:1 Click the Start button,

http://www.hp.com/support/lj950032 Chapter 3 – What you can do Rev. 1.05 Type a name and location for the desktop printer icon and click OK.NoteOnce t

ENWW Features for users 333If the connection is interrupted before your print job is complete, the optional HP Fast InfraRed Receiver status indicator

http://www.hp.com/support/lj950034 Chapter 3 – What you can do Rev. 1.0Print covers or a different first pageUse the following procedure to print the

ENWW Features for users 353To print a cover or different first page in Windows 2000 and Windows XP1 Open the printer driver. (See “Open the printer dr

http://www.hp.com/support/lj950036 Chapter 3 – What you can do Rev. 1.0Create the effect of a full-bleed imageThe printer cannot print to the edge of

ENWW Features for users 373Print special documentsThe table below lists a variety of documents and the media suggested for each. The printer supports

Hewlett-Packard Company11311 Chinden BoulevardBoise, Idaho 83714 U.S.A.Copyright Hewlett-Packard Company 2003All Rights Reserved. Reproduction, adapta

http://www.hp.com/support/lj950038 Chapter 3 – What you can do Rev. 1.0Catalog HP High Gloss Laser Paper letter (Q2419A)11 by 17 (tabloid) (Q2420A)A4

ENWW Features for users 393Correspondence HP LaserJet Paperletter (HPJ1124) 3-hole prepunched (HPJ113H)legal (HPJ1424)11 by 17 (tabloid) (HPJ1724)A4 (

http://www.hp.com/support/lj950040 Chapter 3 – What you can do Rev. 1.0Handout, proposal, sales brief, flyer, and color imageHP Soft Gloss Laser Paper

ENWW Features for users 413Newsletter HP Color Laser Paperletter (HPL245R)11 by 17 (tabloid) (HPL2417)letter (HPL285R)11 by 17 (tabloid) (HPL2817)HPL2

http://www.hp.com/support/lj950042 Chapter 3 – What you can do Rev. 1.0Report HP LaserJet Paperletter (HPJ1124) 3-hole prepunched (HPJ113H)legal (HPJ1

ENWW Features for users 433Transparency HP Color LaserJet Transparenciesletter (C2934A)A4 (C2936A)0.127 mm (5 mils) thick, 50 sheets TRANSPARENCYUser

http://www.hp.com/support/lj950044 Chapter 3 – What you can do Rev. 1.0Features for administratorsManage the printer remotelyUse the embedded Web serv

ENWW Features for administrators 453Tab What you can doSettings tab• Configure the printer.• Set up to receive e-mail alerts.• Set a password for acce

http://www.hp.com/support/lj950046 Chapter 3 – What you can do Rev. 1.0HP Web Jetadmin A driver management and configuration plug-in is available for

ENWW Features for administrators 473Manage page usageYou can print a Usage Information page from the control panel to monitor page usage by department

ENWW iiiContents1 Finding informationIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/support/lj950048 Chapter 3 – What you can do Rev. 1.0

ENWW 49Improving print quality4This chapter contains the following information:• “What you can do to improve print quality” on page 50• “Solving print

http://www.hp.com/support/lj950050 Chapter 4 – Improving print quality Rev. 1.0What you can do to improve print qualityTask More information•Make sure

ENWW What you can do to improve print quality 514•Make sure that the media type and size for the tray are set correctly in the control panel for the m

http://www.hp.com/support/lj950052 Chapter 4 – Improving print quality Rev. 1.0Setting the media size and typeWhenever you open and close an input tra

ENWW What you can do to improve print quality 5344 Use or to scroll to the media size you want, and then press .5 The media type is set to Plain

http://www.hp.com/support/lj950054 Chapter 4 – Improving print quality Rev. 1.0Configuring the trays for custom-size media Custom media sizes are size

ENWW What you can do to improve print quality 554NoteWhen a custom size is set for a tray, it is retained until the custom/standard switch in the tray

http://www.hp.com/support/lj950056 Chapter 4 – Improving print quality Rev. 1.0To set a custom media size and type for tray 11 Press to open the men

ENWW What you can do to improve print quality 5749 The media type is set to Plain by default. If you want to change this setting, use or to scroll

http://www.hp.com/support/lj9500iv Contents Rev. 1.03 What you can doFeatures for users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/support/lj950058 Chapter 4 – Improving print quality Rev. 1.07 The message X DIMENSION = appears, with 11.7 inches (or 297 millimete

ENWW What you can do to improve print quality 594Printing by type and size of mediaYou can configure the printer to select media by Type (such as plai

http://www.hp.com/support/lj950060 Chapter 4 – Improving print quality Rev. 1.04 Do one of the following:• To allow the printer to print automatically

ENWW What you can do to improve print quality 614Calibrating the printerCalibration of the printer helps to ensure consistently good print quality.To

http://www.hp.com/support/lj950062 Chapter 4 – Improving print quality Rev. 1.0Using the Print Quality Troubleshooting PagesThe Print Quality Troubles

ENWW What you can do to improve print quality 634Cleaning the post chargerClean the post charger on the transfer belt if light streaks appear in halft

http://www.hp.com/support/lj950064 Chapter 4 – Improving print quality Rev. 1.04 Slide the cleaner to the left, back into place.5 Repeat steps 3 and 4

ENWW What you can do to improve print quality 654Setting registrationUse the registration feature to center the image on a page and to align the front

http://www.hp.com/support/lj950066 Chapter 4 – Improving print quality Rev. 1.0Cleaning the fuser input areaOccasionally, toner and paper dust collect

ENWW What you can do to improve print quality 6743 Remove the green tongs and blue brush that are mounted on the inside of the right front door.4 Slid

ENWW v4 Improving print qualityWhat you can do to improve print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/support/lj950068 Chapter 4 – Improving print quality Rev. 1.06 Slide the brush into the transfer-roller slot until it stops, and the

ENWW What you can do to improve print quality 69411 Swing the green lever up, and then close the front doors.NoteIf the lever does not move freely, ma

http://www.hp.com/support/lj950070 Chapter 4 – Improving print quality Rev. 1.0Solving print-quality issuesPrint-quality problems sometimes occur or r

ENWW Solving print-quality issues 714Solving persistent print-quality problemsIf you have completed all of the steps listed under “Print-quality proce

http://www.hp.com/support/lj950072 Chapter 4 – Improving print quality Rev. 1.0Print-quality-defect chartUse the examples in the print-quality-defect

ENWW Solving print-quality issues 734Horizontal lines or streaks•Make sure that the operation and location requirements of the printer are met.•Print

http://www.hp.com/support/lj950074 Chapter 4 – Improving print quality Rev. 1.0Color fade in all colors•Make sure that the operation and location requ

ENWW Solving print-quality issues 754Smeared toner•Make sure to use supported media.•Make sure that the following supplies are seated correctly:– imag

http://www.hp.com/support/lj950076 Chapter 4 – Improving print quality Rev. 1.0Media damage (wrinkles, curl, creases, tears)•Make sure that the operat

ENWW Solving print-quality issues 774Skewed, stretched, or off-center page•Make sure that the operation and location requirements of the printer are m

http://www.hp.com/support/lj9500vi Contents Rev. 1.0Four-color (CMYK) printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/support/lj950078 Chapter 4 – Improving print quality Rev. 1.0

ENWW Managing color 79Using color and media5Managing colorSetting color options to Automatic in the printer driver typically produces the best possibl

http://www.hp.com/support/lj950080 Chapter 5 – Using color and media Rev. 1.0Automatic or manual color adjustmentThe Automatic color adjustment option

ENWW Managing color 815• The Detail halftone option is optimized for the best reproduction of images, graphics, and large, solid-filled print areas. I

http://www.hp.com/support/lj950082 Chapter 5 – Using color and media Rev. 1.0Edge ControlThe Edge Control setting determines how edges are rendered. E

ENWW Matching colors 835Matching colorsThe process of matching printer output color to your computer screen is quite complex because printers and comp

http://www.hp.com/support/lj950084 Chapter 5 – Using color and media Rev. 1.0PAN TON E®* color matchingPA N T O N E ®* has multiple color matching sys

ENWW Four-color (CMYK) printing 855Four-color (CMYK) printingCyan, magenta, yellow, and black (CMYK) are the inks that a printing press uses. The proc

http://www.hp.com/support/lj950086 Chapter 5 – Using color and media Rev. 1.0Using mediaSupported types of mediaYou can select the following types of

ENWW Using media 875The product numbers for media are listed in parentheses after the media sizes. Use these product numbers when ordering media. All

ENWW vii7 SuppliesChecking supply levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/support/lj950088 Chapter 5 – Using color and media Rev. 1.0HP Color Laser Paper105 g/m2 (28-lb bond)letter (HPL285R)11 by 17 (tabloi

ENWW Using media 895HP Premium Choice LaserJet Paper letter (HPU1132)11 by 17 (tabloid) (HPU1732)A4 (CHP410)A4 (Asia) (Q2397A)A3 (Asia) (Q2396A)HEAVY

http://www.hp.com/support/lj950090 Chapter 5 – Using color and media Rev. 1.0HP Tough Paper letter (Q1298A)A4 (Q1298B)TOUGH PAPER0.127 mm (5 mils) thi

ENWW Using media 915Supported media sizes for input and output NoteFor more information about one of the optional HP output devices, see the user guid

http://www.hp.com/support/lj950092 Chapter 5 – Using color and media Rev. 1.0Trays 2 and 3 up to500 sheets•standard sizes:letter, legal, executive, IS

ENWW Using media 935Left bin up to 10transparenciesup to 100 sheets of 75 g/m2 (20-lb bond) or the equivalent height of heavier-weight media•standard

http://www.hp.com/support/lj950094 Chapter 5 – Using color and media Rev. 1.0Optional 3,000-sheet stapler/stackerup to3,000 sheets stacked (up to 50 s

ENWW Using media 955Orienting mediaOrient media types and sizes according to the tray from which the media will be printed and according to whether th

http://www.hp.com/support/lj950096 Chapter 5 – Using color and media Rev. 1.0Standard (such as letter and A4) and custom sizes, long edge to 306 mm (1

ENWW Using media 975Standard (such as letter and A4) and custom sizes, long or short edges between 210 mm (8.2 inches) and 297 mm (11.7 inches) (weigh