Hp LaserJet Enterprise MFP M725 series Manuel d'utilisateur

LASERJET ENTERPRISE MFP M725User GuideM725zM725dn M725f M725z+

Fax call report ... 1999 Manage the product ...

5. Expand the list of Type is: options. 6. Expand the category of paper types that bestdescribes your paper. 86 Chapter 5 Print ENWW

7. Select the option for the type of paper you areusing, and click the OK button. 8. Click the OK button to close the DocumentProperties dialog box. I

Print the first or last page on different paper (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click t

5. In the Pages in document area, selecteither the First or Last option. 6. Select the correct options from the Papersource and Paper type drop-down l

8. Click the OK button. 9. Click the OK button to close the DocumentProperties dialog box. In the Print dialogbox, click the OK button to print the j

Scale a document to fit page size (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties o

4. Select the Print document on option, andthen select a size from the drop-down list.Click the OK button to close the DocumentProperties dialog box.

Create a booklet (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Preferences but

5. In the Booklet layout drop-down list, clickthe Left binding or Right binding option.The Pages per sheet option automaticallychanges to 2 pages per

Select staple options (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Preference

Factors that affect product performance ... 224Restore factory-set defa

4. In the Output Options area, select anoption from the Staple drop-down list. Clickthe OK button to close the dialog box. 5. In the Print dialog box,

Print tasks (Mac OS X)Use a printing preset (Mac OS X)1. Click the File menu, and then click the Print option.2. In the Printer menu, select the produ

5. Click the Print button.6. Go to the product, and remove any blank paper that is in Tray 1.7. Retrieve the printed stack from the output bin and pla

Print a cover page (Mac OS X)1. Click the File menu, and then click the Print option.2. In the Printer menu, select the product.3. By default, the pri

Select staple options (Mac OS X)1. Click the File menu, and then click the Print option.2. In the Printer menu, select the product.3. By default, the

Additional print tasks (Windows)Cancel a print job (Windows)NOTE: If the print job is too far into the printing process, you might not have the option

Select a custom paper size (Windows)1. From the software program, select the Print option.2. Select the product, and then click the Properties or Pref

Additional print tasks (Mac OS X)Cancel a print job (Mac OS X)NOTE: If the print job is too far into the printing process, you might not have the opti

Print watermarks (Mac OS X)1. Click the File menu, and then click the Print option.2. In the Printer menu, select the product.3. By default, the print

Store print jobs on the productCreate a stored job (Windows)You can store jobs on the product so you can print them at any time.1. From the software p

Check the paper size and type configuration ... 258Select the tray to use for the copy ...

4. Select a Job Storage Mode option.●Proof and Hold: Print and proof onecopy of a job and then print more copies.●Personal Job: The job does not print

5. To use a custom user name or job name, clickthe Custom button, and then enter the username or the job name.Select which option to use if another st

●Quick Copy: Print the requested number of copies of a job and then store a copy of the jobin the product memory so you can print it again later.●Stor

Add a job-separator page (Windows)The product can insert a blank page at the beginning of each print job to make sorting jobs easier.NOTE: The followi

Use HP ePrintUse HP ePrint to print a document by sending it as an email attachment to the product's email addressfrom any email-enabled device.N

Use the HP ePrint softwareThe HP ePrint software makes it easy to print from a desktop or laptop computer to any HP ePrint-capable product. After inst

Use Apple AirPrintDirect printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print wirelessly tothe product from an iPa

Change the AirPrint product name1. In a supported Web browser on your computer, enter the product IP address or host name in theaddress/URL field to o

Use HP Smart Print (Windows)Use HP Smart Print to print a particular section of a Web site. You can remove headers, footers, andadvertisements, so you

Use easy-access USB printingThis product features easy-access USB printing, so you can quickly print files without sending them froma computer. The pr

What type of phone line are you using? ... 280Are you using a surge-protection device? ...

Print easy-access USB documents1. Insert the USB flash drive into the USB port onthe left side of the product control panel.NOTE: You might need to re

6Copy●Set new default copy settings●Make a single copy●Make multiple copies●Copy a multiple-page original●Collate a copy job●Staple a copy job●Copy on

Set new default copy settingsYou can use the Administration menu to establish default settings that apply to all copy jobs. Ifnecessary, you can overr

Menu item DescriptionEdge-To-Edge Use the Edge-To-Edge feature to avoid shadows that can appear along the edges ofcopies when the original document is

Make a single copy1. Place the document face-down on the scannerglass, or place it face-up in the documentfeeder and adjust the paper guides to fit th

Make multiple copies1. Place the document face-down on the scannerglass, or place it face-up in the documentfeeder and adjust the paper guides to fit

4. Enter the number of copies, and then touch theOK button. 5. Touch the Start button. 122 Chapter 6 Copy ENWW

Copy a multiple-page originalThe document feeder holds up to 100 pages (depending on the thickness of the pages).1. Place the document into the docume

4. Enter the number of copies, and then touch theOK button. 5. Touch the Start button. 124 Chapter 6 Copy ENWW

Collate a copy job1. From the Home screen on the product controlpanel, touch the Copy button. 2. Touch the Collate button. ENWWCollate a copy job125

xii ENWW

3. Touch the Collate on (Sets in page order)option. Touch the OK button. 4. Touch the Start button. 126 Chapter 6 Copy ENWW

Staple a copy job1. From the Home screen on the product control panel, touch the Copy button.2. Touch the Staple/Collate button.3. Select a Staple opt

Copy on both sides (duplex)Copy on both sides automatically1. Load the original documents into the documentfeeder with the first page facing up, and w

5. To make a two-sided copy from a one-sidedoriginal, touch the 1-sided original, 2-sidedoutput button.To make a two-sided copy from a two-sidedorigin

3. Gently close the scanner lid. 4. From the Home screen on the product controlpanel, touch the Copy button. 5. Touch the Sides button. 6. To make a

Reduce or enlarge a copy image1. From the Home screen on the product controlpanel, touch the Copy button. 2. Touch the Reduce/Enlarge button. ENWWRed

3. Select one of the predefined percentages, ortouch the Scaling field and type a percentagebetween 25 and 200 when using thedocument feeder or betwee

Optimize copy quality for text or picturesOptimize the copy job for the type of image being copied: text, graphics, or photos.1. From the Home screen

Adjust the copy lightness/darkness1. From the Home screen on the product controlpanel, touch the Copy button. 2. Touch the Image Adjustment button. 1

3. Adjust the sliders to set the Darkness level, theContrast level, the Sharpness level, and theBackground Cleanup level. Touch the OKbutton. 4. Touch

1 Product introduction●Product comparison●Product views●Control panel●Product reportsENWW 1

Set the paper size and type for copying on specialpaper1. From the Home screen on the product controlpanel, touch the Copy button. 2. Touch the Paper

Use Job Build modeUse the Job Build feature to combine several sets of original documents into one copy job. Also use thisfeature to copy an original

Copy a book1. Lift the scanner lid. 2. Place the book on the scanner glass with thespine aligned with the mark on the rear, centerof the scanner glas

4. From the Home screen on the product controlpanel, touch the Start button. 5. Repeat these steps for each page that youwant to copy. NOTE: This pro

Copy a photoCopy photos from the scanner glass.1. Lift the scanner lid. 2. Place the photo on the scanner glass with thepicture-side down and the upp

4. From the Home screen on the product controlpanel, touch the Copy button. 5. Touch the More Options button at the bottomof the screen. 6. Touch the

142 Chapter 6 Copy ENWW

7Scan/send●Set up scan/send features●Change default scan/send settings from the product control panel●Send a scanned document to a network folder●Send

Set up scan/send featuresThe product offers the following scan and send features:●Scan and save files to a folder on your network.●Scan and save files

c. Configure the options that you want to customize.d. Click the Apply button at the bottom of the page.5. Enable the Save to USB feature.a. Click the

Product comparison M725dnCF066AM725fCF067AM725zCF068AM725z+CF069APaper handling Tray 1 (100-sheetcapacity) Tray 2 (250-sheetcapacity) Tray 3 (250-

Change default scan/send settings from the productcontrol panel1. From the Home screen on the product controlpanel, scroll to and touch the Administra

3. Select the category of scan and send settingsthat you want to configure. 4. Open the Default Job Options menu, andconfigure the options. Touch the

Send a scanned document to a network folderThe product can scan a file and save it in a folder on the network. The following operating systemssupport

2. From the Home screen on the product controlpanel, touch the Save to Network Folderbutton.NOTE: If prompted, type your user nameand password. 3. To

5. If necessary, touch the File Type drop-downmenu to select a different output file format. 6. Touch the Add button that is below theFolder Path fi

7. To configure settings for the document, touchthe More Options button. 8. Touch the Start button to save the file.NOTE: You can preview the image

Send a scanned document to a folder in the productmemoryUse this procedure to scan a document and save it on the product so you can print copies at an

Send a scanned document to a USB flash driveThe product can scan a file and save it in a folder on a USB flash drive.NOTE: You might be required to si

3. Insert the USB flash drive into the USB port onthe left side of the product control panel.NOTE: You might need to remove the coverfrom the USB port

6. To configure settings for the document, touchthe More Options button. 7. Touch the Start button to save the file.NOTE: You can preview the image

M725dnCF066AM725fCF067AM725zCF068AM725z+CF069AFax HP LaserJet Analog FaxAccessory 500 Copy and Scan Copies and scans 41pages ppm on A4-sizeoriginal

Send a scanned document to one or more emailaddresses1. Place the document face-down on the scannerglass, or place it face-up in the documentfeeder an

4. Enter the email address. To send to multipleaddresses, separate the addresses with asemicolon, or touch the Enter button on thetouchscreen keyboard

8. Touch the Start button to begin sending.NOTE: The product might prompt you to addthe email address to the address book.NOTE: You can preview the

Use the address book to send emailYou can send email to a list of recipients by using the address book. Depending on how the product isconfigured, you

2. Touch the Address Book button that is nextto the To: field to open the Address Bookscreen. 3. Touch the Add button that is in the lower leftcor

4. In the Name field, enter the name of thecontact. 5. From the menu list, select the E-mail Addressoption, and then enter the contact's emailadd

2. From the Home screen on the product controlpanel, touch the E-mail button.NOTE: If prompted, enter your user nameand password. 3. Touch the Address

5. Select a name from the list of contacts, andthen touch the right arrow button to add thename to the recipients list.Repeat this step for each reci

Scan a photo1. Lift the scanner lid. 2. Place the photo on the scanner glass with thepicture-side down and the upper-left corner ofthe photo in the u

4. From the Home screen on the product controlpanel, touch one of the buttons for the scan/send features:●Save to Network Folder●Save to Device Memory

M725dnCF066AM725fCF067AM725zCF068AM725z+CF069A Windows 7, 32-bit and64-bit Windows 8, 32-bit and64-bit Windows 2003 ServerSP1 or later, 32-bit a

166 Chapter 7 Scan/send ENWW

8Fax●Configure required fax settings●Configure fax dialing settings●Configure general fax send settings●Configure fax billing codes●Configure default

Configure required fax settingsYou must configure certain settings before you can use the fax feature. If these settings are notconfigured, the fax ic

NOTE: The settings configured using the Fax Setup Wizard on the control panel override any settingsmade in the HP Embedded Web Server.NOTE: If the Fax

4. Touch a Time Format option.5. Touch the Save button to save the settings.170 Chapter 8 Fax ENWW

Configure fax dialing settings1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the followin

Menu item DescriptionDetect Dial Tone The Detect Dial Tone setting determines whether the fax checks for a dial tonebefore sending a fax.Dialing Prefi

Configure general fax send settings1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the fol

Configure fax billing codesThe billing-code setting, when enabled, prompts the user to enter a number when sending a fax. Thisnumber is placed in the

Configure default options for fax send jobsNOTE: Default job option settings are shared across all fax methods; analog, LAN, and internet fax.1. From

Product viewsProduct front-right view1112131 Document-feeder cover2 Document-feeder input tray3 Document-feeder output bin4 Stapler/stacker output bin

Menu item DescriptionJob Build Use the Job Build feature to combine multiple originals into a single fax job.Blank Page Suppression Use the Blank Page

Configure fax receive settings1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the followin

Use a fax printing scheduleNOTE: Before enabling a fax-printing schedule, a schedule must be created.1. From the Home screen on the product control pa

Block incoming faxesUse the fax block list setting to create a list of blocked phone numbers. When a fax is received from ablocked phone number, the f

Configure default options for fax receive jobsNOTE: Default job option settings are shared across all fax methods; analog, LAN, and internet fax.1. Fr

Fax archiving and forwardingUse the fax archive feature to save archival copies of all incoming faxes, all outgoing faxes, or both, toa specified emai

Create a speed dial list1. From the Home screen on the product controlpanel, touch the Fax button. 2. Touch the Speed Dials button to display theSpeed

4. Touch the Speed Dial Name field to displaythe keyboard. 5. Type a name for the speed dial. ENWWCreate a speed dial list183

6. Type a fax number for the speed dial.NOTE: To enter additional fax numbers for aspeed dial, touch the screen to the right of thelast digit of the p

Add a number to an existing speed dial list1. From the Home screen on the product control panel, scroll to and touch the Fax button.2. Touch the Speed

Product front-left view78965431 Control-panel display2 Hardware-integration pocket (for connecting third-party devices)3 Handles for lifting the produ

Delete a speed dial list1. From the Home screen on the product control panel, scroll to and touch the Fax button.2. Touch the Speed Dials button to di

Delete a single number from a speed dial list1. From the Home screen on the product control panel, scroll to and touch the Fax button.2. Touch the Spe

Send a fax by entering numbers manually1. Place the document face-down on the scannerglass, or place it face-up in the documentfeeder and adjust the p

4. Touch the Fax Number field to open thekeypad. 5. Enter a phone number and then touch the OKbutton. 6. Touch the Start button to send the fax.NOTE

Send a fax by using a speed dial1. Place the document face-down on the scannerglass, or place it face-up in the documentfeeder and adjust the paper gu

3. Touch the number button for the speed dialname you want to use. The speed dial nameappears in the Fax Recipients section of theFax screen. 4. Touch

Search a speed-dial list by nameNOTE: If you do not know the unique name of the speed dial, type a letter to select any portion of thelist. For exampl

Send a fax by using fax address book numbersThe fax address book feature allows you to store fax numbers on the product.Your Microsoft® Exchange conta

4. Touch the names to highlight and then touchthe right arrow icon to move the highlightednames to the Fax Recipients section. 5. Touch the OK button

Search the fax address bookUse the fax address book search feature to complete a name search of the address book.1. From the Home screen on the produc

Product input optionsM725f M725z M725z+ M725f M725z M725z+1 1x500-sheet feeder 3x500-sheet feeder 3,500-sheet high-capacity inputtray2 1x500-sheet fee

Cancel a faxTo cancel a current fax job, touch the Cancel Job button on the fax status screen.196 Chapter 8 Fax ENWW

Use Fax over VoIP networksVoIP technology converts the analog phone signal into digital bits. These are then assembled intopackets which travel on the

Fax reportsThe following sections list the fax reports available on this product. These reports can be printed orviewed on the product control panel.T

To clear the fax activity log, complete the following steps.1. On the control panel, touch the Administration icon.2. Open the following menus:●Fax Se

200 Chapter 8 Fax ENWW

9 Manage the product●Configure IP network settings●HP Embedded Web Server●HP Utility (Mac OS X)●Use HP Web Jetadmin software●Economy settings●Product

Configure IP network settingsPrinter sharing disclaimerHP does not support peer-to-peer networking, as the feature is a function of Microsoft operatin

5. Touch the IP Address, Subnet Mask, or Default Gateway option.6. Touch the first field to open a keypad. Enter the correct digits for the field, and

HP Embedded Web ServerUse the HP Embedded Web Server to view product status, configure product network settings, and tomanage printing functions from

c. Touch the Print or View button.d. Find the IP address or host name on the Jetdirect page.2. In a supported Web browser on your computer, enter the

Interface ports1 Fax port2 Foreign interface harness (for connecting third-party devices)3 Local area network (LAN) Ethernet (RJ-45) network port4 Hi-

Table 9-2 HP Embedded Web Server General tab (continued)Menu DescriptionControl Panel AdministrationMenuShows the menu structure of the Administratio

Scan/Digital Send tabTable 9-4 HP Embedded Web Server Scan/Digital Send tabMenu DescriptionAddress Book Add email addresses into the product one at a

Fax tab (Fax models only)Table 9-5 HP Embedded Web Server Fax tabMenu DescriptionFax Send Setup Configure settings for sending faxes, including the f

Security tabTable 9-7 HP Embedded Web Server Security tabMenu DescriptionGeneral Security Configure an administrator password so you can restrict acc

Table 9-8 HP Embedded Web Server Other Links list (continued)Menu DescriptionShop for Supplies Connects to the HP SureSupply Web site, where you can

HP Utility (Mac OS X)HP Utility is a software program that provides access to the product in Mac OS X.You can use HP Utility when the product uses a U

Menu Item Description Commands Sends special characters or print commands to the product after theprint job.NOTE: This option is available only after

Use HP Web Jetadmin softwareHP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety ofnetworked HP products

Economy settingsPrint with EconoModeThis product has an EconoMode option for printing drafts of documents. Using EconoMode can use lesstoner, which mi

●Sleep Timer Settings●Sleep Mode/Auto off After3. Select the appropriate time period, and then touch the Save button.NOTE: The sleep-mode default time

Serial number and model number locationThe serial number and model number are listed on an identification label located on the back of theproduct. The

10. Configure the following settings:●Time●Event Days11. Touch the OK button, and then touch the Save button.216 Chapter 9 Manage the product ENWW

Product security featuresSecurity statementsThe product supports security standards and recommended protocols that help you keep the productsecure, pr

5. Enter the password in the New Password field, and then enter it again in the Verifypassword field.NOTE: If you are changing an existing password, y

Upgrade the product firmwareSoftware and firmware upgrades and installation instructions for this product are available atwww.hp.com/support/ljMFPM725

220 Chapter 9 Manage the product ENWW

10 Solve problems●Solve problems checklist●Factors that affect product performance●Restore factory-set defaults●Control-panel help●Paper feeds incorre

Solve problems checklistFollow these steps when trying to solve a problem with the product.1. If the control panel is blank or black, complete these s

6. Verify that you have installed the print driver for this product. Check the program to make sure thatyou are using the print driver for this produc

Factors that affect product performanceSeveral factors affect the time it takes to print a job:●Maximum product speed, measured in pages per minute (p

Restore factory-set defaults1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the following

Control panelControl-panel layoutAccess Preset job options forcommonly used jobsMake copies from an originaldocumentSend a document to one or morefax

Control-panel helpThe product has a built-in Help system that explains how to use each screen. To open the Help system,touch the Help button in the u

Paper feeds incorrectly or becomes jammed●The product does not pick up paper●The product picks up multiple sheets of paper●The document feeder jams, s

The document feeder jams, skews, or picks up multiple sheets ofpaper●The original might have something on it, such as staples or self-adhesive notes,

Clear jamsJam locationsUse this illustration to troubleshoot jams in the product.1 Document feeder2 Stapler/stacker3 Output path4 Duplex path (for two

Auto-navigation for clearing jamsThe auto-navigation feature assists you in clearing jams by providing step-by-step instructions on thecontrol panel.

3. Lift the jam-access door, and remove anyjammed paper.If necessary, rotate the green wheel at the frontof the document feeder to remove jammedpaper.

Clear jams in the stapler/stacker1. If paper is visible in the stapler/stacker outputbin, grasp the leading edge of the paper andslowly pull the paper

4. Grasp both sides of the paper, and slowly pullthe paper out of the product. 5. Close the upper-left door door. Make sure thatboth sides of the door

1. Open the stapler door. 2. Remove the staple cartridge. 3. Remove any loose staples from the product. 234 Chapter 10 Solve problems ENWW

4. Lift up the lever on the front of the staplecartridge. 5. Remove the sheet of staples from the stapler. 6. Push down the lever on the front of the

Access Preset job options forcommonly used jobsMake copies from an originaldocumentSend a document to one or morefax numbersSend a document as anattac

7. Insert the staple cartridge. 8. Close the stapler door. Clear jams in Tray 11. Slowly pull the jammed paper out of theproduct. 236 Chapter 10 S

Clear jams in Tray 2 or Tray 31. Open the right-side access door. If the jammedpage is visible, gently pull it out of the product. 232. If you were no

4. If the edge of the paper is visible in the feedarea, slowly pull the paper toward the left sideand then out of the product.NOTE: Do not force the p

Clear jams in the 500-sheet trays1. Open the right-side access door and the 500-sheet tray jam-access door. 4232. Remove the 500-sheet tray. 233. If

4. Close the 500-sheet tray. 235. Close the right-side access door and the 500-sheet tray jam-access door. 423Clear jams in the 3,500-sheet high-capa

2. Remove any damaged sheets of paper. 43. Above the right-side tray, press the greenbutton to release the jam-access plate. 44. If jammed paper is i

5. Push up on the jam-access plate to close it. 46. Close the right and left sides of the tray. 47. Open the jam-access door on the right side ofthe

8. Lift up the jam-release plate and remove anyjammed paper. 9. Close the jam-access door on the right side ofthe high-capacity tray cabinet. Clear ja

2. Open the cartridge door. 3. Remove the toner cartridge.CAUTION: To prevent damage to the tonercartridge, do not expose it to light for morethan a

5. Slowly pull the paper out of the product. Becareful to not tear the paper.CAUTION: Avoid spilling loose toner. Use adry, lint-free cloth to clean a

12 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.13 Features Depending on the product config

Clear jams in the fuser1. Open the fuser door on the left side of theproduct.CAUTION: The fuser can be hot while theproduct is in use. 2. Push down on

4. Close the fuser jam-access cover. 5. Close the fuser door. ENWWClear jams247

Clear jams from the duplexer1. Remove the duplexer. 2. Remove any paper from the duplexer. 3. Reinstall the duplexer. 248 Chapter 10 Solve proble

Change jam recoveryThis product provides a jam recovery feature that reprints jammed pages.1. From the Home screen on the product control panel, scrol

Improve print qualityPrint from a different software programTry printing from a different software program. If the page prints correctly, the problem

4. Select a type from the Media Type drop-down list.5. Click the Print button.Check the toner-cartridge statusFollow these steps to check the estimate

Use the following procedure to print a cleaning page.1. From the Home screen on the product control panel, scroll to and touch the Device Maintenanceb

●Use paper that is designed for use in laser printers. Do not use paper that is designed only for usein Inkjet printers.●Use paper that is not too rou

If the entire page is too light, use these settings:●Select the FastRes 1200 option.●Clear the EconoMode check box to disable it.5. Click the OK butto

Set the individual tray alignmentAdjust the alignment for individual trays when text or images are not centered or aligned correctly onthe printed pag

You can print or view a report of the complete Administration menu so you can more easily navigate tothe individual settings you need.1. From the Home

Improve copy qualityCheck the scanner glass for dirt or smudgesOver time, specks of debris might collect on the scanner glass and white plastic backin

3. Clean the main scanner glass, the document-feeder glass (the small strip of glass on the leftside of the scanner), and the white foambacking. Use a

Calibrate the scannerIf the copied image is not positioned correctly on the page, calibrate the scanner.NOTE: When using the document feeder, make sur

3. Adjust the sliders to set the Darkness level, the Contrast level, the Sharpness level, and theBackground Cleanup level. Touch the OK button.4. Touc

Clean the pickup rollers and separation pad in the documentfeeder1. Lift the document-feeder latch. 2. Open the document-feeder cover. 260 Chapter 1

3. Remove any visible lint or dust from each ofthe feed rollers and the separation pad usingcompressed air or a clean lint-free clothmoistened with wa

Improve scan qualityCheck the scanner glass for dirt or smudgesOver time, specks of debris might collect on the scanner glass and white plastic backin

3. Clean the main scanner glass, the document-feeder glass (the small strip of glass on the leftside of the scanner), and the white foambacking. Use a

6. Select one of the predefined options. Touch the Save button.7. Touch the Start button.Check the image-adjustment settingsAdjust these additional s

3. Select the category of scan and send settings that you want to configure.4. Open the Default Job Options menu.5. Touch the Output Quality button.6.

Product reportsProduct reports provide details about the product and its current configuration. Use the followingprocedure to print or view the report

3. Remove any visible lint or dust from each ofthe feed rollers and the separation pad usingcompressed air or a clean lint-free clothmoistened with wa

Improve fax qualityCheck the scanner glass for dirt or smudgesOver time, specks of debris might collect on the scanner glass and white plastic backing

3. Clean the main scanner glass, the document-feeder glass (the small strip of glass on the leftside of the scanner), and the white foambacking. Use a

3. Touch the Resolution button.4. Select one of the predefined options. Touch the Save button.5. Touch the Start button.Check the image-adjustment se

●Fax Send Setup●General Fax Send Settings3. Select the Error Correction Mode option. Touch the Save button.Send to a different fax machineTry sending

3. Remove any visible lint or dust from each ofthe feed rollers and the separation pad usingcompressed air or a clean lint-free clothmoistened with wa

Check the sender's fax machineAsk the sender to try sending from a different fax machine. If the fax quality is better, the problem iswith the se

The product does not print or it prints slowlyThe product does not printIf the product does not print at all, try the following solutions.1. Make sure

The product prints slowlyIf the product prints, but it seems slow, try the following solutions.1. Make sure the computer meets the minimum specificati

Solve easy-access USB printing problems●The Retrieve from USB menu does not open when you insert the USB flash drive●The file does not print from the

Table 1-1 Reports menu (continued)First level Second level Description Web Services Status Page Shows the detected Web Services for theproduct.Fax R

The file that you want to print is not listed in the Retrieve from USBmenu1. You might be trying to print a file type that the USB printing feature do

Solve USB connection problemsIf you have connected the product directly to a computer, configure the following setting so the productwakes from Sleep

Solve wired network problemsCheck the following items to verify that the product is communicating with the network. Beforebeginning, print a configura

The computer is unable to communicate with the product1. Test network communication by pinging the product.a. Open a command-line prompt on your compu

Solve fax problemsChecklist for solving fax problemsUse the following checklist to help identify the cause of any fax-related problems you encounter:●

Are you using a phone company voice-messaging service or an answeringmachine?If the rings-to-answer setting for the messaging service is lower than th

Non-Operational / Enabled/Disabled1The product has detected a firmware failure. Upgrade thefirmware.Damaged / Enabled/Disabled1The fax accessory has f

Use Fax over VoIP networksVoIP technology converts the analog phone signal into digital bits. These are then assembled intopackets which travel on the

Problem Cause Solution A voice-messaging service might beinterfering with incoming faxes.Do one of the following:●Discontinue the messaging service.●

Problems with sending faxesProblem Cause SolutionFaxes are transmitting very slowly. You might be sending a complex fax,such as one with many graphics

HP LaserJet Enterprise MFP M725User Guide

16 Chapter 1 Product introduction ENWW

Problem Cause SolutionOutgoing fax calls keep dialing. The fax accessory automatically redialsa fax number if the Redial On Busyoption is on or if the

Persistent error messages with numeric codes different than those listed here require assistance ofcustomer support. Print a Fax T.30 Trace report bef

Send-fax messagesTable 10-1 Send-fax messagesMessage Error No. Description ActionCancelled 0 Someone cancelled the fax at theproduct control panel.No

Receive-fax messagesTable 10-2 Receive-fax messagesMessage Error No. Description ActionSuccess n/a The fax transmission wassuccessful.None.Blocked n/

Settings in the Troubleshooting menu1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the fo

Solve product software problems (Windows)A print driver for the product is not visible in the Printer folder1. Reinstall the product software.NOTE: Cl

Windows 7a. Click the Windows icon in the lower-left corner of the screen.b. Click Devices and Printers.c. Right-click the product driver icon, and th

Solve product software problems (Mac OS X)●The product name does not appear in the product list in the Print & Fax or the Print & Scan list●A

4. Make sure that you do not have too many USB devices drawing power from the chain. Disconnectall of the devices from the chain, and connect the cabl

Remove software (Windows)Windows XP1. Click Start, Control Panel, and then Add or Remove Programs.2. Find and select the product from the list.3. Clic

2 Connect the product and installsoftware●Connect the product to a computer by using a USB cable and install the software (Windows)●Connect the produc

Remove the print driver (Mac OS X)You must have administrator rights to remove the software.1. Open System Preferences.2. Select Print & Fax.3. Hi

IndexSymbols/Numerics3,500-sheet high-capacityorientation 443,500-sheet high-capacity inputcapacity 44part number 583,500-sheet high-capacity trayclea

from document feeder 120,121, 123from glass 120, 121, 123improve quality 256, 262,267Job Build 137Job Mode 137multiple originals 137optimize for text

general configurationHP Embedded Web Server205group dial. See speed dialHhard disksencrypted 218help, control panel 12, 226high-capacity trayclear jam

multiple pages per sheetprinting (Mac) 98printing (Windows) 81NNetscape Navigator, versionssupportedHP embedded Web Server204networksettings, changing

printing on both sidessettings (Windows) 77problem-solvingno response 273slow response 274product memorysending to 152product memory, scan to 152PS fo

stopping a print request (Mac OSX) 103stopping a print request(Windows) 101storage, jobMac settings 107stored jobscreating (Mac) 107creating (Windows)

© 2012 Hewlett-Packard Development Company, L.P.www.hp.com*CF066-90901**CF066-90901*CF066-90901

Connect the product to a computer by using a USBcable and install the software (Windows)This product supports a USB 2.0 connection. Use an A-to-B type

6. At the end of the installation, click the Finish button, or click the More Options button to installmore software or configure basic digital sendin

Connect the product to a network by using anetwork cable and install the software (Windows)Configure the IP address1. Make sure the product is turned

d. Find the IP address on the Jetdirect page.Jetdirect PageHP Color LaserJetPage 15. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.

Connect the product to a computer by using a USBcable and install the software (Mac OS X)This product supports a USB 2.0 connection. Use an A-to-B typ

Connect the product to a network by using anetwork cable and install the software (Mac OS X)Configure the IP address1. Make sure the product is turned

d. Find the IP address on the Jetdirect page.Jetdirect PageHP Color LaserJetPage 15. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.

If you are using Bonjour, complete the following steps:a. Click the Default Browser tab.b. Select the product from the list. The software verifies tha

Copyright and License© 2012 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

26 Chapter 2 Connect the product and install software ENWW

3 Input trays and output bins●Supported paper sizes●Supported paper types●Configure trays●Alternative letterhead mode●Tray 1●Tray 2 and Tray 3●500-she

Supported paper sizesNOTE: To obtain the best results, select the correct paper size and type in the print driver beforeprinting.Table 3-1 Supported

Table 3-1 Supported paper sizes (continued)Size and dimensions Tray 1 Tray 2 Tray 3 Optional500-sheettrays3,500-sheethigh-capacitytrayAutomaticduplex

Table 3-1 Supported paper sizes (continued)Size and dimensions Tray 1 Tray 2 Tray 3 Optional500-sheettrays3,500-sheethigh-capacitytrayAutomaticduplex

Table 3-1 Supported paper sizes (continued)Size and dimensions Tray 1 Tray 2 Tray 3 Optional500-sheettrays3,500-sheethigh-capacitytrayAutomaticduplex

Supported paper typesFor a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ljMFPM725series.NOTE: To obta

Configure traysThe product automatically prompts you to configure a tray for type and size in the following situations:●When you load paper into the t

Alternative letterhead modeUse the Alternative Letterhead Mode feature so that you can load letterhead or preprinted paper intothe tray the same way f

Tray 1Tray capacity and paper orientationTo prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. Forsho

Table of contents1 Product introduction ... 1Pr

Load Tray 11. Open Tray 1. 2. Pull out the paper support. 3. For paper larger than Letter or A4 size, foldout the extension. 36 Chapter 3 Input tr

4. Slide the paper-width guides wider than thepaper. 5. Load the paper into the tray. Make sure thatthe paper fits under the tabs and below themaximum

Tray 2 and Tray 3Tray capacity and paper orientationTo prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indica

Load Tray 2 and Tray 31. Open the tray. 2. Adjust the paper-guides to the correct papersize. ENWWTray 2 and Tray 339

3. Load the paper into the tray. Make sure thatthe stack is flat at all four corners and that thetop of the stack is below the maximum-heightindicator

500-sheet trays500-sheet tray capacity and paper orientationTo prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-ful

Load the 500-sheet trays1. Open the tray. 232. Adjust the paper-size guides to the correctpaper size. 42 Chapter 3 Input trays and output bins ENWW

3. Load the paper into the tray. Make sure thatthe stack is flat at all four corners and that thetop of the stack is below the maximum-heightindicator

3,500-sheet high-capacity tray3,500-sheet high-capacity input capacity and paper orientationTo prevent jams, do not overfill trays. Be sure the top of

2. On each side, adjust the paper-size lever tothe correct position for the paper you areusing. 43. Load full reams of paper into each side of thetray

Configure a tray by using the control panel ... 33Alternative letterhead mode ...

Standard output binThe output bin is located under the document feeder and holds up to 250 sheets of 75 g/m2 (20 lb)paper.Stapler/stacker (z and z+ mo

●Top left●Top rightENWWStapler/stacker (z and z+ models only)47

48 Chapter 3 Input trays and output bins ENWW

4 Parts, supplies, and accessories●Order parts, accessories, and supplies●HP policy on non-HP supplies●HP anticounterfeit Web site●Print when a toner

Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/buy/partsOrder

HP policy on non-HP suppliesHewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new orremanufactured.NOTE: For HP prin

HP anticounterfeit Web siteGo to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panelmessage says the cartridge

Print when a toner cartridge is at estimated end oflife<Supply> Low This message displays when a supply is nearing the estimatedend of its usefu

Enable or disable the Very Low Settings optionsfrom the control panelYou can enable or disable the default settings at any time, and you do not have t

Customer self-repair partsThe following customer self-repair parts are available for the product.●Parts listed as Mandatory self-replacement are to be

Change the default settings for all print jobs ... 70Change the product configuration sett

Table 4-1 Customer self-repair parts (continued)Item Description Self-replacementoptionsPart number3x500-sheet feeder with stand kit Optional 3x500-s

Table 4-1 Customer self-repair parts (continued)Item Description Self-replacementoptionsPart numberPower cable 110V – 13A Replacement cable – Taiwan

AccessoriesItem Description Part number500-sheet tray and feeder unit Optional tray to increase paper capacity CF239A1x500-sheet feeder, cabinet, and

Toner cartridgeToner-cartridge view1Imaging drumCAUTION: Do not touch the shutter or the surface of the roller. Doing so can damage the cartridge.2Mem

Toner-cartridge informationCapacity Cartridge number Part numberStandard-capacity replacement blacktoner cartridge14A CF214AHigh-capacity replacement

Replace the toner cartridgeCAUTION: If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water.Hot water sets toner in

3. Remove the used toner cartridge from theproduct. 4. Remove the new toner cartridge from the bag.Place the used toner cartridge in the bag forrecycl

6. Remove the shipping tape from the new tonercartridge. Recycle the tape with the used tonercartridge. 7. Align the toner cartridge with the tracks i

Staples (stapling models only)Item Description Part numberStaple cartridge Each cartridge holds 5,000 unformedstaples.C8091AFor more information, go t

3. Insert the new staple cartridge. 4. Close the stapler door. ENWWStaples (stapling models only)65

Create a stored job (Windows) ... 105Create a stored job (Mac OS X) ...

66 Chapter 4 Parts, supplies, and accessories ENWW

5Print●Supported print drivers (Windows)●Change print-job settings (Windows)●Change print-job settings (Mac OS X)●Print tasks (Windows)●Print tasks (M

Supported print drivers (Windows)Print drivers provide access to the product features and allow the computer to communicate with theproduct (using a p

proven HP print driver technology and has been tested thoroughly and used with many softwareprograms. It is a powerful solution that performs consiste

Change print-job settings (Windows)Change the settings for all print jobs until the software program isclosedThe steps can vary; this procedure is mos

Change print-job settings (Mac OS X)Change the settings for all print jobs until the software program isclosed1. Click the File menu, and then click t

Print tasks (Windows)Use a printing shortcut (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theP

4. Select one of the shortcuts. Click the OKbutton to close the Document Propertiesdialog box.NOTE: When you select a shortcut, thecorresponding setti

Create printing shortcuts (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Prefer

5. Select the print options for the new shortcut. 6. Click the Save As button. ENWWPrint tasks (Windows)75

Scan and save the document ... 153Send a scanned document to one or mor

7. Enter a name for the shortcut, and then clickthe OK button. 8. Click the OK button to close the DocumentProperties dialog box. In the Print dialogb

Automatically print on both sides (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties o

4. Select the Print on both sides check box.Click the OK button to close the DocumentProperties dialog box. 5. In the Print dialog box, click the OK b

Manually print on both sides (Windows) NOTE: Follow these steps to print on both sides of a paper size or type that is not supported by theautomatic d

4. Select the Print on both sides (manually)check box. Click the OK button to print thefirst side of the job. 5. Retrieve the printed stack from the o

Print multiple pages per sheet (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or P

5. Select the correct Print page borders,Page order, and Orientation options.Click the OK button to close the DocumentProperties dialog box. 6. In the

Select the page orientation (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Pref

4. In the Orientation area, select the Portraitor Landscape option.To print the page image upside down, selectthe Rotate by 180 degrees option.Click t

Select the paper type (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Preference