LASERJET PROFESSIONAL P1560 and P1600 Printer series User Guidewww.hp.com/support/ljp1560serieswww.hp.com/support/ljp1600series
HP Smart Install tab ... 56Links ...
Clear jams from the duplexerNOTE: Only the HP LaserJet Professional P1600 printer series has an automatic duplexer.1. Open the print-cartridge door, a
3. Carefully grasp the jammed paper, and slowly pull it out of the product4. Close the rear door.5. Reinstall the print cartridge and close the print-
Clear jams from the output areasCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp objec
3. Reinstall the print cartridge, and then close the print-cartridge door.Clear jams from inside the product1. Open the print-cartridge door, and remo
2. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of theproduct.NOTE: If you can not see the jammed paper,
4. Reinstall the print cartridge, and then close the print-cartridge door.ENWWClear jams93
Solve repeated jams●Verify that the input tray is not overfilled. The input tray capacity varies depending on the type ofprint media that you are usin
Solve paper-handling problemsThe following problems with media cause print-quality deviations, jams, or damage to the product.Problem Cause SolutionPo
Solve image-quality problemsYou can prevent most print-quality problems by following these guidelines.●Use paper that meets HP specifications. See Pap
Dropouts●A single sheet of media might be defective. Try reprintingthe job.●The media moisture content is uneven or the media hasmoist spots on its su
Solve image-quality problems ... 96Image defect example
Toner smear●If toner smears appear on the leading edge of themedia, the media guides might be dirty. Wipe the mediaguides with a dry, lint-free cloth.
Misformed characters●If characters are improperly formed, producing hollowimages, the media stock might be too slick. Try adifferent media.●If charact
Wrinkles or creases●Make sure that media is loaded properly.●Check the media type and quality.●Turn over the stack of media in the tray. Also, try rot
MoistureNOTE: This product dissipates heat by using convectivecooling. The heat and moisture generated by the printingprocess escape through vents in
Optimize and improve image qualityChange print densityYou can change the print density setting by from the printer properties dialog box.1. Windows XP
Solve performance problemsProblem Cause SolutionPages print but are totally blank. The sealing tape might still be in theprint cartridges.Verify that
Solve connectivity problemsNOTE: Restore the factory default settings for the product. See Restore factory settings on page 79. Ifthe problem persists
Verify that the ping command is successful for other devices on the network (if not, a firewall mightbe blocking the ping command).Try opening the emb
Solve product software problemsSolve common Windows problems Error message:"General Protection FaultException OE""Spool32""Il
Solve common Macintosh problemsTable 8-3 Problems in Mac OS XThe printer driver is not listed in the Printer Setup Utility or the Print & Fax lis
Appendix C Specifications ... 121Physical specifications
Table 8-3 Problems in Mac OS X (continued)The printer driver does not automatically set up the selected product in the Printer Setup Utility or the P
When connected with a USB cable, the product does not appear in the Printer Setup Utility or Print & Fax list afterthe driver is selected.Cause So
110 Chapter 8 Solve problems ENWW
A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 111
Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/buy/partsOrder
B Service and support●Hewlett-Packard limited warranty statement●HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stat
Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet Professional P1566, P1606dn One year from date of purchas
HP's Premium Protection Warranty: LaserJet printcartridge limited warranty statementThis HP product is warranted to be free from defects in mater
End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a)
Software will agree to this EULA. Upon transfer of the HP Software, your license is automaticallyterminated.b. Restrictions. You may not rent, lease o
1 Product basics●Product comparison●Environmental features●Product features●Product viewsENWW 1
Customer self-repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater
Repack the productIf HP Customer Care determines that your product needs to be returned to HP for repair, follow thesesteps to repack the product befo
120 Appendix B Service and support ENWW
C Specifications●Physical specifications●Power consumption, electrical specifications, and acoustic emissions●Environmental specificationsENWW 121
Physical specificationsTable C-1 Physical specifications1Specification HP LaserJet Professional P1560printer seriesHP LaserJet Professional P1600prin
D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity●Safety statementsENWW 123
FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC rules. T
Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen
HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment furtherwhen you return multiple cartridges together rath
Residents of Alaska and HawaiiDo not use the UPS label. Call 1-800-340-2445 for information and instructions. The U.S. PostalService provides no-cost
Product comparisonHP LaserJet Professional P1560 printer series HP LaserJet Professional P1600 printer series●Speed: 22 A4 pages per minute (ppm), 23
For more informationTo obtain information about these environmental topics:●Product environmental profile sheet for this and many related HP products●
Declaration of conformityaccording to ISO/IEC 17050-1 and EN 17050-1; DoC#: BOISB-0902-00-rel. 1.0Manufacturer’s Name: Hewlett-Packard CompanyManufact
Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations
EMC statement (Korea)ENWW Safety statements 131
Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet Professional P1566, P1606dn, laserkirjoitin on käyttäjän kannalta turva
Substances Table (China)Restriction on Hazardous Substances statement (Turkey)Türkiye Cumhuriyeti: EEE Yönetmeliğine UygundurENWW Safety statements 13
134 Appendix D Regulatory information ENWW
IndexAaccessoriesordering 111, 112part numbers 112acoustic specifications 122address, printerMacintosh, troubleshooting107altitude specifications 122a
Ffeeding problems, solving 95Finnish laser safety statement 132firmware updates 76first pageuse different paper 21fraud hotline 60GGeneral Protection
supported types 37type, selecting 44paper handlingproblem-solving 95paper input traysfeatures 4feeding problems, solving 95paper jams. See jamspaper o
Environmental featuresDuplex Save paper by using duplex printing as your default print setting.●The HP LaserJet Professional P1560 printer series supp
network problems 104page skew 99skewed pages 95steam or vapor from theproduct 101toner scatter outline 100toner smear 98toner specks 96vertical lines
© 2011 Hewlett-Packard Development Company, L.P.www.hp.com*CE663-90943**CE663-90943*CE663-90943
Product featuresBenefit Supporting featuresPrint quality●Genuine HP print cartridge.●True 600 x 600 dots per inch (dpi) text and graphics.●FastRes (12
Benefit Supporting featuresSupplies●A supplies status page with print cartridge gauges that estimateremaining supply level. Not available for non-HP s
Product viewsFront and left side viewFigure 1-1 HP LaserJet Professional P1560 and P1600 printer series42563171 Output bin2 Output tray extension3 Pr
Back viewFigure 1-2 HP LaserJet Professional P1560 and P1600 printer series21341 USB portHP internal network port (HP LaserJet Professional P1600 pri
Control-panel layoutThe control panel contains four lights and two buttons.NOTE: See Interpret control-panel light patterns on page 80 for a descripti
2 Software for Windows●Supported operating systems for Windows●Supported printer-drivers for Windows●Select the correct printer-driver for Windows●Pri
Supported operating systems for WindowsThe product comes with software for the following Windows® operating systems:●Windows 7 (32-bit and 64-bit)●Win
Select the correct printer-driver for WindowsNOTE: Only the HP LaserJet Professional P1600 printer series supports the HP Universal Print Driver.Whene
Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo
Change printer-driver settings for WindowsChange the settings for all printjobs until the software programis closedChange the default settings forall
Remove software for WindowsUse the uninstall utility to remove Windows software1. Click Start, and then click All Programs.2. Click HP, and then click
Supported utilities for WindowsNOTE: Only the HP LaserJet Professional P1600 printer series supports utilities for Windows.HP Web JetadminHP Web Jetad
16 Chapter 2 Software for Windows ENWW
3 Use the product with Mac●Software for Mac●Print with MacENWW 17
HP LaserJet Professional P1560 andP1600 printer seriesUser Guide
Software for MacSupported operating systems for MacintoshThe product supports the following Macintosh operating systems:●Mac OS X v10.4, v10.5, and v1
Priority for print settings for MacChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and d
Software for MacHP Printer Utility for MacUse the HP LaserJet Utility to print the product information pages and to change the Auto-Off settingfrom a
Print with MacCreate and use printing presets in MacintoshUse printing presets to save the current printer driver settings for reuse.Create a printing
3. Open the Cover Page menu, and then select whether to print the cover page BeforeDocument or After Document.4. In the Cover Page Type menu, select t
Print on both sides (duplex) with MacAutomaticNOTE: Automatic duplexing is only supported for the HP LaserJet Professional P1600 printer seriesproduct
24 Chapter 3 Use the product with Mac ENWW
4 Connect the product●Supported network operating systems●Connect with USB●Connect to a networkENWW 25
Supported network operating systemsNOTE: Only the HP LaserJet Professional P1600 printer series supports network functions.The following operating sys
Connect with USBThis product supports a USB 2.0 connection. You must use an A-to-B type USB cable that is no longerthan 2 meters (6.56 feet).HP Smart
Copyright and License© 2011 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission
Connect to a networkThe HP LaserJet Professional P1600 printer series can connect to networks through the HP internalnetworking port.Supported network
HP Smart Install on a wired networkNOTE: This installation type is supported for Windows only.1. Print a configuration page and locate the product IP
Set or change the network passwordUse the embedded Web server to set a network password or change an existing password.1. Open the embedded Web server
5 Paper and print media●Understand paper and print media use●Special paper or print media guidelines●Change the print driver to match the media type a
Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide
Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh
Change the print driver to match the media typeand sizeSelecting media by type and size results in significantly better print quality for heavy paper,
Supported paper sizesThis product supports various paper sizes, and it adapts to various media.NOTE: To obtain best print results, select the appropri
Table 5-2 Supported envelopes and postcards (continued)Size Dimensions Main-input tray Priority input slotJapanesePostcard100 x 148 mm (3.94 x 5.83 i
Supported paper typesFor a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ljp1560series or www.hp.com/s
Conventions used in this guideTIP: Tips provide helpful hints or shortcuts.NOTE: Notes provide important information to explain a concept or to comple
Tray and bin capacityTray or bin Paper type Specifications QuantityMain-input tray Paper Range:60 g/m2 (16 lb) bond to163 g/m2 (43 lb) bond250 sheets
Load paper traysCAUTION: If you try to print on media that is wrinkled, folded, or damaged in any way, a jam mightoccur. See Clear jams on page 85 for
NOTE: Use the priority input slot for printing one envelope or other special media. Use the main-inputtray for printing multiple envelopes or other sp
6 Print tasks●Cancel a print job●Print with WindowsENWW 41
Cancel a print jobYou can stop a print request by using the control panel or by using the software program. Forinstructions about how to stop a print
Print with WindowsOpen the Windows printer driver1. On the File menu in the software program, click Print.2. Select the product, and then click Proper
Print colored text as black with Windows1. Open the printer driver, click the Properties or Preferences button, and then click theAdvanced tab.2. Clic
Select a paper type1. Open the printer driver, click the Properties or Preferences button, and then click the Paper/Quality tab.2. Select a type from
Print the first or last page on different paper with Windows1. Open the printer driver, click the Properties or Preferences button, and then click the
Print on both sides (duplex) with WindowsAutomaticNOTE: Automatic duplexing is only supported for the HP LaserJet Professional P1600 printer seriespro
iv Conventions used in this guide ENWW
ManualBefore you can use the manual duplexing feature, you must select the Allow Manual Duplexingcheck box on the Device Settings tab of the printer p
5. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it withthe printed-side facing down in the main-input
Select page orientation with Windows1. Open the printer driver, click the Properties or Preferences button, and then click theFinishing tab.2. In the
d. Select the HP Web Services tab and click the Enable button. The product configures theconnection to the Internet, and then a message appears inform
To print, follow these steps:1.Tap the action item.2. Tap Print.NOTE: If you are printing for the first time, or if your previously selected product
7 Manage and maintain●Print information pages●Use the HP Embedded Web Server●Economy settings●Quiet mode settings●Manage supplies and accessories●Clea
Print information pagesYou can print the following information pages.Configuration pageThe configuration page lists current product settings and prope
Use the HP Embedded Web ServerNOTE: Only the HP LaserJet Professional P1600 printer series supports the embedded Web server.Use the embedded Web serve
Embedded Web server sectionsInformation tabThe Information pages group consists of the following pages:●Device Status displays the status of the produ
Economy settingsEconoModeThis product has an EconoMode option for printing drafts of documents. Using EconoMode can use lesstoner and decrease the cos
Table of contents1 Product basics ...
NOTE: The changed setting does not go into effect until a print job is sent to product.58 Chapter 7 Manage and maintain ENWW
Quiet mode settingsThis product has a quiet mode that reduces noise during printing. When quiet mode is turned on, theproduct prints at a slower speed
Manage supplies and accessoriesCorrectly using, storing, and monitoring the print cartridge can help ensure high-quality output.Manage print cartridge
Replacement instructionsRedistribute tonerWhen a small amount of toner remains in print cartridge, faded or light areas might appear on theprinted pag
3. Reinsert the print cartridge into the product, and then close the print-cartridge door.If the print is still light, install a new print cartridge.6
Replace the print cartridge1. Open the print-cartridge door, and remove the old print cartridge. See the recycling informationinside the print-cartrid
4. Gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge.5. Insert the print cartridge in the product
Replace the pickup rollerNormal use with good media causes wear. The use of poor media might require more frequentreplacement of the pickup roller.If
2. Find the pickup roller.3. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller towardthe front.4. Gently p
5. Position the new pickup roller in the slot. The circular and rectangular slots on each side preventsyou from installing the roller incorrectly.6. R
Software for Mac ... 20HP Printer Utility for Mac ...
Replace the separation padNormal use with good media causes wear. The use of poor media might require more frequentreplacement of the separation pad.I
3. Remove the separation pad.4. Insert the new separation pad, and screw it into place.ENWWManage supplies and accessories69
5. Plug the product into the wall outlet, and turn on the product.70 Chapter 7 Manage and maintain ENWW
Clean the productClean the pickup rollerIf you want to clean the pickup roller before deciding to replace it, follow these instructions:1. Unplug the
Clean the paper pathIf you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses atransparency to remove dus
Clean the print-cartridge areaYou do not need to clean the print-cartridge area often. However, cleaning this area can improve thequality of the print
2. Use a dry, lint-free cloth, to wipe any residue from the paper-path area and the print-cartridgecavity.3. Replace the print cartridge, and close th
4. Plug the power cord into the product.Clean the exteriorUse a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of t
Product updatesFirmware updatesFirmware and software updates and installation instructions for this product are available atwww.hp.com/support/ljp1560
8 Solve problems●Solve general problems●Restore factory settings●Interpret control-panel light patterns●Clear jams●Solve paper-handling problems●Solve
6 Print tasks ... 41Cancel a print
Solve general problemsIf the product is not responding correctly, complete the steps in the following checklist, in order. If theproduct does not pass
8. If the configuration page prints, check the following items.a. If the page does not print correctly, the problem is with the product hardware. Cont
Interpret control-panel light patternsTable 8-1 Status-light legendSymbol for “light off”1Symbol for “light on”1Symbol for “light blinking”11For a de
Table 8-2 Control-panel lights (continued)Light status Light pattern State of theproductActionAll lights are offNOTE: The power button backlightis on
Table 8-2 Control-panel lights (continued)Light status Light pattern State of theproductActionReady light is on, and all otherlights are off.NOTE: T
Table 8-2 Control-panel lights (continued)Light status Light pattern State of theproductActionAttention light is blinking, readylight is on, and ot
Table 8-2 Control-panel lights (continued)Light status Light pattern State of theproductActionThe ready and toner lightsare on.NOTE: The power but
Clear jamsWhen clearing jams, be very careful not to tear jammed paper. If a small piece of paper remains in theproduct, it could cause additional jam
Clear jams from the input traysCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp object
3. With both hands, grasp the side of the jammed media that is most visible (this includes themiddle), and carefully pull it free from the product.4.
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