LASERJET PRO 300 COLOR LASERJET PRO 400 COLORUser GuideM351 M451
Manage print cartridges ... 66Chang
Used <color> installed Press [OK] to continueDescriptionYou have installed a print cartridge that reached the default low threshold while it was
Once an HP supply has reached very low, HP's premium Protection Warranty on that supply hasended. All print defects or cartridge failures incurre
84 Chapter 7 Print cartridges ENWW
8Print tasks●Cancel a print job●Basic print tasks with Windows●Use HP ePrint●Additional print tasks with WindowsENWW 85
Cancel a print job1. If the print job is currently printing, cancel it by pressing the Cancel button on the productcontrol panel.NOTE: Pressing the
Basic print tasks with WindowsThe methods to open the print dialog from software programs can vary. The procedures that followinclude a typical method
Get help for any printing option with Windows1. Click the Help button to open the online Help. Change the number of print copies with Windows1. On th
2. Select the product, and then click theProperties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and t
Create printing shortcuts1. On the File menu in the software program,click Print. 2. Select the product, and then click theProperties or Preferences b
4. Select an existing shortcut as a base.NOTE: Always select a shortcut beforeadjusting any of the settings on the right sideof the screen. If you adj
Yellow cartridge low ... 82Yellow in wrong position ...
6. Click the Save As button. 7. Type a name for the shortcut, and click theOK button. Improve print quality with WindowsSelect the page size with Win
5. Type a name for the custom size and specify the dimensions.●The width is the short edge of the paper.●The length is the long edge of the paper.NOTE
2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides (manually)ch
5. Retrieve the printed stack from the output bin,and maintaining the same orientation, place itwith the printed side facing down in Tray 1. 6. On the
3. Click the Finishing tab. 4. Select the Print on both sides check box.Click the OK button to print the job. Print multiple pages per sheet with Win
2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. ENWWBasic print tasks with Windows97
4. Select the number of pages per sheet fromthe Pages per sheet drop-down list. 5. Select the correct Print page borders, Pageorder, and Orientation o
2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrai
Set color options with Windows1. On the File menu in the software program, click Print.2. Select the product, and then click the Properties or Prefere
Use HP ePrintUse HP ePrint to print documents by sending them as an e-mail attachment to the product's e-mailaddress from any e-mail enabled devi
10 Manage and maintain ...
Additional print tasks with WindowsPrint colored text as black (grayscale) with Windows1. On the File menu in the software program, click Print.2. Sel
3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click theMore... option. 5. Expand the list of Type is: options. ENWWAddition
6. Expand the list of Other options. 7. Select the option for the type of paper you areusing, and click the OK button. Print on special paper, labels
2. Select the product, and then click theProperties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, cli
5. Expand the list of Type is: options. 6. Expand the category of paper types that bestdescribes your paper.NOTE: Labels and transparencies are in th
Print the first or last page on different paper with Windows1. On the File menu in the software program,click Print. 2. Select the product, and then c
4. In the Special pages area, click the Printpages on different paper option, and thenclick the Settings button. 5. In the Pages in document area, sel
7. If you are printing both the first and last pageson different paper, repeat steps 5 and 6,selecting the options for the other page. 8. Click the OK
2. Select the product, and then click theProperties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, andthen
Add a watermark to a document with Windows1. On the File menu in the software program, click Print.2. Select the product, and then click the Propertie
Black cartridge low ... 143Black in wrong position ...
3. Click the Finishing tab. 4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click theLeft binding or Right bin
6. Retrieve the printed stack from the output bin,and maintaining the same orientation, place itwith the printed side facing down in Tray 2. 7. On the
114 Chapter 8 Print tasks ENWW
9 Color●Adjust color●Use the HP EasyColor option●Match colors to your computer screenENWW 115
Adjust colorManage color by changing the settings on the Color tab in the printer driver.Change the color theme for a print job1. On the File menu in
Change the color optionsChange the color options settings for the current print job from the color tab of the printer driver.1. On the File menu in th
Table 9-1 Manual color optionsSetting description Setting optionsEdge ControlThe Edge Control setting determines the renderingof edges. Edge control
Use the HP EasyColor optionIf you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automaticallyimproves mixed-content d
Match colors to your computer screenThe process of matching printer output color to your computer screen is complex, because printersand computer moni
10 Manage and maintain●Print information pages●Use the HP Embedded Web Server●Use HP Web Jetadmin software●Product security features●Economy settings●
Paper feeds incorrectly or becomes jammed ... 153The product does not
Print information pagesInformation pages reside within the product memory. These pages help diagnose and solve problemswith the product.NOTE: If the p
Use the HP Embedded Web ServerThis product is equipped with an embedded Web server (EWS), which provides access to informationabout product and networ
●View and change network configuration●Set, change, or clear the product security password.NOTE: Changing network settings in the EWS might disable so
Economy settingsPrint with EconoModeEconoMode uses less toner, which might extend the life of the print cartridge.HP does not recommend the full-time
●Auto Power Down●Power Down Delay3. Select the time for the power-down delay.NOTE: The default value is 30 minutes.4. The product automatically wakes
Install memory DIMMsThis product comes with 128-megabyte (MB) random-access memory installed. You can install anadditional 256-megabyte of memory for
4. To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMMslot, lift the DIMM up at an angle, and pull it out
6. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at anangle.7. Push down on the DIMM until both latches eng
8. Reinsert the DIMM access door.9. Close the DIMM access door.10. Reconnect the power cable and USB or network cable, and then turn on the product.En
Windows 7 1. Click Start.2. Click Devices and Printers.3. Right-click the product driver icon, and then select Printer properties.4. Click the Device
Wireless connectivity checklist ... 175The control panel displays
Use the following guidelines if you use the page description language (PDL) ability to mark resourcesas permanent. For technical details, see an appro
Clean the productDuring the printing process, paper, toner, and dust particles can accumulate inside the product. Overtime, this buildup can cause pri
134 Chapter 10 Manage and maintain ENWW
11 Solve problems●Self help●Solve general problems checklist●Restore factory settings●Interpret control panel messages●Paper feeds incorrectly or beco
Self helpIn addition to the information in this guide, other sources are available that provide helpfulinformation.HP Help and Learn Center The HP Hel
Solve general problems checklist1. Make sure that the product is set up correctly.a. Press the power button to turn on the product or to deactivate th
c. If the page jams in the product, clear the jam.d. If the print quality is unacceptable, complete the following steps:●Verify that the print setting
Restore factory settings Restoring the factory-set defaults returns all of the product and network settings to the factorydefaults. It will not reset
Interpret control panel messagesControl panel message typesThe control panel messages indicate the current product status or situations that might req
Recommended actionTurn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize.If you are using a surge
Environmental product stewardship program ... 201Protecting the enviro
If the message persists, contact HP support.55.X Error Turn off then onDescriptionThe product has experienced an internal error.Recommended actionTurn
Recommended actionTurn the product power off, wait at least 30 seconds, and then turn the product power on and wait forit to initialize.If you are usi
Recommended actionTo ensure optimal print quality, HP recommends replacing the print cartridge at this point. You cancontinue printing until you notic
Once an HP supply has reached very low, HP's premium Protection Warranty on that supply hasended. All print defects or cartridge failures incurre
Recommended actionBe sure that each print cartridge is in the correct slot. From front to back, the print cartridges areinstalled in this order: black
Recommended actionLoad the correct paper into the tray, or press the OK button to use paper in a different tray.Load tray 1 plain <SIZE> Cleanin
Magenta very lowDescriptionThe print cartridge is at the end of its useful life. A customer configurable option on this product is"Prompt to Remi
Misprint Press [OK]DescriptionPaper has been delayed as it moves through the product.Recommended actionPress the OK button to clear the message.To avo
Recommended actionPull the orange tab to remove the shipping lock from the cartridge.Replace <color>DescriptionThe print cartridge is at the end
If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or repairsthat are required as a result of using unsupported s
Notice for use in Russia ... 214Korean statement ...
Recommended actionMake sure that each print cartridge is installed in the correct slot. From front to back, the printcartridges are installed in this
Paper feeds incorrectly or becomes jammed●The product does not pick up paper●The product picks up multiple sheets of paper●Prevent paper jamsThe produ
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust theguides so they are touching the paper stack without
Clear jamsJam locationsUse this illustration to find the locations of jams.341 Output bin2Tray 13Tray 24Fuser5 Tray 2 jam-access areaENWWClear jams155
Clear jams in Tray 11. Pull the jammed sheet from Tray 1.NOTE: If the sheet tears, make sure that allof the fragments are removed before youresume pri
4. Remove the jammed sheet by pulling itstraight out. 5. Push the jam-access tray up to close it, andthen replace Tray 2.NOTE: To close the tray, push
2. Remove the jammed sheet by pulling itstraight out. 3. Close Tray 2.NOTE: To close the tray, push in the middleor with even pressure on both sides.
2. If necessary, push the guide (callout 1) andremove any visible paper (callout 2) from thebottom of the delivery area.NOTE: If the sheet tears, make
Clear jams in the output bin1. Look for jammed paper in the output bin area. 2. Remove any visible media.NOTE: If the sheet tears, make sure that all
2. If necessary, pull the guide (callout 1) andremove any visible paper (callout 2) from thebottom of the delivery area. 3. If necessary, remove any v
xvi ENWW
6. If you can see the leading edge of the paper,remove it from the product. 7. Close the rear door. 162 Chapter 11 Solve problems ENWW
Improve print qualityYou can prevent most print-quality problems by following these guidelines.●Use the correct paper type setting in the printer driv
4. Open the Finishing menu.5. Select a type from the Media-type drop-down list.6. Click the Print button.Adjust color settings in the printer driverCh
Change the color optionsChange the color options settings for the current print job from the color tab of the printer driver.1. On the File menu in th
Always use a paper type and weight that this product supports. In addition, follow these guidelineswhen selecting paper:●Use paper that is of good qua
Check the print cartridgesCheck each print cartridge, and replace it if necessary, if you are having any of the followingproblems:●The printing is too
Interpret the Print Quality Page1. On the product control panel, open the Reports menu.2. Select the Print Quality Page item to print it.This page con
3. Examine the surface of the green imaging drum on the bottom of the print cartridge.CAUTION: Do not touch the green roller (imaging drum) on the bot
HP PCL 6 driver ● Provided as the default driver. This driver is automatically installed unlessyou select a different one.●Recommended for all Windows
The product does not print or it prints slowlyThe product does not printIf the product does not print at all, try the following solutions.1. Make sure
1 Product basics●Product comparison●Environmental features●Accessibility features●Product viewsENWW 1
The product prints slowlyIf the product prints, but it seems slow, try the following solutions.1. Make sure the computer meets the minimum specificati
Solve product connectivity problems Solve direct-connect problemsIf you have connected the product directly to a computer, check the cable.●Verify tha
3. If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead ofthe IP address.4. If the IP address is correct, del
Solve wireless network problems●Wireless connectivity checklist●The control panel displays the message: The wireless feature on this product has been
The control panel displays the message: The wireless feature on thisproduct has been turned off▲Press the wireless button on the product to open the W
Cannot connect more computers to the wireless product1. Make sure that the other computers are within the wireless range and that no obstacles blockth
The wireless network is not functioning1. To verify if the network has lost communication, try connecting other devices to the network.2. Test network
Solve product software problems with WindowsProblem SolutionA printer driver for the product isnot visible in the Printer folderReinstall the product
Solve product software problems with Mac●The printer driver is not listed in the Print & Fax list●The product name does not appear in the product
A print job was not sent to the product that you wanted1. Open the print queue and restart the print job.2. Another product with the same or similar n
Product comparisonHP LaserJet Pro 300 color M351aCE955A●Performance: Prints 18 pages per minute (ppm) on A4-size paper snf 19 ppm onLetter-size paper●
182 Chapter 11 Solve problems ENWW
A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 183
Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/buy/partsOrder
B Service and support●Hewlett-Packard limited warranty statement●HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stat
Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet 300 color M351a and HP LaserJet 400 colorM451nw, M451dn,
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENTLAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITIONTO THE M
HP's Premium Protection Warranty: LaserJet printcartridge limited warranty statementThis HP product is warranted to be free from defects in mater
Data stored on the print cartridgeThe HP print cartridges used with this product contain a memory chip that assists in the operation ofthe product.In
End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-UserLicense Agreement (“EULA”) is a contract between (a)
4. TRANSFER.a. Third Party Transfer. The initial end user of the HP Software may make a one-time transferof the HP Software to another end user. Any t
HP LaserJet Pro 400 color M451dnCE957AHas the same features as the HP LaserJet Pro 300 color M351a model, with the followingdifferences:● Performance:
10. COMPLIANCE WITH EXPORT LAWS. You will comply with all laws, rules, and regulations (i)applicable to the export or import of the Software, or (ii)
OpenSSLThis product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit(http://www.openssl.org/)THIS SOFTWARE IS PROVIDE
Customer supportGet telephone support for your country/regionHave the product name, serial number, date of purchase,and problem description ready.Coun
Repack the productIf HP Customer Care determines that your product needs to be returned to HP for repair, follow thesesteps to repack the product befo
196 Appendix B Service and support ENWW
C Product specifications●Physical specifications●Power consumption, electrical specifications, and acoustic emissions●Environmental specificationsENWW
Physical specificationsTable C-1 Physical specificationsProduct Height Depth Width WeightNon-duplexing model 322 mm (12.7 inches) 454 mm (17.9 inches
D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity●Declaration of conformity (wireless model
FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC rules. T
Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen
Environmental featuresDuplex printing Save paper by using the manual duplex printing option. Automatic duplex printing is availablewith the HP LaserJe
HP LaserJet print suppliesIt’s easy to return and recycle your HP LaserJet print cartridges after use—free of charge—withHP Planet Partners. Multiling
driver during your next delivery or pick-up, or take it to an authorized UPS drop-off center.(Requested UPS Ground pickup will be charged normal pick-
Disposal of waste equipment by users in private households in theEuropean UnionThis symbol on the product or on its packaging indicates that this prod
For more informationTo obtain information about these environmental topics:●Product environmental profile sheet for this and many related HP products●
Declaration of conformityDeclaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Name: Hewlett-Packard Company DoC#: B
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not causeharmful interfe
Declaration of conformity (wireless models)Declaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Name: Hewlett-Packa
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not causeharmful interfe
Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administrationhas implemented regulations
EMC statement (Korea)Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet 300 color M351a, HP LaserJet 400 color M451nw, M45
Product viewsFront view1 Output bin2 Legal-output extension3 Front door (provides access to the print cartridges)4 Tray 1 (multipurpose tray)5 Tray 2
GS statement (Germany)Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatzvorgesehen. Um störende Reflexionen
Additional statements for wireless productsFCC compliance statement—United StatesExposure to radio frequency radiationCAUTION: The radiated output pow
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany,Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liech
Taiwan statementVietnam Telecom wired/wireless marking for ICTQC Type approvedproductsENWWAdditional statements for wireless products215
216 Appendix D Regulatory information ENWW
IndexAaccessoriesordering 183, 184acoustic specifications 198AirPrint 33, 38anticounterfeit supplies 68archive setting 17automatic crossover, setting
driverschanging paper types andsizes 53changing settings (Mac) 31changing settings (Windows)23presets (Mac) 34settings 23settings (Mac) 34settings (Wi
Macintosh driver settingscustom-size paper 34watermarks 35managing network 49matching colors 120material restrictions 203Material Safety Data Sheet(MS
part numbers 64, 184recycling 67, 202storage 67supplies status page 10, 122warranty 188print cartridges, accessing 5print jobcanceling 86print mediasu
supported paper 54System Setup menu 12TTCP/IPsettings 18technical supportonline 194repacking product 195tips iiitoner cartridges. See printcartridgest
Back view1 Hi-Speed USB 2.0 port and network portNOTE: The network port is present on the M451nw, M451dn, and M451dw models only.2 Power connection3 R
222 Index ENWW
© 2011 Hewlett-Packard Development Company, L.P.www.hp.com*CE955-90907**CE955-90907*CE955-90907
Serial number and model number locationThe serial number and product model number label is on the inside of the front door.ENWWProduct views7
Control panel layout1 Control-panel display: The display provides information about the product. Use the menus on the display to establishproduct sett
2 Control panel menus●HP Web Services menu●Reports menu●Quick Forms menu●System Setup menu●Service menu●Network Setup menuENWW 9
HP Web Services menuMenu item DescriptionDisplay Address Select whether to display the product's e-mail address on the control panel whenthe ePri
Quick Forms menuMenu item Sub-menu item DescriptionNotebook Paper Narrow RuleWide RuleChild RulePrints pages that have preprinted linesGraph Paper 1/8
HP LaserJet Pro 300 color M351 andHP LaserJet Pro 400 color M451User Guide
System Setup menuIn the following table, items that have asterisks (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item Sub-
Menu item Sub-menu item Sub-menu item Sub-menu item Description Adjust Alignment Print Test Page Use this menu to shift the margin alignment tocent
Menu item Sub-menu item Sub-menu item Sub-menu item DescriptionSupply Settings Black Cartridge Very Low Setting Prompt*ContinueStopSet how the product
Menu item Sub-menu item Sub-menu item Sub-menu item Description Color Cartridges Very Low Setting StopPrompt*ContinuePrint BlackSet how the product b
Menu item Sub-menu item Sub-menu item Sub-menu item Description Store Usage Data On Supply*Not on Supply The product automatically stores print-cart
Service menuUse this menu to restore default settings, clean the product, and activate special modes that affectprint output. Items that have asterisk
Network Setup menuUse this menu to establish network configuration settings. Items that have asterisks (*) indicate thefactory default setting.Menu it
3 Software for Windows●Supported operating systems and printer drivers for Windows●Select the correct printer driver for Windows●Change print job sett
Supported operating systems and printer drivers forWindowsThe product supports the following Windows operating systems:●Windows XP (32-bit, Service Pa
HP UPD PCL 5●Recommended for general office printing in Windows environments●Compatible with previous PCL versions and older HP LaserJet products●The
Copyright and License© 2011 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission
HP Universal Print Driver (UPD)The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP Las
Change print job settings for WindowsPriority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE
Change the product configuration settings1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Startmenu view): Click Start,
Remove the printer driver from WindowsWindows XP1. Click the Start button, , and then click the Printers and Faxes item.2. Find and right-click the pr
Other Windows components and utilities●HP Smart Install — automates the printing system installation●Online Web registration●HP Device Toolbox●HP Unin
4 Use the product with Mac●Software for Mac●Basic print tasks with Mac●Use AirPrint●Solve problems with MacENWW 27
Software for MacSupported operating systems and printer drivers for MacThe product supports the following Mac operating systems:●Mac OS X 10.5 and 10.
Install software for Mac computers on a wired networkConfigure the IP address1. Connect the network cable to the product and to the network.2. Wait fo
Connect the product to a wireless network using WPS by using the control panel menus1. On the front of the product, press the Wireless button. Look at
Remove the printer driver from Mac operating systemsYou must have administrator rights to remove the software.1. Open System Preferences.2. Select Pri
Conventions used in this guideTIP: Tips provide helpful hints or shortcuts.NOTE: Notes provide important information to explain a concept or to comple
These settings are saved in the Presets menu. To use the new settings, you must select the savedpreset option every time you open a program and print.
Supported utilities for MacHP Embedded Web ServerThe product is equipped with the HP Embedded Web server, which provides access to informationabout pr
Basic print tasks with MacCancel a print job with Mac1. If the print job is currently printing, cancel it by pressing the Cancel button on the produ
Create a printing preset1. On the File menu, click the Print option.2. Select the driver.3. Select the print settings that you want to save for reuse.
Print multiple pages on one sheet of paper with Mac1. On the File menu, click the Print option.2. Select the driver.3. Open the Layout menu.4. From th
6. Go to the product, and remove any blank paper that is in Tray 1.7. Insert the printed stack face-up with the bottom edge feeding into the printer f
Use AirPrintDirect printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly tothe product from an iPad (iOS 4
Solve problems with MacFor information about solving problems with a Mac, see Solve product software problems with Macon page 180.ENWWSolve problems w
40 Chapter 4 Use the product with Mac ENWW
5 Connect the product with Windows●Printer sharing disclaimer●Use HP Smart Install to connect to a computer, a wired network, or a wireless network●Co
iv Conventions used in this guide ENWW
Printer sharing disclaimerHP does not support peer-to-peer networking, as the feature is a function of Microsoft operatingsystems and not of the HP pr
HP Smart Install for Windows wireless networks, method 1: Temporarilyconnect a USB cable1. Connect an A-to-B type USB cable to the computer and the pr
4. When the software prompts you, connect the USB cable to the product and the computer.5. At the end of the installation, click the Finish button.6.
Connect to a network with WindowsSupported network protocolsTo connect a networking-equipped product to a network, you need a network that uses one or
6. Find the IP address on the Self Test/Configuration page.Jetdirect PageHP Color LaserJetPage 1Install the software1. Quit all programs on the comput
Connect the product to a wireless network using WPSIf your wireless router supports Wi-Fi Protected Setup (WPS), this is the simplest way to set up th
connection easier. After the setup is complete, you can disconnect the USB cable and use thewireless connection.1. Insert the software CD into the com
Configure IP network settings with WindowsView or change network settingsUse the embedded Web server to view or change IP configuration settings.1. Pr
Link speed and duplex settings NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.NOTE: Incorrect change
6 Paper and print media●Understand paper use●Change the printer driver to match the paper type and size in Windows●Supported paper sizes●Supported pap
Table of contents1 Product basics ...
Understand paper useThis product supports a variety of paper and other print media. Paper or print media that does notmeet the following guidelines mi
Media type Do Do notLetterhead or preprinted forms●Use only letterhead or formsapproved for use in laser printers.●Do not use raised or metallicletter
Supported paper sizesNOTE: To obtain best print results, select the appropriate paper size and type in your print driverbefore printing.Table 6-1 Sup
Table 6-2 Supported envelopes and postcards (continued)Size Dimensions Tray 1 Tray 2 Automatic duplexprintingEnvelope B5 176 x 250 mm (6.7 x 9.8 inch
Supported paper types and tray capacityTable 6-3 Tray 1Paper type WeightCapacity1Paper orientationEvery day:● Plain●Light●Bond● Recycled60 to 90 g/m2
Table 6-3 Tray 1 (continued)Paper type WeightCapacity1Paper orientationOther:●Color laser transparency4●Labels4●Letterhead●Envelope4●Preprinted●Prepu
Table 6-4 Tray 2 and Tray 3 (continued)Media type WeightCapacity1Paper orientationPhoto/cover●Matte cover paper●Glossy cover paper●Matte photo paper●
Load paper traysLoad Tray 11. Open Tray 1. 2. Pull out the extension tray. 3. If you are loading long sheets of paper, flipout the extension. 4. Ext
Load Tray 2 or optional Tray 31. Pull the tray out of the product. 2. Slide open the paper length and width guides. 3. To load Legal-size paper, ext
4. Place the paper in the tray and make surethat it is flat at all four corners. Slide the sidepaper width guides so that they align with thepaper-siz
Other Windows components and utilities ... 26Software for other operating syst
Configure traysBy default, the product pulls paper from Tray 1. If Tray 1 is empty, the product pulls paper from Tray2, or Tray 3 if it installed. Con
7 Print cartridgesThe information contained herein is subject to change without notice. For the latest User Guideinformation go to www.hp.com/support/
Print cartridge informationColor Cartridge number Part numberStandard-capacity replacement blackprint cartridge305A CE410AHigh-capacity replacement bl
Supplies viewsPrint cartridge views1 Cartridge memory chip2 Plastic shield3 Imaging Drum. Do not touch the imaging drum on the bottom of the print car
Manage print cartridgesCorrectly using, storing, and monitoring the print cartridge can help ensure high-quality print output.Change settings for prin
●Select the Prompt option to set the product to stop printing and prompt you to replace theprint cartridge. You can acknowledge the prompt and continu
HP anticounterfeit Web siteGo to www.hp.com/go/anticounterfeit when you install an HP print cartridge and the control-panelmessage says the cartridge
Replacement instructionsReplace the print cartridgesThe product uses four colors and has a different print cartridge for each color: black (K), magent
4. Remove the new print cartridge from thepackaging. 5. Gently rock the print cartridge from front toback to distribute the toner evenly inside thecar
7. Do not touch the imaging drum on the bottomof the print cartridge. Fingerprints on theimaging drum can cause print-qualityproblems. 8. Insert the n
5 Connect the product with Windows ... 41Pri
10. Close the print-cartridge drawer. 11. Close the front door. 12. Place the old print cartridge, the sealing tape,and the orange plastic shield in
Solve problems with suppliesCheck the print cartridgesCheck each print cartridge, and replace it if necessary, if you are having any of the followingp
Print the Supplies Status pageThe Supplies Status page indicates the estimated life remaining in print cartridges. It also lists thepart number for th
Interpret the Print Quality Page1. On the product control panel, open the Reports menu.2. Select the Print Quality Page item to print it.This page con
3. Examine the surface of the green imaging drum on the bottom of the print cartridge.CAUTION: Do not touch the green roller (imaging drum) on the bot
Interpret control panel messages for supplies10.XXXX Supply errorDescriptionThe memory chip for one of the print cartridges cannot be read or is missi
Black very lowDescriptionThe print cartridge is at the end of its useful life. A customer configurable option on this product is"Prompt to Remind
low mode will not be considered to be defects in materials or workmanship in the supply under the HPPrint Cartridge Warranty Statement.Genuine HP supp
Magenta in wrong positionDescriptionThe print cartridge is installed in the incorrect slot.Recommended actionMake sure that each print cartridge is in
Replace <color>DescriptionThe print cartridge is at the end of its useful life, and the product is customer configured to stopprinting when it r
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