User Guide
Cleaning the display ... 52Cleaning the sides or
Contacting support ...
xii
1 WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out of your smart investment:●TIP: To quickly re
Finding informationTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions●
Resource ContentsGo to http://www.hp.com/go/orderdocuments.*You can nd your HP Limited Warranty located with the user guides on your product and/or o
2 ComponentsLocating hardwareTo nd out what hardware is installed on your computer:▲Type device manager in the taskbar search box, and then select th
RightComponent Description(1) SIM slot plug (select products only) Supports a wireless subscriber identity module (SIM).NOTE: The SIM slot plug is r
Component Description●O: The battery is not charging.(7) Power connector Connects an AC adapter.6 Chapter 2 Components
LeftComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a
© Copyright 2015 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel
DisplayComponent Description(1) WLAN antennas (2)* (select products only) Send and receive wireless signals to communicate with wireless local area ne
Component Description2. Select My PC, select the Specications tab, and then select User Guides.Display 9
TopTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.NOTE: The TouchPad d
LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer s
Buttons, speakers, and ngerprint readerComponent Description(1) Power button●When the computer is o, press the button to turn on the computer.●When
Component Description(3) Wireless button Turns the wireless feature on or o but does not establish a wireless connection.A wireless network must be s
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used s
Press fn+function key DescriptionTurns the TouchPad on and o.Initiates Sleep, which saves your information in system memory. The display and other sy
BottomComponent Description(1) Docking device receptors (2) Connects an optional docking device.(2) Vents (2) Enable airow to cool internal compo
LabelsThe labels aixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the comp
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
Inserting a SIM card (select products only)CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM card.To insert a SIM c
3 Network connectionsYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millio
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband informatio
2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:1. Plug the modem cable into the modem
4 Screen navigationYou can navigate the computer screen in the following ways:●Use touch gestures directly on the computer screen (select products onl
Two-nger pinch zoomUse the two-nger pinch zoom to zoom out or in on images or text.●Zoom out by placing two ngers apart on the TouchPad zone or tou
One-nger slide (touch screen only)Use the one-nger slide to pan or scroll through lists and pages, or to move an object.●To scroll across the screen
5 Entertainment featuresUse your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, or connect external dev
iv Safety warning notice
To view or change sound settings:▲Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound
2. Press fn+f4 to alternate the screen image between 4 display states:●PC screen only: View the screen image on the computer only.●Duplicate: View the
To set up multiple display devices, follow these steps:1. Connect an external hub (purchased separately) to the DisplayPort on your computer, using a
Discovering and connecting to Miracast-compatible wireless displays (select products only)NOTE: To learn what type of display you have (Miracast-compa
NOTE: The following images may look dierent from your computer, docking device or expansion port device. Refer to the illustration that most closely
2. Slide the expansion port device connector into the docking connector on the computer until the connector is seated.Using optional external devices
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o
NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state.Initiating and
Dierent power meter icons indicate whether the computer is running on battery or external power. The icon also reveals a message if the battery has r
●HP Battery Check tool to test battery performance●Information on calibration, power management, and proper care and storage to maximize battery life●
Processor conguration setting (select models only)IMPORTANT: Select computer models are congured with an Intel® Pentium® N35xx/N37xx series or a Cel
●The Power meter icon shows a low or critical battery notication.If the computer is on or in the Sleep state, the computer remains briey in the Sl
Connect the computer to external AC power under any of the following conditions:●When charging or calibrating a battery●When installing or modifying s
7 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)
Using passwordsA password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, dependi
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
▲Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.●Tablets without keyboards:▲Turn o the tablet. Pres
Managing a Computer Setup DriveLock password (select products only)CAUTION: To prevent a DriveLock-protected hard drive from becoming permanently unus
Enabling DriveLock (select products only)For select products, you may need to follow these instructions to enable DriveLock.1. Start Computer Setup.●C
Entering a DriveLock password (select products only)Be sure that the hard drive is inserted into the computer (not into an optional docking device or
6. Read the warning. To continue, select YES.7. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screen instr
vi Processor conguration setting (select models only)
When a rewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-dened security criteria. A
Using a ngerprint reader (select products only)Integrated ngerprint readers are available on select products. In order to use the ngerprint reader,
8 MaintenanceIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Di
NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these drives.For more information, see the HP 3D DriveG
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn o the computer.2. Disconnect
●If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-ig
9 Backup and recoveryThis chapter provides information about the following processes. The information in the chapter is standard procedure for most pr
You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 55.●If your comp
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM
website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not
Table of contents1 Welcome ...
Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o
Removing the HP Recovery partition (select products only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard d
10 Computer Setup (BIOS), TPM, and HP Sure StartUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Select the Exit icon in th
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed les c
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS upda
Using HP Sure Start (select products only)Select computer models are congured with HP Sure Start, a technology that continuously monitors the compute
11 HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic test
Download any version of UEFI for a specic product: 1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed
12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o
4 Screen navigation ...
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
14 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a
IndexAaccessibility 69administrator password 41airplane mode key 19antivirus software 47Audio 28audio-out (headphone)/audio-in (microphone) combo jack
HP Recovery Managercorrecting boot problems 58starting 57HP Recovery mediacreating 54recovery 57HP Recovery partitionrecovery 57removing 59HP resource
SIM cardinserting 18SIM slot, plug identifying 5Sleepexiting 35initiating 35slotssecurity cable 7SIM 5smart card 7smart cardslot 7softwareantivirus 4
Identifying low battery levels .................. 37Resolving a low battery level .....
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