HP xw2x220c Guide de l'utilisateur

Administrator's GuideHP Session Allocation Manager (HP SAM) v.3.0

What's New in This Release●Resource Reservations (AKA Access Restrictions) on page 2●Authenticate Before Allocation on page 3●Switch To, Move, Mi

IndexAaccess deviceadding manually 64changing 64deleting 65requirements 22access devices, managing 11access list 52access restrictions 2account, servi

ConnectionBar.Enable 39ConnectionBar.EnableAddNew39ConnectionBar.EnableCloseAll39ConnectionBar.EnableContextMenu40ConnectionBar.EnableDisconnectInstan

datagram communication port,changing value 85features 4installing 9overview 6registration servicerequirements 21setting up 9SQL database hardwarerequi

RRDC settings, not working 83RDP 5, 6reconnect after network glitch 83recovery, HP SAM database 84Referral Search box 71regionalization of datacenter

support for RGS senders runningon a non-default port 2System Settings tab 29TtabsAdministrator Console 54Home 54Log 76Policies 66Reports 73Resources 6

before 4PM to ensure the resources are free in time for the newly added reservation. A manual orscheduled synchronize operation has no effect on resou

Switch To, Move, Minimize, and Minimize All Functions on HP SAMConnection BarNew functionality has been added to the HP SAM connection bar and can be

OverviewHP SAM enables automatic provisioning of remote computing resources to users.Figure 1-1 HP SAM ConfigurationHP SAM can be configured to enabl

How HP SAM Works1. When a user on an access device (desktop, notebook, thin client) requests a desktop session, theHP SAM client sends a request to th

ENWW Overview 7

HP SAM Software ComponentsThe following are the primary components of HP SAM.●HP SAM Client—The HP SAM Client runs on the access device and displays t

Common TasksSetting up HP SAM1. Install HP SAM. See Installation on page 25.2. Add users.a. Add new users. See Add New Users on page 61.b. Create admi

Setting up a User with Static (Dedicated) ResourcesDedicated (static) resource assignment allows one or more specific computing resources to be assign

Configuring a Monitor Layout for a UserHP SAM allows a user to connect to multiple computing resources, thereby creating simultaneousremote sessions.

© Copyright 2007–2009 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Window

Figure 1-5 Monitor Offset Configuration Example12 Chapter 1 Introduction ENWW

2 RequirementsHP SAM Hardware and Software RequirementsArchitectural Considerations and Best Practices for Setting up an HP SAMEnvironmentServer Sizin

SQL Database ConsiderationsThe HP SAM SQL database can be installed on the same server as the HP SAM Web Server to keepfrom buying another hardware pl

To optimize the HP SAM database performance, a database administrator should do two things:●Develop a SQL maintenance plan. This includes backing up H

Multiple SQL DatabasesTypically, one SQL database should be shared between all HP SAM servers. Only in some situationsdoes it make sense to use more t

One of the following operating systems must be installed:●Windows Server 2003 R2, Standard Edition, with Service Pack 2●Windows Server 2003 R2, Enterp

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ENWW HP SAM Hardware and Software Requirements 19

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HP SAM SQL Database Server Software RequirementsMinimum:One of the following must be installed:●Microsoft SQL Server 2005 Enterprise, Standard, or Exp

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Access Device RequirementsThe following sections provide information about the requirements for access devices.Thin ClientHardware Requirements●HP Com

Install and enable one of the following operating systems:●Windows XP Professional, 32-bit or 64-bit, with Service Pack 2 or 3NOTE: The HP SAM Client

Other requirementsCreate a Service AccountThe HP SAM Web server must run under a domain user account in which it can execute the HP SAMservices on the

3 InstallationOrder of InstallationNew InstallationFor new setup, the recommended order of installation is:1.Install the HP SAM Web Server and SQL Sof

Truncate Table AuditlogTruncate Table Historyd. Click Execute.You should see Command(s) completed successfully In the messages section.2. Shrink the d

Install the HP SAM Web Server and SQL SoftwareThe installation package installs the HP SAM server application and/or HP SAM database (HP SAM-xx##.EXE

CAUTION: Do not clear HP SAM Web Site from this list when you perform an upgrade if youwant to keep the HP SAM Web site and the SQL database installed

- From Web server (UDP/47777) to blades (UDP/47777—Custom)●SQL Server (only if not running on the same machine as the Web server)◦Incoming: From Web s

Install the HP SAM Registration Service●Log in to the blade PC using an account with local administrative rights, and then run thebladeservice_xx##.MS

Create the HP SAM Registration Service Configuration FileThe HP SAM registration service configuration file is a simple text file named hpevent.cfg. T

iv About This Book ENWW

To modify the server line, change just the server1.yourdomain string to the appropriate server name(use Web server DNS name or static IP address). For

Start/Restart the HP SAM Registration ServiceYou can start or stop the service from the services applet (Control Panel > Administrative Tools >S

NOTE: The Linux-based Client does not support versions of rdesktop previous to version 1.3.1.There are differences in features between the various HP

NOTE: HP recommends that you add the HP SAM Web server to the Trusted Sites list. On the accessdevice, open Internet Explorer and go to Tools > Int

Customization Steps(Recommended)1. Start up the HP SAM client.2. Type the HP SAM Web server name.3. Click the Options button.4. Change appropriate con

5. Change appropriate connection settings.6. Click the Save Settings button. Click OK in the message confirming that the settings were saved.7. Select

Red Hat Enterprise Linux (RHEL) ClientTo install the HP SAM Linux Client on a system running RHEL version 4 or 5:1. Log in to the access device using

●DefaultPolicy—string value. This is the policy that should be selected by default in the client’sLoad Predefined Settings list on the Other tab of th

●ConnectionBar.EnableDisconnectInstance—integer value, 0 or 1. When set to 1, enables theDisconnect button on the connection bar for each session. The

NOTE: The options to logoff or reboot from the connection bar are disabled by default in the Globalpolicy. The following requirements must be met for

Table of contents1 IntroductionWhat's New in This Release ...

●SmartCardUidOid—string value. The OID associated with the entered SmartCardUidType. Notall Types require an OID. An entry is required is SmartCardUid

NOTE: The UILanguage specified must either be the same language as the HP SAM clientapplication that you have installed or English. If you installed t

Policy EntriesYou can set policy entries by manually editing the .SAM file. These settings must be located in a policysection of the .SAM file, for ex

●Animation—0 or 1. If 1, menu animation is shown in the session. This value is only supported forRDP connections. Default is 1.●Caching—0 or 1. If 1,

●ComposedUI—integer value, 0 or 1. When set to 1, support for Vista Aero interface is enabled(Desktop Composition). This requires RDP6 and is ignored

Global and Local Client Configuration FilesThis feature allows administrators to 'lock down' certain options, while allowing other options t

/opt/hpsam/hprdc_admin.samLegal BannerThis allows a legal disclaimer to be displayed before logon. Name the file disclaimer.<filetype> and copy

ja_JP.UTF-8 Japaneseko_KR.UTF-8 Koreannb_NO.UTF-8 Norwegian -- Norskpt_PT.UTF-8 Portuguese -- Portuguêspt_BR.UTF-8 Portuguese-Brazil -- Português do B

NOTE: Use the Web Client Controls installer found in the HP SAM SoftPaq so that you do not needto download and install any controls automatically via

4 AdministrationLog InIn the Internet Explorer address bar, enter in the HP SAM Web server name with “/manage” added tothe URL (for example, http://HP

Change the Firewall ... 24Active Directory ...

Managing the HP SAM Administrator Access ListThe Domain Administrator, Domain Users in the Administrators group on the domain controller, andDomain Us

c. Search for groups by entering characters in the search field. Results are shown as you type.You can highlight one group and use the View button to

HP SAM Administrator Console TabsHome TabWhen you log in to HP SAM, the Home tab page is the default. HP SAM shows a snapshot of currentresource statu

●Public column:◦If selected, the role is available for all users in Active Directory.◦If not selected, then the role is only available to user(s) in t

Manage Administrative PermissionsNOTE: You must have full HP SAM Administrator permissions to:—Create, modify, or delete an Administrator group.—Assig

Manage UsersBy default, the search shows all users, security groups, and OUs.●Search For: Organizations (OU), Security Groups, Users—Select in which g

8. Double-click roles or use the arrows between the Available and Selected boxes to move the roles.Place all roles you want to assign to the selected

The default friendly name is the resource host name.8. If you want to assign a backup for the dedicated resource, in the Backup column, click eitherRo

To Assign Resources Automatically from Role1. Click Manage users.2. Search for user(s).3. Select the check box next to the appropriate name(s).NOTE: M

3. Click the link in the Monitor Layout ID column.4. Type the new resolution width and height, the horizontal and vertical offset, common policy, andU

System Settings Tab ... 69Reports Tab ...

NOTE: Results are shown as you type.5. Click Add to add highlighted users to the list.6. Select the users in the list that you want to add into HP SAM

●In-Use—Show resources that have users actively connected.●Offline—Show resources that are not available for allocation because the registration servi

●Synchronize—Send a request directly to the resource for it to send back its current status. Innormal situations, this is not needed, since the regist

To Delete an Access DeviceNOTE: You cannot delete an access device while it is in use.1. Type one or more parameters and click Search, or click Search

To Create a Data Center1. Click Create.2. Type the data center name and enclosure password.3. Click Save.To Change a Data Center1. Click on a link in

The HP SAM hierarchical policy has 5 levels:●Global●Role●OU (organizational unit)●Security Group●UserPolicy settings assigned to User override policy

Parameter Global Role OU SG1 SG2 User Effective3P6ON OFF ON OFF ON Not Assigned OFF1The order of policy assignment is User (highest) > Security Gro

System Settings TabThis tab allows the administrator to set how the HP SAM server behaves.GeneralThis page allows the administrator to define the sett

●Multi-Session Autoconnection—When enabled, allows the system to autoconnect users to allresources of the chosen type which are assigned to the user w

●Banner text—Select the language and type the appropriate message in the box to change thecustomizable message that is displayed to the user on the HP

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Auto SchedulesNOTE: These schedules can now be found on the Auto-Schedules page instead of the top menu.Resource Synchronization SchedulerTo schedule

—Type the file path where you want to store the CSV file.Logoff User from Resource SchedulerTo schedule when the system will forcibly log off users fr

Resource Capacity Consumption ReportSelect the filter options and display options, and click the Generate Report button.Filters●Time Frame (From/To)—N

Filters●Time Frame (From/To)—Narrow the data shown to the time period you are interested in●Role Enabled—Narrow the data to all roles that are enabled

Resource Utilization ReportSelect the filter options and display options, and click the Generate Report button.Filters●Total Resources—Physical count

●Description—Search for incidents with the Description box containing the text entered.●Time Frame—Narrow data to the dates entered.●Asset Groups—Narr

7. If you want the system to automatically launch the HP SAM client when a users inserts a smartcard, see steps a and b. (NOTE: Step a is the default

Configuring Session Time Limits for Remote SessionsHP CCI Session Timers allow administrators to control automatic disconnection or logoff of remotese

Once this administrative template has been imported into the Group Policy Management utility on thedomain controller, three new policies will be avail

A Firewall RulesThis appendix lists the rules needed for communication between the various components. The valuesin parenthesis represent ports, with

1 IntroductionHP Remote Client Solutions are designed to support a variety of users’ needs, from the most basiccomputing tasks to more demanding profe

Resources●Incoming:◦From Web server (UDP/47777) to resources (UDP/47777—custom)◦From Web server (TCP/ANY) to resources (TCP/139—RPC)◦From clients (TCP

B Frequently Asked QuestionsQuestion AnswerWhy do some users on the HP SAM client have to select a roleor resource to connect and others do not.Users

Question AnswerHow do I enable HP Sygate Security Agent on the WindowsXP Embedded-based thin client for the HP SAM client(s)?Go to HP Sygate Security

Question AnswerHow can I change both the HP SAM Web server http and httpsports to some other value beside the default 80 and 443?After changing the de

Question AnswerCan I use double-byte numbers in the user name? No. HP SAM only supports single-byte numbers.I get warning messages when I am operating

C Registration Service Error CodesThe following is a list of possible errors which the registration service writes to the event log file on thecomputi

BC0018—Internal program error. Contact your HP SAM support team.BC0020—Memory allocation error. Close other applications or increase memory.BC0021—Mem

BC0047—Failed to read Win32_NetworkAdapterConfiguration WMI class. Contact your HP SAMsupport team.BC0048—Failed to query a specific WMI property. Con

D GlossaryAccess Device—A device such as a thin client used to access HP SAM to connect to computingresources.Active Directory—A Microsoft Windows dir

OU—Organizational UnitPolicy—The policy defines settings to be forced upon users from the HP SAM server. It controls theappearance of the desktop, tas