HP Blade Workstation Client Manuel d'utilisateur

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Page 1 - User's Guide

HP Remote Graphics 4.2.0 User's Guide

Page 3 - Copyrights and trademarks

HP Remote Graphics 4.2.0 User's Guide92using the Event Log Service API. Data in the Event Log consists of a Message ID followed by optional data

Page 4

Using Remote Graphics Software93RGSENDER_CONNECTA new connection was established with an associated name. If Easy Login is enabled, the name assignmen

Page 5 - Acknowledgments

HP Remote Graphics 4.2.0 User's Guide94Strings:NoneData:NoneRGSENDER_SHUTDOWNReference event registered to aid in interpretation of the event log

Page 6

Using Remote Graphics Software95RGSENDER_SET_NONPRIMARYA connection with an associated name is assigned to a non-primary status. This may happen as a

Page 7 - Table Of Contents

HP Remote Graphics 4.2.0 User's Guide96Assuming the RGS Sender is properly installed and active, an HPRemote Event Log is created and reflects re

Page 8

Using Remote Graphics Software97Basic Application Control AgentsBasic Windows monitoring agents must have the ability to monitor the HPRemoteevent log

Page 9 - RGS Enterprise Service

HP Remote Graphics 4.2.0 User's Guide98To properly use monitorEvents(...), the following strings must be defined in its call:• LPCTSTR eventServe

Page 10

Using Remote Graphics Software99 &dwRead, // number of bytes read &dwNeeded); // bytes in next record if (CloseEventLog(h) == false) { .

Page 11

HP Remote Graphics 4.2.0 User's Guide100 // Get the start and count. Microsoft does not specify what // reasons these functions could fail, so we

Page 12 - Features

Using Remote Graphics Software101 monitorEvents(EVENT_SERVER, EVENT_SRC, seconds); ... cleanup agent here or send alerts ... ... may wish to return st

Page 13

3About Remote Graphics SoftwareWhat is Remote Graphics Software?Remote Graphics Software (RGS) is software that allows a user to access the desktop of

Page 14

HP Remote Graphics 4.2.0 User's Guide102also destroys memory of window placement on the desktop and requires intervention at restart.Selective En

Page 15 - Security Features

Using Remote Graphics Software103• Concerns - May require redundant networking channel. Requires administrator or operator availability to support.Ant

Page 16

HP Remote Graphics 4.2.0 User's Guide104primary user connection. If service restarts are programmed for your environment, this test may be unnece

Page 17 - System Requirements

Using Remote Graphics Software105

Page 18 - Receiver

HP Remote Graphics 4.2.0 User's Guide106Using TimeoutsVarious network conditions as well as end-user needs require the ability to specify network

Page 19

Using Remote Graphics Software107• a network cable can be pulled (done often during testing) from its port• other failures are possible, too.In some n

Page 20 - Enterprise Service

HP Remote Graphics 4.2.0 User's Guide108In the network section of the RGS Receiver Control Panel, the warning timeout controls user notification

Page 21 - Installing the Receiver

Using Remote Graphics Software109two seconds (two-thousand milliseconds). The default error timeout is thirty seconds (thirty-thousand milliseconds).I

Page 22

HP Remote Graphics 4.2.0 User's Guide11060 seconds) or greater are not necessarily practical as the connection usually becomes useless and only f

Page 23 - Uninstalling the RGS Receiver

Using Remote Graphics Software111values than normal steady-state timeouts. Authentication or authorization dialogs often require more display time tha

Page 24 - Installing the Sender

HP Remote Graphics 4.2.0 User's Guide4FeaturesHP Remote Graphics Software includes the following features:• Application transparency: No modifica

Page 25

HP Remote Graphics 4.2.0 User's Guide112have an associated timeout since it is not an incoming invocation from the Sender to the Receiver. This d

Page 26

Using Remote Graphics Software113Remote Graphics and Microsoft Remote Desktop InteractionPrior to release 4.0, RGS Sender for Windows could not coexis

Page 27

HP Remote Graphics 4.2.0 User's Guide114Optimizing Performance This section provides suggestions on how to optimize performance in RGS.Performanc

Page 28

Using Remote Graphics Software115possible reason for the problems is network performance. If the Sender runs on a Windows operating system, it can be

Page 29 - Uninstalling the RGS Sender

HP Remote Graphics 4.2.0 User's Guide116UtilitiesThe HP Remote Graphics Software comes with the following utilities to help the user set-up their

Page 30

Using Remote Graphics Software117Double click the application to launch the diagnostic tool. If the tool runs while connected to the sender through Wi

Page 32

119TroubleshootingTroubleshooting Usage and PerformanceThis section covers troubleshooting networking configuration, graphics, cpu, remote audio, and

Page 33

HP Remote Graphics 4.2.0 User's Guide120On Linux systems, there are two tools that can be used (mii-tool & ethtool) to configure networking.

Page 34

Troubleshooting121If you are still not satisfied with your network performance, look at the log files on your network switch (if the Receiver is plugg

Page 35

About Remote Graphics Software5• Image-based remote visualization technology: Proprietary HP image compression/decompression algorithms enable real-ti

Page 36

HP Remote Graphics 4.2.0 User's Guide122Enabling mute on some devices will prevent audio from arriving at the receiver. The Realtek audio device

Page 37

Troubleshooting1232. Verify the JACK and ALSA components are installed and configured properly on the receiver system. To see if the modules are pres

Page 38

HP Remote Graphics 4.2.0 User's Guide124With ALSA working, users can validate JACK by performing the following steps:1. Ensure that the ALSA devi

Page 39

Troubleshooting125verify that HP Remote Virtual USB is listed under Universal Serial Bus Controllers. The following panel shows the HP Remote Virtual

Page 40

HP Remote Graphics 4.2.0 User's Guide1263. Enable Remote USB:Verify that the receiver has enabled Remote USB. Make certain that the "Enable

Page 41

Troubleshooting1274. Supported USB Devices:Verify that the USB device is supported for remote connection. Not all USB devices are supported by the cur

Page 42

HP Remote Graphics 4.2.0 User's Guide128directory. At least two files appear in this directory for a single connected device:a. /proc/devices/usb

Page 43

Troubleshooting129Known Issues and Limitations This section describes a list of known issues and limitations of the HP Remote Graphics Software.Genera

Page 44

HP Remote Graphics 4.2.0 User's Guide130PC Speaker Sounds Not Working:The Sender will capture all audio information sent through the mixer. This

Page 45

Troubleshooting131Rgreceiver.Network.Timeout.Error property so the Receiver disconnected. If this condition persists, then it is likely that network d

Page 46

HP Remote Graphics 4.2.0 User's Guide6• Remote USB: The HP Blade Workstation with RGS Sender supports multiple USB devices connected from an HP W

Page 47

HP Remote Graphics 4.2.0 User's Guide132Increasing the Receiver error dialog timeout doesn’t appear to have an effect and the Receiver still disc

Page 48 - Enabling OpenGL Applications

Troubleshooting133?objectID=PSD_WO040917_CW01) for more details on how to resolve this issue.5. OpenGL Applications Not Starting:Previous versions of

Page 49 - Applications on HP-UX

HP Remote Graphics 4.2.0 User's Guide134command window. If the IP address associated with the Sender ports (listening port 42966) are private, th

Page 50

Troubleshooting135all desktops. Read the Setup Mode section to learn how to bring the Receiver control panel to the front.2. Geometry Feedback Window

Page 51 - Using the Receiver

HP Remote Graphics 4.2.0 User's Guide136Transparent Overlay Windows - Certain applications, primarily 3D applications, create windows in the over

Page 52

Troubleshooting137work for most systems… but if not, try manually playing with mixer settings via the alsamixer in a terminal window or via your favor

Page 53

HP Remote Graphics 4.2.0 User's Guide138Error Messages The following table lists the errors that are reported by the HP Remote Graphics Software

Page 54

Troubleshooting139ping IP addressIf no ping reply is received, the Sender is unreachable or is not running. If a ping reply is received, the Sender so

Page 55 - Controlling Receiver Settings

HP Remote Graphics 4.2.0 User's Guide140Directory not found or not accessible!The directory file is not available. Possible reasons include:1. Th

Page 56

Troubleshooting141to!Error: License Invalid for the sender you are trying to connect to!The license is invalid for the RGS Sender.Could not create an

Page 57

About Remote Graphics Software7Security FeaturesHP Remote Graphics Software has the following features to maintain security:• Authentication: When a R

Page 58

HP Remote Graphics 4.2.0 User's Guide142Setup Mode hotkey sequence is invalid. The sequence has been reset to the default.The Setup Mode hotkey s

Page 59

143License and SupportEnd-user License AgreementPLEASE READ CAREFULLY BEFORE USING THIS EQUIPMENT: This End-User license Agreement ("EULA")

Page 60

HP Remote Graphics 4.2.0 User's Guide144Freeware by you shall be governed entirely by the terms and conditions of such license. f. Recovery Solut

Page 61

License and Support145Software Product. HP agrees not to use this information in a form that personally identifies you except to the extent necessary

Page 62

HP Remote Graphics 4.2.0 User's Guide146© 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change wi

Page 63

License and Support147Contacting HP Technical SupportFor technical support, visit our web site here: http://welcome.hp.com/country/us/en/support.html.

Page 64

HP Remote Graphics 4.2.0 User's Guide8located in the system tray. On Unix systems, the GUI is an application on the desktop. Simply right-click o

Page 65

About Remote Graphics Software9System RequirementsSenderFeature Supported ComponentsSupported Platforms • Microsoft Windows 2000 or XP Professional 32

Page 66 - Setup Mode

HP Remote Graphics 4.2.0 User's Guide10Remote USB Remote USB is only supported on an HP Blade Workstation Client when connected to an HP Blade Wo

Page 67 - Directory Mode

About Remote Graphics Software11Workstations only.) • HP-UX 11.0 and 11i V1 HP PA-RISC 2.0 architecture (PA-8500 or later)Supported Graphics Any syste

Page 69 - Organizing Displays

HP Remote Graphics 4.2.0 User's Guide12Networking • Standard TCP/IP.• 10/100/1000BASE-T (Gigabit) Ethernet.• Full-duplex recommended.Keyboard Loc

Page 70 - Enterprise Service Mode

13Getting Started with Remote Graphics SoftwareInstalling the ReceiverInstallation of the HP Remote Graphics Software Receiver is required on all syst

Page 71

HP Remote Graphics 4.2.0 User's Guide14appropriate senders. This software (based upon ALSA sound libraries and JACK-Audio-Connection-Kit librarie

Page 72 - Using the Sender

Getting Started with Remote Graphics Software15Uninstalling the RGS ReceiverUninstalling the RGS Receiver for Windows:To uninstall the RGS Receiver fo

Page 73

HP Remote Graphics 4.2.0 User's Guide16Installing the SenderInstallation of the RGS Sender for Windows, Linux and HP-UX is easily done by followi

Page 74

Getting Started with Remote Graphics Software17First-time installs of the RGS Sender on Blade Workstations require installation via the iLO Remote Con

Page 75

HP Remote Graphics 4.2.0 User's Guide18EndSection8. The Sender will be installed to /opt/hpremote/rgsender and will be started automatically when

Page 76

Getting Started with Remote Graphics Software192. On the menu bar select "Go/Autostart".3. A new Konqueror window will open. Right click an

Page 77

HP Remote Graphics 4.2.0 User's Guide206. On the "Other" tab in this window select the "Skip tasklist" button.7. On the "

Page 78 - Collaboration Notification

Getting Started with Remote Graphics Software21HP Remote Graphics Software is not supported the HP-UX 10.20 or HP-UX 11i V2 operating system, and is o

Page 79 - Command Line Options

Copyrights and trademarks© Copyright 2003 - 2006 Hewlett-Packard Development Company, L.P. The HP Remote Graphics Sender for Windows uses Microsoft De

Page 80

HP Remote Graphics 4.2.0 User's Guide22Creating Unattended InstallersUnattended installers can be created for the RGS Receiver and Sender for Win

Page 81

Getting Started with Remote Graphics Software23Installing & Enabling Remote AudioRemote Graphics Software supports remote audio. Refer to the Syst

Page 82 - Properties

HP Remote Graphics 4.2.0 User's Guide24Press the Volume button in the Sound recording section in the middle of this window. This brings up the Re

Page 83 - RGS Receiver Properties

Getting Started with Remote Graphics Software25This brings up another window showing all available controls. The control associated with the mixer is

Page 84

HP Remote Graphics 4.2.0 User's Guide26After you have selected the mixer, the Sender should record audio information and send it to the Receiver.

Page 85

Getting Started with Remote Graphics Software27The next volume control to adjust is the mixer line of the Recording Control. The name of this line var

Page 86

HP Remote Graphics 4.2.0 User's Guide28Select the Critical Battery Alarm program event and press the play button (the triangle located next to th

Page 87

Getting Started with Remote Graphics Software29Properly configured kernel headers for the running kernel must be available from the directory /lib/mod

Page 88

HP Remote Graphics 4.2.0 User's Guide30The install process requires a locally writable directory in which to build. Locate the support bundle in

Page 89 - RGS Sender Properties

Getting Started with Remote Graphics Software31The sample installation script, rgs_audio_support, supports limited customization capabilities for newe

Page 90

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated

Page 91 - How to Collaborate

HP Remote Graphics 4.2.0 User's Guide32Installing and Enabling Single Sign-onInstalling and Enabling Single Sign-on on WindowsInstalling RGS Sing

Page 92

Getting Started with Remote Graphics Software33HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GinaDll4. Set the value of the

Page 93 - Using Single Sign-on

HP Remote Graphics 4.2.0 User's Guide34To disable Single Sign-on without the use of the rgadmin tool, delete or rename the value of the GinaDLL r

Page 94

Getting Started with Remote Graphics Software35Installing and Enabling Easy LoginInstalling and Enabling Easy Login on WindowsEasy Login is only suppo

Page 95 - Using Easy Login

HP Remote Graphics 4.2.0 User's Guide364. Set the value of the GinaDll key to the text "hprgina.dll". Confirm the spelling before closi

Page 96

Getting Started with Remote Graphics Software37match the string originally discovered in the registry key GinaDLL. Confirm the spelling before closin

Page 97

HP Remote Graphics 4.2.0 User's Guide38GinaDLL key in regedit and then select the Modify entry in the Edit menu. A dialog box appears allowing th

Page 98

Getting Started with Remote Graphics Software39Installing the Enterprise Service SDKThe RGS Enterprise Service SDK can be easily installed by followin

Page 99

HP Remote Graphics 4.2.0 User's Guide40Enabling OpenGL ApplicationsHP Remote Graphics Software supports remote viewing of 3D applications. The Op

Page 100

Getting Started with Remote Graphics Software411. nVidia method: nVidia graphics drivers have extensions that enable remote viewing of OpenGL applicat

Page 101

AcknowledgmentsHP Remote Graphics Software was developed using several third party products including, but not limited to:OpenSSL: This product includ

Page 102

HP Remote Graphics 4.2.0 User's Guide42Enabling Direct3D Applications on WindowsHP Remote Graphics Software will automatically receive updates fr

Page 103

43Using Remote Graphics SoftwareUsing the ReceiverOverview of the Remote Graphics ReceiverReceiver TerminologyThe Receiver is composed of three main c

Page 104

HP Remote Graphics 4.2.0 User's Guide443. Enterprise Service Mode: Is similar to Directory Mode, but rather than looking up the systems assigned

Page 105

Using Remote Graphics Software45Opening and Closing ConnectionsTo connect to a Sender using the Receiver:1. Enter the hostname or IP address of the Se

Page 106

HP Remote Graphics 4.2.0 User's Guide46The RGS Receiver Control Panel contains a status bar at the bottom of the window.The status bar provides i

Page 107

Using Remote Graphics Software47Controlling Receiver SettingsReceiver settings are controlled as follows:• Via a tabbed set of options accessible by p

Page 108

HP Remote Graphics 4.2.0 User's Guide48the Sender. When selected, the Receiver can prompt and send an alternate user domain and password to the S

Page 109 - Agent Design Issues

Using Remote Graphics Software49The Audio follows focus checkbox modifies the handling of the audio streams when connected to multiple remote systems.

Page 110

HP Remote Graphics 4.2.0 User's Guide50• High specifies a sampling rate of 44 KHz which equivalent to CD quality audio.Higher quality settings (s

Page 111

Using Remote Graphics Software51When the Receiver uses Directory Mode or Enterprise Service Mode with multiple Senders specified, the Select sender dr

Page 113

HP Remote Graphics 4.2.0 User's Guide52The network timeouts control various timeouts that may occur within HP Remote Graphics.• Error: Specifies

Page 114 - Using Timeouts

Using Remote Graphics Software53Hotkeys Options:Ctrl-Alt-End Hotkey: On some platforms the local host operating-system intercepts the Ctrl-Alt-Delete

Page 115

HP Remote Graphics 4.2.0 User's Guide54Some applications require the first key press event to arrive separately from subsequent events to functio

Page 116

Using Remote Graphics Software55• Up: Specifies a key release.Logging Options:• Console logging: enables logging to the console (standard output). Thi

Page 117

HP Remote Graphics 4.2.0 User's Guide56Statistics Options:The statistics tab displays aggregate data for all connected sessions.• Total network u

Page 118

Using Remote Graphics Software57sequence defined in the Hotkeys tab) and then pressing the "H" key. The toolbar window appears at the top of

Page 119

HP Remote Graphics 4.2.0 User's Guide58Setup ModeThe RGS Receiver enters Setup Mode via a hotkey sequence or button in the Receiver Control Panel

Page 120

Using Remote Graphics Software59Directory ModeStarting the Receiver in Directory ModeWhen the Receiver starts in Directory Mode the Receiver looks up

Page 121 - Interaction

HP Remote Graphics 4.2.0 User's Guide60Configuring a directory file for Directory ModeWhen the Receiver runs in Directory Mode, it requires a pro

Page 122 - Optimizing Performance

Using Remote Graphics Software61Organizing DisplaysDirectory Mode is usually intended for a system with multiple displays attached. For example, if th

Page 123

viiTable Of ContentsWelcome to HP Remote Graphics Software...1About Remote Graphics Software...

Page 124 - Utilities

HP Remote Graphics 4.2.0 User's Guide62Enterprise Service ModeUsing the Enterprise ServiceThe Enterprise Service (ES) supports assignment of syst

Page 125

Using Remote Graphics Software63settings such as the location of each Remote Display Window on the local desktop, codec quality settings, audio settin

Page 126

HP Remote Graphics 4.2.0 User's Guide64Using the SenderControlling Sender Settings:Controlling Settings on Microsoft WindowsSender GUIThe Sender

Page 127 - Troubleshooting

Using Remote Graphics Software65Controlling Settings on Linux and HP-UXSender GUIBy default, the Sender GUI automatically starts on Linux and HP-UX wh

Page 128

HP Remote Graphics 4.2.0 User's Guide66The Remote Graphics Software Sender on UNIX automatically starts when the X server on the system starts. S

Page 129 - Troubleshooting Remote Audio

Using Remote Graphics Software67Setting the Windows Sender Process PriorityThis section describes how to adjust the process priority of the Windows Se

Page 130

HP Remote Graphics 4.2.0 User's Guide683. Add the desired process priority command-line option for starting the Remote Graphics Sender service. F

Page 131

Using Remote Graphics Software69Note the addition of the “-high” command line option to the end of the command-line.Setting the Sender process priorit

Page 132 - Troubleshooting Remote USB

HP Remote Graphics 4.2.0 User's Guide70Collaboration NotificationThe Remote Graphics Sender for Windows displays a notification dialog when non-p

Page 133

Using Remote Graphics Software71Command Line OptionsThis section describes the options that can be specified on the command line of the Receiver and S

Page 134

HP Remote Graphics 4.2.0 User's GuideviiiOptimizing Performance... 114U

Page 135

HP Remote Graphics 4.2.0 User's Guide72[-h | -help | -?][-installService | -startService | -uninstallService][-belownormal | -normal | -abovenorm

Page 136

Using Remote Graphics Software73turned on, where the logSetup file in the installation directory is set for output to a file named rg.log at INFO debu

Page 137 - Known Issues and Limitations

HP Remote Graphics 4.2.0 User's Guide74PropertiesRemote Graphics Software has a configuration mechanism that allows specifying many controls. Thi

Page 138

Using Remote Graphics Software75Setting Properties on the Command LineIn addition to setting properties in a configuration file, properties can be set

Page 139

HP Remote Graphics 4.2.0 User's Guide76verify the users credentials. The default value is "0" - prompting for credentials is off.Rgrece

Page 140

Using Remote Graphics Software77Rgreceiver.RecentWindowPositions=0 0 1280 0This property will set the coordinates of the first Remote Display Window t

Page 141

HP Remote Graphics 4.2.0 User's Guide78Browser Properties:Rgreceiver.Browser.IsMutable=boolIf set to "1", the name of the browser used

Page 142

Using Remote Graphics Software79Rgreceiver.ImageCodec.IsMutable=boolIf set to "1", the image quality can be changed by the user in the Recei

Page 143

HP Remote Graphics 4.2.0 User's Guide80log file. If WARN level is chosen, then all levels from WARN to FATAL will be output. The default value is

Page 144

Using Remote Graphics Software81Rgreceiver.Usb.IsEnabled=boolIf set to "1", remote USB will be enabled. If set to "0", all remote

Page 145

1Welcome to HP Remote Graphics SoftwareWelcome to HP Remote Graphics Software (RGS). This document provides a complete overview of the RGS product inc

Page 146 - Error Messages

HP Remote Graphics 4.2.0 User's Guide82Rgsender.IsDisconnectOnLogoutEnabled=boolIf set to "1", the RGS connection will be disconnected

Page 147

Using Remote Graphics Software83How to CollaborateThe HP Remote Graphics Software allows users to share a desktop with several users simultaneously. F

Page 148

HP Remote Graphics 4.2.0 User's Guide84The user currently controlling the mouse and keyboard is called the floor owner. Only one user (the floor

Page 149

Using Remote Graphics Software85Using Single Sign-onWhen RGS Single Sign-on is not installed, users are normally required to authenticate twice when c

Page 150

HP Remote Graphics 4.2.0 User's Guide86If the remote desktop displays either of these two states, then an RGS Single Sign-on connection will work

Page 151 - License and Support

Using Remote Graphics Software87Using Easy LoginEasy Login is only supported on HP Blade Workstations running Windows XP.If Easy Login is not installe

Page 152

HP Remote Graphics 4.2.0 User's Guide88These two WinLogon states requires the user to type in Ctrl-Alt-Del, the standard WinLogon SAS (Secure Att

Page 153

Using Remote Graphics Software89than logging off before disconnecting the RGS Receiver. A screen saver might also be used to force the desktop to be l

Page 154

HP Remote Graphics 4.2.0 User's Guide902. That night UserB connects into UserA's workstation using Remote Desktop Connection. He logs in usi

Page 155 - Contacting HP

Using Remote Graphics Software91Remote Application Termination on WindowsRemote Application Termination (RAT) is only supported on Windows.Network out

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