Hp Microsoft Operations Manager Software Manuel d'utilisateur Page 1

HP Management Packs 1.3 for Microsoft® Operations Manager 2005 User Guide Part Number 379017-004 May 2008 (Fourth Edition)

Overview 10 The following figure identifies the main elements of MOM 2005 and the components installed by the HP Management Packs 1.3 for MOM 2005.

Event rules for HP Integrity servers 100 Windows® event ID Base hardware event description 11483 System hardware has failed 11484 System hardware

Event rules for HP Integrity servers 101 Windows® event ID Base hardware event description 11775 Firmware has issued a warning on the fabric link

Event rules for HP Integrity servers 102 Windows® event ID Base hardware event description 12109 Firmware has issued a warning on the fabric link

Event rules for HP Integrity servers 103 Windows® event ID Cluster hardware event description 1170 Cluster network failed 1171 Cluster service de

Event rules for HP Integrity servers 104 Windows® event ID Server storage event description 1153 Storage system power supply degraded 1154 Storag

Event rules for HP Integrity servers 105 Windows® event ID Server storage event description 1206 Drive array accelerator battery degraded 1207 Dr

HP IMP for MOM 2000 data tables 106 HP IMP for MOM 2000 data tables Removing the HP IMP for MOM 2000 components These tables are provided to assist

HP IMP for MOM 2000 data tables 107 HP IMP for MOM 2000 computer attributes Remove the following computer attributes installed by the HP IMP for MOM

HP IMP for MOM 2000 data tables 108 HP IMP for MOM 2000 scripts Remove the following scripts installed by the HP IMP for MOM 2000: • Scripts\Compaq:

HP IMP for MOM 2000 data tables 109 • HP Insight Management\HP Remote Lights-Out\Discovery\Remote Insights Host • HP Insight Management\HP Systems I

Overview 11 This process does not take place for "agentless" servers under MOM 2005. Agentless servers do not have a local MOM agent instal

Technical support 110 Technical support Additional references The following additional information sources are available: • Web pages related to the

Technical support 111 Technical support contact information for the HP Management Packs 1.3 for MOM 2005 For technical support for MOM 2005, contac

Acronyms and abbreviations 112 Acronyms and abbreviations ATA Advanced Technology Attachment BIOS Basic Input/Output System CPU central processing

Acronyms and abbreviations 113 MOM Microsoft® Operations Manager MP Management Pack NIC network interface controller PCI peripheral component int

Index 114 A Administrator Console 13, 14, 18, 22, 33 alert resend period, adjusting 53, 57 alerts 5, 6, 41, 42, 62 Alerts view 41 alerts, HP

Index 115 I ignoring alerts 62 Insight Management Agents 5, 6, 7, 8, 11, 14 Insight Management Agents requirements 7, 8, 13 Insight Management

Index 116 supported hardware 8 supported operating systems 6, 9 supported servers 8 system requirements, overview of 7 T Task Status view 5

Overview 12 See "Using the software (on page 33)" for information on the components provided with the HP Management Packs 1.3 for MOM 2005.

Installation 13 Installation Installation overview NOTE: Review the information in "System requirements (on page 7)" before beginning t

Installation 14 if you make the wrong selection. See "Importing the management pack ("Importing the Management Packs" on page 22)"

Installation 15 4. Select I Agree to accept the license agreement, and click Next.

Installation 16 5. Select the installation directory. To change the default location, enter a new file location or click Browse to select a new file

Installation 17 7. Click Close when the installation is complete.

Installation 18 To continue the configuration of the HP Management Packs 1.3 for MOM 2005, Proceed to "Importing the Management Pack ("Impo

Installation 19 4. Select I Agree to accept the license agreement, and click Next.

© Copyright 2004, 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Installation 20 5. Select the installation directory. To change the default location, enter a new file location or click Browse to select a new file

Installation 21 7. Click Close when the installation is complete. To continue configuring the HP Management Packs 1.3 for MOM 2005, proceed to &q

Installation 22 Importing the Management Packs 1. Open the MOM Administrator Console. 2. Click Console Root>Microsoft Operations Manager>Manage

Installation 23 4. Click Next.

Installation 24 5. Select Import Management Packs and/or reports, and then click Next. 6. If the management pack does not download to the default di

Installation 25 7. Select Import Management Packs only, and then click Next. If you select Import Management Packs and reports, you are prompted to

Installation 26 o Backup existing Management Pack—This checkbox is selected by default. Existing management packs are backed up so they can be restor

Installation 27 9. Review your selections, and click Finish to import the management packs. 10. Click Close. NOTE: If you experience problems im

Installation 28 A successful installation adds the following HP elements to the existing MOM 2005 environment: • Computer groups (on page 33) • Ru

Installation 29 NOTE: After the post-installation procedures have been correctly applied to the target servers, the HP computer groups and public v

Contents 3 Contents Overview...

Installation 30 Uninstalling the HP IMP for MOM 2000 If the HP IMP for MOM 2000 has been installed in a MOM 2005 environment, it must be removed bef

Installation 31 7. Select Delete the rule group and all child rule groups. 8. If the following error message appears, proceed with step 9 to disable

Installation 32 9. Right-click the remaining HP IMP Rule Groups, select Properties, and deselect the Enabled checkbox to disable the rule groups. No

Using the software 33 Using the software Using the HP Management Packs 1.3 for MOM 2005 The following sections describe how to use the features prov

Using the software 34 • HP Systems Insight Manager Hosts—Contains computers with HP Systems Insight Manager installed The following is a list of com

Using the software 35 30 minutes by default. Automatic discovery is supplemented by a separate task that can be used to perform manual system discov

Using the software 36 For a complete list of events installed with the HP Integrity Management Pack 1.2 for MOM 2005, see "Event rules for HP I

Using the software 37 information can be seen in the State view associated with the HP ProLiant Servers folder. This timed event rule also generates

Using the software 38 3. Edit the Company Knowledge Base field to include any environment- or customer-specific information. Customizing event rul

Using the software 39 Public views The MOM 2005 Operator Console provides a collection of folders and windows for viewing information stored in the

Contents 4 HP System Management Homepage task...65 HP System

Using the software 40 • HP ProLiant Servers\ML Servers\State The following public views are added after successful installation of the HP Integrity

Using the software 41 • HP Integrity Servers\State • HP Integrity Servers\Task Status NOTE: In the Public view, the State view under the Public

Using the software 42 The predefined event processing rules included with the HP Management Packs 1.3 for MOM 2005 are designed to automatically ide

Using the software 43 See "Tasks for HP servers (on page 65)" section for more information on launching the HP Systems Management Homepage

Using the software 44 To display details for a server, select the appropriate server in the Computers pane. These details include attributes, rule g

Using the software 45 The HP Integrity Management Pack 1.2 for MOM 2005 provides the following attribute information: • HP Integrity Insight Mana

Using the software 46 To view rule groups, click the Rule Groups tab from the Computer Details pane. Computer Groups view The Computer Groups vie

Using the software 47 Computer Roles view The Computer Roles view displays additional information about the hardware configuration, HP agents, and o

Using the software 48 To view server role information, click the Computer Roles tab from the Computer Details pane. HP Systems Insight Manager ho

Using the software 49 In addition to listing the available HP SIM hosts, the HP Management Packs 1.3 for MOM 2005 include a task that enables HP SIM

Overview 5 Overview About this guide This guide is designed for system administrators who use the HP Management Packs 1.3 for Microsoft® Operations M

Using the software 50 Server Group Diagram view The Server Group Diagram view provides a graphical display of groups and associated computers. HP Pr

Using the software 51 Service Level Exceptions view The Service Level Exceptions view displays all service level exceptions associated with the sele

Using the software 52 To view detailed state information of HP hardware subsystems for an individual computer, select the computer in the HP Hardwar

Using the software 53 For more information on the tasks provided with the HP Management Packs 1.3 for MOM 2005, see "Tasks for HP servers (on p

Using the software 54 • Enclosure—Aggregated status for shared blade enclosure subsystems • Fans—Aggregated fan components • NIC—Network interface c

Using the software 55 For more information on the status of an HP ProLiant or Integrity server, see the HP System Management Homepage or HP SIM usin

Using the software 56 5. Select one of the predefined intervals from the Provider name dropdown list, or select New to create a custom interval. The

Using the software 57 7. Right-click the folder Console Root>Microsoft Operations Manager>Management Packs, and select Commit Configuration Ch

Using the software 58 2. Click Console Root>Microsoft Operations Manager>Management Packs>Rule Groups>HP ProLiant Servers or HP Integrit

Using the software 59 5. Select HP ProLiant Servers Service Discovery or HP Integrity Servers Service Discovery, and click Edit.

Overview 6 For advanced hardware lifecycle management and remote administration of HP ProLiant and Integrity servers, the HP Management Packs 1.3 for

Using the software 60 6. Select StateAlertPeriodMinutes in the Script parameters field, and click Edit Parameter.

Using the software 61 7. Enter the amount of time in minutes to wait before resending an alert in the Value field. The default entry is 240 (four ho

Using the software 62 Ignoring hardware alerts With the release of the HP Management Packs 1.3 for MOM 2005, you can ignore specific HP hardware ale

Using the software 63 6. In the Script parameters field, select the HP hardware alert to ignore, and click Edit Parameter. 7. Enter one of the foll

Using the software 64 o Ignore—Ignore warning and critical-level alerts. 8. Click close on each open window. 9. Right-click the folder Console Root

Using the software 65 Tasks for HP servers The HP Management Packs 1.3 for MOM 2005 include predefined tasks that are used to access in-depth server

Using the software 66 To launch the HP System Management Homepage task: 1. Open the MOM Operator Console. 2. Select Public View. 3. Select a compute

Using the software 67 4. Click the Tasks button on the menu bar to display the Tasks pane. 5. Expand the HP ProLiant Servers folder or the HP Integr

Using the software 68 7. Click Next. 8. Click Next when prompted to edit the command line task parameters. The default command line entry does not

Using the software 69 9. Verify that the computer listed in the Targets pane is the correct server, and click Next. 10. Click Finish. 11. Select T

Overview 7 • New event rules for HP Integrity Support Pack versions up to 4.6 • Streamlined Base Hardware event rules in the HP Integrity Management

Using the software 70 14. Select the hyperlink to open a browser interface to the HP Lights-Out Management Processor on the associated ProLiant serv

Using the software 71 7. Click Next. 8. Click Next when prompted to edit the command line task parameters. The default command line entry does not

Using the software 72 9. Verify that the computer listed in the Targets pane is the correct server, and click Next. 10. Click Finish. 11. Select T

Using the software 73 14. Click the link to open a browser interface to the HP Management Processor on the associated Integrity server. HP ProLian

Using the software 74 Discovery tasks The HP ProLiant Management Pack 1.3 for MOM 2005 includes a task to manually discover and classify HP ProLiant

Using the software 75 8. Verify that the computer listed in the Targets pane is the correct server, and click Next. 9. Click Finish.

Event rules for HP ProLiant servers 76 Event rules for HP ProLiant servers ProLiant base hardware events Windows® event ID Base hardware event des

Event rules for HP ProLiant servers 77 Windows® event ID Base hardware event description 1174 Rack enclosure power subsystem degraded 1175 Rack

Event rules for HP ProLiant servers 78 ProLiant cluster hardware events Windows® event ID Cluster hardware event description 1167 Cluster reso

Event rules for HP ProLiant servers 79 Windows® event ID Server storage event description 1121 IDE drive degraded 1145 External array logical dri

Overview 8 • SNMP for servers—Required locally on each managed HP server to enable correct operations of the HP Insight Management Agents and to popu

Event rules for HP ProLiant servers 80 Windows® event ID Server storage event description 1194 External tape drive degraded 1195 External tape dr

Event rules for HP Integrity servers 81 Event rules for HP Integrity servers Integrity base hardware events Windows® event ID Base hardware event

Event rules for HP Integrity servers 82 Windows® event ID Base hardware event description 737 Critical ASR state change has occurred 738 Critical

Event rules for HP Integrity servers 83 Windows® event ID Base hardware event description 5078 PAL has a critical failure 5079 PAL has failed 508

Event rules for HP Integrity servers 84 Windows® event ID Base hardware event description 5145 IO subsystem has failed 5146 IO subsystem has fail

Event rules for HP Integrity servers 85 Windows® event ID Base hardware event description 5270 SAL has failed 5279 PAL has a critical failure 528

Event rules for HP Integrity servers 86 Windows® event ID Base hardware event description 5474 System firmware has issued a warning 5478 System f

Event rules for HP Integrity servers 87 Windows® event ID Base hardware event description 5572 System configuration has resulted in an error 5573

Event rules for HP Integrity servers 88 Windows® event ID Base hardware event description 5718 EFI firmware has issued an error 5719 EFI firmware

Event rules for HP Integrity servers 89 Windows® event ID Base hardware event description 5772 EFI firmware has issued an error 5774 System firmw

Overview 9 o HP Integrity rx8640 series o HP Integrity Virtual Machines Supported operating systems The HP Management Packs 1.3 for MOM 2005 support

Event rules for HP Integrity servers 90 Windows® event ID Base hardware event description 7652 Firmware has issued a warning on the fabric link 76

Event rules for HP Integrity servers 91 Windows® event ID Base hardware event description 7803 Voltage sensor has a critical failure 7806 Cooling

Event rules for HP Integrity servers 92 Windows® event ID Base hardware event description 7939 System firmware has issued a warning 7940 Processo

Event rules for HP Integrity servers 93 Windows® event ID Base hardware event description 8218 System firmware has issued a warning 8219 System f

Event rules for HP Integrity servers 94 Windows® event ID Base hardware event description 8821 Memory configuration has resulted in a warning 8828

Event rules for HP Integrity servers 95 Windows® event ID Base hardware event description 9418 Power supply has been removed 9419 Power supply ha

Event rules for HP Integrity servers 96 Windows® event ID Base hardware event description 10061 Chassis intrusion occurred 10062 System hardware

Event rules for HP Integrity servers 97 Windows® event ID Base hardware event description 10402 Firmware has issued a warning on the fabric link 1

Event rules for HP Integrity servers 98 Windows® event ID Base hardware event description 10530 Firmware has issued a warning on the fabric link 1

Event rules for HP Integrity servers 99 Windows® event ID Base hardware event description 10824 Processor has failed 10825 Processor has failed 1