Hp Tape Library Interface Manager Software Manuel d'utilisateur Page 1

user’s guidehp surestore interface managerPart Number: C9578-90000Edition 1December 2001© 2001 Hewlett-Packard Company

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100 Troubleshooting Chapter 5Table 12 LVDS Controller Card LEDs1) Controller LEDColor DescriptionFlashing Green Controller needs firmware.Yellow In

Chapter 5 Troubleshooting 101Chapter 5 Table 13 High Performance Fibre Channel Interface LEDs1) Activity LED Color DescriptionFlashing GreenIndicate

102 Troubleshooting Chapter 5Table 14 Redundant Power Supply LEDs1) DC Output LEDColor DescriptionGreen DC output is within the specified limit.Off

Chapter 5 Troubleshooting 103Chapter 5 Basic VerificationLED Indicators The power supply unit LEDs turn green when power is applied to the IM. Lack o

104 Troubleshooting Chapter 5connecting to a LVDS card, but the bus data transfer performance will be poor. Do not connect a SE SCSI drive into a HVDS

Chapter 5 Troubleshooting 105Chapter 5 Verify Device Recognition in HP-UX1. Execute an ioscan command2. The ioscan should list each tape drive and

106 Troubleshooting Chapter 5Verify ConfigurationA number of configuration changes may result in an invalid configuration. If you are in doubt about t

Chapter 5 Troubleshooting 107Chapter 5 Problem - SolutionThis section describes potential problems and solutions. If you are unable to diagnose and so

108 Troubleshooting Chapter 5Problem: Cannot Turn on the Interface ManagerIf the IM will not power on, use the following procedure to diagnose the pro

Chapter 5 Troubleshooting 109Chapter 5 Terminate the SCSI bus on both ends, and only at the ends of the bus. By default, the IM provides internal term

Introduction 11IntroductionChapter OverviewThis chapter contains information on the following: How the Interface Manager (IM) Works on page 12 Proce

110 Troubleshooting Chapter 5— Confirm that the library is visible in the SCSI adapters folder of the control panel.— Confirm that there are no error

Chapter 5 Troubleshooting 111Chapter 5 IM provides internal termination at the end of each SCSI bus. Check each terminator and connector for bent pins

112 Troubleshooting Chapter 5— Verify IM configurations: Configuration changes may result in an invalid configuration. Try the default IM configuratio

Chapter 5 Troubleshooting 113Chapter 5 Figure 30 Main Diagnostics Tree

114 Troubleshooting Chapter 5

Serial and Ethernet Assignment 115DB-9 Serial and RJ-45 Ethernet Pin AssignmentSerial and Ethernet AssignmentThe pin assignments given for the DB-9 se

116 Serial and Ethernet Assignment Appendix AManager Ethernet connection supports the IEEE specifications for 10 Base-T and 100 Base-TX Ethernet stand

Download Commands 117Fibre Channel Interface and CommandsDownload CommandsUpgrade FirmwareThe upgrade firmware (WRITE_BUFFER)) command is used to tran

118 Download Commands Appendix B Byte 2 set to 0xFA. Bytes 6-8 set to the length of the outbound data length (maximum transfer length is 64K (0x1000

Appendix B Download Commands 119Appendix BMulti-frame sequences are allowed. Transfer length for each write must be less than or equal to 64KB (65536

12 Introduction Chapter 1How the Interface Manager (IM) WorksThe IM provides connectivity between a Fibre Channel (FC) switched fabric (FC-SW) or Fibr

120 Download Commands Appendix BNote The LUN list length is the number of LUNs times 8.Table 6 Report LUNs Parameter ListBit 7 6 5 4 3 2 1 00(MSB)1LUN

Appendix B Download Commands 121Appendix BPRLI DataThe Interface Manager supports the discovery mechanism as described in the standard “Private Loop S

122 Download Commands Appendix B

SCSI Inquiry Data 123SCSI Interface and CommandsSCSI Inquiry DataThe Interface Manager returns the inquiry data as defined in Table 8 when it is addre

124 SCSI Inquiry Data Appendix CThe Interface Manager will only reply to a SCSI inquiry when using an 8-byte LUN field of 0x00’s. Once the IM has been

Registering Your Product 125Customer SupportRegistering Your ProductRegistering your product ensures fast and easy access to Hewlett-Packard Customer

126 Hewlett-Packard Customer Support Appendix DHewlett-Packard Customer SupportIf your Interface Manager fails during the warranty period and the sugg

Glossary 127Aadapter A printed circuit assembly that translates data between the FC host processor's internal bus and a different bus, such as SC

128 GlossaryBbaud A unit of signaling speed, expressed as the maximum number of times per second the signal can change the state of the transmission l

Glossary 129FC-AL An acronym for Fibre Channel Arbitrated Loop topology.FC adapter A printed circuit assembly that translates data between the FC host

Chapter 1 Introduction 13Chapter 1Figure 1 shows the front view of the Interface Manager. Figure 1 Front View of the Interface ManagerTable 1 Feat

130 Glossarydepends on the hardware implementation and is independent of the ULP or the application software. FTP File Transfer ProtocolGGigabit One b

Glossary 131Local Area Network(LAN)A communications system with dimensions that are typically less than 5 kilometers. Transmissions within a local are

132 GlossaryN_Port Identifier A FC term indicating a unique address identifier by which an N_Port is uniquely known. It consists of a Domain (most sig

Glossary 133processor Contains the arithmetic and logic, control, and internal memory units that control the Interface Manager.protocol A data transmi

134 GlossaryThe narrow SCSI adapter is factory set to address 7. A narrow SCSI adapter supports up to eight devices, including itself. SCSI address 7

Glossary 135switched fabric A FC term describing a switched topology, which is one of the three existing FC topologies. Fabric elements interconnect v

136 GlossaryWwide SCSI A 68 pin connector that can be single-ended or differential in implementation.World Wide Name(WWN)A Name_Identifier which is wo

Index 137Aaddress mapping 31ANSI 127arbitrated loop topology 127asynchronous 127Bbackup software, support 125buffered tape writes 30Ccomponents

138 IndexPport 132PPP 132problem-solution 107cannot confirm connection via FC switch 110cannont turn on IM 108cannot confirm library connection

14 Introduction Chapter 1Processing SCSI InformationThe following section describes how the Interface Manager (IM) processes SCSI information when att

Chapter 1 Introduction 15Chapter 1Interface Manager (IM) FeaturesFibre Channel Features Fibre Channel target mode Single 1.0625 Gbps FC port Fibre

16 Introduction Chapter 1Management Features Out-of-band Ethernet TCP/IP management access In-Band management

Chapter 1 Introduction 17Chapter 1Interface Manager (IM) ComponentsThis section includes a list of all parts supplied with the IM, and environmental c

18 Introduction Chapter 1Table 2 Supplied ComponentsNo. Item Qty Description1 HP Surestore Interface Manager 1 Base Product: Chassis, Interface Mana

Chapter 1 Introduction 19Chapter 1SpecificationsPhysical Specifications of the Interface Manager (IM)The IM is installed inside the accessory bin of t

2 Typographical conventions and terms hp surestore interface managerTypographical conventions and termsBold: Menu choices and screens on the library.

20 Introduction Chapter 1Supported ProductsTable 5 shows the products that Hewlett-Packard supports for connection with the Interface Manager:Table 5

Chapter 1 Introduction 21Chapter 1Note DLT 7000 tape drives are only supported in the 20/700 tape library.HP Fibre Channel Host Bus Adapters HP-UX 11.

22 Introduction Chapter 1Note The A3636A, A3591B and the A3404A FC HBA are only supported in point-to-point (PPP) configurations (not through a switch

Chapter Overview 23Interface Manager OverviewChapter OverviewThis chapter contains information on the following: Overview of the Interface Manager (I

24 Overview of the Interface Manager (IM) Configuration Chapter 2Overview of the Interface Manager (IM) ConfigurationThe IM can be configured through

Chapter 2 Choosing the Right Configuration 25Chapter 2Choosing the Right ConfigurationThe factory default settings of the Interface Manager (IM) permi

26 Choosing the Right Configuration Chapter 2Figure 3 Example of a Standard Configuration in a 20/700 Tape Library

Chapter 2 Choosing the Right Configuration 27Chapter 2Figure 4 Expanded Configuration

28 Choosing the Right Configuration Chapter 2A standard configuration may involve several Fibre Channel (FC) hosts connected to multiple FC cards. The

Chapter 2 Choosing the Right Configuration 29Chapter 2Fibre Channel Arbitrated Loop AddressingOn a FC arbitrated loop, each device appears as an Arbit

hp surestore interface manager Notice 3NoticeThis document contains information that is protected by copyright. All rights are reserved. No part of th

30 Choosing the Right Configuration Chapter 2Host Device ConfigurationThe host system using a FC host bus adapter (HBA) will typically map FC devices

Chapter 2 Choosing the Right Configuration 31Chapter 2Commands other than Write are not issued until status is received for any pending Write. Also, s

32 Choosing the Right Configuration Chapter 2Auto-Indexed MappingThis is the default method of operation. Discovery of SCSI devices is performed at ev

Chapter 2 Choosing the Right Configuration 33Chapter 2Configuration MethodsThe IM can be configured over the serial port via a terminal, terminal emul

34 Choosing the Right Configuration Chapter 2Web Based AdministratorThe IM allows any standard Internet Web browser to view and change the IM configur

Management Operations 35Management OperationsChapter OverviewThis chapter contains information on the following: Management Interfaces on page 36 Co

36 Management Operations Chapter 3Management InterfacesThe IM can be managed through several user interfaces: Over the serial port via a terminal or

Chapter 3 Management Operations 37Chapter 3Web Based AdministratorThe IM allows any standard Internet Web browser to view and change the IM configurat

38 Management Operations Chapter 3Configuration Using the Telnet InterfaceOverview Accessing Telnet on page 38 Changing the Administration Password

Chapter 3 Management Operations 39Chapter 33. Enter [Admin] for the default user name and select [Enter] for the default password. It is recommended t

4 Reference Standards hp surestore interface managerReference Standards Fibre Channel Physical and Signaling Interface (FC-PH), ANSI X3T9.3/Project

40 Management Operations Chapter 3Changing the Administration Password Using TelnetIf you intend to use the Web interface, then you must have a valid

Chapter 3 Management Operations 41Chapter 3Table 7 Time ZonesUTC -12 Eniwetok, KwajaleinUTC -11 Midway Island, SamoaUTC -10 HawaiiUTC -9 AlaskaUTC -

42 Management Operations Chapter 3Changing the Ethernet Configuration Using TelnetTo change the Ethernet configuration using Telnet:1. Log into the I

Chapter 3 Management Operations 43Chapter 3Note Take note of the settings in the table shown on the screen above the Fibre Channel Address Configurati

44 Management Operations Chapter 3Soft AddressingThere are some conditions that require the Fibre Channel interface cards to be set to Soft addressing

Chapter 3 Management Operations 45Chapter 34. If you selected hard addressing, you will be asked to supply an address to be used. It is expected that

46 Management Operations Chapter 3Figure 6 Interface Manager Bus and Slot LocationsNote Slot number1 should contain the RMC (disregard the card type

Chapter 3 Management Operations 47Chapter 3Placing a Fibre Channel Interface Card On-Line Using TelnetTo replace a Fibre Channel interface card with a

48 Management Operations Chapter 35. Select [5] from the Interface Card menu to inform the firmware that you have installed a new interface card. You

Chapter 3 Management Operations 49Chapter 3Installing a New Fibre Channel Interface Card Using TelnetTo insert a new interface card into an available

5Typographical conventions and terms 2In this manual 2Notice 3Warranty 3Reference Standards 4Chapter 1 Introduction 11Chapter Overview 11How the Inte

50 Management Operations Chapter 3Note The upper right LED will turn green on the interface card long before the interface card is ready to communicat

Chapter 3 Management Operations 51Chapter 3Changing a Fibre Channel Interface Card Configuration Using TelnetThe Telnet interface can be used to chang

52 Management Operations Chapter 3When these parameters are changed by the Telnet interface, the request to change them is immediately sent to the Fib

Chapter 3 Management Operations 53Chapter 3Configuration Using the Web Based AdministratorOverviewThe remote management card allows web-based manageme

54 Management Operations Chapter 3The Interface Manager (IM) allows any standard Web browser to view and change the IM’s current configuration and ope

Chapter 3 Management Operations 55Chapter 3Accessing the Web Based AdministratorTo access the web based administrator, do the following:1. Connect a

56 Management Operations Chapter 3Making Changes via the Web InterfaceNote An administrator’s password is required before any changes can be submitted

Chapter 3 Management Operations 57Chapter 3Note DO NOT bookmark Web interface pages with a Web browser. Because configuration information is transmitt

58 Management Operations Chapter 3Setting a Time That is Different From the Time ShownIf the clock needs to be set to a time that is different from th

Chapter 3 Management Operations 59Chapter 3Figure 10 Interface Manager Network SettingsUsing DHCPIf the DHCP system is to be used:1. Select [Obtain

6Chapter 2 Interface Manager Overview 23Chapter Overview 23Overview of the Interface Manager (IM) Configuration 24Choosing the Right Configuration 25F

60 Management Operations Chapter 3Not Using DHCPIf DHCP is not going to be used:1. Select [Specify network parameters manually] button. 2. You can no

Chapter 3 Management Operations 61Chapter 3Figure 11 Interface Manager Fibre Channel Address ModesOne of the advantages provided by using the HP Sur

62 Management Operations Chapter 3Hard Address SettingsIf you want to use the recommended Hard address settings:Caution Restarting an interface card d

Chapter 3 Management Operations 63Chapter 3Selecting Your Own SettingsIf you wish to select your own settings, then each interface card needs to be co

64 Management Operations Chapter 3Placing a Fibre Channel Interface Card Off-Line Using the Web AdministratorIt is not necessary to remove power from

Chapter 3 Management Operations 65Chapter 3Figure 12 Interface Manager Interface Card Replacement5. Select the [Put Off-Line] button.6. The Enter Ad

66 Management Operations Chapter 37. A Current Status window will pop-up showing you the card is being placed off-line. When the card is off-line, a

Chapter 3 Management Operations 67Chapter 3Placing a Fibre Channel Interface Card On-Line Using the Web AdministratorNote An administrator’s password

68 Management Operations Chapter 3Figure 15 Interface Manager Interface Card Replacement-Online6. Move the mouse over the image of the empty slot t

Chapter 3 Management Operations 69Chapter 3Figure 16 Interface Manager Card Replacement - OnlineNote It takes several minutes before the interface c

7Installing a New Fibre Channel Interface Card Using Telnet 49Changing a Fibre Channel Interface Card Configuration Using Telnet 51Choosing Which Card

70 Management Operations Chapter 3Installing a New Interface Card Using the Web AdministratorNote An administrator’s password is required before any c

Chapter 3 Management Operations 71Chapter 3— If the slot into which you installed the interface card is described as Off-Line, then you will need to p

72 Management Operations Chapter 3Download a New Revision of the FirmwareUsing the Web InterfaceNote The firmware file and diagnostic utilities are av

Chapter 3 Management Operations 73Chapter 3Figure 17 Interface Manager Firmware Download Note The library administrator password is required for thi

74 Management Operations Chapter 3FTP Interface (All Cards)- Customer Engineer (CE) OnlyThe Interface Manager (IM) can use FTP to update the firmware

Chapter 3 Management Operations 75Chapter 3FTP Interface (Single Card)The IM can use FTP to update the firmware on a single card.Upgrade Firmware Usin

76 Management Operations Chapter 3Note If the Controller card firmware is downloaded, the entire Interface Manager will reboot.Note You may want to co

SAN Environments 77SAN EnvironmentsChapter OverviewThis chapter contains information on the following: Installation and Configuration on page 78 Omn

78 SAN Environments Chapter 4Installation and ConfigurationThis section explains how to install and configure the HP Surestore Interface Manager withi

Chapter 4 SAN Environments 79Chapter 4Figure 18 Sample Standard SAN Configuration

8Chapter 4 SAN Environments 77Chapter Overview 77Installation and Configuration 78Omniback Configuration 81HP-UX Configuration 85Stopping the dm_stape

80 SAN Environments Chapter 4Figure 19 Sample Expanded SAN Configuration

Chapter 4 SAN Environments 81Chapter 4Omniback ConfigurationSAN configurations require Omniback II v3.5 or higher. In addition, you must make the foll

82 SAN Environments Chapter 42. From the Device & Media Management screen select:Configure the library and drives so all nodes on the SAN can shar

Chapter 4 SAN Environments 83Chapter 4Figure 22 Logical Device Editor - Drive5. Select the [Advanced Options...] button to bring up the Logical Devi

84 SAN Environments Chapter 4Figure 23 Logical Device - Advanced OptionsNote For optimized performance when configuring hosts with multiple HBAs, us

Chapter 4 SAN Environments 85Chapter 4HP-UX ConfigurationUse one of the Fibre Channel cards listed in Table 5 on page 20. You must also install the fa

86 SAN Environments Chapter 4Figure 24 Sample ioscan Output

Chapter 4 SAN Environments 87Chapter 41. Set the static kernel tunable parameter st_ats_enabled to OFF (0). This can be done from the Kernel Configur

88 SAN Environments Chapter 4There are two ways to disable the dm_stape monitor while keeping the Event Monitoring System enabled. — Stop the dm_stape

Chapter 4 SAN Environments 89Chapter 4d. Make a list of all the monitors and monitoring requests that have SCSI_tape listed. (You modify these in the

9Appendix A DB-9 Serial and RJ-45 Ethernet Pin Assignment 115Serial and Ethernet Assignment 115Appendix B Fibre Channel Interface and Commands 117Do

90 SAN Environments Chapter 4—Type [Y] to keep the changes.— Repeat these steps for all monitor requests that contain “SCSI_tape”.—Type [C] for the ch

Chapter 4 SAN Environments 91Chapter 4dm_stape.psmcfg.orig/var/stm/config/tools/monitor/dm_stape.psmcfg mv /var/stm/config/tools/monitor/dm_stape.sapc

92 SAN Environments Chapter 4Windows ConfigurationFor Windows platforms, you must use driver version of 2.06 or later with the D8602A/B FC HBA. You mu

Chapter 4 SAN Environments 93Chapter 42. Select [Services] in the left pane, then double click on [Removable Storage] in the right pane to stop the R

94 SAN Environments Chapter 4Solaris ConfigurationFor information regarding configuring Solaris hosts, please refer to available configuration notes f

Chapter 4 SAN Environments 95Chapter 4Switch ConfigurationHP/Brocade Switch and Interface Manager ConfigurationUse the default configuration for the F

96 SAN Environments Chapter 4Figure 28 Fibre Channel Switch ConfigurationFC-64 Director (McData) SwitchUse the default mode for the FC-64 switch in

Troubleshooting 97TroubleshootingChapter OverviewThis chapter contains information on the following: Troubleshooting on page 98 Operation Indicators

98 Troubleshooting Chapter 5TroubleshootingThis section is provided to help guide the user through some of the basic methods of identifying faults in

Chapter 5 Troubleshooting 99Chapter 5 Operation IndicatorsThe cards in the Interface Manager consist of the remote management card (RMC), controller c