HP 3PAR Guide de dépannage télécharger pdf (Page 20)

Troubleshooting checklist

Table 7 discoverDevices Troubleshooting Checklist

Troubleshooting TipsExample of Key Log MessageProblem DescriptionProblem Area

This error means that the

input XML file does not

[2010-05-26 14:29:32.966

'TPDSrm.arrayMgm.AddGlobalWarning'

Missing log file path

information in the

input XML.

Check log file

path.

contain log file path and3PAR_2014 warning (id=1052)] Warning.

the logs generated withUnable to access the specified log folder. The

this command will belog file will be available at the following

saved to the folder

indicated.

location: <C:\Program Files\VMware\VMware

vCenter Site Recovery

Manager\storage\sra\3PARInServ>.

This error means that the

default

[2010-05-26 18:00:07.531 'SetLogFolder'

3PAR_1001 info (id=6132)] Could not find any

Missing the resource

file.

Load default

resource dll.

TPDSrm.resources.dllresources appropriate for the specified culture

or the neutral culture. Make sure

file is missing from

"TPDSrm.MessageString.resources" was

installation. Reinstall the

package to repair the file.

correctly embedded or linked into assembly

"TPDSrm" at compile time, or that all the satellite

assemblies required are loadable and fully

signed.

This error indicates that

the user name or

password is invalid.

[2010-05-27 10:33:40.062

‘arrayMgm.CheckInServConnectivity'

3PAR_1007 error (id=4056)] Error. Unable to

Connection errorCheck HP 3PAR

Storage System

connectivity.

get system information. Additional information:

This error indicates that

the connected storage

[2010-05-27 16:59:32.796

'TPDSrm.discoverDevices.Run' 3PAR_1012 error

The requested array ID

does not match

Check HP 3PAR

Storage System

ID. array has a different(id=4616)] Error. Array id <347> does not

match the connected HP 3PAR Storage System.

connected storage

array. system id than the

requested input.

This error indicates that

required license is

[2010-05-27 11:36:25.156

'TPDSrm.arrayMgm.CheckInServLicense'

Missing required

license on system.

Check HP 3PAR

Storage System

license. missing. HP 3PAR SRA3PAR_1014 error (id=4180)] Error. Missing

requires the HP 3PARrequired <Virtual Copy> license on the

connected HP 3PAR Storage System. Storage System to have

both Remote Copy

Software and Virtual

Copy Software licenses.

This error indicates that

the requested array system

[2010-05-27 12:04:14.812

'TPDSrm.discoverArrays.Run' 3PAR_1055 error

Unsupported storage

array.

Check HP 3PAR

Storage System

version. has unsupported OS

version number.

(id=816)] Error. This version of SRA does not

support 3PAR Storage Server that has <2.2.4>

InFormOS.

This error indicates that

storage array returns

[2010-05-27 10:58:47.031

'TPDSrm.discoverArrays.Run' 3PAR_1029 error

Missing expected

output content from

storage. empty output for the(id=5432)] Error. Unable to verify InServ version

number. command issued. This

might be caused by

intermittent network

interrupt.

This error indicates that

the requested peer array

[2010-05-27 14:14:40.031

'TPDSrm.discoverDevices.Run' 3PAR_1013 error

Unable to validate the

requested peer array

Get Remote Copy

target system

information. is not a valid target system(id=1408)] Error. Peer array id <4145> is notid as one of the target

for HP 3PAR Remote Copya valid entry in the connected HP 3PAR Storage

System.

system for Remote

Copy. Software setup. Check

Remote Copy

configuration on the

storage array for more

information.

20 Workflows and Corresponding Log Messages

1 2 ... 15 16 17 18 19 20 21 22 23 24 25 ... 126 127

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HP 3PAR Guide de dépannage Page 20

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