HP A6828A Manuel d'utilisateur Page 1

HP A6828A PCI Ultra160 SCSI Host BusAdapterService and User GuideEdition 2Manufacturing Part Number: A6828-96002E0503United States© Copyright 2003, He

Tablesx

TroubleshootingDomain ValidationChapter 384NOTE A Domain Validation test that is terminated for one target does not affectthe tests being run on any o

TroubleshootingUsing Support Tools Manager (STM)Chapter 3 85Using Support Tools Manager (STM)STM is a software application that can be run from the co

TroubleshootingContacting Your Hewlett-Packard RepresentativeChapter 386Contacting Your Hewlett-PackardRepresentativeIf the equipment is covered by an

TroubleshootingContacting Your Hewlett-Packard RepresentativeChapter 3 87• If the directory /var/adm/crash exists, the HP-UX utility/sbin/savecore aut

TroubleshootingContacting Your Hewlett-Packard RepresentativeChapter 388

Appendix A 89A SCSI Sense CodesThis appendix shows the possible codes that appear in SCSI errormessages.

SCSI Sense CodesAppendix A90The following example shows a typical SCSI error message:[+6708 72410001 002a9858 0:7] scsi disk: CHECK CONDITION on disk

SCSI Sense CodesAppendix A 91Table A-1 below lists all possible SCSI status codes and their meanings.Table A-1 SCSI Status CodesSCSIStatusCodeMeaning0

SCSI Sense CodesAppendix A92Table A-2 below lists all possible SCSI sense keys and their meanings.Table A-2 SCSI Sense KeysSCSISenseKeyMeaning0 No sen

SCSI Sense CodesAppendix A 93Table A-3 below lists the Additional sense codes and Qualifier codes andtheir meanings. Remember that you must use the com

xiFiguresFigure 1-1. The A6828A PCI Ultra160 SCSI Host Bus Adapter . . . . . . . . . . . . . . . . . 4Figure 2-1. SCSI Cable for External Connections

SCSI Sense CodesAppendix A940x04 0x00 Logical unit not ready, cause notreportable0x01 Logical unit in process of becoming ready0x02 Logical unit not r

SCSI Sense CodesAppendix A 950x10 0x00 ID crc or ecc error0x11 0x00 Unrecovered read error0x01 Read retries exhausted0x02 Error too long to correct0x0

SCSI Sense CodesAppendix A960x14 0x00 Recorded entity not found0x01 Record not found0x02 Filemark or setmark not found0x03 End-of-data not found0x04 B

SCSI Sense CodesAppendix A 970x18 0x00 Recovered data with error correctionapplied0x01 Recovered data with error correction andretries applied0x02 Rec

SCSI Sense CodesAppendix A980x21 0x00 Logical block address out of range0x01 Invalid element address0x22 0x00 Illegal function0x24 0x00 Invalid field i

SCSI Sense CodesAppendix A 990x2f 0x00 Commands cleared by another initiator0x30 0x00 Incompatible medium installed0x01 Cannot read medium—unknown for

SCSI Sense CodesAppendix A1000x3b 0x00 Sequential positioning error0x01 Tape position error atbeginning-of-medium0x02 Tape position error at end-of-me

SCSI Sense CodesAppendix A 1010x3f 0x00 Target operation conditions havechanged0x01 Microcode has been changed0x02 Changed operating definition0x03 Inq

SCSI Sense CodesAppendix A1020x50 0x00 Write append error0x01 Write append position error0x02 Position error related to timing0x51 0x00 Erase failure0

SCSI Sense CodesAppendix A 1030x5B 0x00 Log exception0x01 Threshold condition met0x02 Log counter at maximum0x03 Log list codes exhausted0x5C 0x00 RPL

Figuresxii

SCSI Sense CodesAppendix A1040x69 0x00 Reserved0x6A 0x00 Reserved0x6B 0x00 Reserved0x6C 0x00 Reserved0x6D 0x00 Reserved0x6E 0x00 Reserved0x6F 0x00 Res

Appendix B 105B Technical SpecificationsThis chapter contains the following sections that contain the technicalspecifications for the A6828A adapter:• “

Technical SpecificationsAppendix B106• “Environmental” on page 108.

Technical SpecificationsPhysical AttributesAppendix B 107Physical AttributesThe physical attributes of the A6828A adapter are as follows:• Length: 8.95

Technical SpecificationsEnvironmentalAppendix B108EnvironmentalThe environmental specifications for the A6828A adapter are as follows:• Non-operating te

Appendix C 109C Regulatory InformationThis appendix contains all of the regulatory-related information for theA6828A adapter.

Regulatory InformationRegulatory StatementsAppendix C110Regulatory StatementsThis section contains all of the regulatory statements for the A6828Aadap

Regulatory InformationRegulatory StatementsAppendix C 111Spécification ATI Classe A (France)DECLARATION D’INSTALLATION ET DE MISE EN EXPLOITATIONd’un m

Regulatory InformationRegulatory StatementsAppendix C112Declaration of Conformity

Glossary 113GlossaryAaddress A specific location in memory,designated either numerically or by asymbolic name.asynchronous data transfer One of theways

xiiiAbout This DocumentThis document describes how to install, configure, and troubleshoot HPA6828A PCI Ultra160 SCSI host bus adapter (HBA) on HP-UX 1

GlossaryDMA bus masterGlossary114DMA bus master A feature that allows aperipheral to control the flow of data to andfrom system memory by blocks, as op

Glossarypin-1 orientationGlossary 115Low Voltage Differential (LVD) A robustdesign methodology that improves powerconsumption, data integrity, cable l

Glossaryport addressGlossary116port address Also port number. Theaddress through which commands are sentto a host bus adapter. This address isassigned

GlossaryWide Ultra2 SCSIGlossary 117small computer system interface(SCSI) A specification for ahigh-performance peripheral bus andcommand set. The orig

GlossaryWide Ultra2 SCSIGlossary118

119IndexAactual data transfer rate, 27adapterattached devices, determining device filesfor, in ioscan output, 56auto termination stateconfigurations, su

Index120determining adapter’s maximum datatransfer rate, 56determining adapter’s path, 55determining adapter’s SCSI ID, 56determining adapter’s type,

Index121using, 38LLUN 0, 52Mmaximum data transfer rate, 27determiningin BCH menus, 30in ioscan output, 56steps for setting in BCH menus, 28missing dev

Index122setting maximum data transfer rate inBCH menus, 28setting SCSI parameters to default values,49, 66STM, 85Support Tools Manager. See STMTtermin

xivPublishing HistoryThe details of the document versions published for various HP-UXreleases are mentioned in the following table:What’s in This Docu

xvNew and Changed Documentation in ThisEditionThis edition includes the following changes:• Information on the auto termination feature has been modifi

xviHP Welcomes Your CommentsHP welcomes any comments and suggestions you have on this manual.You can send your comments in the following ways:• Intern

Chapter 1 11 HP A6828A Adapter Overview

HP A6828A Adapter OverviewChapter 12This chapter contains the following sections that describe theHP A6828A PCI Ultra160 SCSI host bus adapter (HBA):•

HP A6828A Adapter OverviewAbout the A6828A AdapterChapter 1 3About the A6828A AdapterThe A6828A PCI Ultra160 SCSI host bus adapter (HBA) provides oneU

iiLegal NoticesThe information in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regard to thism

HP A6828A Adapter OverviewAbout the A6828A AdapterChapter 14Figure 1-1 below is a drawing (not to scale) of the A6828A adapter.Figure 1-1 The A6828A P

HP A6828A Adapter OverviewFeaturesChapter 1 5FeaturesThe A6828A adapter and its driver conform to the ANSI T10 SCSIParallel Interace-3 (SPI-3) standar

HP A6828A Adapter OverviewFeaturesChapter 16— PCI board dimensions: approximately 8.95 inches x 4.25 inches.— Universal 64-bit PCI card edge connector

Chapter 2 72 Installing the A6828A AdapterThis chapter contains the following sections that describe how to installthe A6828A adapter:• “Overview of I

Installing the A6828A AdapterChapter 28• “Performance Tuning” on page 11• “Preparing for Installation” on page 12• “Installing the A6828A Adapter” on

Installing the A6828A AdapterOverview of Installation StepsChapter 2 9Overview of Installation StepsHere is a high-level view of the steps for install

Installing the A6828A AdapterOverview of Installation StepsChapter 210Step 8. If you will be using a disk array in a multi-host environment, ensure th

Installing the A6828A AdapterPerformance TuningChapter 2 11Performance TuningTo get the best performance from the A6828A adapter, HP recommendsthe fol

Installing the A6828A AdapterPreparing for InstallationChapter 212Preparing for InstallationInstallation of the A6828A adapter requires disassembly of

Installing the A6828A AdapterInstalling the A6828A AdapterChapter 2 13Installing the A6828A AdapterThis section contains information on installing the

iiiOSF/Motif is a trademark of the Open Software Foundation, Inc. in theU.S. and other countries.

Installing the A6828A AdapterInstalling the A6828A AdapterChapter 214NOTE As stated earlier, although the A6828A HBA is supported on only 64-bitHP-UX

Installing the A6828A AdapterInstalling the A6828A AdapterChapter 2 15HP recommends that you use SAM instead of the rad command toperform OLAR procedu

Installing the A6828A AdapterInstalling the A6828A AdapterChapter 216During an adapter replacement operation, SAM performs a CriticalResource Analysis

Installing the A6828A AdapterInstalling the A6828A AdapterChapter 2 17Adapter CompatibilityThis section explains adapter compatibility considerations

Installing the A6828A AdapterInstalling the A6828A AdapterChapter 218The PCI specification allows a single physical adapter to contain morethan one cha

Installing the A6828A AdapterConnecting External SCSI PeripheralsChapter 2 19Connecting External SCSI PeripheralsThe A6828A adapter is capable of comm

Installing the A6828A AdapterConnecting External SCSI PeripheralsChapter 220Figure 2-1 below is a drawing (not to scale) of a typical SCSI shielded68-

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 21Specifying SCSI ParametersTo ensure proper operation of the A6828A adapter, the fol

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 222PDC version information, see the latest SCSI support matrix. Thesupport matrix is av

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 23hp serverrp24xxSCSI ID ✓✓Maximumdatatransfer rate✓✓Auto termstate✓Bus width ✓hp ser

iv

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 224Information on configuring each of the SCSI parameters is given in thelater sections.

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 25SCSI IDsYou must assign a separate SCSI ID (0 through 15 for a 16-bit SCSI bus)to t

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 226Make necessary changes, if any, to the SCSI IDs and record the SCSI IDsfor future re

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 27Maximum Data Transfer RateThe firmware suggested default for the A6828A adapter’s ma

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 228Setting Maximum Data Transfer Rate for A6828A Host BusAdapter Installed in PA-RISC B

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 29b. At the “Information Menu,” type io (to display I/O interfaceinformation). The ou

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 230PCI DEVICE INFORMATIONPath Bus Slot Vendor DeviceDescription (dec) # # Id Id--------

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 31If you want to retain the maximum data transfer rate, type main to goback to the “M

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 232Setting Maximum Data Transfer Rate for A6828A Host BusAdapter Installed in Itanium-

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 33Shell> drvcfgConfigurable ComponentsDrv[20] Ctrl [1A] Lang [eng]Drv[20] Ctrl [1B

vContentsAbout This Document1. HP A6828A Adapter OverviewAbout the A6828A Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 234Adapter PropertiesAdapter PCI PCI PCIBus Device Function53C875 60 01 01<Device Pr

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 35NOTE If you set a particular maximum data transfer rate to the SCSI controller(in t

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 236Step 9. At the EFI shell prompt, issue the following command to reboot thesystem:res

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 37Auto TerminationWhen you configure the A6828A adapter’s auto termination parameter,y

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 238Using the Jumper for Controlling Auto TerminationThe A6828A adapter has one set of p

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 39Bus WidthThe firmware suggested default for the A6828A adapter’s bus width isMAX (us

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 240Setting Bus Width for A6828A Host Bus Adapter Installed inPA-RISC Based SystemIf the

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 41Step 2. Determine the HBA’s path by doing the following:a. If you are already at th

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 242Path (dec) Initiator ID SCSI Rate Auto Term Bus Width----------------- ------------

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 43When you are satisfied that the bus width is set correctly, type main toget back to

ContentsviAdding Multi-Initiator Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Multi-Initiator Supp

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 244Setting Bus Width for A6828A Host Bus Adapter Installed inItanium-Based SystemIf th

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 45Shell> drvcfgConfigurable ComponentsDrv[20] Ctrl [1A] Lang [eng]Drv[20] Ctrl [1B

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 246Adapter PropertiesAdapter PCI PCI PCIBus Device Function53C875 60 01 01<Device Pr

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 47NOTE As stated earlier, HP recommends you to always use the A6828A’smaximum bus wid

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 248Are you sure you want to exit?<Cancel Exit>Save changes then exit this menuDis

Installing the A6828A AdapterSpecifying SCSI ParametersChapter 2 49Setting SCSI Parameters to Default ValuesYou can set the SCSI parameters, except Au

Installing the A6828A AdapterInstalling the SCSI DriverChapter 250Installing the SCSI DriverOn most of the supported HP-UX PA-RISC systems, the SCSI c

Installing the A6828A AdapterInstalling the SCSI DriverChapter 2 51If you need to install one or more patches, go to step 2.Step 2. Install any necess

Installing the A6828A AdapterConfiguring LUN 0Chapter 252Configuring LUN 0For a disk array that is in a multi-host environment, the SCSI standardrequire

Installing the A6828A AdapterAdding Multi-Initiator SupportChapter 2 53Adding Multi-Initiator SupportIn a multi-initiator configuration, multiple SCSI

viiContentsSpécification ATI Classe A (France) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111VCCI Statement (Japan) . .

Installing the A6828A AdapterAdding Multi-Initiator SupportChapter 254Multi-Initiator Support for Itanium-Based SystemIf you need multi-initiator sup

Installing the A6828A AdapterVerifying InstallationChapter 2 55Verifying InstallationAfter installing the adapter and the c8xx driver and attaching th

Installing the A6828A AdapterVerifying InstallationChapter 256• Ultra160—The HBA’s maximum data transfer rate. This can beUltra160, Ultra2, Ultra, Fas

Installing the A6828A AdapterVerifying InstallationChapter 2 57TIP When the system boots after installation, the insf command creates theproper device

Installing the A6828A AdapterUsing the Extended Firmware Interface Flash UtilityChapter 258Using the Extended Firmware Interface FlashUtilityIf you ar

Installing the A6828A AdapterUsing the Extended Firmware Interface Flash UtilityChapter 2 59The EFI utility should be executed from a diskette or CD-R

Installing the A6828A AdapterUsing the Extended Firmware Interface Flash UtilityChapter 2605 0x1000 0x021 0x01 0x16 0x01 0x00 Am29F010LSI Logic, Inc.

Installing the A6828A AdapterUsing the Extended Firmware Interface Flash UtilityChapter 2 61LSI Logic Corporation EFI 53C8xx/53C1010 FLASH Utility.EFI

Installing the A6828A AdapterUsing the Extended Firmware Interface Flash UtilityChapter 262Updating the adapter at: PCI seg 0x00, bus 0x3F, dev 0x01,

Chapter 3 633 TroubleshootingThe A6828A adapter is a single field-replaceable unit (FRU) and does notcontain any field-serviceable parts. Troubleshootin

Contentsviii

TroubleshootingChapter 364This chapter contains the following sections that describe how totroubleshoot the A6828A adapter:• “General Procedure” on pa

TroubleshootingGeneral ProcedureChapter 3 65General ProcedureIn general, perform the following steps to troubleshoot the A6828Aadapter:Step 1. Check t

TroubleshootingNVRAM SCSI Parameters Do Not MatchChapter 366NVRAM SCSI Parameters Do Not MatchOn hp servers rp7410, rp8400, and superdome only, you mi

TroubleshootingCreating Missing Device FilesChapter 3 67Creating Missing Device FilesWhen the system boots after installation, the insf command create

TroubleshootingIf the A6828A Adapter is Not ClaimedChapter 368If the A6828A Adapter is Not ClaimedIf the A6828A adapter is not claimed (it shows as “U

TroubleshootingIf the A6828A Adapter is Not ClaimedChapter 3 69Step 3. Load the c8xx driver into the kernel through SAM by performing thefollowing ste

TroubleshootingSetting and Confirming SCSI ParametersChapter 370Setting and Confirming SCSI ParametersYou can ensure compatibility between the SCSI cont

TroubleshootingSetting and Confirming SCSI ParametersChapter 3 71Setting and Confirming SCSI Parameters for HPA6828A Host Bus Adapters Installed in PA-R

TroubleshootingSetting and Confirming SCSI ParametersChapter 372The SCSI CommandThe SCSI command can be used to display and set SCSI bus parametersto e

TroubleshootingSetting and Confirming SCSI ParametersChapter 3 73Setting Transfer RatesTo set the SCSI transfer rate for an adapter using the SCSI comm

ixTablesTable 1. HP-UX 11i Releases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiiTable 2. Publishing Hi

TroubleshootingSetting and Confirming SCSI ParametersChapter 374Displaying SCSI IDsTo display the initiator SCSI IDs for an adapter using the SCSIcomma

TroubleshootingSetting and Confirming SCSI ParametersChapter 3 75Setting SCSI IDTo set the initiator SCSI ID for an adapter using the SCSI command, use

TroubleshootingSetting and Confirming SCSI ParametersChapter 376Setting and Confirming SCSI Parameters for HPA6828A Host Bus Adapter Installed inItanium

TroubleshootingSetting and Confirming SCSI ParametersChapter 3 77Step 3. Find the controller handle designation, <cntrl_handle>.At the EFI Shell

TroubleshootingSetting and Confirming SCSI ParametersChapter 378LSI Logic Host Bus AdaptersAdapter PCI PCI PCI IRQ NVM LSI LogicBus Device Function Con

TroubleshootingSetting and Confirming SCSI ParametersChapter 3 79Step 5. Press the [ESC] key to exit the Adapter Properties screen.If you did not modif

TroubleshootingDomain ValidationChapter 380Domain ValidationDomain Validation provides a way to automatically detect, and ifnecessary, compensate for

TroubleshootingDomain ValidationChapter 3 81• Path width errors (for example, a Narrow cable used with a WideSCSI device)• Damaged or marginal transce

TroubleshootingDomain ValidationChapter 382NOTE The number of entries in Table 3-1 above is subject to change. We areproviding it here to give you an

TroubleshootingDomain ValidationChapter 3 83(shown earlier in this section). If the problem was fixed properly andDomain Validation is at the correct l