Hp TC2120 Manuel d'utilisateur

hp server tc2120Operations and Maintenance Guide November 2002

4Chapter 1 Controls and IndicatorsApplying Power to the hp serverIf you choose to use sleep states in conjunction with the hp server tc2120, refer to

94Chapter 7 Replacing Parts4. Insert the processor into the socket and close the ZIF lever to fully seat the processor. You should hear the ZIF lever

95Chapter 7 Replacing Parts5. Connect the cooling fan power cable to the fan connector on the system board.6. Replace the left side cover.7. Replace t

96Chapter 7 Replacing PartsRemoving Accessory BoardsTo remove an accessory board, refer to the following procedure: 1. If the server is operating, pow

97Chapter 7 Replacing PartsYou may need to lift the slot cover latch out of its retainer before lifting it out of the chassis.7. Lift the accessory bo

98Chapter 7 Replacing Parts6. Ensure the accessory board is seated properly in the PCI slot.7. Replace the slot cover latch to ensure the accessory bo

99Chapter 7 Replacing PartsOnce the accessory board is installed, you may need to install or update software drivers. The drivers for the new board ar

100Chapter 7 Replacing Partsc. Slide the power supply out of the chassis while you support it with your hands.Replacing the Power Supply 1. Insert the

101Chapter 7 Replacing Parts3. Remove the cover.4. Lay the server on its side (components showing) for better access to the battery, especially when i

102Chapter 7 Replacing PartsChassis FanRemoving the Chassis FanThe chassis fan is mounted at the rear of the chassis. Follow these instructions to rem

103Chapter 7 Replacing Parts8. Lift the fan out and away from the chassis.Replacing the Chassis Fan1. Remove the replacement chassis fan from the ship

5Chapter 1 Controls and IndicatorsPowering-Up the Server1. Turn on power to the monitor connected to the hp server. Turning on the monitor first ensur

104Chapter 7 Replacing PartsSystem BoardRemoving the System Board1. If the server is operating, power down the server. Refer to Chapter 1‚ Controls an

105Chapter 7 Replacing PartsReplacing the System Board1. Remove the replacement system board and any cables from the anti-static shipping container.2.

106Exploded View – Covers and Bezels8 Parts IdentificationFigure 8-1. Covers and Bezels 12345678

107Chapter 8 Parts IdentificationExploded View – Mass Storage Devices Figure 8-2. Mass Storage Devices 91011121314151617201918

108Chapter 8 Parts IdentificationExploded View – Chassis Fan, Power Supply, and System BoardFigure 8-3. Chassis Fan, Power Supply, and System Board 2

109Chapter 8 Parts IdentificationExploded View – System Board ComponentsFigure 8-4. System Board Components 3231272928

110Chapter 8 Parts IdentificationReplaceable Parts ListThe items in this list and the corresponding item numbers in the respective Exploded Views appl

111Chapter 8 Parts Identification* This part is not on an exploded view**This Part Number is revised with each new release19c Hard Disk Drive 36 GB, 1

112Chapter 8 Parts IdentificationCables and Part NumbersKeyboardsPower CordsDescription Spare Part NumberCountry Kit (Documentation, Power Cords) 3117

113This appendix provides the operating conditions (environmental requirements), hardware specifications, physical requirements, power requirements, a

6Chapter 1 Controls and IndicatorsThe Server also may support another sleep state with a slower wake-up time, sometimes referred to as “hibernate” by

114Chapter 9 SpecificationsPower Supply SpecificationsHardware SpecificationsParameterCharacteristicsInput Type Manual voltage selectionInput - Maximu

115Chapter 9 SpecificationsSystem Board LayoutI/O One Serial port; one bi-directional parallel port with ECP/EPP high-speed support; PS/2 style mouse

1IndexAaccessory boardsremoving, 96replacing, 97ACPIAdvanced Configuration and Power Interface, 5anti-static service kit, 20anti-static wrist strap, 8

2Indexdisk driveshandling, 17unpacking, 17disk drives supportedHP Ultra 160 SCSI LVD, 18drive cage mounting, 22drive shelvescommon trays, 17drive tray

3IndexMini-DIN connectors, pinouts, 7modifyingsystem date and time, 48monitorvideo connection, 41monitor port, 3mouse, 41problems, 71moving jumper swi

4Indexserial port connectors, pinouts, 8serial ports, 3, 41shelf HDDreplacing, 86shelf mountedremoving backup tape drive, 84sleep states, 2Advanced Co

7Unless otherwise noted, the following features apply to all models. Some features are factory installed; others are optional. Mini-DIN (PS/2) Connect

8Chapter 2 External ConnectorsSerial Port ConnectorTable 2-2. Serial Port Connector (male) PinoutsFigure 2-2. Serial Port ConnectorPin Number Signal

9Chapter 2 External ConnectorsParallel Port ConnectorTable 2-3. Parallel Port Connector (female) Pinoutsa. All data bits are sent to a printer in an

10Chapter 2 External ConnectorsUSB ConnectorTable 2-4. Universal Serial Bus Connector PinoutsStandard LAN ConnectorTable 2-5. LAN Connector PinoutsF

11Chapter 2 External ConnectorsStandard Video ConnectorThe built-in video uses the standard 15-pin analog display pinout configuration. The pinouts fo

12Opening and Closing the hp serverThis section describes how to remove and replace the left side cover and the upper front bezel of the

13Chapter 3 Installing and Configuring2. Pull outward on the latch, grasp the edges of the cover and lift the cover upward to remove it. See Figure 3-

iiEnglishNoticeThe information contained in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regar

14Chapter 3 Installing and Configuring4. Lift the latch to engage the lock and completely close the side cover. The side cover should snap into place

15Chapter 3 Installing and Configuring5. Swing the upper bezel completely open and remove it from the front of the server.Replacing the Upper Bezel1.

16Chapter 3 Installing and ConfiguringThe release tabs should snap into place.Mass StorageThis section describes how to install the internal mass stor

17Chapter 3 Installing and ConfiguringPlease refer to the appropriate topics listed in this section according to your server configuration (IDE or SCS

18Chapter 3 Installing and ConfiguringThe bundled IDE CD-ROM and hard disk drive were put on separate IDE connectors to improve performance.• SCSI Dev

19Chapter 3 Installing and ConfiguringMass Storage DevicesThis section provides the configuration of the IDE and SCSI mass storage devices in the hp s

20Chapter 3 Installing and ConfiguringMass Storage DevicesTable 3-1 lists the number and types of mass storage devices that may be added to the hp ser

21Chapter 3 Installing and Configuring5. Remove the hard disk drive from its protective bag and check, or set the following items:a. Check for bent pi

22Chapter 3 Installing and Configuring7. Slide the drive into the lower cage opening with the data and power connectors facing out of the drive cage.

23Chapter 3 Installing and ConfiguringRefer to the documentation provided with the hard drive.6. Install the hard disk drive as described below:a. Pla

iii1 Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

24Chapter 3 Installing and ConfiguringInstalling an Optional CD-ROM or DVD DriveYou may install an optional IDE CD-ROM or DVD drive in the third drive

25Chapter 3 Installing and ConfiguringInstalling an Optional Backup Tape DriveThe optional HP SureStore DAT 24i backup tape drive is a single-ended de

26Chapter 3 Installing and Configuringa. Place it into the tray and use the screws provided to secure it to the tray. See Figure 3-11.The optional HP

27Chapter 3 Installing and ConfiguringMemory ModulesThe main memory for the hp server tc2120 is implemented using four memory slots on the system boar

28Chapter 3 Installing and ConfiguringMemory Installation GuidelinesThe hp server tc2120 uses PC2100 (266 MHz) buffered ECC DDR DIMMs, which are elect

29Chapter 3 Installing and Configuring6. Remove the new DIMM from its container, handling the module by its edges. Use only HP PC2100 (266 MHz) buffer

30Chapter 3 Installing and Configuring7. Spread the two retaining latches on the slot and align the notches on the DIMM with the keys on the slot. See

31Chapter 3 Installing and ConfiguringRemoving DIMMs You may need to remove a DIMM module to downsize your memory configuration or to replace a defect

32Chapter 3 Installing and Configuring3. Remove the left side cover.4. Lay the server on its side (components showing).5. Disconnect the heat sink coo

33Chapter 3 Installing and Configuring 3. Grasp the processor by its edges and lift it out of the processor socket. 4. Place the processor on a static

ivReplacing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Replaci

34Chapter 3 Installing and ConfiguringYou should hear the ZIF lever click when it closes properly.Replacing the Heat Sink and Cooling FanOnce the proc

35Chapter 3 Installing and Configuring3. Connect the heat sink cooling fan power cable to the fan connector on the system board.4. Replace the left si

36Chapter 3 Installing and ConfiguringTested PCI Boards For a list of tested PCI boards, check for compatibility in the Hardware Tested Products list

37Chapter 3 Installing and ConfiguringBy default the server searches for boot devices in the following order depending on the server model:Default Boo

38Chapter 3 Installing and Configuring 7. Remove the slot cover latch:a. Lift up on tab of slot cover latch.b. Raise the slot cover latch up from the

39Chapter 3 Installing and Configuring8. Move the top of the desired slot cover away from the chassis and then lift it up and out of the chassis. See

40Chapter 3 Installing and Configuring9. Align the card carefully, slide it into position, and press it firmly into the slot. See Figure 3-22.10. Repl

41Chapter 3 Installing and Configuring11. Once the accessory board is installed, you may need to install software drivers. The drivers for the new boa

42Chapter 3 Installing and ConfiguringMonitor, Keyboard, Mouse, and LAN1. Place the monitor, keyboard, and mouse near the hp server and connect these

43Chapter 3 Installing and ConfiguringUninterruptable Power Supply (UPS)If you do not use a UPS with the server, you may experience an arching effect

v6 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

44Chapter 3 Installing and Configuringhp 2120 Startup CD-ROMThe hp tc2120 Startup CD-ROM provides you with the latest NOS drivers, Diagnostics for Win

45Chapter 3 Installing and ConfiguringDocumentationThe hp server tc2120 comes with the following documentation provided on the Startup CD-ROM:• hp ser

46Chapter 3 Installing and Configuringo Secondary Master – Sets the IDE device to serve as the secondary master.o Secondary Slave – Sets the IDE devic

47Chapter 3 Installing and Configuringo Power Up Control – Sets options controlling how the server is powered on. “AC PWR Loss Restart” restarts the s

48Chapter 3 Installing and Configuring• The Esc key is the exit key. If you press the Esc key on one of the top-level screens, the Exit menu appears.

49Chapter 3 Installing and Configuring3. Select Supervisor Password or User Password. 4. Enter the password in the fields provided.5. If you want to r

50Chapter 3 Installing and Configuring<<<Press <Ctrl A> for SCSISelect Utility!>>>2. Press Ctrl + A to enter the utility. The

51Chapter 3 Installing and ConfiguringSystem Board Jumper/Dip Switch SettingsYou need to change dip switch settings to clear the CMOS or passwords, pe

52Chapter 3 Installing and Configuring Changing Jumper/Dip Switch Settings after Processor UpgradeWhen you upgrade from a 400 MHz processor to a 533

53Chapter 3 Installing and ConfiguringWake On LAN (WOL) SupportThe hp server tc2120 fully supports Wake On LAN (WOL). The WOL feature allows you to re

viReplacing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Replaci

54When the server boots, a series of tests are displayed on the screen. The number of tests displayed depends on the configuration of the server. The

55Chapter 4 DiagnosticsPOST Error Messages If you get a POST text error message in reverse video, details of the error are provided on the screen. Rec

56Chapter 4 DiagnosticsCMOS checksum error - Default loaded• If this message displays after you have intentionally cleared the CMOS, it is simply a wa

57Chapter 4 DiagnosticsClearing the CMOS and PasswordsYou may need to clear the BIOS configuration (CMOS) if the configuration has been corrupted, or

58Chapter 4 Diagnosticshp server Diagnostics for Windows UtilityThe purpose of hardware diagnostic software is to provide tools for checking hardware

59Chapter 4 DiagnosticsDiagnostics for Windows FeaturesDiagnostics for Windows is a set of diagnostic tests, including tests for system and processor

60This chapter describes the POST error and beep codes that may occur during the boot process or normal operation of the hp server tc2120. Power-On S

61Chapter 5 Error MessagesBeep CodesIf the POST routines cannot display messages when an error occurs before the video display is initialized, the hp

62If you are having problems installing your hp server tc2120, there are a number of tools available for troubleshooting, including the information pr

63Chapter 6 TroubleshootingPreventive Maintenance ProceduresRefer to the following table for preventive maintenance procedures used for the hp server

1This chapter describes the controls, ports, and indicators on the front and rear of the hp server tc2120.Front PanelThe front panel provides the cont

64Chapter 6 Troubleshooting4. If the server is plugged into a switched multiple-outlet box, ensure the switch on the outlet box is turned on.5. Plug a

65Chapter 6 Troubleshootingc. If the server still does not work, go to Step 3.3. If the server still does not work, turn off the monitor, the server,

66Chapter 6 Troubleshooting3. Locate and download the latest hp server tc2120 BIOS to this diskette from HP’s web site at: http://www.hp.com/ This dow

67Chapter 6 TroubleshootingResetting a Lost PasswordIf you have forgotten the User password, the Supervisor can reset it for you. However, if the Supe

68Chapter 6 TroubleshootingPower ProblemsSymptom: • A fan is not working. Action:1. Review the Troubleshooting Checklist before you continue.2. Verify

69Chapter 6 TroubleshootingIf you should find bent pins, slowly but carefully straighten each pin. If necessary, replace the cable.6. Turn on the serv

70Chapter 6 Troubleshooting1. Review the Troubleshooting Checklist before you continue.2. If the server frequently loses the time and date, replace th

71Chapter 6 TroubleshootingRefer to the peripheral’s manual.7. Check the cable for continuity, or try a known good cable.8. If the printer’s parallel

72Chapter 6 Troubleshooting9. Try using a USB keyboard.10. If the problem persists, replace the system board.11. Once a suspect part has been found, v

73Chapter 6 Troubleshooting7. If the cables are securely attached, and the drive still does not work, replace the cables with known good cables, one a

2Chapter 1 Controls and IndicatorsTable 1-1 provides the front panel power switch and the lower bezel LED indicator definitions. Table 1-1. Control

74Chapter 6 Troubleshooting2. In addition, check the following:o Verify correct drivers are installed.o Verify there is a CD-ROM disk in the CD-ROM dr

75Chapter 6 Troubleshooting3. Reboot the server and run the (BIOS) Setup Utility (press F10 during the boot process).4. Select the Boot menu and the B

76Chapter 6 Troubleshooting4. Run the Diagnostics for Windows utility and:a. Verify the IDE IDs and any relevant switch settings are correct.b. Verify

77Chapter 6 TroubleshootingMemory ProblemsThe memory modules used for this server are PC2100 DDR 266 MHz ECC DIMMs. Action:1. Review the Troubleshoot

78Chapter 6 TroubleshootingNetwork Interface Card (Installed) ProblemsSee the appropriate Network Interface Card documentation. Symptom:• The NIC adap

79Chapter 6 Troubleshooting2. Power down the server and disconnect the power cord from the AC power source. 3. Remove the server’s left side cover.4.

80This chapter describes the removal and replacement procedures for the user serviceable components in the hp server tc2120.Safety InformationFollow t

81Chapter 7 Replacing PartsMass Storage DevicesRemoving the Flexible Disk Drive1. If the server is operating, power down the server, and if necessary,

82Chapter 7 Replacing Partsc. Remove the two screws from the side of the FDD assembly.d. Remove the flexible disk drive from the tray.7. Place the fle

83Chapter 7 Replacing Parts3. Remove the left side cover.Refer to “Opening and Closing the hp server” in Chapter 3.4. Remove the upper bezel.Refer to

3Chapter 1 Controls and IndicatorsRear PanelThe ports, connectors, switches, and other related items at the rear of the Server are listed below and sh

84Chapter 7 Replacing Parts6. At the rear of the CD-ROM, carefully connect the power and data cables.The IDE CD-ROM uses one connector on the cable fr

85Chapter 7 Replacing PartsReplacing a Backup Tape DriveThis procedure is used to replace the optional HP backup tape drive mounted in the third shelf

86Chapter 7 Replacing Parts6. Place the HDD in an anti-static bag.Replacing a Hard Disk Drive (Tray Mounted)Follow these steps to replace the third ha

87Chapter 7 Replacing Parts6. Replace the upper bezel.7. Replace the left side cover.8. Replace the external cables and power cord.9. Power on the ser

88Chapter 7 Replacing Parts6. Slide the drive out of the drive cage.7. Remove the four screws to remove the rails from the drive.8. Place the removed

89Chapter 7 Replacing Parts3. Slide the HDD into the drive cage opening.4. Connect the power and data cables to the disk drive. For the IDE model, use

90Chapter 7 Replacing Parts4. Lay the server on its side (components showing).5. Select the desired DIMM and open the retaining latches completely.Thi

91Chapter 7 Replacing Parts4. Align the notches on the DIMM with the keys on the slot.5. Holding the DIMM at 90 degrees to the system board, press the

92Chapter 7 Replacing PartsRemoving the Heat Sink and Cooling Fan1. If the server is operating, power down the server. Refer to Chapter 1‚ Controls an

93Chapter 7 Replacing Parts2. Open the ZIF lever completely to allow removal of the processor. 3. Grasp the processor by its edges and lift it out of