HP H611A Manuel d'utilisateur Page 65
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- Table des matières
- DEPANNAGE
- MARQUE LIVRES
Noté. / 5. Basé sur avis des utilisateurs
HP software installation suggestions
Check the computer system
• Make sure that your computer is running one of the supported operating systems.
• Make sure that the computer meets at least the minimum system requirements.
• In Windows Device Manager, make sure that the USB drivers have not been
disabled.
• If you are using a computer running Windows, and the computer cannot detect
the printer, run the uninstallation utility (util\ccc\uninstall.bat on the installation CD)
to perform a complete uninstallation of the printer driver. Restart your computer,
and reinstall the printer driver.
Verify installation preliminaries
• Make sure to use the installation CD that contains the correct HP software for
your operating system.
• Before installing HP software, make sure that all other programs are closed.
• If the computer does not recognize the path to the CD-ROM drive that you type,
make sure that you are specifying the correct drive letter.
• If the computer cannot recognize the installation CD in the CD-ROM drive,
inspect the installation CD for damage. You can download the printer driver from
the HP website
www.hp.com/go/customercare. This website provides information
and utilities that can help you correct many common printer problems.
NOTE: After correcting any problems, run the installation program again.
Solve network problems
General network troubleshooting
• If you are unable to install the HP software, verify that:
◦ All cable connections to the computer and the printer are secure.
◦ The network is operational and the network hub, switch, or router, is turned
on.
◦ All applications, including virus protection programs, spyware protection
programs, and firewalls, are closed or disabled for computers running
Windows.
Troubleshoot installation issues 61
- HP Officejet 6100 ePrinter 3
- Contents 5
- 1 Get started 10
- Manage Power 11
- Understand the printer parts 12
- Printing supplies area 13
- Control panel 13
- Select print media 14
- Load media 17
- Chapter 1 18
- 14 Get started 18
- Load envelopes 19
- Load cards and photo paper 19
- Load custom-size media 20
- Maintain the printer 21
- Update the printer 22
- Turn the printer off 22
- Print documents 23
- Print brochures 24
- Print on envelopes 25
- Print on envelopes (Windows) 26
- Print on envelopes (Mac OS X) 26
- Print photos 27
- Chapter 2 28
- 24 Print 28
- Print borderless documents 30
- Print borderless documents 27 31
- 3HP ePrint 32
- Use HP ePrint 33
- Remove Web Services 34
- 4 Work with ink cartridges 35
- Replace the ink cartridges 36
- Replace the ink cartridges 33 37
- Store printing supplies 38
- Usage information collection 38
- 5 Solve a problem 39
- Obtain electronic support 40
- HP support by phone 40
- HP support 37 41
- Chapter 5 42
- 38 Solve a problem 42
- Solve printer problems 43
- Alignment fails 44
- The printer prints slowly 45
- Blank or partial page printed 46
- Solve printer problems 43 47
- Print quality troubleshooting 48
- 46 Solve a problem 50
- Solve paper-feed problems 52
- 50 Solve a problem 54
- Solve wireless problems 55
- 52 Solve a problem 56
- Solve wireless problems 53 57
- 54 Solve a problem 58
- 56 Solve a problem 60
- After resolving the problems 61
- 58 Solve a problem 62
- 60 Solve a problem 64
- Solve network problems 65
- 62 Solve a problem 66
- 64 Solve a problem 68
- Printhead maintenance 70
- Clean the printhead 71
- Align the printhead 71
- Clear jams 72
- Clear jams 69 73
- Avoid paper jams 74
- A Technical information 83
- 80 Technical information 84
- Printer specifications 86
- System requirements 87
- Media specifications 88
- Set minimum margins 91
- Print specifications 91
- HP ePrint specifications 92
- HP website specifications 92
- Environmental specifications 92
- Electrical specifications 92
- Regulatory information 94
- FCC statement 95
- Notice to users in Korea 95
- 92 Technical information 96
- Declaration of conformity 98
- Notice to users in Brazil 99
- Notice to users in Canada 100
- Notice to users in Taiwan 100
- Notice to users in Mexico 101
- Notice to users in Japan 101
- Paper use 102
- Plastics 102
- Material safety data sheets 102
- Recycling program 102
- Power consumption 103
- Chemical Substances 103
- Battery disposal in Taiwan 103
- Appendix A 104
- 100 Technical information 104
- Third-party licenses 106
- Third-party licenses 109 113
- B HP supplies and accessories 114
- HP media 115
- C Network setup 116
- Set link speed 117
- View IP settings 117
- Change IP settings 117
- Reset network settings 117
- Before you begin 118
- Change the connection type 120
- Test the wireless connection 120
- Overview of security settings 121
- D Printer management tools 124
- E How do I? 126
- F Errors (Windows) 127
- Use color ink only? 131
- Incompatible ink cartridges 131
- Ink sensor failure 131
- Ink sensor warning 131
- Color cartridge out of ink 132
- Black cartridge out of ink 132
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