HP 15-4010nr Manuel de service

HP SpectreXT TouchSmartMaintenance and Service Guide

Category DescriptionHard drive Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thicknessSerial ATASupport for hard drive configuration as

RJ-45 (network) jack 9RJ-45 (network) jack light 9RJ-45 jack coverremoval 67spare part number 18, 25, 67RTC batteryremoval 36spare part number 18, 22,

Category DescriptionExternal media cards 2-in-1 Digital Media Reader Slot Digital Media Slot with push-push technology, supportingthe following digita

2 External component identificationDisplayItem Component Description(1) Internal display switch Turns off the display and initiates Sleep if the displ

Buttons, speakers, and antennasItem Component Description(1) Power button●When the computer is off, press the button to turn onthe computer.●When the

Item Component Description(3) Speakers (2) Produce sound.*The antennas are not visible from the outside of the computer. For optimal transmission, kee

LightsItem Component Description(1) Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-savin

Item Component Description(5) Caps lock light On: Caps lock is on, which switches the keys to allcapital letters.(6) TouchPad light●On: The TouchPad i

Left sideItem Component Description(1) RJ-45 (network) jack lights (2)●White: The computer is connected to a network.●Amber: The computer is connected

Item Component Description(6) Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarily parkedthe har

Item Component Description(2) Audio-out (headphone) jack/Audio-in(microphone) jackConnects an optional device such as a headset, powerstereo speakers,

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

BottomItem Component Description(1) Speakers (2) Produce sound.(2) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up a

3 Illustrated parts catalog13

Service tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag.Item Descript

Computer major componentsComputer major components15

Item Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assemblyspare pa

Item Component Spare part number(8b) Keyboard shield(9) System board (includes processor and replacement thermal material): Equipped with an Intel Qu

Item Component Spare part number Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache,

Item Component Spare part number Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard driveconnector cable, and screws)700805-

Item Component Spare part number Display panel touch cable (not illustrated) 712412-001 Display enclosure, includes: 700797-001(5) Left and right di

Mass storage deviceItem Description Spare part number(1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 500

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Component Spare part numberFor use in Europe 490371-021For use in Israel 490371-BB1For use in North America 490371-001For use in Switzerland 490371-11

Spare part number Description700801-001 HP 15.6-in protective cover700802-001 Power connector cable (includes bracket)700803-001 Fan (includes cable)7

Spare part number Description700807-171 Keyboard with backlight for use only in Saudi Arabia (includes keyboard cable, keyboard backlightcable, and ke

Spare part number Description700814-601 System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB

Spare part number Description704055-501 System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

iv Safety warning notice

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 106 screws that must be removed, replace

Item Component Description(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is

3.Remove the ten Phillips PM2.5×9.5 screws that secure the bottom cover to the computer.4. Lift the rear right corner (1) of the bottom cover until th

BatteryDescription Spare part number4-cell, 48-Wh, 3.27-Ah battery (Li-ion) 697311-001Before removing the battery, follow these steps:1. Turn off the

RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) 686922-001Before removing the RTC battery, follow these ste

WLAN moduleDescription Spare part numberIntel Centrino Advanced-N 6235 Combo Adapter 670292-005CAUTION: To prevent an unresponsive system, replace the

3.Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WLAN antenna cables are not connected to the terminals

FanDescription Spare part numberFan (includes cable) 700803-001Before removing the fan, follow these steps:1. Turn off the computer. If you are unsure

Solid-state driveDescription Spare part number256-GB 700813-001128-GB 700812-00132-GB 700811-001Before removing the solid-state drive, follow these st

Power button boardDescription Spare part numberPower button board (includes cable) 700891-001Before removing the power button board, follow these step

Table of contents1 Product description ... 12

4.Remove the power button board (4).Reverse this procedure to install the power button board.42 Chapter 4 Removal and replacement procedures

Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectorcable, or screws. These components are incl

3.Remove the hard drive (3).NOTE: As the hard drive is being removed, make sure the hard drive cable is released frombeneath the multimedia board cabl

Reverse this procedure to reassemble and install the hard drive.Display assembly subcomponentsNOTE: The display assembly is spared at the subcomponent

6.Remove the three Phillips PM2.5×5.5 screws (6) that secure the display assembly to the top cover.7. Open the display hinges as far as they will open

8.Remove the display assembly (2) from the computer.9. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a.

10.If it is necessary to replace the display panel:a. Remove the two Phillips PM1.5×2.0 screws (1) that secure the hinge covers tothe display enclosur

e.Remove the display panel (3) from the display enclosure.The display panel is available using spare part number 700808-001.11. If it is necessary to

e.Disconnect the webcam/microphone module cable (3) from the webcam/microphone module.f. Remove the display panel cable.The display panel cable is ava

b.Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.c. Remove the webcam/microphone module.The webcam/microphone mod

Service tag ... 32Bottom cover ...

TouchPadDescription Spare part numberTouchPad (includes cable) 701825-001Before removing the TouchPad, follow these steps:1. Turn off the computer. If

4.Remove the front speaker cables (1) from the clips built into the top cover and the top edge ofthe TouchPad.5. Lift the top edge of the TouchPad (2)

Front speakersDescription Spare part numberFront speakers (includes left and right front speakers, cables, and 4 rubber isolators) 700810-001Before re

5.Remove the front speakers (5).NOTE: The front speakers include four rubber isolators (6). These isolators are crucial tothe performance of the speak

TouchPad LED boardDescription Spare part numberTouchPad LED board (includes cable) 700012-001Before removing the TouchPad LED board, follow these step

Power connector cableDescription Spare part numberPower connector cable (includes bracket) 700802-001Before removing the power connector cable, follow

5.Remove the power connector (5) and cable.Reverse this procedure to install the power connector cable and bracket.58 Chapter 4 Removal and replacem

Multimedia boardDescription Spare part numberMultimedia board (includes audio port, Card Reader, USB port, and cable) 701820-001Before removing the mu

Reverse this procedure to install the multimedia board.Memory moduleDescription Spare part number4-GB memory module (PC3, 12800, 1600-MHz) 691740-0012

2.Remove the memory shield (3).3. Spread the retaining tabs (1) on each side of the memory module slot to release the memorymodule. (The memory module

Remove everything and reinstall Windows ... 84Recovering using HP Recovery Manager ...

Reverse this procedure to install a memory module.System boardDescription Spare part numberEquipped with an Intel Quad Core i7-3537U 2.00-GHz processo

Description Spare part numberEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W

Remove the system board:1. Disconnect the following cables from the system board:(1) Display panel touch cable(2) Rear speaker cable(3) Power button b

3.Remove the system board (3).Reverse this procedure to install the system board.Heat sinkDescription Spare part numberHeat sink (includes replacement

Remove the heat sink:1. Following the 1, 2, 3, 4 sequence stamped into the heat sink, remove the four Phillips PM2.0×4.5screws (1) that secure the hea

Reverse this procedure to install the heat sink.RJ-45 jack coverDescription Spare part numberRJ-45 jack cover 701816-001Before removing the RJ-45 jack

Remove the RJ-45 jack cover:1. Turn the system board upside down, with the USB connectors toward you.2.Remove the two Phillips PM2.0×4.5 screws (1) th

KeyboardNOTE: The keyboard spare part kit includes a keyboard, keyboard cable, keyboard backlight cable,keyboard shield, and pointing stick cable.For

Remove the keyboard:1. Remove the 20 Phillips PM2.0×3.0 screws that secure the keyboard shield to the top cover.2.Remove the 8 Phillips PM1.5×2.0 scre

4.Remove the two Phillips PM2.0×3.0 screws (1) and the five Phillips PM1.5×2.0 screws (2) thatsecure the keyboard to the top cover.5. Remove the keybo

viii

Remove the rear speakers:1. Remove the two Phillips PM2.0×3.0 broad head screws (1) that secure the rear speakers tothe top cover.2. Remove the rear s

3.Disconnect all external devices from the computer.4. Remove the bottom cover (see Bottom cover on page 33), and then remove the followingcomponents:

5 Using Setup Utility (BIOS) andSystem DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and

Downloading a BIOS updateCAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation,download and install a BIOS up

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 37.79 cm 14.88 inDepth 25.44 cm 10.02 inHeight (front to rear) 1.79 to 2.22 cm 0.72

15.6-inch SGA display specifications Metric U.S.DimensionsHeight 19.60 cm 7.72 inWidth 34.70 cm 13.66 inDiagonal 39.80 cm 15.67 inNumber of colors Up

Hard drive specifications 500-GB, 7200-rpm* 500-GB, 5000-rpm*DimensionsHeight 7.0 mm 7.0 mmLength 100.4 mm 100.4 mmWidth 69.9 mm 69.9 mmWeight 110 g

7 Backing up, restoring, andrecoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinformation and r

See Creating HP Recovery media on page 81.2. As you add hardware and software programs, create system restore points. A system restore pointis a snaps

1 Product descriptionCategory DescriptionProduct Name HP SpectreXT TouchSmartProcessors●Intel® Quad Core® i7-3537U 2.00-GHz processor (turbo up to 3.1

●Be sure that the computer is connected to AC power before you begin creating therecovery media.●The creation process can take up to an hour or more.

Minimized Image Recovery installs only drivers and hardware-enabling applications. Otherapplications included in the image continue to be available fo

Remove everything and reinstall WindowsSometimes you want to perform detailed reformatting of your computer, or you want to removepersonal information

What you need to know●HP Recovery Manager recovers only software that was installed at the factory. For software notprovided with this computer, you m

Using HP Recovery media to recoverYou can use HP Recovery media to recover the original system. This method can be used if your systemdoes not have an

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w

IndexAAC adapter light 11AC adapter, spare part number22action keys 6antennacomponents 5locations 5removal 72spare part number 16, 22, 72Antenna Kit,

hard drive connector cableillustrated 21removal 44Hard Drive Hardware Kitcontents 21spare part number 19, 21, 23hard drive space cover, spare partnumb