HP Compaq NW8240 Spécifications

Maintenance and Service GuideHP Compaq nx8220 Notebook PCHP Compaq nw8240 Notebook PCHP Compaq nc8230 Notebook PCDocument Part Number: 372658-002Octob

1–4 Maintenance and Service GuideProduct Description Support for the following optical drives:❏ DVD-ROM drive❏ DVD+RW/R and CD-RW Combo Drive❏ DVD/CD

5–6 Maintenance and Service GuideRemoval and Replacement Preliminaries5.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 5–75.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

5–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 5-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 6–16Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 78 sc

6–2 Maintenance and Service GuideRemoval and Replacement Procedures6.1 Serial NumberReport the computer serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 6–36.2 Disassembly Sequence ChartUse the chart below to determine the section number t

6–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed6.13 Heat Sink 4 loosened6.14 Processor 1 loo

Removal and Replacement ProceduresMaintenance and Service Guide 6–56.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

6–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery pack by following these steps:a. Turn the computer upside dow

Removal and Replacement ProceduresMaintenance and Service Guide 6–71. Prepare the computer for disassembly (Section 6.3).2. Loosen the two PM2.0×4.0 s

Product DescriptionMaintenance and Service Guide 1–51.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow these

6–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Loosen the PM2.5×13.0 spring-loaded hard drive retention screw 1.6. Grasp the my

Removal and Replacement ProceduresMaintenance and Service Guide 6–98. Remove the following:1 Two PM3.0×5.0 screws2 Two PM3.0×4.0 screws3 Two PM1.5×4.0

6–10 Maintenance and Service GuideRemoval and Replacement Procedures6.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Removal and Replacement ProceduresMaintenance and Service Guide 6–116.6 MultiBay II Device1. Prepare the computer for disassembly (Section 6.3).2. Pos

6–12 Maintenance and Service GuideRemoval and Replacement Procedures6.7 External Memory Module1. Prepare the computer for disassembly (refer to Sectio

Removal and Replacement ProceduresMaintenance and Service Guide 6–133. Loosen the PM2.0×4.0 screw 1 that secures the memory module compartment cover t

6–14 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 on each side of the memory module socket to release

Removal and Replacement ProceduresMaintenance and Service Guide 6–156.8 Bluetooth Board1. Prepare the computer for disassembly (refer to Section 6.3).

6–16 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Blueto

Removal and Replacement ProceduresMaintenance and Service Guide 6–176.9 KeyboardKeyboard Spare Part Number InformationWith pointing stickBelgiumBrazil

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

6–18 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 6.3).2. Position the computer wit

Removal and Replacement ProceduresMaintenance and Service Guide 6–193. Remove the two T8M2.0×9.5 screws that secure the keyboard to the computer.Remov

6–20 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer display-side up with the front panel toward you.5. Open the c

Removal and Replacement ProceduresMaintenance and Service Guide 6–218. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

6–22 Maintenance and Service GuideRemoval and Replacement Procedures6.10 Switch Cover✎Both switch cover spare part kits include the LED board and LED

Removal and Replacement ProceduresMaintenance and Service Guide 6–235. Turn the computer display-side up with the front panel toward you.6. Open the c

6–24 Maintenance and Service GuideRemoval and Replacement Procedures9. Disconnect the LED board cable 1 from the system board.10. Remove the switch co

Removal and Replacement ProceduresMaintenance and Service Guide 6–25✎If necessary, perform the following steps to remove the LED board from the switch

6–26 Maintenance and Service GuideRemoval and Replacement Procedures6.11 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

Removal and Replacement ProceduresMaintenance and Service Guide 6–276.12 Thermal Plate1. Prepare the computer for disassembly (Section 6.3).2. Release

Product DescriptionMaintenance and Service Guide 1–73Battery light Amber: A battery pack is charging. Green: A battery pack is close to full charge

6–28 Maintenance and Service GuideRemoval and Replacement Procedures3. Disconnect the fan cable 1 from the system board.✎The following screws should b

Removal and Replacement ProceduresMaintenance and Service Guide 6–296.13 Heat Sink1. Prepare the computer for disassembly (Section 6.3).2. Release the

6–30 Maintenance and Service GuideRemoval and Replacement Procedures✎The following screws should be loosened and installed in the 1, 2, 3, 4 sequence

Removal and Replacement ProceduresMaintenance and Service Guide 6–31✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

6–32 Maintenance and Service GuideRemoval and Replacement Procedures6.14 Processor1. Prepare the computer for disassembly (Section 6.3).2. Release the

Removal and Replacement ProceduresMaintenance and Service Guide 6–335. Use a flat-blade screwdriver to turn the processor locking screw 1 one-quarter

6–34 Maintenance and Service GuideRemoval and Replacement Procedures6.15 TPM Security Module1. Prepare the computer for disassembly (Section 6.3).2. R

Removal and Replacement ProceduresMaintenance and Service Guide 6–356.16 Internal Memory Module1. Prepare the computer for disassembly (Section 6.3).2

6–36 Maintenance and Service GuideRemoval and Replacement Procedures4. Spread the retaining tabs 1 on each side of the memory module socket to release

Removal and Replacement ProceduresMaintenance and Service Guide 6–376.17 TouchPad1. Prepare the computer for disassembly (Section 6.3).2. Remove the k

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1-

6–38 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the computer display-side up with the front toward you.6. Open the compute

Removal and Replacement ProceduresMaintenance and Service Guide 6–399. Disconnect the TouchPad cable 1 from the system board.10. Remove the TouchPad 2

6–40 Maintenance and Service GuideRemoval and Replacement Procedures6.18 Mini PCI Communications Module1. Prepare the computer for disassembly (Sectio

Removal and Replacement ProceduresMaintenance and Service Guide 6–41✎Make note of which antenna cable is attached to which antenna clip on the Mini PC

6–42 Maintenance and Service GuideRemoval and Replacement Procedures6.19 Display Assembly1. Prepare the computer for disassembly (Section 6.3) and rem

Removal and Replacement ProceduresMaintenance and Service Guide 6–43✎Make note of which antenna cable is attached to which antenna clip on the Mini PC

6–44 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the two T8M2.0×9.5 screws 1 and the two PM2.0×2.0 screws 2 that secure t

Removal and Replacement ProceduresMaintenance and Service Guide 6–456. Position the computer with the rear panel toward you.7. Remove the four T8M2.0×

6–46 Maintenance and Service GuideRemoval and Replacement Procedures6.20 Top Cover1. Prepare the computer for disassembly (Section 6.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 6–473. Remove the two rubber screw covers 1 and the eleven T8M2.0×9.5 screws 2 that se

Product DescriptionMaintenance and Service Guide 1–95 Vent Enables airflow to cool internal components.ÄTo prevent overheating, do not obstruct vents.

6–48 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front panel toward you.5. Disconnect t

Removal and Replacement ProceduresMaintenance and Service Guide 6–497. Lift the front edge of the top cover 1 until it disengages from the base enclos

6–50 Maintenance and Service GuideRemoval and Replacement Procedures6.21 Modem Board1. Prepare the computer for disassembly (Section 6.3) and remove t

Removal and Replacement ProceduresMaintenance and Service Guide 6–512. Remove the two T8M2.0×4.0 screws 1 that secure the modem board to the system bo

6–52 Maintenance and Service GuideRemoval and Replacement Procedures6.22 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 6–531. Prepare the computer for disassembly (Section 6.3) and remove the following com

6–54 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the RTC battery cable from the system board (Section 6.11).3. Positi

Removal and Replacement ProceduresMaintenance and Service Guide 6–555. Position the computer with the rear panel toward you.6. Remove the following:1

6–56 Maintenance and Service GuideRemoval and Replacement Procedures7. Flex the left side of the base enclosure 1 until the serial connector 2 is clea

Removal and Replacement ProceduresMaintenance and Service Guide 6–579. Flex the right side of the base enclosure 1 until the USB 2, 1394 3, S-Video 4,

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table

6–58 Maintenance and Service GuideRemoval and Replacement Procedures11. Lift the system board straight up and remove it.Removing the System BoardRever

Removal and Replacement ProceduresMaintenance and Service Guide 6–596.23 System Board Frame1. Prepare the computer for disassembly (Section 6.3) and r

6–60 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the following cables from the system board:1 Audio connector board c

Removal and Replacement ProceduresMaintenance and Service Guide 6–614. Lift the rear edge of the system board 1 until it rests at an angle.5. Slide th

6–62 Maintenance and Service GuideRemoval and Replacement Procedures7. If necessary, remove the RJ-11 connector module and cable 1 from the clips 2 in

Removal and Replacement ProceduresMaintenance and Service Guide 6–636.24 Push Button Module1. Prepare the computer for disassembly (Section 6.3) and r

6–64 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the PM2.0×6.0 screw 1 that secures the push button module to the base en

Removal and Replacement ProceduresMaintenance and Service Guide 6–656.25 Serial Connector Module1. Prepare the computer for disassembly (Section 6.3)

6–66 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two HM5.0×10.0 screw locks 1 that secure the serial connector modul

Removal and Replacement ProceduresMaintenance and Service Guide 6–676.26 Audio Board1. Prepare the computer for disassembly (Section 6.3) and remove t

Product DescriptionMaintenance and Service Guide 1–11The external components on the rear panel of the computer are shown below and described in Table

6–68 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two T8M2.0×4.0 screws 1 that secure the audio board to the base encl

Maintenance and Service Guide 7–17SpecificationsThis chapter provides physical and performance specifications.Table 7-1ComputerDimensions Metric U.S.H

7–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 7–3Table 7-215.4-inch, WSXGA, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15

7–4 Maintenance and Service GuideSpecificationsTable 7-315.4-inch, WXGA, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.

SpecificationsMaintenance and Service Guide 7–5Table 7-415.4-inch, UXGA, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.

7–6 Maintenance and Service GuideSpecificationsTable 7-5Hard Drives60-GB* 80-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm99

SpecificationsMaintenance and Service Guide 7–760-GB* 80-GB* 60-GB* 40-GB*Seek times (typical read, including setting)Single trackAverageMaximum3 ms13

7–8 Maintenance and Service GuideSpecificationsTable 7-6Primary 8-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34

SpecificationsMaintenance and Service Guide 7–9Table 7-7DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Dig

1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

7–10 Maintenance and Service GuideSpecificationsTable 7-8DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-1

SpecificationsMaintenance and Service Guide 7–11Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

7–12 Maintenance and Service GuideSpecificationsTable 7-9DVD+RW/R and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-

SpecificationsMaintenance and Service Guide 7–13Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

7–14 Maintenance and Service GuideSpecificationsTable 7-10System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not appli

SpecificationsMaintenance and Service Guide 7–15Table 7-11System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

7–16 Maintenance and Service GuideSpecificationsHardware IRQ System FunctionIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel US

SpecificationsMaintenance and Service Guide 7–17Table 7-12System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

7–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

SpecificationsMaintenance and Service Guide 7–19I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Standard Keyboard ComponentsItem Component Function1 Function keys(f3, f4, f8–f11)Execut

7–20 Maintenance and Service GuideSpecificationsTable 7-13System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Connector Pin AssignmentsMaintenance and Service Guide A–7Table A-8S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

© Copyright 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Pen

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components, Part 1Tabl

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

B–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KE A 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide C–1C Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-1Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×13.0 Screw LocationTable C-2Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention ScrewC

C–4 Maintenance and Service GuideScrew ListingPhillips PM3.0×5.0 and PM3.0×4.0 Screw LocationsTable C-3Phillips PM3.0×5.0 ScrewColor Qty. Length Threa

Screw ListingMaintenance and Service Guide C–5Phillips PM1.5×4.0 Screw LocationsTable C-5Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthBla

C–6 Maintenance and Service GuideScrew ListingTorx T8M2.0×4.0 Screw LocationTable C-6Torx T8M2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlack 16 4

Screw ListingMaintenance and Service Guide C–7Torx T8M2.0×4.0 Screw LocationsTable C-6Torx T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead Wi

C–8 Maintenance and Service GuideScrew ListingTorx T8M2.0×4.0 Screw LocationsTable C-6Torx T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead Wi

Product DescriptionMaintenance and Service Guide 1–153 Info Center button Enables you to view a list of commonly used software solutions.4 Wireless bu

Screw ListingMaintenance and Service Guide C–9Torx T8M2.0×4.0 Screw LocationsTable C-6Torx T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead Wi

C–10 Maintenance and Service GuideScrew ListingTorx T8M2.0×4.0 Screw LocationsTable C-6Torx T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead W

Screw ListingMaintenance and Service Guide C–11Phillips PM1.5×3.0 Screw LocationsTable C-7Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthBl

C–12 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationsTable C-7Phillips PM1.5×3.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–13Phillips PM1.5×3.0 Screw LocationTable C-7Phillips PM1.5×3.0 Screw (Continued)Color Qty. Length ThreadH

C–14 Maintenance and Service GuideScrew ListingTorx T8M2.0×9.5 Screw LocationsTable C-8Torx T8M2.0×9.5 ScrewColor Qty. Length ThreadHead WidthBlack 20

Screw ListingMaintenance and Service Guide C–15Torx T8M2.0×9.5 Screw LocationsTable C-8Torx T8M2.0×9.5 Screw (Continued)Color Qty. Length ThreadHead W

C–16 Maintenance and Service GuideScrew ListingTorx T8M2.0×9.5 Screw LocationsTable C-8Torx T8M2.0×9.5 Screw (Continued)Color Qty. Length ThreadHead W

Screw ListingMaintenance and Service Guide C–17Phillips PM2.0×2.0 Screw LocationsTable C-9Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead WidthBl

C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×2.0 Screw LocationsTable C-9Phillips PM2.0×2.0 Screw (Continued)Color Qty. Length Thread

1–16 Maintenance and Service GuideProduct DescriptionThe computer top components are continued below and described in Table 1-7.Top Components, Part 2

Screw ListingMaintenance and Service Guide C–19Phillips PM2.0×10.0 Spring-Loaded Screw LocationsTable C-10Phillips PM2.0×10.0 Spring-Loaded ScrewColor

C–20 Maintenance and Service GuideScrew ListingPhillips PM2.0x8.0 Shoulder Screw LocationsTable C-11Phillips PM2.0x8.0 Shoulder ScrewColor Qty. Length

Screw ListingMaintenance and Service Guide C–21Hex Socket HM2.5×10.0 Screw Lock LocationsTable C-12Hex Socket HM2.5×10.0 Screw LockColor Qty. Length T

C–22 Maintenance and Service GuideScrew ListingTorx T8M2.0×6.0 Screw LocationsTable C-13Torx T8M2.0×6.0 ScrewColor Qty. Length ThreadHead WidthBlack 7

Screw ListingMaintenance and Service Guide C–23Phillips PM2.0×6.0 Screw LocationTable C-14Phillips PM2.0×6.0 ScrewColor Qty. Length ThreadHead WidthSi

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

Product DescriptionMaintenance and Service Guide 1–17Table 1-7Top Components, Part 2Item Component Function1 Pointing stick (select models only)Moves

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.

Display Component RecyclingMaintenance and Service Guide D–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa

D–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the display panel to

Display Component RecyclingMaintenance and Service Guide D–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

D–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip

Display Component RecyclingMaintenance and Service Guide D–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

D–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide D–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

D–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the display backlight and LCD

Maintenance and Service Guide Index–1Index1394 port 1–9AAdjustable Notebook Stand, spare part number 4–17, 4–20Advanced Docking Station, HP, spare par

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Index–2 Maintenance and Service GuideIndexCcables, service considerations 5–2caps lock key 1–13caps lock light 1–15carrying case, spare part numbers 4

IndexMaintenance and Service Guide Index–3spare part number 4–13, 4–16, 4–21, 6–11specifications 7–12DVD/CD-RW Combo DriveOS loading problems 2–22prec

Index–4 Maintenance and Service GuideIndexheadphone jacklocation 1–10pin assignments A–1heat sinkremoval 6–29spare part number 4–5, 4–23, 6–29HP Advan

IndexMaintenance and Service Guide Index–5Miscellaneous Screw Kit, spare part number 4–25model, identifying computer 3–2modem boardremoval 6–50spare p

Index–6 Maintenance and Service GuideIndexpower supply, spare part number 4–18, 4–21power, troubleshooting 2–10presentation mode button 1–15processorr

IndexMaintenance and Service Guide Index–7System Restore 3–8updates 3–3updating 3–1speakers 1–17specificationsbattery pack 7–8computer 7–1display 7–3D

Index–8 Maintenance and Service GuideIndextroubleshootingaudio 2–23docking device 2–16flowcharts 2–7keyboard 2–26modem 2–28network 2–28nonfunctioning

Product DescriptionMaintenance and Service Guide 1–193 Travel battery connector Connects an optional travel battery.4 Memory module compartmentContain

1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshootingAccessing Computer SetupThe information and settings in Computer Setup are accessed from the File, Sec

TroubleshootingMaintenance and Service Guide 2–34. To confirm the restoration, press f10.5. Select File > Save changes and exit, and then follow th

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuTable 2-3Tools MenuSelect To Do ThisHDD Self Test options Run a quick or

2–6 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuTable 2-4Advanced MenuSelect To Do ThisLanguage (ore press f2) Change

TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

2–8 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

iv Maintenance and Service GuideContents3.2 System Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6Safeguarding Your Data . . . .

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunction-ing Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Oper-ating System disc (if applicable).

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.15—No Audio, Part 1No audio.Ncomputer indocking device(if applicable)?Internalaudio?Audio

ContentsMaintenance and Service Guide v6 Removal and Replacement Procedures6.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating prop-erly.Externaldeviceworks?Replac

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Software Update andRecovery3.1 Software UpdatesTo stay current with the newest technology and maintain optimal perfo

3–2 Maintenance and Service GuideSoftware Update and RecoveryAccessing Computer InformationBefore you access the updates for your computer, collect th

Software Update and RecoveryMaintenance and Service Guide 3–3Obtaining the Support Software CDThe Support Software CD provides HP software updates and

3–4 Maintenance and Service GuideSoftware Update and RecoveryTo download a ROM update:1. Access the page on the HP Web site that provides software for

Software Update and RecoveryMaintenance and Service Guide 3–5ROM installation procedures vary. Follow any instructions that are displayed on the scree

vi Maintenance and Service GuideContents7 SpecificationsA Connector Pin AssignmentsB Power Cord Set RequirementsC Screw ListingD Display Component Re

3–6 Maintenance and Service GuideSoftware Update and Recovery2. Follow the instructions on the screen to find the software you want to update.3. At th

Software Update and RecoveryMaintenance and Service Guide 3–7Safeguarding Your DataSoftware or devices added to the computer can cause your system to

3–8 Maintenance and Service GuideSoftware Update and RecoveryUsing System Restore PointsSystem Restore is a Windows operating system feature that allo

Software Update and RecoveryMaintenance and Service Guide 3–9Restoring to a Restore PointTo restore the computer to a previous date and time when it w

3–10 Maintenance and Service GuideSoftware Update and RecoveryReinstalling Applications from the Hard DriveTo reinstall a preloaded application or uti

Software Update and RecoveryMaintenance and Service Guide 3–111. Connect the computer to external power through the AC adapter and turn on the compute

3–12 Maintenance and Service GuideSoftware Update and RecoveryReinstalling the Operating SystemÄCAUTION: To protect your personal data and the softwar

Software Update and RecoveryMaintenance and Service Guide 3–134. Press the power button again to turn on the computer.5. When prompted, press any key

3–14 Maintenance and Service GuideSoftware Update and RecoveryReinstalling Device Drivers and Other SoftwareAfter the operating system installation pr

Maintenance and Service Guide 4–14Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nx8220, nw8240, and nc8230 Notebook PCs offer advanced modularity, Intel® Pentium®

4–2 Maintenance and Service GuideIllustrated Parts Catalog4.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–3Table 4-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

4–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–5Table 4-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

4–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–7Table 4-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

4–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–9Table 4-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

4–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–11Table 4-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

1–2 Maintenance and Service GuideProduct Description1.1 Features Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, varying by compu

4–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–13Table 4-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

4–14 Maintenance and Service GuideIllustrated Parts Catalog4.3 Miscellaneous Plastics KitTable 4-2Spare Part Number 382691-001Item Description1 Hard d

Illustrated Parts CatalogMaintenance and Service Guide 4–154.4 Miscellaneous Cable KitTable 4-3Spare Part Number 389014-001ItemDescription1 LED board

4–16 Maintenance and Service GuideIllustrated Parts Catalog4.5 Mass Storage DevicesTable 4-4Spare Part Number InformationItem DescriptionSpare Part Nu

Illustrated Parts CatalogMaintenance and Service Guide 4–174.6 Miscellaneous (Not Illustrated)Table 4-5Spare Part InformationDescriptionSpare Part Num

4–18 Maintenance and Service GuideIllustrated Parts CatalogPower supply, 90 watt, slim line profile 374791-001Power cordsFor use in:Australia and New

Illustrated Parts CatalogMaintenance and Service Guide 4–194.7 Sequential Part Number ListingScrew Kit (includes the following screws; refer toAppendi

4–20 Maintenance and Service GuideIllustrated Parts Catalog246959-061 Power cord for use in Italy246959-081 Power cord for use in Denmark246959-201 Po

Illustrated Parts CatalogMaintenance and Service Guide 4–21373033-002 802.11a/b/g combination WLAN Mini PCI communications module for use internationa

Product DescriptionMaintenance and Service Guide 1–3 External 90-watt AC adapter with 3-wire power cord 8-cell Li-Ion battery pack Stereo speakers

4–22 Maintenance and Service GuideIllustrated Parts Catalog378203-051 Keyboard, with pointing stick for use in France378203-061 Keyboard, with pointin

Illustrated Parts CatalogMaintenance and Service Guide 4–23378203-AD1 Keyboard, with pointing stick for use in Korea378203-BA1 Keyboard, with pointing

4–24 Maintenance and Service GuideIllustrated Parts Catalog382677-001 Audio board (includes audio board cable and USB board cable)382678-001 Top cover

Illustrated Parts CatalogMaintenance and Service Guide 4–25382692-001 Miscellaneous Screw Kit382693-001 Push button module384132-001 Base enclosure fo

4–26 Maintenance and Service GuideIllustrated Parts Catalog385548-201 Keyboard, without pointing stick for use in Brazil385548-211 Keyboard, without p

Maintenance and Service Guide 5–15Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

5–2 Maintenance and Service GuideRemoval and Replacement Preliminaries5.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 5–35.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

5–4 Maintenance and Service GuideRemoval and Replacement Preliminaries5.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 5–55.5 Packaging and Transporting PrecautionsUse the following grounding precaution