HP dv6-7020tx Spécifications

HP Pavilion dv6 Entertainment PCMaintenance and Service Guide

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processor ●Intel® Core i7-3820QM 2.70-GHzprocess

c.Disconnect the webcamera/microphone module cable (3) from the webcamera/microphone module.d. Release the display panel cable from the clip built int

9.If it is necessary to replace the display panel cable:CAUTION: Be sure the work surface is clear of all tools, screws, and computer componentsbefore

b.Remove the webcamera/microphone module (2) from the display enclosure. Thewebcamera/microphone module is available using the following spare part nu

b.Remove the display speakers (2) from the display enclosure. The display speakers areavailable using spare part number 682096-001.13. If it is necess

5 Setup Utility (BIOS) and SystemDiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput

Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you

3.Using the hard drive path you recorded earlier, open the folder on your hard drive that containsthe update.4. Double-click the file that has an .exe

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 37.8 cm 14.88 inDepth 24.7 cm 9.72 inHeight (front to back) 2.94 to 3.25 cm 1.16 to

15.6-inch display specifications Metric U.S.DimensionsHeight 19.6 cm 7.72 inWidth 34.7 cm 13.66 inDiagonal 39.8 cm 15.67 inNumber of colors Up to 16.8

Hard drive specifications 1-TB* 750-GB** 640-GB** 500-GB** 320-GB**DimensionsHeight 12.7 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm and7.0 mmLength 100.2 mm 100.2

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processor Internal graphics:●Intel HD Graphics

7 Backing up, restoring, andrecoveringYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and r

●Be sure that the computer is connected to AC power before you begin creating therecovery media.●The creation process can take up to an hour or more.

Creating a system restore point1.Select Start > Control Panel > System and Security > System.2. In the left pane, click System Protection.3.

What you need to know●You can back up your information to an optional external hard drive, a flash drive, a networkdrive, or discs.●Connect the comput

Restoring and recoveryRestoring to a previous system restore pointSometimes installing a software program causes your computer or Windows to behave un

What you need to know●HP Recovery Manager recovers only software that was installed at the factory. For software notprovided with this computer, you m

Recovering using the recovery media1.If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your computer

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorMemory Two customer-accessible/upgradab

IndexAAC adapter light 17AC adapter, spare part numbers30, 32, 33Action keys 11antennalocations 9removal 95spare part number 28, 34, 95Antenna Kit, sp

Ffan/heat sink assemblyremoval 77spare part numbers 26, 35,38, 77fingerprint reader boardremoval 66spare part number 24, 35, 66fingerprint reader ligh

power cordset requirements 109spare part numbers 31, 32power light 13, 17power requirements, productdescription 6processorproduct description 1removal

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorOptical drive FixedSerial ATA12.7-mm tr

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processor Support for the Broadcom 4313GN802.11

Category Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processor 120-W slim AC adapter (RC, V, PFC, 3-

2 External component identificationFinding your hardware and software information▲Select Start > Computer.A list displays all the devices installed

DisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLANs.(2) Internal microphones (2) Record

Buttons, speakers, and fingerprint reader (selectmodels only)Item Component Description(1) Power button●When the computer is off, press the button to

KeysItem Component Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used s

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

Item Component Description(7) num lock key Controls the function of the integrated numeric keypad.Press the key to alternate between the standard nume

LightsItem Component Description(1) Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-savin

Item Component Description(4) Caps lock light On: Caps lock is on, which switches the keys to allcapital letters.(5) Fingerprint reader light (select

FrontComponent DescriptionDigital Media slot Supports the following digital card formats:●Secure Digital (SD) Memory Card●Secure Digital Extended Capa

Left sideItem Component Description(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal

Right sideItem Component Description(1) Optical drive Reads and writes (select models only) to an optical disc.(2) Optical drive light●Green: The opti

Item Component Description(9) Power connector Connects an AC adapter.(10) Security cable slot Attaches an optional security cable to the computer.NOTE

BottomItem Component Description(1) Battery bay Holds the battery.(2) Battery release latch Releases the battery from the battery bay and opens theser

3 Illustrated parts catalog20 Chapter 3 Illustrated parts catalog

Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.Item Des

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Computer major components22 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) 15.6-in display assembly (includes display panel cable, 2 WLAN antenna transceivers and cables, andwebcamera/micro

Item Component Spare part number For use only on computer models equipped with an Intel processor in India 682082-D61 For use only on computer model

Item Component Spare part number For use only on computer models equipped with the AMD A70M chipset and the AMDRadeonT HD 7670M graphics subsystem (i

Item Component Spare part number Intel Core i7-2670QM 2.20-GHz processor (6.0-MB L3 cache, 45 W) 665116-001 Intel Core i5-3210M 2.50-GHz processor (

Item Component Spare part number 750-GB, 5400-rpm, 9.5-mm 634250-001 640-GB, 5400-rpm, 9.5-mm 669300-001 500-GB, 7200-rpm, 9.5-mm 634925-001 500-G

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 682052-001(2) Webcamera/microphone module 682105-001(3) Display panel:

Item Component Spare part number(8) Display enclosure: In aluminum finish (for use on all computer models) 682047-001 In magenta finish (for use onl

Item Component Spare part number 320-GB, 7200-rpm, 9.5-mm 641672-001 For use only on computer models equipped with an AMD processor: 1-TB, 5400-rpm,

Component Spare part number120-W slim AC adapter (RC, V, PFC, 3-wire) 645156-00190-W HP Smart AC adapter (RC, V, PFC, EM, 3-wire) 609947-00165-W HP Sm

iv Safety warning notice

Sequential part number listingSpare part number Description490371-001 Power cord for use on all computer models in North America (3-pin, black, 1.83-m

Spare part number Description622643-001 320-GB, 5400-rpm hard hard for use only on computer models equipped with an Intel processor(SATA, 9.5-mm, does

Spare part number Description669299-001 500-GB, 5400-rpm hard hard for use on all computer models (SATA, 9.5-mm, does not includehard drive connector

Spare part number Description682054-001 Display panel cable for use only on computer models equipped with an HD display assembly682055-001 Display pan

Spare part number Description682082-031 Keyboard in black finish without backlight for use only on computer models equipped with anIntel processor in

Spare part number Description682082-BA1 Keyboard in black finish without backlight for use only on computer models equipped with anIntel processor in

Spare part number Description682169-001 System board for use only on computer models equipped with the Intel 630M chipset, a 35-W processor, and a gra

Spare part number Description682417-001 Intel Core i3-3110M 2.30-GHz processor (3.0-MB L3 cache, 35 W; includes replacementthermal material)684506-001

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

Table of contents1 Product description ... 12

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 77 screws that must be removed, replaced

BatteryDescription Spare part number9-cell, 100-Wh, 3.0-Ah, Li-ion battery 672412-0016-cell, 62-Wh, 2.8-Ah, Li-ion battery 671731-001Before disassembl

Hard driveNOTE: The hard drive spare part kit does not include the hard drive connector cable, hard drivebracket, or screws. These components are incl

3.Remove the service cover (3). The service cover is available using spare part number682088-001.4.Disconnect the hard drive connector cable (1) from

7.If it is necessary to replace the hard drive screws (1), hard drive bracket (2), or hard driveconnector cable (3), remove and replace the components

RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) 682091-001Before removing the RTC battery, follow these ste

Memory moduleDescription Spare part number8-GB memory module (PC3, 12800, 1600-MHz) 670034-0014-GB memory module (PC3, 12800, 1600-MHz) 641369-0012-GB

Electrostatic discharge damage ... 41Packaging and transporting guidelines ...

WLAN moduleDescription Spare part numberFor use with all computer models:Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 6557

3.Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WLAN antennas are not connected to the terminals on the

Optical driveNOTE: The optical drive spare part kit includes a bezel and bracket.Description Spare part numberBlu-ray Disc ROM with SuperMulti DVD±R/R

3.Remove the optical drive (3) from the computer.4. If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1)

9.Remove the two Phillips PM2.0×3.5 screws (1) that secure the optical drive bracket tothe optical drive.10. Remove the optical drive bracket (2).Reve

KeyboardDescription Spare part numberKeyboard with backlight (includes backlight cable):For use on all computer models in the United States 682081-001

Description Spare part numberFor use only on computer models equipped with an Intel processor in Thailand 682082-281For use only on computer models eq

4.Insert a thin tool into the opening in the optical drive bay, and then press on the back ofthe keyboard until the keyboard disengages from the compu

9.Remove the keyboard (5).Reverse this procedure to install the keyboard.60 Chapter 4 Removal and replacement procedures

Top coverDescription Spare part numberTop cover (includes TouchPad and cable) 682101-001Before removing the top cover, follow these steps:1. Turn off

Creating recovery media to recover the original system ... 102What you need to know ...

2.Remove the three Phillips PM2.5×5.5 screws that secure the top cover to the computer.3. Remove the nine Phillips PM2.5×3.5 screws that secure the to

7.Remove the three Phillips PM2.5×5.5 screws that secure the top cover to the computer.8. Lift the rear edge of the top cover (1) until the left and r

Top speakersDescription Spare part numberTop speakers (include speaker cables) 682095-001Before removing the top speakers, follow these steps:1. Turn

4.Remove the top speakers (4).Reverse this procedure to install the top speakers.Power button boardDescription Spare part numberPower button board (in

Remove the power button board:1. Turn the top cover upside down, with the front toward you.2.Detach the power button board cable (1) from the top cove

c.Keyboard (see Keyboard on page 57)d. Top cover (see Top cover on page 61)Remove the fingerprint reader board:1. Turn the top cover upside down, with

3.Disconnect all external devices from the computer.4. Remove the battery (see Battery on page 46), and then remove the following components:a.Hard dr

6.Slide the TouchPad button board bracket (3) up and away from the top cover until the tabs (4) onthe front edge of the bracket disengage from the top

Solid-state driveDescription Spare part number160-GB solid-state drive for use on all computer models 682098-00132-GB solid-state drive for use only o

2.Remove the solid-state drive by pulling the drive away from the slot at an angle (2).NOTE: The solid-state drive is designed with a notch to prevent

viii

System boardNOTE: The system board spare part kit includes replacement thermal material. Replacement thermalmaterial is also available in the Thermal

Before removing the system board, follow these steps:1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnth

4.Disconnect the subwoofer cable (2) from the system board.5. Turn the computer right side up, with the front toward you.6.Open the computer.7. Discon

8.Detach the display panel cable (5) from the heat sink. (The display panel cable is attached tothe heat sink with double-sided tape.)9.Disconnect the

11.Remove the three Phillips PM2.5×5.5 screws (1) that secure the system board tothe base enclosure.Reverse this procedure to install the system board

Fan/heat sink assemblyNOTE: The fan/heat sink assembly spare part kit include replacement thermal material. Replacementthermal material is also availa

Remove the fan/heat sink assembly:1. Turn the system board upside down, with the front toward you.NOTE: Steps 2 and 3 apply to computer models equippe

5.Following the 1, 2, 3, 4 sequence stamped into the fan/heat sink assembly, loosen the fourcaptive Philllips screws (2) that secure the fan/heat sink

NOTE: The following illustration shows the replacement thermal material locations on a computermodel equipped with an AMD processor and a graphics sub

NOTE: The following illustration shows the replacement thermal material locations on a computermodel equipped with an Intel processor and a graphics s

1 Product descriptionCategory Description Computer modelsequipped withan AMD processorComputer modelsequipped withan Intel processorProduct Name HP Pa

ProcessorNOTE: This section applies only to computer models equipped with an Intel processor.NOTE: The processor spare part kit include replacement th

3.Lift the processor (3) straight up, and remove it.NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossedon the

Remove the USB board:1. Disconnect the USB board cable (1) from the system board.2. Remove the Phillips PM2.5×5.5 screw (2) that secures the USB board

d.Top cover (see Top cover on page 61)e. USB board (see USB board on page 83)Remove the subwoofer:1. Disconnect the subwoofer cable (1) from the botto

Power connector cableNOTE: The power connector cable spare part kit includes the bracket.Description Spare part numberFor use only on computer models

4.Release the power connector (5) from the clip built into the base enclosure.5. Remove the power connector cable.Reverse this procedure to install th

3.Remove the optical drive connector (3).Reverse this procedure to install the optical drive connector cable.Display assemblyNOTE: The display assembl

Before removing the display assembly, follow these steps:1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, tu

6.Remove the display assembly (2).7. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the displa

c.Remove the display bezel (6). The display bezel is available using spare part number682052-001.8. If it is necessary to replace the display panel:a.