User Guide
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Resolving a low battery level when no power source is available● Initiate Hibernation.● Save your work and shut down the computer.Resolving a low batt
Contacting customer supportIf the information provided in this user guide, or in Help and Support does not address your questions,you can contact HP s
14 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you re
IndexAAC adapter 6action keysdecrease screen brightness29Help and Support 29identifying 12increase screen brightness 29next track or section 30play, p
initiated during critical batterylevel 42initiating 39high-definition devices,connecting 26, 27HP 3D DriveGuard 58HP and third-party softwareupdates,
Sscrolling TouchPad gesture 34security cable lock, installing 70security cable slot, identifying 6security, wireless 18serial number 14serial number,
1 Starting rightThis computer is a powerful tool designed to enhance your work and entertainment. To get the mostout of your computer, read this chapt
Best practicesTo protect your smart investment, after you set up and register the computer, we recommend thefollowing steps:●If you haven’t already do
More HP resourcesYou have already used Setup Instructions to turn on the computer and locate this guide. For productdetails, how-to information, and m
2 Getting to know your computerFinding your hardware and software information▲Select Start > Computer.A list displays all the devices installed in
Right sideComponent Description(1) Optical drive Reads and writes (select models only) to an optical disc.(2) Optical drive light ●Green: The opt
Component Description(9) AC adapter light ●White: The AC adapter is connected and the batteryis charged.●Amber: The AC adapter is connected and the
Left sideComponent Description(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal co
DisplayComponent Description(1) Internal microphones (2) Record sound.(2) HP TrueVision HD Webcam Records video, captures still photographs, allows yo
TopTouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light ●On: The TouchPad is off.● Off: The Touc
© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
LightsComponent Description(1)Power light ● White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-saving mo
Buttons and speakersComponent Description(1)Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, p
KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy
BottomComponent Description(1) Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay and opens theservice
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil
Connecting to a wireless networkWireless technology transfers data across radio waves instead of wires. Your computer may beequipped with one or more
Using HP Connection Manager (select models only)HP Connection Manager provides a central location for managing your wireless devices and aninterface f
Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:●A broadband modem (either DSL or cable) (1) and high-
Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. I
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Connecting to a wired networkUse a LAN connection if you want to connect the computer directly to a router in your home (insteadof working wirelessly)
4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download an
Component Description(3) Webcam light On: The webcam is in use.(4) Speakers (2) Produce sound.(5)USB 2.0 port Connects an optional USB device. For
Using the webcamYour computer has an integrated webcam, a powerful social networking tool, that allows you tocommunicate up close with friends and col
Using Beats AudioBeats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining aclear sound.Accessing Beats Audio C
Using videoYour HP computer is a powerful video device that enables you to watch streaming video from yourfavorite websites and download video and mov
Connecting an HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor, connect the high-definitiondevice according to t
Configuring audio settings (with HDMI TV)HDMI is the only video interface that supports high-definition video and audio. After you connect anHDMI TV t
5 Using the keyboard and pointingdevicesYour computer allows easy on-screen navigation. In addition to the keyboard, a TouchPad allows youto perform o
Using the keyboardThe keyboard allows you to type and the action keys and hot keys allow you to perform specificfunctions. For more details about the
iv Safety warning notice
Icon Key Descriptionf6 Plays the previous track of an audio CD or the previous section of a DVD or a BD.f7 Begins, pauses, or resumes playback of an a
Using the TouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light ●On: The TouchPad is off.● Off: T
NavigatingTo move the on-screen pointer, slide one finger across the TouchPad in the direction you want thepointer to go.SelectingUse the left and rig
Using TouchPad gesturesThe TouchPad supports a variety of gestures that let your fingers swipe, pinch, and rotate tomanipulate items on the desktop. T
ScrollingScrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then
RotatingRotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in theTouchPad zone. Move the right forefinger arou
6 Managing powerYour computer can operate on either battery power or external AC power. When the computer is onlyrunning on battery power and an AC po
Using Sleep or HibernationMicrosoft Windows has two power-saving states, Sleep and Hibernation.NOTE: For select models, Intel Rapid Start Technology (
Initiating and exiting SleepThe system is set at the factory to initiate Sleep after a specific period of inactivity, depending onwhether the computer
Initiating and exiting HibernationThe system is set at the factory to initiate Hibernation after a specific period of inactivity, dependingon whether
Table of contents1 Starting right ...
Using the power meterThe power meter allows you to quickly access power settings and view the remaining battery charge.●To display the percentage of r
Running on battery powerWhen a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery pow
Finding battery informationHelp and Support provides the following tools and information about the battery:● Battery Check tool in Help and Support to
Storing a user-replaceable batteryCAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures forextended periods of tim
Running on external AC powerFor information on connecting to AC power, see the Setup Instructions provided in the computer box.The computer does not u
Refreshing your software content with Intel SmartConnect Technology (select models only)When the computer is in the Sleep state, Intel® Smart Connect
7 Managing and sharing informationDrives are digital storage devices or solid-state drives that help you store, manage, share, andaccess information.
Using a USB deviceMost computers have more than one USB port, because this versatile interface allows you to connectnumerous kinds of external devices
Removing a USB deviceCAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to removethe USB device.CAUTION: To reduce the
Inserting and removing a digital storage cardTo insert a digital storage card:CAUTION: To reduce the risk of damage to the digital card connectors, us
Connecting to a wired network ... 204 Enjoyin
Using optical drivesAn optical disc drive uses laser light to read or store large amounts of information. Some drives canonly read information, but ot
such a BD movie release is inserted in the drive. Follow the on-screen instructions to install theupdate.●If lines appear on the display when viewing
Removing an optical discThere are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.1. Press the release button (1) on
Sharing drives on the networkYou can access software and data and install applications by sharing drives connected to anothercomputer in your network.
8 Maintaining your computerIt is important to perform regular maintenance to keep your computer in optimal condition. Yourcomputer is an important too
Improving performanceEveryone wants a fast computer and by performing regular maintenance tasks, using tools such asDisk Defragmenter and Disk Cleanup
Replacing a hard driveCAUTION: Drives are fragile computer components that must be handled with care. Do not drop adrive, place items on it, or expose
2. Using the cable tab (1), carefully lift up and disconnect the hard drive cable from the computer,and then pull the cable out from the routing clips
5. Disconnect the hard drive cable adapter (3) from the hard drive.To install a hard drive, reverse this procedure.Using HP 3D DriveGuard (select mode
Using Disk DefragmenterAs you use your computer over time, the files on the hard drive become fragmented. A fragmenteddrive means data on your drive i
Running on battery power ... 41Removing
Adding or replacing memory modulesAdding memory can help improve your computer's performance. Your computer is like your physicalwork area. The h
b. Grasp the edge of the memory module (2), and then gently pull the module out of thememory module slot.CAUTION: To prevent damage to the memory modu
9. Replace the service door.10. Replace the battery.11. Turn the computer right-side up, and then reconnect external power and external devices.12. Tu
Updating programs and driversHP recommends that you update your programs and drivers on a regular basis to the latest versionsbecause if you don'
Traveling with your computerTaking your computer with you on a trip might seem to overload some people and to others it is a“must have” to stay connec
9 Securing your computer andinformationComputer security is essential for protecting the confidentiality, integrity, and availability of yourinformati
Locating your security softwareHP Security Assistant provides a starting location for you to quickly access a collection of securitysoftware applicati
Setting Windows passwordsPassword FunctionUser password Protects access to a Windows user account. You may alsoset up your computer to require the use
Using Internet security softwareWhen you use your computer to access email, a network, or the Internet, you potentially expose yourcomputer to compute
Installing software updatesHP, Microsoft Windows, and third-party software installed on your computer should be regularlyupdated to correct security p
Using passwords ... 66Set
Securing your wireless networkWhen you set up your wireless network, always enable security features. For more information, seeProtecting your WLAN on
10 Using Setup Utility (BIOS) and SystemDiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input an
Starting Setup Utility (BIOS)To start Setup Utility (BIOS), follow these steps:1. Turn on or restart the computer, and then press esc while the “Press
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only
Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy
11 Backing up, restoring, and recoveringYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and
Creating backups1. Use HP Recovery Manager to create recovery media immediately after you set up the workingcomputer.2. As you add hardware and softwa
Creating the recovery media1. Select Start and type recovery in the search field. Select Recovery Manager from the list.Allow the action to continue,
Backing up system and personal informationYour computer has information that is important to you, such as files, emails, and photos, and youwant to be
●Number backup discs before inserting them into the optical drive.●You should back up:◦Before adding or changing software or hardware.◦Before the comp
Changing the computer boot order ... 8212 Specifications ...
Restore and recoveryRestoring to a previous restore pointSometimes installing a software program causes your computer or Windows to behave unpredictab
Recovering the original system using HP Recovery ManagerHP Recovery Manager software allows you to repair or recover the computer to its original fact
Changing the computer boot orderTo change the boot order for recovery discs:1. Restart the computer.2. Press esc while the computer is restarting, and
12 SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer o
Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond
13 Troubleshooting and support● Troubleshooting●Contacting customer support85
TroubleshootingDisc drive problemsIf the disc tray fails to open normally, follow these steps:1. Insert the end of a paper clip into the release acces
Cannot connect to a WLANIf you have a problem connecting to a WLAN, confirm that the integrated WLAN device is turned onand properly installed on your
Some networks change the SSID or network keys used in their routers or access points on aregular basis to improve security. You must change the corres
Get the latest version of the WLAN device software and drivers for your computer from the HPwebsite at http://www.hp.com. If the WLAN device you are u
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