quick helphp deskjet 9xx seriestable of contentslearn to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1introducing the hp d
8manual two-sided printingManual Two-Sided Printing is a feature that enables the printer to print both sides of a page when the Rear Access Door is a
98product specifications for the hp deskjet 960 series printerhp deskjet 960cxi model no. C8932Ahp deskjet 960cse model no. C8932Bblack text print spe
99memory8MB built-in RAMbuttons/LightsCancel buttonPrint cartridge status lightResume button and lightPower button and lightI/O interfaceCentronics pa
100power requirementsInput voltage: 100 to 240 Vac (±10%)Input frequency: 50/60 Hz (+3 Hz)Accommodates the worldwide range of ac line voltages and fre
101OUT tray capacity:Draft: up to 35 sheetsNormal: up to 50 sheetsBest: up to 50 sheetsmedia sizepaper:U.S. Letter: 216 x 279 mm (8.5 x 11 in)Legal: 2
102Hagaki: 100 x 148 mmlabels:U.S. Letter: 216 x 279 mm (8.5 x 11 in)A4: 210 x 297 mmtransparencies:U.S. Letter: 216 x 279 mm (8.5 x 11 in)A4: 210 x 2
103infrared printing specifications range1 meter (3 feet)30 degree conesupported operating systemsSome operating systems supported by infrared technol
104automatic two-sided printing module specifications Automatic Two-Sided Printing Module model no. C6463Aduty cycle5,000 sides of pages per monthdime
105media sizepaper:U.S. Letter: 216 x 279 mm (8.5 x 11 in)Executive: 184 x 279 mm (7.25 x 10.5 in)A4: 210 x 297 mmA5: 148 x 210 mmB5: 182 x 257 mmcard
106hp professional brochure & flyer paper, two-sided gloss:Letter-size: 50 sheets C6817AA4-size: 50 sheets (Europe) C6816AA4-size: 50 sheets (Asia
107minimum printing margins The printer cannot print outside a designated area of the page so your document content must be contained within the print
9using paper trays in trayThe In tray holds paper or other media to be printed.1. in tray pulled out 2. paper length guide 3. paper width guide1. out
108Hagaki postcardsLeft and Right Margins: 3.2 mm (0.125 in)Top Margin: 1.8 mm (0.07 in)Bottom Margin: 11.7 mm (0.46 in)envelopesLeft and Right Margin
109system requirements Your computer should meet the following requirements:USB connectionPowerPC Mac OS-based computer with a USB portMac OS version
110
111indexAalignment9095100AppleTalknetwork connection1142Automatic default printer setting8Automatic Paper-Type Sensor2847disabling487
112Fflashing lights6668all lights flashing67Power light66Print Cartridge light67Resume light66Ggreeting card printing30greeting cardsprintingg
113Ooperating environment909499orientationpaper13Out tray610Out tray extension10Ppage layoutcontrolling13paper size13rotate 180 degrees13
114print settingsdefault816selecting13print speed271889398black text889398mixed text with color graphics889398print technology
115RRear Access Door84066refilling print cartridge61register panel64registering your hp deskjet printer64restart printing15restarting printer
116UUSB connection11problems72Wwarning messages3warnings icon3Websiteregistering your hp deskjet printer64WOW panel64
10out trayChange the position of the Out tray for different printing needs.1. single envelope slot 2. out tray down 3. out tray extension1. out tray u
11printing with the hp deskjet printer The printer is controlled by software installed on your computer. The printer software, also called the printer
12selecting the default printer using other optionsOther options allow you to select a default printer without using the Chooser. Try one of these opt
13selecting print settingsThe following instructions provide the most common method of selecting page layout and print options. The software program y
144.Select Paper Type/Quality to choose print quality options, paper type, ink density, and drying time.5.Select Layout to choose multiple pages per s
15• Marking a print request urgent- Click the job title or icon, then click the small clock.- Click Urgent in the dialog box that appears. This action
16using the buttons in the print dialog boxThe buttons at the bottom of the Print dialog box include:Default: returns the print settings to the system
17printing on paper and other media•envelopes• transparencies• labels• business cards, index cards, and other small media• photographs• greeting cards
product maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 49print cartridge status light . . . . . . . . . . . . . . . . . . . . . . . .
18envelopes Print a single envelope using the envelope slot, or print a stack of envelopes using the In tray.printing a single envelopepreparing to pr
195.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to select the
20printing stacks of envelopespreparing to print1.Pull out the In tray. 2.Slide out both paper guides and remove all paper from the tray.3.Place no mo
215.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to select the
22transparencies preparing to print1.Pull out the In tray. 2.Slide out both paper guides and remove all paper from the tray.3.Fan the edges of the tra
234.Click OK.5.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to
24labels preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Fan the edges of the label sheets
255.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to select the
26business cards, index cards, and other small media preparing to print1.Pull out the In tray, then raise the Out tray.2.Slide out both paper guides a
273.Select the following options:•Page Size: Appropriate card size•Scaling (%): Appropriate percentage (100 is the default)•Orientation: Portrait4.Cli
1learn to print• introducing the hp deskjet series printer• terms and conventions• notices and acknowledgments• learning about printer features• using
28photographs preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Fan the edges of the photo p
295.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to select the
30greeting cards preparing to print1.Pull out the In tray, then raise the Out tray.2.Slide out both paper guides and remove all paper from the tray.3.
315.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to select the
32posters preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Fan the edges of the sheets to s
336.Select Paper Type/Quality, then choose the following:•Paper Type: plain paper•Print Quality: Normal 7.Select Layout, the choose the following:•Til
34banners preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Raise the Out tray and slide the
354.Click OK.5.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to
36iron-on transfers preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Fan the edges of the i
374.Click OK.5.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to
2introducing the hp deskjet series printer Congratulations! You have purchased an HP Deskjet printer which is equipped with several new features: • Ex
38manual two-sided printing preparing to print1.Pull out the In tray.2.Remove all paper from the Out tray.3.Place paper in the In tray.4.Slide the pap
397.Select Layout, then choose the following:•Pages Per Sheet: 1 (Normal)•Print Both Sides: Select this option•Binding: Appropriate book or tablet sty
40printing guidelines• Print two-sided documents using one of the following methods:- Attach the Rear Access Door for manual two-sided printing- Attac
41special features• infrared printing feature• automatic two-sided printing module• automatic paper-type sensor
42infrared printing feature using infrared printing with a PowerBookIf your PowerBook is equipped with infrared technology that uses the IrDA protocol
43infrared printing with a Palm Pilot1.Locate the infrared lens on the Palm Pilot.2.Align the Palm Pilot’s infrared lens with the printer’s infrared l
44infrared printing with an hp photosmart digital camera1.Locate the infrared lens on the digital camera.See the camera’s operating manual for the loc
45automatic two-sided printing module preparing to print1.Pull out the In tray.2.Slide out both paper guides and remove all paper from the tray.3.Plac
464.Click OK.5.Click File > Print.The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to
47automatic paper-type sensor The Automatic Paper-Type Sensor automatically determines the correct paper type for most paper or media placed in the In
3terms and conventions The following terms and word conventions are used in Quick Help.termsThe HP Deskjet 990cxi/cse, HP Deskjet 980cxi, HP Deskjet 9
48turning off the automatic paper-type sensor1.Open the file you want to print.2.Click File > Print.The hp deskjet 9xx screen appears displaying th
49product maintenance• print cartridge status light• replacing print cartridges• automatically cleaning print cartridges• manually cleaning print cart
50print cartridge status light understanding the print cartridge status light The Print Cartridge Status light flashes when one or both of the print c
51checking the print cartridge statusOpen the printer’s top cover when the Print Cartridge Status light flashes. The yellow arrow on the print cartrid
523.Verify that the correct print cartridges are installed if there is still a problem. 4.Replace the cartridges if the problem persists.solving probl
53replacing print cartridges Before buying replacement print cartridges, verify the correct part numbers. When a print cartridge is empty, leave the e
546.Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape.Caution! Do not touch the print cartridge
558.Secure the cradle latch. You hear a click when the latch is fully secured.9.Close the top cover. • A calibration page prints. The printer generate
56automatically cleaning print cartridgesIf your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges need to
57manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. Debris ca
4notices and acknowledgments hewlett-packard company noticesThe information contained in this document is subject to change without notice.Hewlett-Pac
58cleaning the print cartridges and print cartridge cradle1.Dip the end of a clean cotton swab into the distilled water and remove any excess water.2.
595.Wipe the underside of the print cartridge cradle walls using clean, moistened cotton swabs.Repeat this process until no ink residue appears on a c
60cleaning the printer case The printer ejects ink onto paper in a fine mist, and small amounts of ink may be deposited on the printer case over time.
61refilling print cartridgesDo not refill HP print cartridges. Refilling print cartridges causes the electronic and mechanical components of the print
62maintaining print cartridgesThe following tips will help maintain HP print cartridges and ensure consistent print quality:• Keep all print cartridge
63print cartridge part numbersWhen replacing print cartridges for your HP Deskjet 9xx series printer, buy print cartridges with the following part num
64using the hp deskjet utilityThe hp deskjet Utility provides options which affect printing style and output. It contains a number of useful tools to
65solve a problem• printer lights are flashing• printer is not printing• printer is too slow• problems with printouts• problems with the infrared prin
66printer lights are flashing Flashing lights indicate the printer status. power light The printer may be receiving data and is preparing to print. Th
67print cartridge light • The top cover is open. Close the top cover.• There may be a problem with one of the print cartridges. all lights are flashin
5learning about printer features buttons and lightsThe HP Deskjet printer buttons let you turn the printer on and off, cancel a print job, or resume p
68printer is not printing paper does not come out of the printerFollow these instructions to correct the problem.check the printer Verify the followin
69paper jams when using the rear access door1.Remove the paper from the In and Out trays.2.Press the Resume button on the front of the printer.3.If yo
70printer does not turn onThe printer may have drawn too much power.1.Disconnect the power cord from the printer.2.Wait approximately 10 seconds.3.Rec
71printer is too slow The print speed and overall performance of the printer can be affected by several variables. computer does not meet system requi
72conflicting USB cable connectionsA printing conflict may arise when the printer and several USB devices are attached to a hub. There are two methods
73problems with printouts blank pages are printingThe printer may process pages containing no text or images if:• One or both print cartridges is empt
74parts of the document are missing or printed in the wrong placeFollow these instructions to reset paper orientation, page size, print margins, and o
75printout does not reflect new print settings The printer’s default settings may differ from the software application’s print settings. Select the ap
76photos are not printing correctly 1.Confirm that the photo media is placed in the In tray with the print side down.2.Slide the photo media forward u
77banners are not printing correctly1.Verify that the Out tray is raised.2.Verify that either A4 Letter Banner or US Letter is selected on the hp desk
6resume button and lightThe light above the Resume button flashes when an action is required such as loading paper or clearing a paper jam. When the p
78problems with the infrared printing feature connection cannot be established or printer is taking too long to printCorrect the problem by performing
79printer prints only a single calendar appointmentThe Palm Pilot may not have an enhanced printing application installed. You must install an enhance
80problems with the automatic two-sided printing module binding margin is in the wrong placeYou may have chosen an incorrect paper orientation or bind
81paper jams occur inside the automatic two-sided printing module1.Remove the paper from the In and Out trays.2.Press the Resume button on the front o
82paper jams occur in the printer when the automatic two-sided printing module is attached1.Remove the paper from the In and Out trays.2.Press the Res
83automatic option for two-sided printing cannot be selected in the layout dialog boxThe Automatic Two-Sided Printing Module may not be enabled. 1.Cli
84only one side of the page prints when the automatic two-sided printing option is selectedUse the following solutions:• Verify that you have selected
85problems with the automatic paper-type sensor print quality is different when the automatic option is selectedThe print quality is automatically set
86optimal paper mode is not used when the automatic option is selected1.Verify that the paper is free of scratches or wrinkles.The Automatic Paper-Typ
87product specifications• product specifications for the hp deskjet 990 series printer• product specifications for the hp deskjet 980 series printer•
7infrared lens The HP Deskjet printer has a special Infrared (Ir) lens. The Infrared lens allows printing from an infrared sending device such as a Pa
88product specifications for the hp deskjet 990 series printerhp deskjet 990cxi model no. C6455Ahp deskjet 990cse model no. CC6455Bblack text print sp
89memory8MB built-in RAMbuttons/LightsCancel buttonPrint cartridge status lightResume button and lightPower button and lightInfrared lightI/O interfac
90operating environmentMaximum operating conditions:Temperature: 41 to 104 degree F, 5 to 40 degrees CHumidity: 15 to 80 percent RH noncondensingRecom
91media weightpaper:U.S. Letter: 60 to 90 g/m2 (16 to 24 lb)Legal: 75 to 90 g/m2 (20 to 24 lb)envelopes: 75 to 90 g/m2 (20 to 24 lb)cards: Up to 200 g
92banner:U.S. Letter: 216 x 279 mm (8.5 x 11 in)A4: 210 x 297 mmenvelopes:U.S. No. 10: 105 x 241 mm (4.3 x 9.5 in)Invitation A2: 111 x 146 mm (4.37 x
93product specifications for the hp deskjet 980 series printerhp deskjet 980cxi model no. C6500Ablack text print speed Draft: Up to 15 pages per minut
94buttons/LightsCancel buttonPrint cartridge status lightResume button and lightPower button and lightI/O interfaceCentronics parallel, IEEE 1284–Comp
95power consumption2 watts maximum when off4 watts average non-printing40 watts average when printingpower requirementsInput voltage: 100 to 240 Vac (
96media handlingsheets: up to 150banners: up to 20 sheetsenvelopes: up to 15cards: up to 45 cardsgreeting cards: up to 5 cardstransparencies: up to 30
97index/greeting cards: 76 x 127 mm (3 x 5 in)102 x 152 mm (4 x 6 in)127 x 203 mm (5 x 8 in)AG: 105 x 148.5 mmHagaki: 100 x 148 mmlabels:U.S. Letter:
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