HP LaserJet 4V Manuel d'utilisateur

HP LaserJet 4V and 4MV PrintersUser’s Manual

F Sales and Service OfficesCalling for Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1IndexConte

7Maintaining Your PrinterIntroductionYour printer requires minimum routine maintenance. This chapter explainsthe following tasks:• Cleaning the printe

Printer Cleaning Tasks To clean the printer:WarningBefore you begin these steps, turn theprinter OFF and unplug the power cord.1 Open the printer’s fr

Working with the Toner CartridgeToner Cartridge LifeThe life of your toner cartridge depends on the amount of toner your printjobs require. When you p

Extending Toner Cartridge Life You can extend the life of your toner cartridgeand temporarily reestablish print quality byredistributing the toner.To

Clearing the TONER LOW Message When the toner level in the toner cartridge gets low, a 16 TONER LOWmessage appears in the control panel display. You c

7-6 Maintaining Your Printer

8Solving Printer ProblemsIntroductionThis chapter discusses the following:• Troubleshooting check list• Clearing paper jams• Improving print quality•

Troubleshooting Check ListUse the following information to help solve printer problems. Fornetworked printers, check with your network administrator

The printer cannot produce a self-test printoutSituation SolutionPrinter is not off line. Press [On Line] to place the printer off line (the printer c

Software, Computer, and Printer Interface ProblemsJob sent to printer but nothing printsSituation SolutionPrinter is OFF or notconnected to an activep

Contents-6

Computer, network, or I/O port problemsSituation SolutionPrinter interface problems. Run a self test to verify that the interface configurations shown

Print speed is slowSituation SolutionFirst page takes muchlonger to print thanfollowing pages.Set the Power Save feature for a longer time period or t

Blank, garbled, or incomplete pages print or printing is interruptedSituation SolutionBlank pages print. Turn the printer off then back on.Toner cartr

Printer does not recognize typefaces, tray selection, other printerpersonalities (PostScript, etc.), or similar requestsSituation SolutionPrinter prin

Manual feed problemsSituation SolutionCannot clear manual feedmessages.A previous print job may still be in the printer’s buffer. Press [Shift] +[Res

250-sheet PC cassette problemsSituation SolutionGeneral operation problems. For general paper operation information refer to Chapter 3 “PrintingTasks”

PostScript TroubleshootingThe items below are PostScript language specific and may occur whereseveral printer languages are used and in shared printer

Clearing Paper JamsIf the message 13 PAPER JAM appears in the display panel, look for jammedpaper in any of the locations indicated in Figure 8-2. If

NoteThe front cover must be opened then closed to clear the paper jammessage.Since jams can occur in more than one area, be sure to check all areas.Pa

Removing Paper Jams 1 Open the MP tray by grasping the door onthe front of the printer, at the pattern ofraised dots on each side. Pull the traydown

1About Your PrinterIntroductionThis chapter introduces the features listed below for the HP LaserJet 4Vand 4MV printers (Figure 1-1). More information

5 Remove any paper from this area bypulling it in the direction shown by thearrow then close the front cover.6 Remove any paper from this area bypulli

Cassette Area Paper JamsCheck both, the Paper Cassette and theoptional Lower Cassette, for paper jams. Theprocedure for removing paper jams from these

Repeated Paper JamsSituation SolutionGeneral repeated paperjam problems.1.2.3.4.5.6.Check to see that media is correctly loaded in trays (see Chapter3

Improving Print QualitySolutions to general causes of print quality problems are given in thechecklist below, followed by specific samples of common p

DropoutsIf faded-out areas, generally rounded, occur randomly on the page:•The moisture content of the paper is uneven or the paper has moist spots on

Background Gray Toner ShadingIf the amount of background toner shading becomes unacceptable, theprocedures described below may help to clear the condi

Line at Edge of PaperIf a line appears on the edge of the paper after printing about 10,000 pages(usually the right side and running the direction tha

Understanding Printer MessagesThe following table lists printer messages and their meanings and describesrecommended actions. Messages that begin wit

Message Description Recommended Action09 MENU RESET Clears the page buffer, removes temporarydata such as downloaded fonts, and setsuser-selected defa

Message Description Recommended Action18 MIO NOT READY The MIO card is not ready. The Bi-Tronicsparallel port will continue to operate normally.If the

The HP LaserJet 4V PrinterThe HP LaserJet 4V printer provides 16-page-per-minute printing of Letteror A4 paper at true 600-dpi (dots-per-inch) resolut

Message Description Recommended Action41.[X] ERROR X=1, 2, 4, or 5A temporary printing error occurred. Remove the page from the output bin and press[

Message Description Recommended Action61.[x] SERVICE X=0 - 4The printer encountered a parity error whenaccessing the RAM memory SIMM in slot“X”. If X

Message Description Recommended ActionAlphabetical ListingsFS DISK FAILURE Printer detected a disk failure. Printer operation may continue, provided a

Clearable Warnings If you receive a clearable warning message, the printer changed settings(see Table 8-2 below) in order to print your print job.A cl

Calling for HelpIf you try all the suggestions given in this manual and still need assistance,call the authorized Hewlett-Packard dealer where you pur

8-30 Solving Printer Problems

ACommon PCL Printer CommandsPCL Printer Commands (EscapeSequences)Most software applications do not require you to enter printer commands.See your com

Figure A-1 displays the elements of a typical printer command ( in thisinstance a command for page orientation).Printer Command Explanation1 Escape ch

PCL Font SelectionPCL printer commands for selecting fonts appear in the PCL Typeface List(see Chapter 5, “Special Tasks”). An example from this list

PrinterCommandFunction # Refers To? Escape character (see Table A-1 or your software manual.)LFLine feed n/aFFForm feed n/aCRCarriage return n/a?E Res

Paper HandlingYour printer arrives with a pull-down Multipurpose (MP) Tray to handle avariety of print media. The MP Tray holds approximately 100 shee

BEnvironmental SpecificationsLocation RequirementsPlace your printer on a sturdy, level surface in a well ventilated room. Theenvironment should be st

Specifications for 4V and 4MV PrintersPhysical Dimensions Height 12.5 in. (317 mm)Height of Lower Cassette option 4.7 in. (120 mm)Width 18.1 in. (459

FCC RegulationsThis equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC rules. T

Safety InformationLaser SafetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Foodand Drug Administration has implemented regulation

Laser Statement for FinlandLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP LaserJet 4V/4MV laserkirjoitin on käyttäjän kannalta turvalline

DECLARATION OF CONFORMITYaccording to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-Packard CompanyManufacturer’s Address: 11311 Chinden B

CMedia SpecificationsIntroductionYou can use a variety of paper and other print media successfully with theHP LaserJet printer using the guidelines in

Paper and Preprinted Forms For best results, use conventional 20-lb (75-g/m2) xerographic paper. Makesure the paper is of good quality and free of cu

Adhesive Labels Use only labels recommended for use in laser printers. To purchaselabels, consult your HP authorized dealer or see the inside front co

Envelopes You can print many types of envelopes with your printer. Some envelopestyles perform better than others because their construction is better

Input/Output (I/O) FeaturesStandard built-in Bi-Tronics parallel interface allows high-speed two-waycommunication between the printer and your compute

DMemory/Personality SIMM InstallationGeneral InformationYour HP LaserJet printer has four SIMM (Single In-line Memory Module)slots. Use them to instal

Installing a SIMM BoardCautionSIMM boards and your printer controllerboard can be damaged by small amounts ofstatic electricity. Wear an antistatic wr

5 Insert the board firmly into the SIMM slotat about a 20-degree angle. Use closestopen slot toward the back of the printer.6 Rotate the SIMM toward t

Testing a SIMM BoardUse the procedures below to print a self test to verify SIMM boardinstallation. Procedures are given for both memory and PostScrip

PostScript SIMMNotePostScript language SIMMs for the HP LaserJet 4 plus and 4M plusprinters cannot be used in the HP LaserJet 4V and 4MV printers. Onl

To check memory for the 61.x SERVICE and 62.x ERROR messages:1 Switch the printer OFF, then back ON (data will be lost).2 If the error message appears

EWarranty and Software LicenseLimited Warranty This Warranty gives you specific legal rights. You may also have otherrights which may vary from area t

ExclusionsThe warranty on your HP LaserJet printer shall not apply to defects ordamage resulting from:• Improper or inadequate maintenance by customer

Warranty LimitationsThe warranty set forth above is exclusive and no other warranty, whetherwritten or oral, is expressed or implied. Hewlett-Packard

Service After the Warranty PeriodIf your hardware fails after the warranty period and you have an HPMaintenance Agreement, request service as specifie

PCL Typefaces Figure 1-2About Your Printer 1-5

Help From the HP Customer SupportCenter If your organization’s support personnel or your dealer are unable to answeryour question, Hewlett-Packard has

HP Software Product LicenseIMPORTANT: Please read this License carefully before using this Software. The right to use this Software is granted only if

FSales and Service OfficesCalling for HelpTo find a service authorized HP Dealer in the U.S., call (800) 752-0900. Tofind a service authorized HP Deal

Austria:Hewlett-Packard Ges.m.b.H.Lieblgasse 1P.O. Box 72A-1222 ViennaAustriaTelephone: 43 222 2500-0Belgium:Hewlett-Packard Belgium SA/NVBoulevard de

Middle East/Africa:Middle East, Central AfricaSales HeadquartersHewlett-Packard S.A.7, rue du Bois-du-LanP.O. Box 364CH-1217 Meyrin 1 (Geneva)Switzerl

Mexico Guadalajara:Hewlett-Packard de México, S.A.de C.V. Montemorelos No. 299Fracc. Loma Bonita ZapopanC.P. 45060Telephone: 31-46-00Mexico, D.F.:Hewl

Index!11x17 paper size 3-3AA3 paper size 3-3A4 paper size 3-3accessoriescompatible 1-8memory SIMM D-1part numbers 1-8PostScript SIMM D-1acoustic

sizes 3-3specifications 3-19, C-4environmentalconservation 5-15, 5-17specifications B-1 - B-2error messages 8-22 - 8-28PostScript 6-5See also trou

MMacintosh 1-6security 2-4software 2-4, 6-12macrosdownloading 5-9maintenance 7-1manual feed 3-12envelopes 3-21labels 3-13letterhead 3-17selection 4-

paper traysSee also cassette, paperParallel cable 1-9Parallel Menucontrol panel 4-13parts 1-9PCLcommands A-1, A-4font selection 5-7, A-3language 1

The HP LaserJet 4MV PrinterThe HP LaserJet 4MV printer offers all the features of the HP LaserJet 4Vprinter, plus is fully configured with additional

Rradiation performance B-4radio reception B-3RAMrecommendations 5-8Ready light 4-2recyclingtoner cartridges 7-3Redirector 2-6repacking guidelines E

troubleshootingcheck list 8-2 - 8-6, 8-8 - 8-10faster printing 5-11, 5-17, 8-6formatting 8-8general description 8-1Lower Cassette 8-9manual feed 8

PostScript TypefacesFigure 1-3About Your Printer 1-7

Accessories and Options You can increase your printer’s capabilities by adding accessories andoptions such as the 500-sheet Universal Lower Cassette a

© Copyright Hewlett-Packard Company 1994All Rights Reserved.Reproduction, adaptation,or translation without priorwritten permission isprohibited, exce

Option Part Number Description or UseToner Cartridge C3900A Replacement toner cartridge.Memory upgrades 1 MByte - C3130A 2 MByte - C3131A4 MByte - C31

HP LaserJet 4V/4MV Printer PartsThe following illustrations show the locations and names of key printerparts (Figures 1-5 through 1-7).1. Front cover

1. Print density dial 3. Location of toner cartridge 6. Transfer roller2. Arrow guide for installingtoner cartridge in printer4. Fuser 7. Multipurpose

1. Optional PostScript DiskAccessory location4. HP JetDirect interface(optional on LaserJet 4Vprinter)6. Dust cover for 250-sheet11x17 or A3 Paper Cas

2Software For Your PrinterIntroduction This chapter introduces the software you received with your printer andbriefly describes its features. It also

Software for the HP LaserJet 4V PrinterThe HP LaserJet 4V printer comes with Windows and DOS software driversthat you need to use your printer with He

Software for DOSIncluded with your printer is a package that contains drivers andinstallation instructions for serveral DOS applications. If a driver

Software for the HP LaserJet 4MV PrinterIn addition to the capabilities of the HP LaserJet 4V printer, the HPLaserJet 4MV printer comes with both the

PostScript Driver for Windows 3.1The HP LaserJet 4MV printer comes with a printer driver for use withAdobe’s PostScript language. Once you install thi

Microsoft LAN Manager and IBM LAN ServerThis software helps network administrators quickly setup HP LaserJetprinters through an OS/2 server. Along wit

ConventionsThis manual uses the following conventions:Bold indicates emphasis or a minor heading.Italic refers to a document title or is used for emph

3Printing TasksIntroductionYour new LaserJet printer makes it easy for you to perform a wide varietyof printing tasks. You can print on several sizes

Printing Paper from the Best PaperSource Your printer can print on envelopes and all the paper sizes identified inFigure 3-1 and Table 3-1 using the a

Selecting Paper and Other Print Media Table 3-1 presents guidelines to select supported paper for printing from theMP Tray or Paper Cassette. (See App

Paper Cassette Dimensions Weight CapacityPaper, Letter 8 1/2 x 11 in216 x 279 mm Single sided: 16 to 28 lb.(60 to 105 g/m2)250 sheets of 20# paperPape

Loading Paper Your printer handles paper from the Multipurpose (MP) Tray (1, Figure 3-2)or a Paper Cassette (2, Figure 3-2). By default, the printer d

Loading Paper into the Letter or A4Paper Cassette The Letter or A4 Paper Cassette holdsapproximately 250 sheets of paper. See Table3-1 and Appendix C

3 Slide in a stack of paper until it is in solidcontact with the rear of the cassette. Press down on all four corners of thepaper stack so paper rests

Loading Paper into the 11x17 or A3 PaperCassette The 11x17 or A3 Paper Cassette holdsapproximately 250 sheets. See Table 3-1 andAppendix C for media s

3 Slide in a stack of paper until it is in solidcontact with the rear of the cassette. Press down on all four corners of thepaper stack so paper rests

Loading Letter, Legal, 11x17, A4, or A3Paper into the MP Tray The Multipurpose (MP) Tray allows you tofeed one sheet of paper at a time, or toautomati

Supplementary DocumentsThe technical reference guides listed below are designed for programmers.The paper specification guide is useful for purchasing

4 Place paper in the MP Tray, withside-to-be-printed down. The height of thepaper stack should not exceed the limitmark on the paper width guides. Pap

Manually Feeding Pages from the MPTray On rare occasions (when printing transparencies, for instance), you maywant the printer to stop after each page

Printing Labels or Transparencies fromthe MP TrayPrint labels and transparencies from the MP Tray to prevent them fromcurling or jamming in the print

To load and print labels ortransparencies: 1 Open the MP Tray by grasping the dooron the front of the printer, at the patternof raised dots on each si

Printing on Custom-sized Paper from theMP TrayYou can print on custom-sized paper from theMP Tray. The largest size of paper supportedis 11.7x17.7 inc

B. If your software allows for it, also set thebottom margin. Take the maximum paperlength size 17.7 inches, subtract 6 inches (thelength of the card)

Printing Letterhead Documents,Preprinted Forms, and Special Papers Use the following procedures to print the firstpage of a document on preprinted or

Reserving or Locking Out the MP Tray orPaper CassettesYou can reserve, or lock out, paper cassettes that hold special papers fromother users. Reserve

Printing an Envelope from the MP TrayYou can print an envelope from the MP Tray. This section explains how toprint an envelope using your software app

Loading an Envelope into the MP Tray 1 Open the MP Tray by grasping the dooron the front of the printer, at the patternof raised dots on each side.

Customer ServiceCustomer SupportCustomer Support options US and CanadaCustomer Support Assistance (208) 323-2551 Mon-Fri 7 a.m. to 6 p.m. Wednesday 7

Printing an Envelope from a SoftwareApplication 1 Load an envelope into the MP Tray. 2 Specify MP Tray in your softwareapplication’s printer setup and

Printing from the Optional 500-sheetUniversal Lower Cassette An optional 500-sheet Universal Lower Cassette is available for yourprinter. It consists

Loading Paper into the Optional LowerCassette1 Pull the Lower Cassette out of the base.2 Adjust the cassette for the paper size youwant to load by mov

Stopping a Print Request You can stop a print request from your software application or from theprinter’s control panel. In either case, the printer p

4Understanding the Control Panel IntroductionYou can perform most routine printing tasks from your computer, throughyour software applications. Softwa

Control Panel LayoutThe control panel consists of a 16-character display panel, three indicatorlights, and eight keys, three of which have alternate f

Control Panel KeysNoteYou must take the printer off line (press [On Line] to do so) to use controlpanel keys, except for [MP]Paper Size] and keys rela

Key Explanation[On Line] Switches the state of communication between computer and printer either on(on line) or off (off line). For the printer to rec

Settings and DefaultsThe printer makes most printing decisions based on either temporarysettings or permanent defaults.NoteSettings you send from soft

Control Panel MenusPressing [Menu] gives you access to the menus, one after another. Eachmenu is described in a separate table in this section. When o

Contents1 About Your PrinterIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1The HP

Printing MenuYou can override or change any Printing Menu setting through mostsoftware applications. When you change a setting from the printers cont

PCL MenuPCL Menu items allow you to choose the printers default font and symbolset. Printer Control Language (PCL) is HPs printer language. You can

Job MenuYou can change Job Menu items through your software application if youhave installed an appropriate printer driver.Item Options ExplanationRES

Configuration MenuConfiguration Menu items can be selected only from the printers controlpanel. You cannot temporarily change them in your software a

Item Options ExplanationCLR WARN ON*, JOB A clearable warning indicates a transient condition in theprinter. The printer continues to function because

Memory Configuration MenuThis menu contains the items for personality Resource Saving and I/OBuffering. Depending on how your printers memory is conf

Parallel MenuParallel Menu items can be selected only from the printers control panel.You cannot change or override them from your software applicati

Te s t M e n uTest Menu items can be selected only from the printers control panel. Youcannot change or override them from your software application

Menu of ResetsAdditional reset options are available through the Menu of Resets. You canlose buffered page data or printer configuration data when you

4-16 Understanding the Control Panel

Printing on Custom-sized Paper from the MP Tray . . . . . . . . . . 3-15Printing Letterhead Documents, Preprinted Forms, and SpecialPaper

5Special TasksIntroductionThis chapter explains special tasks you perform occasionally to adjust yourprinter, manage its memory, and fine-tune print q

Switching Printer Languages(Personalities)If more than one printer language is installed, by default your printer is setto switch automatically betwee

Testing Your PrinterUsing the printer’s control panel, you can run the following tests to getinformation about your printer’s current settings, option

56101378111234921Figure 5-15-4 Special Tasks

Item Key to Figure 5-11 Menu selections: Lists selections in the order in which they appear in the control paneldisplay. Also includes options such as

Checking Installed PCL FontsYour HP LaserJet printer comes with 45 scalable typefaces (35 Intellifontand 10 TrueType internal scalable typefaces) and

Figure 5-2Special Tasks 5-7

How Much Memory Do You Need?The amount of memory you need depends on how you use your printer. YourHP LaserJet 4V printer, which contains only the PCL

How Your Printer Uses MemoryThe printer’s memory receives, holds, and processes data from incomingprint jobs and manages downloaded resources. Resourc

You may want to change the amount of memory allocated if you downloadan unusually large number of fonts, or if your printer is in a sharedenvironment.

Saving Energy with Power Save . . . . . . . . . . . . . . . . . . . . 5-176 PostScript PrintingIntroduction . . . . . .

How I/O Buffering Improves PerformanceWhen you send a job to the printer, you can get back to work more quicklyafter you press Print from a software p

Fine-Tuning Print QualityYou can fine-tune the quality of your printer’s output by adjusting printdensity and setting Resolution Enhancement technolog

To Adjust Print DensityYou can change the print density using theprinter’s density dial by following these steps:WarningThe fusing assembly gets HOT.

Enhancing ResolutionResolution Enhancement technology (REt) refines the print quality ofcharacters and graphics by smoothing the fine gradations along

Figure 5-4 illustrates three REt settings. Set REt so that the REt block is auniform gray with no vertical lines (see Image 2 below). Image 1 is too l

Saving Toner with EconoMode EconoMode lowers printing costs by reducing the amount of toner on theprinted page. We recommend EconoMode for draft copy

Saving Energy with Power Save To reduce the amount of power it consumes, your printer has an adjustablePower Save feature. Power Save shuts down the

5-18 Special Tasks

6PostScript PrintingIntroductionAdobe’s PostScript language is available as an option for the HP LaserJet4V printer and is standard with the HP LaserJ

Using the Right Printer DriverThis chapter assumes you have an HP LaserJet 4MV printer or that youhave added the PostScript language SIMM to your HP L

Repetitive Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20Improperly Formed Characters . . . .

Control Panel DifferencesAs explained in Chapter 4, “Understanding the Control Panel,” pressing[Menu] gives you access to menus, one after another. Mo

Control Panel Menu MapPRINTING MENU PCL MENU PS MENU JOB MENUCONFIGMENUMEM CONFIGMENU*PARALLELMENU TEST MENUCOPIES FONTSOURCEPRT PS ERRS RESOLUTION MP

PostScript MenuWhen PostScript is installed, a PostScript language menu is added to thecontrol panel system of menus. Menu Items Affected by PostScrip

Item Options ExplanationRESOLUTION 300 or 600* If your PostScript printer driver cannot select 600 dpi, you canselect 600 dpi resolution from the prin

Test Menu ItemsThe PostScript Test Menu includes:• PS Config Page• PS Typeface List• PS Demo PageTo print a Test Menu page1 Press On Line] to take th

PostScript Configuration PageThe PostScript configuration page (the PS CONFIG PAGE item in the TestMenu) is shown in Figure 6-1.Item Explanation1 Sett

Figure 6-1 PostScript Configuration Page PostScript Printing 6-9

PostScript Demonstration PageThe PostScript language demonstration page (PS DEMO PAGE in the controlpanel’s Test Menu) is designed to illustrate your

Figure 6-2 PostScript Typeface ListPostScript Printing 6-11

The PostScript Disk AccessoryIf you have an HP LaserJet 4MV printer or if you have added the PostScriptoption to your HP LaserJet 4V printer, you can