HP 9500mfphp Manuel d'utilisateur

color LaserJet 9500mfphpuser guide

http://www.hp.com/go/clj9500mfp8 ContentsRev. 1.0Troubleshooting fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/go/clj9500mfp84 Chapter 4 – FaxingRev. 1.05 Touch OFF (default) to turn off dialing prefix, or touch CUSTOM to see the keyboard on t

ENWWSetting the paper tray 8514Setting the paper trayThe paper tray setting selects the MFP tray from which to pull paper for printing faxes.To select

http://www.hp.com/go/clj9500mfp86 Chapter 4 – FaxingRev. 1.0Setting the destination binThe destination bin setting specifies the MFP output bin to rec

ENWWSetting the destination bin 8714Troubleshooting faxUse the following checklist to help identify the cause of any fax-related problems that you enc

http://www.hp.com/go/clj9500mfp88 Chapter 4 – FaxingRev. 1.0• Roll-over lines: A phone system feature where a new call “rolls over” to the next availa

ENWWChecking fax status 8914Are you using a phone company voice-messaging service or an answering machine?If the rings-to-answer setting for the messa

http://www.hp.com/go/clj9500mfp90 Chapter 4 – FaxingRev. 1.0 OPERATIONAL / ENABLED1 - The analog fax is installed and ready. OPERATIONAL / DISABLED1 -

ENWWFax feature is not operating 9114Fax feature is not operatingUse this table to identify and solve fax malfunctions.Problem Cause SolutionThe fax i

http://www.hp.com/go/clj9500mfp92 Chapter 4 – FaxingRev. 1.0The formatter board is faulty. Contact your HP service representative for service.The LAN

ENWWGeneral fax problems 9314General fax problemsUse this table to solve fax problems.Problem Cause Recommended actionThe fax was not transmitted. The

ENWW91Proof and hold jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

http://www.hp.com/go/clj9500mfp94 Chapter 4 – FaxingRev. 1.0Even after the Cancel button on the MFP keyboard was pressed to cancel a fax transmission,

ENWWGeneral fax problems 9514A mix of names and numbers appears in the recipients box.It is normal for both names and numbers to appear, depending on

http://www.hp.com/go/clj9500mfp96 Chapter 4 – FaxingRev. 1.0Receiving fax problemsUse this table to solve problems that might occur when receiving fax

ENWWReceiving fax problems 9714Incoming fax calls are not being answered by the fax (no fax detected) (continued).The phone cord might not be connecte

http://www.hp.com/go/clj9500mfp98 Chapter 4 – FaxingRev. 1.0Faxes are transmitting or being received very slowly.You might be sending or receiving a v

ENWWReceiving fax problems 9914If the phone-line connection is poor, the fax and the receiving fax machine slow down the transmission to adjust for er

http://www.hp.com/go/clj9500mfp100 Chapter 4 – FaxingRev. 1.0Sending fax problemsUse this table to solve problems that might occur when sending faxes.

ENWWSending fax problems 10114The MFP is receiving faxes but is not sending them.If the fax is on a PBX system, the PBX system might be generating a d

http://www.hp.com/go/clj9500mfp102 Chapter 4 – FaxingRev. 1.0Sent faxes are not arriving at the receiving fax machine.The receiving fax machine might

ENWWError codes 10314Error codesThis table lists the error codes that are identified in the fax activity log.Value Description0-15 Connection enableme

http://www.hp.com/go/clj9500mfp10 ContentsRev. 1.0Managing and maintainingManaging supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/go/clj9500mfp104 Chapter 4 – FaxingRev. 1.0323334353637383940Unspecified transmit Phase B errorRemote cannot receive or sendCOMREC e

ENWWError codes 10514808182838485868788Unspecified transmit Phase D errorRSPREC errorNo response to MPS repeated 3 timesInvalid response to MPSNo resp

http://www.hp.com/go/clj9500mfp106 Chapter 4 – FaxingRev. 1.0144145146147Unspecified receive Phase C errorMissing EOL after 5 seconds (3.2/T.4)Bad CRC

ENWWFax product specifications 10714Fax product specificationsEnvironmental specificationsOperating environment Temperature: 10°C to 32.5°C (50°F to 9

http://www.hp.com/go/clj9500mfp108 Chapter 4 – FaxingRev. 1.0Transmission speeds and standards supportedV.17 14,400, 12,000, 9,600, 7,200 bps V.33 at

ENWWCustomizing tray 1 operation 109Printing5Customizing tray 1 operationThis chapter contains information about printing tasks that are performed at

http://www.hp.com/go/clj9500mfp110 Chapter 5 – PrintingRev. 1.0When TRAY 1 SIZE=any size and TRAY 1 TYPE=anything except Any type, an option appears i

ENWWUsing the job-storage features 11115Using the job-storage featuresYou can store a job on the hard-disk and print it at a later time. To use job st

http://www.hp.com/go/clj9500mfp112 Chapter 5 – PrintingRev. 1.0For using this feature on later versions of Mac OS, visit www.hp.com/clj9500mfp for the

ENWWUsing the job-storage features 113155 Touch PRINT, select the number of desired copies using the numeric keypad or the Up or Down arrow, and then

ENWW111Clearing jams from the duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258Clear

http://www.hp.com/go/clj9500mfp114 Chapter 5 – PrintingRev. 1.0To store a print job on the hard-disk accessory, select the Stored Job option in the pr

ENWWUsing the job-storage features 115153 Scroll to and touch USER NAME.4 Scroll to and touch your job.5 Scroll to DELETE, and then touch OK.If DELETE

http://www.hp.com/go/clj9500mfp116 Chapter 5 – PrintingRev. 1.0To print additional copies of a QuickCopy job This section describes how to print addit

ENWWUsing the job-storage features 117153 Scroll to and touch USER NAME.4 Scroll to and touch your job.5 Scroll to and touch DELETE.If DELETE has ne

http://www.hp.com/go/clj9500mfp118 Chapter 5 – PrintingRev. 1.0To print a proof and hold jobYou can print the remaining copies of a held job at the co

ENWWUsing the job-storage features 119155 Touch DELETE.If DELETE has next to it, the job requires a PIN to delete. See “Private jobs” on page 112.6

http://www.hp.com/go/clj9500mfp120 Chapter 5 – PrintingRev. 1.0

ENWW121Control panel menus6The control-panel menu layout shows the menus that everyone uses while protecting the menus that administrators use. Everyo

http://www.hp.com/go/clj9500mfp122 Chapter 6 – Control panel menusRev. 1.0To navigate through the control-panel menus1 Press the MENU button to open t

ENWWRetrieve job menu 12316Retrieve job menuNote If no private, stored, quick copy, or proof and hold jobs are stored on the MFP hard disk or in rando

http://www.hp.com/go/clj9500mfp12 ContentsRev. 1.0Color print cartridge/image drum warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/go/clj9500mfp124 Chapter 6 – Control panel menusRev. 1.0<USER NAME>ALL PRIVATE JOBSJOB 1JOB 2JOB 3JOB 4Use this item to select

ENWWInformation menu 12516Information menu To print an information page, scroll to the information page that you want and touch OK..Item ExplanationPR

http://www.hp.com/go/clj9500mfp126 Chapter 6 – Control panel menusRev. 1.0PRINT DEMO Use this item to generate a demonstration test page that describe

ENWWPaper handling menu 12716Paper handling menu When paper-handling settings are correctly configured at the control panel, you can print by selectin

http://www.hp.com/go/clj9500mfp128 Chapter 6 – Control panel menusRev. 1.0Item Values ExplanationTRAY <N> SIZE=*ANY SIZE*ANY SIZELETTERLETTER RO

ENWWPaper handling menu 12916TRAY <N> TYPE=*ANY TYPE *ANYPLAINPREPRINTEDLETTERHEADTRANSPARENCYPREPUNCHEDLABELSBONDRECYCLEDCOLORLIGHT<75 G/M2

http://www.hp.com/go/clj9500mfp130 Chapter 6 – Control panel menusRev. 1.0TRAY <N> CUSTOM UNIT OF MEASUREX DIMENSIONY DIMENSIONThis message appe

ENWWConfigure device menu 13116Configure device menuThis menu contains controls for all of the MFP administrative functions.Originals submenuThis subm

http://www.hp.com/go/clj9500mfp132 Chapter 6 – Control panel menusRev. 1.0Item Values ExplanationPAPER SIZE *AUTOLETTERLEDGERLEGALEXECA3A4A5B4B5BOOKUs

ENWWConfigure device menu 13316CONTENT TEXTPHOTOGLOSSY PHOTOMIXEDUse this item to describe the type of image that the original contains.Select text fo

ENWW131Laser Statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332Tai

http://www.hp.com/go/clj9500mfp134 Chapter 6 – Control panel menusRev. 1.0Copying submenuThis submenu controls the default settings for several of the

ENWWConfigure device menu 13516COPIES 1-999 Use this item to indicate the number of copies that are produced when you press START without selecting th

http://www.hp.com/go/clj9500mfp136 Chapter 6 – Control panel menusRev. 1.0STAPLES Values vary depending on the finishing device that is attachedIf sta

ENWWConfigure device menu 13716Enhancement submenuThis submenu controls the default settings for copy enhancement features.Note When a value is specif

http://www.hp.com/go/clj9500mfp138 Chapter 6 – Control panel menusRev. 1.0Sending submenuThis submenu contains controls for sending functions.BACKGROU

ENWWConfigure device menu 13916E-mail submenuThis submenu contains controls for e-mail settings.Note When a value is specified with an (*), that value

http://www.hp.com/go/clj9500mfp140 Chapter 6 – Control panel menusRev. 1.0RESOLUTION 75 DPI*150 DPI200 DPI300 DPIUse this item to specify the resoluti

ENWWConfigure device menu 14116Printing submenuSome items in this menu are available from a software program or from the driver (if the appropriate dr

http://www.hp.com/go/clj9500mfp142 Chapter 6 – Control panel menusRev. 1.0DEFAULT PAPER SIZE*LETTERLETTER ROTATEDLEGALEXECUTIVESTATEMENT8.5X1311X1712X

ENWWConfigure device menu 14316DEFAULT CUSTOM PAPER SIZEUNIT OF MEASUREX DIMENSIONY DIMENSIONUse this item to set a custom media size for any of the i

http://www.hp.com/go/clj9500mfp14 ContentsRev. 1.0

http://www.hp.com/go/clj9500mfp144 Chapter 6 – Control panel menusRev. 1.0DUPLEX *OFFONThis item appears only when a duplexer is installed. Set the va

ENWWConfigure device menu 14516OVERRIDE A4/LETTER *YESNOUse this item to print on letter-size media when an A4 job is sent but no A4-size media is loa

http://www.hp.com/go/clj9500mfp146 Chapter 6 – Control panel menusRev. 1.0PRINT PS ERRORS *OFFONSelect ON to print the PS error page when PS errors oc

ENWWConfigure device menu 14716Print quality submenuSome items in this menu are available from a software program or from the driver (if the appropria

http://www.hp.com/go/clj9500mfp148 Chapter 6 – Control panel menusRev. 1.0PRINT MODES AUTO SENSE MODEAUTO SENSE OFFLIGHT MODEHEAVY MODECARDSTOCK MODET

ENWWConfigure device menu 14916OPTIMIZE TRANSFER UP 1TRANSFER UP 2TRANSFER DOWN 1TRANSFER DOWN 2HIGH COVERAGE 1HIGH COVERAGE 2HIGH COVERAGE 3LEADING E

http://www.hp.com/go/clj9500mfp150 Chapter 6 – Control panel menusRev. 1.0System setup submenuItems in this menu affect the MFP function. Configure th

ENWWConfigure device menu 15116JOB HELD TIMEOUT *OFF1 HOUR4 HOURS1 DAY1 WEEKUse this item to set the amount of time that QuickCopy, proof and hold, pr

http://www.hp.com/go/clj9500mfp152 Chapter 6 – Control panel menusRev. 1.0TRAY BEHAVIOR *USE REQUESTED TRAYMANUALLY FEED PROMPTPS DEFER MEDIAUse this

ENWWConfigure device menu 15316SLEEP DELAY 1 MINUTE15 MINUTES30 MINUTES*45 MINUTES60 MINUTES90 MINUTES2 HOURS4 HOURSUse this item to set how long the

ENWWMFP components 1MFP basics1MFP componentsThe following figures show the components of the HP Color LaserJet 9500mfp.2456112107118931312

http://www.hp.com/go/clj9500mfp154 Chapter 6 – Control panel menusRev. 1.0COPY/SEND SETTINGS INACTIVITY TIMEOUTAUTO SETTINGS RESTTIMEOUT AFTER SENDHOL

ENWWConfigure device menu 15516PERSONALITY *AUTOPCLPDFXHTMLMIMEPSUse this item to select the default product language (personality). Possible values a

http://www.hp.com/go/clj9500mfp156 Chapter 6 – Control panel menusRev. 1.0AUTO CONTINUE *ONOFFDetermine how the MFP reacts to errors.ON: If an error p

ENWWConfigure device menu 15716JAM RECOVERY *AUTOOFFONUse this item to determine how the MFP functions when a jam occurs.AUTO: The MFP automatically s

http://www.hp.com/go/clj9500mfp158 Chapter 6 – Control panel menusRev. 1.0LANGUAGE *ENGLISHCZECHDANISHDUTCHFINNISHFRENCHGERMANHUNGARIANITALIANNORWEGIA

ENWW159Selecting and using media7Two conditions are necessary for the MFP to produce the best possible print quality:• using good-quality media that t

http://www.hp.com/go/clj9500mfp160 Chapter 7 – Selecting and using mediaRev. 1.0Some media types have been tested, have proven to be of good quality,

ENWW16117Setting media size and typeWhenever you load an input tray, make sure that you set the size and type for the media in that tray (see “To set

http://www.hp.com/go/clj9500mfp162 Chapter 7 – Selecting and using mediaRev. 1.0Standard media sizeStandard media sizes are the sizes marked in the in

ENWW16317Custom media sizeCustom media sizes are sizes that do not conform to those that are marked in the input trays and that are not listed in the

http://www.hp.com/go/clj9500mfp2 Chapter 1 – MFP basicsRev. 1.01 the ADF (automatic document feeder) output bin2 the control panel (including the touc

http://www.hp.com/go/clj9500mfp164 Chapter 7 – Selecting and using mediaRev. 1.0Supported types of mediaYou can select the following types of media at

ENWW16517Recommended mediaThe media types that are listed in the following table meet these criteria:• They have been tested in this MFP.• They have p

http://www.hp.com/go/clj9500mfp166 Chapter 7 – Selecting and using mediaRev. 1.0Recommended mediaRecommended media Type CharacteristicsHP High Gloss L

ENWW16717HP Color Laser Paper105 g/m2 (28-lb bond)letter (HPL285R)11 x 17 (tabloid) (HPL2817)PLAIN105 g/m2 (28-lb bond), 500 sheets, smooth matte fini

http://www.hp.com/go/clj9500mfp168 Chapter 7 – Selecting and using mediaRev. 1.0HP Soft Gloss LaserPaper 105 g/m2 (28-lb bond) letter (Q2415A)11 x 17

ENWW16917HP Premium Choice LaserJet Paper160 g/m2 (42-lb bond)A4 (Europe) (CHP413)A3 (Europe) (CHP421)HEAVY106-163 G/M2160 g/m2 (42-lb bond), 250 shee

http://www.hp.com/go/clj9500mfp170 Chapter 7 – Selecting and using mediaRev. 1.0HP Tough Paper letter (Q1298A)A4 (Q1298B)TOUGH PAPER 0.127 mm (5 mils)

ENWW17117Determining media typeIf you have media that is not mentioned on page 164, you can determine the type setting by using the following criteria

http://www.hp.com/go/clj9500mfp172 Chapter 7 – Selecting and using mediaRev. 1.0Determining weightTo determine the media’s weight, see the label on th

ENWW17317Supported media sizes for input and output Note For more information about one of the HP finishing devices, see the user reference guide that

ENWWMFP components 3111 the air filter2 the power-cord connector3 the copy connect card (enhanced input/output [EIO])4 the disk-drive security lock5 t

http://www.hp.com/go/clj9500mfp174 Chapter 7 – Selecting and using mediaRev. 1.0tray 1 up to 100 sheets(10 mm total height, 5 mm total height for medi

ENWW17517tray 2or tray 3up to 500 sheets standard sizes:letter, letter-R, legal, executivestatement, 8.5 x 13, 11 x 17, A3, A4, A4-R, A5, B5, B4, JPos

http://www.hp.com/go/clj9500mfp176 Chapter 7 – Selecting and using mediaRev. 1.03,000-sheet stackerup to3,000 sheets ofletter or A4up to1,500 sheets o

ENWW177173,000-sheet stapler/stackerup to3,000 sheets stacked (up to 50 sheets stapled)• standard sizes for face-down bin:letter, legal, executive, A3

http://www.hp.com/go/clj9500mfp178 Chapter 7 – Selecting and using mediaRev. 1.0multifunction finsiherup to1,000 sheets stacked (up to 50 sheetstapled

ENWW179178-bin mailboxup to 2,000 sheets stacked (up to 250 sheets per bin)• standard sizes for face-down bin:letter, legal, executive, A3, A4, A5, B5

http://www.hp.com/go/clj9500mfp180 Chapter 7 – Selecting and using mediaRev. 1.0Media-related copy-quality and print-quality issues The table lists co

ENWW18117Missing toner This usually occurs because the wrong type is set for the media.• Make sure that the correct type is set (see “Determining medi

http://www.hp.com/go/clj9500mfp182 Chapter 7 – Selecting and using mediaRev. 1.0Toner blisters Toner is not adhering correctly to the media.• Make su

ENWW18317Smeared toner This occurs because the wrong type is set for the media or because the inks used on a preprinted form melt under the temperatur

http://www.hp.com/go/clj9500mfp4 Chapter 1 – MFP basicsRev. 1.0Control panelThe control panel includes a touch-screen graphical display, three job-con

http://www.hp.com/go/clj9500mfp184 Chapter 7 – Selecting and using mediaRev. 1.0White lines or scratches The media is heavier than the type set for i

ENWW18517Jams Media-related jams can occur if unsupported media is used in the MFP, or if the media has been damaged before use.• Use media that the M

http://www.hp.com/go/clj9500mfp186 Chapter 7 – Selecting and using mediaRev. 1.0

ENWWManaging supplies 187 Managing and maintaining8Managing suppliesChecking supplies levelsYou can check the supplies levels by using the MFP control

http://www.hp.com/go/clj9500mfp188 Chapter 8 – Managing and maintainingRev. 1.05 Press the STATUS button.Note See the User Reference Guide on the CD-R

ENWWManaging supplies 18918Ordering through the Internet-Enabled Supplies Ordering FeatureYou can order supplies using the Internet-Enabled Supplies O

http://www.hp.com/go/clj9500mfp190 Chapter 8 – Managing and maintainingRev. 1.0Storing the image drumsFollow these guidelines for storing the image dr

ENWWManaging supplies 19118Replacing and recycling the suppliesThe following sections contain information about using, replacing, and recycling the su

http://www.hp.com/go/clj9500mfp192 Chapter 8 – Managing and maintainingRev. 1.0Authentic HP print cartridges for the HP Color LaserJet 9500mfp have th

ENWWManaging supplies 19318Replacing the print cartridgesThe MFP uses four color print cartridges: yellow, magenta, cyan, and black. Use this procedur

ENWWMFP components 511Features and buttons FunctionDISPLAY CONTRAST ADJUSTMENT Use this to adjust the amount of back light on the control-panel displa

http://www.hp.com/go/clj9500mfp194 Chapter 8 – Managing and maintainingRev. 1.04 Remove the new cartridge from its packaging.NoteYou do not need to re

ENWWManaging supplies 195187 Repeat steps 2 through 6 for each cartridge that needs to be replaced, and then close the front doors. 8 Make sure that R

http://www.hp.com/go/clj9500mfp196 Chapter 8 – Managing and maintainingRev. 1.0Using the image drumsEach color image drum prints approximately 40,000

ENWWManaging supplies 19718Replacing the image drumsThere are four color image drums: yellow, magenta, cyan, and black. Use this procedure to install

http://www.hp.com/go/clj9500mfp198 Chapter 8 – Managing and maintainingRev. 1.04 Open the door completely.5 Pull the used drum partially out of the MF

ENWWManaging supplies 199187 Place the drum on a level surface. Pull the orange ring on the end to remove the seal (1). Pull the orange strip on top t

http://www.hp.com/go/clj9500mfp200 Chapter 8 – Managing and maintainingRev. 1.010 Repeat steps 5 through 9 for each cartridge that needs to be replace

ENWWManaging supplies 2011813 READY appears on the control-panel display, and the gauge for the replaced image drum indicates that the drum is new.14

http://www.hp.com/go/clj9500mfp202 Chapter 8 – Managing and maintainingRev. 1.0Image transfer kitThe image transfer kit contains the following parts:

ENWWManaging supplies 20318Replacing the image transfer kitUse this procedure to install the image transfer kit.NoteRemove your jewelry, which can sna

http://www.hp.com/go/clj9500mfp6 Chapter 1 – MFP basicsRev. 1.0Interpreting control-panel lightsUse the following table to interpret the control-panel

http://www.hp.com/go/clj9500mfp204 Chapter 8 – Managing and maintainingRev. 1.04 Slide the 2,000-sheet side input tray (tray 4) away from the MFP.5 Op

ENWWManaging supplies 205187 Grasp both sides of the belt, press the blue levers on each side, and then pull the belt out of the MFP.8 Remove the new

http://www.hp.com/go/clj9500mfp206 Chapter 8 – Managing and maintainingRev. 1.010 Move one hand to the front-center of the belt, and then slide the be

ENWWManaging supplies 2071813 Using one hand to support the underside of the roller, turn the roller to a 45° angle and align the roller with the slot

http://www.hp.com/go/clj9500mfp208 Chapter 8 – Managing and maintainingRev. 1.016 Remove the new filter from its packaging and insert the filter into

ENWWManaging supplies 2091819 In tray 3, locate the small roller and two large rollers to the right inside the opening.20 Pinch the plastic tab on the

http://www.hp.com/go/clj9500mfp210 Chapter 8 – Managing and maintainingRev. 1.022 Align tray 2 with the rails inside the MFP, and then slide the tray

ENWWManaging supplies 2111825 Pinch the release tab on the left roller and pull the roller off of the rod. Remove the roller on the right side. Slide

http://www.hp.com/go/clj9500mfp212 Chapter 8 – Managing and maintainingRev. 1.028 If NEW TRANSFER KIT appears on the control-panel display, use the Up

ENWWManaging supplies 21318Image cleaning kitThe image cleaning kit contains one transfer cleaner, one filter, one toner wipe, and one toner collectio

ENWWMFP components 711Data (green)Off The MFP has no data to print.On The MFP has data to print, but is not ready or is offline.Blinking The MFP is pr

http://www.hp.com/go/clj9500mfp214 Chapter 8 – Managing and maintainingRev. 1.0Replacing the image cleaning kitUse this procedure to install the image

ENWWManaging supplies 215184 Remove the new filter from its packaging and insert the filter into the slot.NoteDo not print without a filter installed.

http://www.hp.com/go/clj9500mfp216 Chapter 8 – Managing and maintainingRev. 1.07 Rotate the blue transfer cleaner handle to the left and then down.8 U

ENWWManaging supplies 2171810 Rotate the blue transfer cleaner handle up and firmly push it to the right until it snaps into place.NoteIf the handle d

http://www.hp.com/go/clj9500mfp218 Chapter 8 – Managing and maintainingRev. 1.013 Reattach the finishing device.14 Do one of the following:If NEW CLEA

ENWWManaging supplies 21918Image fuser kitThe image fuser kit should be replaced after every 100,000 pages of printing. When the counter reaches 100,0

http://www.hp.com/go/clj9500mfp220 Chapter 8 – Managing and maintainingRev. 1.0Replacing the image fuser kitThis image fuser kit contains one fuser.1

ENWWManaging supplies 221184 If the duplexer is installed, push down the green duplexer-release tab. Grasp the center handle and pull the duplexer out

http://www.hp.com/go/clj9500mfp222 Chapter 8 – Managing and maintainingRev. 1.07 Remove the new fuser from its packaging.8 Align the fuser with the bl

ENWWManaging supplies 2231810 If NEW FUSER KIT appears on the control-panel display, use the Up arrow or the Down arrow to scroll to YES, and then tou

http://www.hp.com/go/clj9500mfp8 Chapter 1 – MFP basicsRev. 1.0Control-panel home screenUse the following control-panel elements to gain access to MFP

http://www.hp.com/go/clj9500mfp224 Chapter 8 – Managing and maintainingRev. 1.0Cleaning proceduresSome print-quality and copy-quality problems can be

ENWWCleaning procedures 22518To clean the ADF delivery system1 Open the ADF. 2 Locate the top and bottom ADF glass strips.3 Clean the glass strips by

http://www.hp.com/go/clj9500mfp226 Chapter 8 – Managing and maintainingRev. 1.05 Locate the white, vinyl calibration strips.6 Clean the ADF backing an

ENWWCleaning procedures 22718To clean the top ADF glass stripIf you are still experiencing poor copy quality, you might need to clean the top ADF glas

http://www.hp.com/go/clj9500mfp228 Chapter 8 – Managing and maintainingRev. 1.05 Close the ADF cover.5

ENWWCleaning procedures 22918To clean the ADF rollers You should clean the rollers in the ADF if you are experiencing misfeeds or if your originals sh

http://www.hp.com/go/clj9500mfp230 Chapter 8 – Managing and maintainingRev. 1.05 Open the ADF cover.6 Locate the rollers.7 Wipe the rollers with a cle

ENWWCleaning procedures 23118Cleaning the post chargerClean the post charger on the transfer belt if light streaks appear in halftone areas of the pri

http://www.hp.com/go/clj9500mfp232 Chapter 8 – Managing and maintainingRev. 1.04 Gently slide the post charger cleaner to the right until it stops. Th

ENWWCleaning procedures 233188 Slide the 2,000-sheet side input tray (tray 4) toward the MFP. The two plastic hooks on the tray lock into the pedestal

ENWWSetting the MFP defaults 911Setting the MFP defaultsCertain printing features and hardware (such as the duplex-printing accessory or a finishing d

http://www.hp.com/go/clj9500mfp234 Chapter 8 – Managing and maintainingRev. 1.0Cleaning the fuser inputOccasionally, toner and paper dust collects in

ENWWCleaning procedures 235184 Slide the open end of the brush onto the tongs until it snaps into place.5 Hold the tongs so that the brush is at a 45°

http://www.hp.com/go/clj9500mfp236 Chapter 8 – Managing and maintainingRev. 1.08 Remove the brush from the tongs by raising the snap on the back of th

ENWWRelocating the MFP 23718Relocating the MFPFor more information about relocating the MFP see the User Reference Guide on the CD-ROM.

http://www.hp.com/go/clj9500mfp238 Chapter 8 – Managing and maintainingRev. 1.0

ENWWClearing jams 239Problem solving9Clearing jamsIf a jam message appears on the MFP control panel, look for media in the locations that are indicate

http://www.hp.com/go/clj9500mfp240 Chapter 9 – Problem solvingRev. 1.0Jam clearing locationsthe front doors andprint cartridge the finishingdevicethe

ENWWClearing jams 24119Jam in the automatic document feeder (ADF) cover1 Open the ADF cover.2 Remove any jammed media from this area. Make sure that y

http://www.hp.com/go/clj9500mfp242 Chapter 9 – Problem solvingRev. 1.0Clearing jams from the input-tray areasJam in tray 1Follow these directions to c

ENWWClearing jams 243194 Load media in tray 1.5 Slide the paper guides to the appropriate size that is marked on the tray. (See “To load media in tray

http://www.hp.com/go/clj9500mfp10 Chapter 1 – MFP basicsRev. 1.0Loading input traysThis section contains information about loading standard- and custo

http://www.hp.com/go/clj9500mfp244 Chapter 9 – Problem solvingRev. 1.0Jam in tray 2 or tray 3Follow these directions to clear jams in tray 2 or tray 3

ENWWClearing jams 245194 Open the upper right door.5 If the jammed media is visible, pull it up and out of the MFP. Make sure that you have removed an

http://www.hp.com/go/clj9500mfp246 Chapter 9 – Problem solvingRev. 1.07 Slide the 2,000-sheet side input tray (tray 4) toward the MFP. The two plastic

ENWWClearing jams 24719Jam in the 2,000-sheet side input tray (tray 4)1 Open the top door, and then open the bottom door on the 2,000-sheet side input

http://www.hp.com/go/clj9500mfp248 Chapter 9 – Problem solvingRev. 1.05 Open the upper right door.6 If the jammed media is visible, pull it up and out

ENWWClearing jams 249198 Slide the 2,000-sheet side input tray (tray 4) toward the MFP. The two plastic hooks on the tray lock into the pedestal.8

http://www.hp.com/go/clj9500mfp250 Chapter 9 – Problem solvingRev. 1.0Jam inside the upper right doorFollow these directions to clear jams from behind

ENWWClearing jams 251194 If the jammed media is visible, pull it up and out of the MFP. Make sure that you have removed any pieces of torn media.5 Clo

http://www.hp.com/go/clj9500mfp252 Chapter 9 – Problem solvingRev. 1.07 Slide the paper guides to the appropriate size that is marked on the tray. (Se

ENWWClearing jams 25319Jam at the upper right door or the front doors Follow these directions to clear jams at the upper right door or in the front-do

ENWWLoading input trays 1111To load media in tray 1Tray 1 is a multipurpose tray that holds a stack of media up to 5 mm (0.2 inch) in height, which eq

http://www.hp.com/go/clj9500mfp254 Chapter 9 – Problem solvingRev. 1.04 If the jammed media is visible, pull it up and out of the MFP. Make sure that

ENWWClearing jams 255197 Press down on the tab that has the white arrow.8 Hold the tab down and use the tongs (found in the inside pocket of the right

http://www.hp.com/go/clj9500mfp256 Chapter 9 – Problem solvingRev. 1.010 Close all of the doors.11 Reload the media in tray 1.12 Slide the paper guide

ENWWClearing jams 2571913 Slide the 2,000-sheet side input tray (tray 4) toward the MFP. The two plastic hooks on the tray lock into the pedestal.13

http://www.hp.com/go/clj9500mfp258 Chapter 9 – Problem solvingRev. 1.0Clearing jams from the duplexerJam inside the duplexerFollow these instructions

ENWWClearing jams 259194 Remove the duplexer completely.5 Lift the two green levers in the duplexer and remove any media that is underneath.6 Reach fa

http://www.hp.com/go/clj9500mfp260 Chapter 9 – Problem solvingRev. 1.07 Reinstall the duplexer by sliding it back into the MFP until it locks into pla

ENWWClearing jams 26119Clearing jams from the output areasJam in the fuser area at the lower left doorFollow these directions to clear jams at the low

http://www.hp.com/go/clj9500mfp262 Chapter 9 – Problem solvingRev. 1.04 Open the lower left door.WARNINGAvoid touching the adjacent fusing area. It ca

ENWWClearing jams 263197 Close the lower left door. Push the finishing device back into place.NoteAny time a jam occurs in the fuser area (including t

http://www.hp.com/go/clj9500mfp12 Chapter 1 – MFP basicsRev. 1.0NoteTo avoid jams, print sheets of labels one at a time.4 Adjust the paper guides so t

http://www.hp.com/go/clj9500mfp264 Chapter 9 – Problem solvingRev. 1.0Jam in the top output binFollow these directions to clear jams in the top output

ENWWClearing jams 265194 If the jammed media is visible, remove it by slowly and carefully pulling up or down, and then go to step 6. If the jammed me

http://www.hp.com/go/clj9500mfp266 Chapter 9 – Problem solvingRev. 1.0Jam in the stacker or stapler/stacker1 If the jam extends into the output bins,

ENWWClearing jams 26719 45 Locate the green handle in the flipper area and lift the handle.6 Carefully pull out any media from the flipper area.WARNIN

http://www.hp.com/go/clj9500mfp268 Chapter 9 – Problem solvingRev. 1.0 48 Carefully pull out any media from the paper-path module. Close all of the op

ENWWClearing jams 26919Jam in the 8-bin mailbox (face-up bin)1 Move the finishing device away from the MFP. To do this, stand on the left side of the

http://www.hp.com/go/clj9500mfp270 Chapter 9 – Problem solvingRev. 1.0 44 Push the 8-bin mailbox back into place, and then reattach the face-up bin.No

ENWWClearing jams 27119Jam in the multifunction finisher1 Open the multifunction finisher cover.2 Slowly and carefully pull the jammed media straight

http://www.hp.com/go/clj9500mfp272 Chapter 9 – Problem solvingRev. 1.0 44 Move the multifunction finisher away from the MFP. To do this, stand on the

ENWWClearing jams 2731947 Open the stapler-unit door.8 To clear a booklet jam, turn the bottom green knob clockwise to remove the booklet.9 Close the

ENWWLoading input trays 1311To load tray 1 when the same paper is used for multiple jobsUse the following procedure if tray 1 is loaded continually wi

http://www.hp.com/go/clj9500mfp274 Chapter 9 – Problem solvingRev. 1.0410 Push the multifunction finisher back into place.10

ENWWClearing jams 27519Solving repeated jamsSituation SolutionRepeated jam problems in the MFP1 Check the media specifications. (See “Recommended medi

http://www.hp.com/go/clj9500mfp276 Chapter 9 – Problem solvingRev. 1.0Note If jams persist in tray 1, try feeding the media through tray 2 or tray 3.

ENWWUnderstanding MFP messages 27719Understanding MFP messagesMessages appear on the MFP control-panel display to relay the normal status of the MFP (

http://www.hp.com/go/clj9500mfp278 Chapter 9 – Problem solvingRev. 1.0If a message persists• With messages (for example, a request to load a tray or a

ENWWSolving output-quality problems 27919Solving output-quality problems The first step to addressing an output-quality problem is to determine if the

http://www.hp.com/go/clj9500mfp280 Chapter 9 – Problem solvingRev. 1.0short edgeoutput-quality problemletter- or A4-size medialong edge11 x 17 or A3-s

ENWWSolving output-quality problems 28119Output-quality troubleshooting proceduresFor all output-quality problems and defects, perform the following p

http://www.hp.com/go/clj9500mfp282 Chapter 9 – Problem solvingRev. 1.0Solving persistent output-quality problemsIf you have completed all of the steps

ENWWSolving output-quality problems 28319Horizontal lines or streaks• Make sure that the operation and location requirements of the printer are met.•

HP Color LaserJet 9500mfpuser guide

http://www.hp.com/go/clj9500mfp14 Chapter 1 – MFP basicsRev. 1.06 Touch the correct paper type. The control panel displays SETTING SAVED.7 Touch EXIT

http://www.hp.com/go/clj9500mfp284 Chapter 9 – Problem solvingRev. 1.0Color fade in all colors• Make sure that the operation and location requirements

ENWWSolving output-quality problems 28519Smeared toner• Make sure to use supported media.• Make sure that the following supplies are seated correctly:

http://www.hp.com/go/clj9500mfp286 Chapter 9 – Problem solvingRev. 1.0Media damage (wrinkles, curl, creases, tears)• Make sure that the operation and

ENWWSolving output-quality problems 28719Skewed, stretched, or off-center page• Make sure that the operation and location requirements of the printer

http://www.hp.com/go/clj9500mfp288 Chapter 9 – Problem solvingRev. 1.0Print Quality Troubleshooting Pages The Print Quality Troubleshooting Pages help

ENWWSolving output-quality problems 28919To print the Print Quality Troubleshooting Pages1 Press the MENU button.2 Use the Up and Down arrow to scroll

http://www.hp.com/go/clj9500mfp290 Chapter 9 – Problem solvingRev. 1.0Solving MFP problemsMFP hardware issuesSituation SolutionA MFP door does not clo

ENWWSolving MFP problems 29119The MFP is turned on, but the internal fans are not running.• Make sure that the line voltage is correct for the MFP pow

http://www.hp.com/go/clj9500mfp292 Chapter 9 – Problem solvingRev. 1.0The 2,000-sheet side input tray (tray 4) does not work.• Make sure that the powe

ENWWSolving MFP problems 29319Media-handling issuesSituation SolutionDuplexer jams occur repeatedly.• Make sure that you are using the supported media

ENWWLoading input trays 1511Loading tray 2 and tray 3Tray 2 and tray 3 hold up to 500 sheets of standard media.To load detectable standard-size media

http://www.hp.com/go/clj9500mfp294 Chapter 9 – Problem solvingRev. 1.0The job was not stapled. Jobs that are sent to the stapler or multifunction fini

ENWWSolving MFP problems 29519The last page did not print and the Data light is on. • Make sure that you are using the correct printer driver.• Comple

http://www.hp.com/go/clj9500mfp296 Chapter 9 – Problem solvingRev. 1.0The media is not going to the correct output location.• Make sure that the corre

ENWWSolving MFP problems 29719The MFP draws media from the wrong tray. • Make sure that your software program is selecting the correct media size or t

http://www.hp.com/go/clj9500mfp298 Chapter 9 – Problem solvingRev. 1.0MFP-output issuesSituation SolutionA page printed with clipped margins.If the pa

ENWWSolving MFP problems 29919The first page takes much longer to print than following pages.• Make sure that the message READY appears on the control

http://www.hp.com/go/clj9500mfp300 Chapter 9 – Problem solvingRev. 1.0The job prints with incorrect fonts.• If you are printing an .EPS file, try down

ENWWSolving MFP problems 30119The job prints on the wrong side of the media.• Make sure that you have loaded the media correctly.• If you are printing

http://www.hp.com/go/clj9500mfp302 Chapter 9 – Problem solvingRev. 1.0Printing stops in the middle of the job. • Check the control-panel display for a

ENWWSolving MFP problems 30319Duplexer issuesSituation SolutionThe print job was not printed on both sides.• Make sure that the option to print on bot

http://www.hp.com/go/clj9500mfp16 Chapter 1 – MFP basicsRev. 1.04 Load (orient) the media according to size.CAUTIONDo not load more media than the max

http://www.hp.com/go/clj9500mfp304 Chapter 9 – Problem solvingRev. 1.0The “print on both sides” selection is not available.• Make sure that the select

ENWWWarranty information 305Service and support10Warranty informationService during and after the warranty period• If MFP hardware fails during the wa

http://www.hp.com/go/clj9500mfp306 Chapter 10 – Service and supportRev. 1.0Spare parts and supplies availabilitySpare parts and supplies for this MFP

ENWWWarranty information 307110THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MO

http://www.hp.com/go/clj9500mfp308 Chapter 10 – Service and supportRev. 1.0HP software license termsATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE H

ENWWWarranty information 309110You may not disassemble or decompile the Software unless HP’s prior written consent is obtained. In some jurisdictions,

http://www.hp.com/go/clj9500mfp310 Chapter 10 – Service and supportRev. 1.0Customer support options worldwideInformation from the MFPBefore visiting t

ENWWCustomer support options worldwide 311110Customer support and MFP repair assistanceWorld Wide WebSolutions to most MFP issues can be found at http

http://www.hp.com/go/clj9500mfp312 Chapter 10 – Service and supportRev. 1.0

ENWWPhysical specifications 313Specifications and regulatory information11Physical specificationsThe location for the MFP should accommodate for the f

ENWWLoading input trays 1711NoteDepending on the size that you selected, the MFP might prompt you to move the Custom/Standard switch in the tray to an

http://www.hp.com/go/clj9500mfp314 Chapter 11 – Specifications and regulatory informationRev. 1.01,080 mm (42.5 in)415 mm(16.3 in)420 mm(16.5 in)575 m

ENWWPhysical specifications 3151111,219 mm (48 inches)475 mm(18.7 inches)904 mm (35.6 inches)1,651 mm (65 inches)

http://www.hp.com/go/clj9500mfp316 Chapter 11 – Specifications and regulatory informationRev. 1.0Power requirements and circuit capacityValues subject

ENWWPower consumption 317111Power consumptionCaution Power requirements are based on the country/region where the MFP is sold. Do not convert operatin

http://www.hp.com/go/clj9500mfp318 Chapter 11 – Specifications and regulatory informationRev. 1.0When the MFP is off, disconnecting the power cord fro

ENWWAcoustical specifications¹ 319111Acoustical specifications¹1. Values current as of March 24, 2004. Values subject to change.See www.hp.com/go/clj9

http://www.hp.com/go/clj9500mfp320 Chapter 11 – Specifications and regulatory informationRev. 1.0Operating and storage environmentTo optimize print qu

ENWWEnvironmental product stewardship program 321111Environmental product stewardship programProtecting the environmentHewlett-Packard Company is comm

http://www.hp.com/go/clj9500mfp322 Chapter 11 – Specifications and regulatory informationRev. 1.0HP LaserJet Printing SuppliesIn many countries/region

ENWWEnvironmental product stewardship program 323111Non-U.S. returns Non-U.S. customers should call the local HP Sales and Service Office or visit the

http://www.hp.com/go/clj9500mfp18 Chapter 1 – MFP basicsRev. 1.0To load undetectable standard-size media in tray 2 and tray 3Use this procedure to loa

http://www.hp.com/go/clj9500mfp324 Chapter 11 – Specifications and regulatory informationRev. 1.0Material restrictions This HP MFP contains a lithium

ENWWEnvironmental product stewardship program 325111Material safety data sheet Material Safety Data Sheets (MSDSs) can be obtained by contacting the H

http://www.hp.com/go/clj9500mfp326 Chapter 11 – Specifications and regulatory informationRev. 1.0FCC statementThis equipment has been tested and found

ENWWRegulatory statements 327111Regulatory statementsDeclaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-P

http://www.hp.com/go/clj9500mfp328 Chapter 11 – Specifications and regulatory informationRev. 1.0conforms to the following Product Specifications:SAFE

ENWWRegulatory statements 329111The product herewith complies with the requirements of the EMC Directive 89/336/EEC, the Low Voltage Directive 73/23/E

http://www.hp.com/go/clj9500mfp330 Chapter 11 – Specifications and regulatory informationRev. 1.0EU Statement for Telecom OperationThis product is int

ENWWRegulatory statements 331111VCCI Statement (Japan)VCCI class A productTranslationThis equipment is in the Class A category information technology

http://www.hp.com/go/clj9500mfp332 Chapter 11 – Specifications and regulatory informationRev. 1.0Korean EMI StatementLaser Statement for FinlandLuokan

ENWWRegulatory statements 333111laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.Normaalissa käytössä kirjoittimen suojakotelointi

ENWWLoading input trays 19116 Adjust the front (X) media guide by pressing tab on the guide and slide the guide until it gently touches the paper.7 Se

http://www.hp.com/go/clj9500mfp334 Chapter 11 – Specifications and regulatory informationRev. 1.0Taiwan Class A Statement

ENWWRegulatory statements 335111Taiwan Battery StatementProduct Information SheetThe Toner Product Information Sheet can be obtained by calling the U.

http://www.hp.com/go/clj9500mfp336 Chapter 11 – Specifications and regulatory informationRev. 1.0

C8549-90902*C8549-90902**C8549-90902*http://www.hp.com© 2004 Hewlett-Packard Development Company, L.P.

http://www.hp.com/go/clj9500mfp20 Chapter 1 – MFP basicsRev. 1.011 To change the type setting, touch the correct paper type. The message SETTING SAVED

ENWWLoading input trays 2111To load custom media in tray 2 and tray 3Use this procedure to load custom-size media in the tray.CAUTIONTo avoid a jam, n

http://www.hp.com/go/clj9500mfp22 Chapter 1 – MFP basicsRev. 1.06 Adjust the left (Y) media guide by pressing the tab on the guide and slide the guide

ENWWLoading input trays 2311NoteIf the size displayed on the control panel is CUSTOM, then the tray size is set to ANY CUSTOM. The tray will match any

Copyright and License© 2004 Copyright Hewlett-Packard Development Company, LPReproduction, adaptation or translation without prior written permission

http://www.hp.com/go/clj9500mfp24 Chapter 1 – MFP basicsRev. 1.017 To change the type setting, touch the correct paper type. The message SETTING SAVED

ENWWLoading input trays 2511To load the 2,000-sheet side input tray (tray 4)The 2,000-sheet side input tray (tray 4) holds up to 2,000 sheets of media

http://www.hp.com/go/clj9500mfp26 Chapter 1 – MFP basicsRev. 1.0NoteThe number of sheets that can be loaded might vary depending on the type of media.

ENWWLoading input trays 2711Changing and setting the media size and type for a trayYou can configure the MFP input trays by type and size. You can loa

http://www.hp.com/go/clj9500mfp28 Chapter 1 – MFP basicsRev. 1.0To set a standard size for tray 2, tray 3, and the 2,000-sheet side input tray (tray 4

ENWWLoading input trays 2911To set or change a media type for any tray 1 Determine the correct media-type selection for your media.2 Press the MENU bu

http://www.hp.com/go/clj9500mfp30 Chapter 1 – MFP basicsRev. 1.0

ENWW31Copying2This MFP functions as a standalone, walk-up color or black-and-white copier—you do not have to have software installed or have your comp

http://www.hp.com/go/clj9500mfp32 Chapter 2 – CopyingRev. 1.0Copy-screen layoutThe following figure and table provide information about features and b

ENWWCopy-screen layout 3312Features and buttons Function(Help)Provides access to “What is this?” Help or “Show me How.”READY Indicates that the MFP is

EN31

http://www.hp.com/go/clj9500mfp34 Chapter 2 – CopyingRev. 1.0COPY SETTINGS Displays settings that describe the output features of the document, such a

ENWWCopying instructions 3512Copying instructionsFor standard-size media, the size of the original is automatically detected when the document is plac

http://www.hp.com/go/clj9500mfp36 Chapter 2 – CopyingRev. 1.0Copying by using the default settings (one-touch copying)The following are the default se

ENWWCopying instructions 3712To make color copies by using the default settings1 Place the document face-down on the scanner glass or in the ADF.2 Tou

http://www.hp.com/go/clj9500mfp38 Chapter 2 – CopyingRev. 1.03 Touch COLOR or BLACK & WHITE copies.4 Make any necessary adjustments to the contras

ENWWCopying instructions 39126 Touch COPY SETTINGS to view your options. You can touch the Advanced tab to see more options.Description of useText Opt

http://www.hp.com/go/clj9500mfp40 Chapter 2 – CopyingRev. 1.0Basic tab What to selectSIZE Select Auto (media size is matched to original size), or the

ENWWCopying instructions 41127 When you are finished, touch OK to return to the main copy screen.Note The page icon in the COPY section of the graphic

http://www.hp.com/go/clj9500mfp42 Chapter 2 – CopyingRev. 1.0Copying from the scanner glassUse the scanner glass to copy small, lightweight (less than

ENWWCopying instructions 4312Copying booksYou can use the scanner glass to copy books.1 Place the book face-down on the scanner glass.2 Align the book

http://www.hp.com/go/clj9500mfp4 Chapter – Rev. 1.0

http://www.hp.com/go/clj9500mfp44 Chapter 2 – CopyingRev. 1.0Creating a job to be copied laterTurning on the stored job setting indicates that you wan

ENWWCopying instructions 4512Reduce or enlarge The MFP has an autoscaling feature. If the original paper size differs from the copy paper size, the MF

http://www.hp.com/go/clj9500mfp46 Chapter 2 – CopyingRev. 1.0Background Removal If you are copying a document that is printed on colored paper or the

ENWWSetting copy defaults 4712Setting copy defaultsThe defaults for several copy settings can be controlled by the administrator. To set or change the

http://www.hp.com/go/clj9500mfp48 Chapter 2 – CopyingRev. 1.0SHARPNESS Indicates the sharpness of the image when it is copied.BACKGROUND REMOVAL Indic

ENWW49Digital sending and e-mail3To configure the embeded Send to e-mail feature, you must either know the Internet Protocol (IP) address or hostname

http://www.hp.com/go/clj9500mfp50 Chapter 3 – Digital sending and e-mailRev. 1.05 You can touch FIND SEND GATEWAYS to let the MFP search the local net

ENWWSending documents 5113Sending documentsThe MFP scans at a 600 pixels-per-inch (ppi) resolution. The MFP scans both black-and-white and color origi

http://www.hp.com/go/clj9500mfp52 Chapter 3 – Digital sending and e-mailRev. 1.05 Touch FROM: and, using the pop-up keyboard, type your e-mail address

ENWWSending documents 5313• JPG: Although a .JPG file does not have the same quality as a PDF, the recipient can view a JPG file easily using an Inter

ENWW51MFP basicsMFP components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/go/clj9500mfp54 Chapter 3 – Digital sending and e-mailRev. 1.07 Touch CC: and then type the e-mail address of any copy recipients, i

ENWWUsing the address book 5513Using the address bookThe private address book and the local address book store frequently-used e-mail addresses. These

http://www.hp.com/go/clj9500mfp56 Chapter 3 – Digital sending and e-mailRev. 1.0Creating a recipient listComplete these steps on the touch screen of t

ENWW57Faxing4Note In some countries/regions, the HP LaserJet MFP Analog Fax Accessory 300 is standard on the HP Color LaserJet 9500mfp. The HP LaserJe

http://www.hp.com/go/clj9500mfp58 Chapter 4 – FaxingRev. 1.0The MFP can function as a standalone analog fax machine. The information in this chapter h

ENWW5914Note Although the MFP also supports LAN faxing through the HP MFP Digital Sending Software Configuration Utility, that utility is available as

http://www.hp.com/go/clj9500mfp60 Chapter 4 – FaxingRev. 1.0Connecting the fax to a phone lineWhen connecting the fax to a phone line, make sure that

ENWWVerifying the fax operation 61142 Plug the other end of the phone cord completely into the phone jack on the wall to finish the installation.Note

http://www.hp.com/go/clj9500mfp62 Chapter 4 – FaxingRev. 1.0Establishing the required fax settingsAfter the fax is installed, you must establish these

ENWWEstablishing the required fax settings 6314Using the Fax Settings menuUse the Fax Settings menu to establish the required fax settings. Press the

http://www.hp.com/go/clj9500mfp6 ContentsRev. 1.0Enhance the document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/go/clj9500mfp64 Chapter 4 – FaxingRev. 1.0Setting or verifying the date and timeThe date and time setting for the fax is the same va

ENWWEstablishing the required fax settings 6514To verify or change the location1 Press the MENU button.2 Scroll to and touch FAX.3 Scroll to and touch

http://www.hp.com/go/clj9500mfp66 Chapter 4 – FaxingRev. 1.06 Type a phone number and then touch OK.7 Touch COMPANY NAME.8 Type the company name, and

ENWWFax feature screen 6714Fax feature screenUse the Fax feature screen to send faxes. Press the Fax option that appears on the MFP control-panel disp

http://www.hp.com/go/clj9500mfp68 Chapter 4 – FaxingRev. 1.0Sending faxesUse one of three basic methods to specify numbers to send a fax:• Type the nu

ENWWSending faxes 69141 Place the document in the ADF or on the scanner glass.2 On the control-panel display, touch the FAX option. You might be promp

http://www.hp.com/go/clj9500mfp70 Chapter 4 – FaxingRev. 1.04 Type a phone number by using the keyboard that appears on the control-panel display.Note

ENWWSending faxes 71141 Follow steps 1 through 3 in the procedure “Sending a fax by typing the number manually” on page 69.2 Scroll to and touch SPEED

http://www.hp.com/go/clj9500mfp72 Chapter 4 – FaxingRev. 1.0If you have the HP MFP Digital Sending Configuration Utility installed on your MFP you can

ENWWCanceling a fax 7314Canceling a faxCanceling the current fax transmissionThe Cancel Current Transmission menu appears only if an outgoing fax call

ENWW71Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

http://www.hp.com/go/clj9500mfp74 Chapter 4 – FaxingRev. 1.0Canceling all pending faxesThis feature deletes all of the outgoing faxes that are stored

ENWWSpeed dial 75143 Touch the Edit tab.4 Touch the NEW SPEED DIAL option.5 Type a number by using the control-panel keyboard. If you want to specify

http://www.hp.com/go/clj9500mfp76 Chapter 4 – FaxingRev. 1.0Changing the sharpness settingUse the Sharpness setting to specify the resolution that the

ENWWChanging the background setting 7714Changing the background settingIf you are faxing a document that is printed on colored paper, you can enhance

http://www.hp.com/go/clj9500mfp78 Chapter 4 – FaxingRev. 1.0Changing the light/dark settingThe light/dark setting adjusts how light or dark the transm

ENWWEstablishing optional fax settings 7914You can change the fax receive default settings to modify the way a fax is received:• Select the number of

http://www.hp.com/go/clj9500mfp80 Chapter 4 – FaxingRev. 1.0The following bulleted fax settings are not described in this manual but are described in

ENWWEstablishing optional fax settings 8114Setting the ringer volumeUse the following procedure to set the ringer volume for the local fax.To set the

http://www.hp.com/go/clj9500mfp82 Chapter 4 – FaxingRev. 1.0To set the outgoing fax resolution1 Press the MENU button.2 Touch FAX.3 Scroll to and touc

ENWWSetting dialing and detection options 8314Setting dialing and detection optionsUse the following procedures to set a dialing prefix, redial option