HP NetServer LH 3/LH 3rUser Guide
Chapter 1 Introduction2CAUTION It is critical to disassemble and rebox all electroniccomponents before reshipment. Electronic components(especially ha
9313 Service and SupportSystem Design, Integration, and SupportThe hardware, utility software, and any operating system or environmentsoftware supplie
Chapter 13 Service and Support94• HP NetServer Information Assistant• HP TopTools server management software• CompuServe discussion forum and library•
Chapter 13 Service and Support95To obtain a release history or a status report, you will need one of thesedocument numbers:• Release history: document
Chapter 13 Service and Support96HP Navigator CD-ROMThe HP NetServer Navigator CD-ROM is an information retrieval system forquick access to information
Chapter 13 Service and Support97CompuServe Discussion Forum and LibraryCompuServe, the worldwide electronic information utility, provides support,tech
Chapter 13 Service and Support98Automated FaxHP's automated fax system contains full product data sheets, price guides, and asubset of the HP Net
Chapter 13 Service and Support99NOTE This address is case-sensitive. The 'N' and 'S' in 'NetServer'must be capitalized.T
Chapter 13 Service and Support1003. From the Configuration Assistant menu, select Custom.4. From the Select NOS menu, select your network operating sy
Chapter 13 Service and Support101Prior to calling for support, record this information:• Product model name and number• Product serial number• Operati
32 Controls, Ports, and IndicatorsOverview of Controls, Ports, and IndicatorsYou control the HP NetServer with the Front Panel located on the front of
Chapter 13 Service and Support102For hardware repair or telephone support in Europe, contact either:• Participating Service Authorized HP Personal Com
Chapter 13 Service and Support103Telephone Ordering InformationU.S.• To identify a part or manual: automated fax (800) 333-1917;voice (916) 783-0804.•
Chapter 13 Service and Support104Contacting HP Regional HeadquartersShould you need to contact Hewlett-Packard, check your local telephone directoryfo
Chapter 13 Service and Support105• Chile--ChilePac, Santiago• France--CompuServe SARL, Rueil• Hong Kong--CompuServe Hong Kong, Motorola AirCommunicati
10714 SpecificationsThe specifications listed below can vary if you install a mass storage device inyour server that has more stringent environmental
Chapter 14 Specifications108Weight and DimensionsHP NetServer LH 3Height 494.8 mm (19.5 in)Width 350.5 mm (13.8 in)Depth 724.2 mm (28.5 in)Weight 35 -
10915 Warranty and Software LicenseHardware Product Limited WarrantyHP warrants this hardware product against defects in materials andworkmanship, und
Chapter 15 Warranty and Software License110Software Product Limited WarrantyHewlett-Packard Utility SoftwareHP utility software is covered by the HP S
Chapter 15 Warranty and Software License111HP products external to the system processor unit, such as external storagesubsystems, printers, or other p
Chapter 2 Controls, Ports, and Indicators4Table 2-1. Front Panel Switch and Indicator DefinitionsControl DescriptionLock (LH 3 only) Locks system to p
Chapter 15 Warranty and Software License112TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVEWARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY ORCONDITION, WH
Chapter 15 Warranty and Software License113Customer ResponsibilitiesCustomer is responsible for the following:1. Where applicable, before service is p
Chapter 15 Warranty and Software License114require that the product be maintained by Customer personnel under direct HP orReseller supervision.Obtaini
Chapter 15 Warranty and Software License115On-site service for this product is restricted or unavailable in certain locations. InHP Excluded Travel Ar
Chapter 15 Warranty and Software License116NetServer Limited Warranty CoverageWarranty Coverage PeriodsProduct Year 1 Year 2 Year 3NetServer L Series
Chapter 15 Warranty and Software License1172. Execute the diagnostics provided and record the information. Consult theaccompanying documentation for i
Chapter 15 Warranty and Software License118Italy: 02 2 641 0350Netherlands: 020 6068751Norway: 22 11 6299Portugal: 01 441 7199Spain: 902 321 123Sweden
Chapter 15 Warranty and Software License119Supplemental Warranty Service and SupportEnhanced hardware warranty services, such as after-hour or weekend
Chapter 15 Warranty and Software License120Under the TPA, if at the time such a product is acquired by the first consumer,that product is not of merch
Chapter 15 Warranty and Software License121de enseñanza o adiestramiento en su manejo o en su instalación, a partir de lafecha en que hubiese quedado
Chapter 2 Controls, Ports, and Indicators5Status screen Reports various types of system status. The buttons below thescreen control these menu functio
Chapter 15 Warranty and Software License122NotasEl consumidor podrá solicitar que se haga efectiva la garantía ante la propia casacomercial donde adqu
Chapter 15 Warranty and Software License123amount of time, Customer's alternate remedy shall be a refund of the purchaseprice upon return of the
Chapter 15 Warranty and Software License124The HP Software Product License Agreement will govern all Software which isprovided to you with the excepti
Chapter 15 Warranty and Software License125related documentation, to the transferee. The transferee must accept theseLicense Terms as a condition to t
Chapter 15 Warranty and Software License126warranty, OR assumes the remaining warranty of the original NetServerin which it is installed, whichever is
Chapter 15 Warranty and Software License127◊◊ Damage from repair or replacement of warranted parts by other thanHP or an Authorized Service Provider;◊
Chapter 15 Warranty and Software License128Q: Can NetServer hardware components be replaced prior to an actualfailure?A: During the warranty period
Chapter 15 Warranty and Software License129Q: Where can I find warranty documentation?A: The NetServer is packaged with warranty and service informa
Chapter 15 Warranty and Software License130Q: What information do I need to provide when I call for technical support?A: To enable HP to assist you
Chapter 15 Warranty and Software License131Internet World Wide Web:http://www.hp.com/netserver/servsupInternet FTP Server:ftp://ftp.hp.com/pub/servers
Chapter 2 Controls, Ports, and Indicators6Rear Panel Controls, Ports, and IndicatorsRefer to Figure 2-2 below to locate features on the NetServer&apos
13316 Regulatory InformationYour server may fit into either the Class A or Class B configuration. Please checkthe product compliance label to determin
Chapter 16 Regulatory Information134to provide reasonable protection against harmful interference when theequipment is operated in a commercial enviro
Chapter 16 Regulatory Information135Notice for Canada: DOC RequirementsThis Class B digital apparatus meets all requirements of the CanadianInterferen
Chapter 16 Regulatory Information136DECLARATION OF CONFORMITYper ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hewlett-Packard CompanyManufac
Chapter 16 Regulatory Information137Notice for Finland: Laser Safety StatementLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATLH 3 - verkkopa
Chapter 16 Regulatory Information138VORSICHT Die Verwendung von anderen Steuerungen oderEinstellungen oder das Durchführen von anderen Vorgängenals in
Chapter 16 Regulatory Information139For Products Labeled as Class A(Translation)This equipment is in the Class A category information technology equip
Chapter 16 Regulatory Information140Notice for Taiwan: Class A Warning StatementMexico: Hardware Warranty StatementThis warranty statement applies onl
Chapter 16 Regulatory Information141CONDICIONES1. Centros de Servicio, Refacciones y Partes:Para hacer efectiva esta garantía, no podrán exigirse mayo
Chapter 2 Controls, Ports, and Indicators7Serial B PortSerial A PortParallel PortMouse PortKeyboard PortMonitor PortPowerConnectorPowerSuppliesRemoteM
Chapter 16 Regulatory Information142NotasEl consumidor podrá solicitar que se haga efectiva la garantía ante la propia casacomercial donde adquirió el
143IndexAaccessory boardsinstallation, 17ISA non-Plug-and-Play, 76, 77PCI vs. ISA connectors, 17tested with NetServer, 18automated FAX help system, 98
Index144fastening bezel mount, 61fastening server to rack front, 59fastening server to slides, 58fastening slides in rackfor type 1, 51for type 2, 52F
Index145KKeyboard Lock, 4Keyboard Port, 6Llifting server into rack, 57location of NetServer, 45Lock, 4lockout releases, 60low-profile hard drives, 29L
Index146SCSI connectors A and B, 18SE SCSI connectors, 17SE SCSI devices, 27Serial Port A, 6Serial Port B, 6Setup utility, 66, 77reserving resources f
Chapter 2 Controls, Ports, and Indicators8• In Europe:◊ For a single NetServer in a rack, use a 15-amp-minimum circuit withone IEC MCB C-type breaker
93 Removing and Replacing CoversNetServer CoversThe NetServer has three removable cover panels:• Cover 1 covers the side where the I/O Board is locat
Chapter 3 Removing and Replacing Covers10Cover 1Cover 2Cover 3Figure 3-2. HP NetServer LH 3r CoversWARNING Before removing covers, always disconnect
Chapter 3 Removing and Replacing Covers11BezelThe bezel connects to the front of the NetServer chassis with two snap-inconnectors at the top front of
iiNoticeThe information contained in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regard to th
Chapter 3 Removing and Replacing Covers12Cover 2Remove cover 2 by unscrewing the thumbscrew, pulling the cover forward andthen slightly sideways to di
Chapter 3 Removing and Replacing Covers13Figure 3-4. Removing the HP NetServer LH 3r BezelCAUTION Do not unscrew the NetServer from the rack until yo
Chapter 3 Removing and Replacing Covers14Remove two screws securingthe bracket to the rack.Leave the other screws securingthe bracket to the chassis.R
Chapter 3 Removing and Replacing Covers15CAUTION The NetServer covers are heavy. Support them as you removethem, and allow room to move them away from
174 Installing Accessory BoardsAccessory BoardsThe HP NetServer accepts PCI and ISA accessory boards connected to the I/OBoard. An accessory board can
Chapter 4 Installing Accessory Boards18• The ISA Board Slot, which accepts a single ISA board. This slot is sharedwith PCI slot 1. Either slot can be
Chapter 4 Installing Accessory Boards19preferred slot locations. If not, consider the boot order (see Figure 4-3)when choosing the accessory board soc
Chapter 4 Installing Accessory Boards20AccessoryBoardRetainerAccessory Board GuideRelease TabFigure 4-4. Accessory Board Retainer and Guide3. Install
215 Installing Additional MemoryThe System BoardThe System Board contains memory used by the NetServer, one or two Pentium IIprocessors, support devic
iiiContents1 Introduction...1 Verifying Contents...
Chapter 5 Installing Additional Memory22NOTE Use only HP DIMMs listed in HP Information Assistant or inHP Order Assistant.System BoardDIMM Socket 0DIM
Chapter 5 Installing Additional Memory23Figure 5-3. Inserting DIMM Into Connector3. Repeat step 2 to install all of the DIMMs for your memory configu
Chapter 5 Installing Additional Memory24Figure 5-4. Removing System Board From LH 3r3. Position the system board flat and component side up on an anti
Chapter 5 Installing Additional Memory25b. Choose a socket into which you want to install a DIMM. DIMMs maybe installed in any combination, in any soc
276 Installing Mass Storage DevicesMass StorageThe NetServer chassis has space for two hot-swap mass storage shelves, and isshipped with a single hot-
Chapter 6 Installing Mass Storage Devices28Table 6-1. Supported SCSI DevicesLocation Drive TypesHot-Swap MassStorage Shelves4.2, 9.1, or 18.2 GB Ultra
Chapter 6 Installing Mass Storage Devices29Hot-Swap Mass Storage CageLow-Profile and Half-Height DrivesSCSI hot-swap hard disk drives come in two heig
Chapter 6 Installing Mass Storage Devices30or between a drive and a filler panel. Disk spacers can be mounted on 1-inchlow-profile drives or 1.6-inch
Chapter 6 Installing Mass Storage Devices31Figure 6-1. Hot-Swap Drive Configurations
Contentsiv Removing a Hot-Swap Hard Disk Drive ...37 Integrated HP NetRAID...
Chapter 6 Installing Mass Storage Devices32Installing a Hot-Swap Hard Disk DriveCAUTION Protect the drive from static electricity by leaving it in its
Chapter 6 Installing Mass Storage Devices33Figure 6-2. Removing a Filler Panel From theHot-Swap Mass Storage Location2. Drive spacers attach to the d
Chapter 6 Installing Mass Storage Devices34Drive SpacerFigure 6-3. Removing the Drive Spacer3. On the drive, press the locking latch in and pull the
Chapter 6 Installing Mass Storage Devices35Locking LatchEjector HandleLocking tab retractswhen the ejectorhandle is openLight Pipes(fragile)Figure 6-4
Chapter 6 Installing Mass Storage Devices36Make sure the ejector handleis open when you insert the driveFigure 6-5. Installing a Drive in the HP NetS
Chapter 6 Installing Mass Storage Devices37Removing a Hot-Swap Hard Disk DriveCAUTION You must remove the drive slowly to ensure that the driveheads a
397 Installing Additional Power SuppliesPower SuppliesThe NetServer is shipped with one power supply cage (containing two powersupplies) and one empty
Chapter 7 Installing Additional Power Supplies40• a fan assembly• a user guideInstalling Additional Power SuppliesRefer to the HP NetServer Redundancy
418 Mounting the NetServer in a RackPrevent Rack Tip-Over, Equipment Damage andInjuryWARNING To prevent the rack from tipping over, extend the anti-ti
Contentsv Reserving Resources for ISA Non-Plug-and-Play Boards...76 Configuring an ISA Non-Plug-and-Play Board...
Chapter 8 Mounting the NetServer in a Rack42These Instructions for the HP NetServer LH 3rOnlyUse the instructions in this chapter to put an HP NetServ
Chapter 8 Mounting the NetServer in a Rack43Overview and TerminologyTerms used in this chapter are defined in Figure 8-2.LevelerFootTemplateUnitMounte
Chapter 8 Mounting the NetServer in a Rack44Determine HP Rack Enclosure TypeFigure 8-3. Comparison of the Two HP Rack VersionsThere are two types of
Chapter 8 Mounting the NetServer in a Rack45Note which rack type you have and follow the instructions for your version.Table 8-1. The Two Rack Types C
Chapter 8 Mounting the NetServer in a Rack46Figure 8-4. Rack Configuration Tools Layout2. Determine where to put the mounting slides and install them
Chapter 8 Mounting the NetServer in a Rack47Type 1 and Type 2 --What You Need to Know to Determine Locationof the SlidesTo find the correct location f
Chapter 8 Mounting the NetServer in a Rack48◊ The "bar nut" is a two-holed metal bar used to secure the mountingflanges of the slide to the
Chapter 8 Mounting the NetServer in a Rack49Figure 8-6. Securing Slide to the Front ColumnOnce you understand how to use the bar nut, use the templat
Chapter 8 Mounting the NetServer in a Rack50Type 1--Locating and Mounting the SlidesType 1--Locating the SlidesFor Type 1, see Figure 8-7. All four mo
Chapter 8 Mounting the NetServer in a Rack51Type 1--Mounting the SlidesOnce you have marked the locations of the slides, attach them. To do so for the
Contentsvi Telephone Ordering Information ... 103 Contacting HP Regional Headquarters...
Chapter 8 Mounting the NetServer in a Rack52Type 2--Locating and Mounting the SlidesType 2--Locating the SlidesFor Type 2, see Figure 8-9. The two fro
Chapter 8 Mounting the NetServer in a Rack53◊ Before attaching the slides, take off the removable mounting flangesfrom the rear of each slide and save
Chapter 8 Mounting the NetServer in a Rack54Figure 8-10. Orientation and Fastening of Type 2 Slides
Chapter 8 Mounting the NetServer in a Rack55Type 1 and Type 2--Completing the Installation1. For either rack type, place four rack nuts on the outside
Chapter 8 Mounting the NetServer in a Rack56◊ If you no longer have a template, place the rack nuts for the bezellatch on the right front column in th
Chapter 8 Mounting the NetServer in a Rack57CAUTION Both rack types feature an anti-tip foot which must beextended out the front to prevent rack tip-o
Chapter 8 Mounting the NetServer in a Rack585. Let the NetServer rest on its handles while you line up the mounting holesin the top of the HP NetServe
Chapter 8 Mounting the NetServer in a Rack597. Remove two screws from each handle and take them off the server. SeeFigure 8-15. HP recommends that you
Chapter 8 Mounting the NetServer in a Rack6011. Depress the lockout releases, and push the server completely into the rack.See Figure 8-16.LockoutLatc
Chapter 8 Mounting the NetServer in a Rack6112. Slide the server into the rack and attach the bezel hinge to the two(previously installed) rack nuts o
Contentsvii Notice for USA... 133 FCC Radio Frequency Emissions
Chapter 8 Mounting the NetServer in a Rack6213. Snap the bezel in place so it swings open to access the HP NetServer LH3r internal mass storage cage.
639 Connecting the Monitor, Keyboard,Mouse, and UPSConnect the monitor, keyboard, and mouse cables and the AC power cord to theappropriate connectors
6510 Configuring the NetServerThe HP NetServer Navigator CD-ROM is shipped with your NetServer. You willuse this CD-ROM to configure your NetServer.Co
Chapter 10 Configuring the NetServer66Readme FileThis file includes the most recent information that was not available at the timethat the installatio
Chapter 10 Configuring the NetServer67Run Configuration Assistant and Installation AssistantInsert the HP NetServer Navigator CD-ROM into the CD-ROM d
Chapter 10 Configuring the NetServer68Novell NetWare / IntranetWare or Microsoft Windows NT Server on afactory-configured NetServer. This installation
Chapter 10 Configuring the NetServer69b. When you see the message "Press <F2> to enter SETUP" onthe monitor, press the F2 function k
Chapter 10 Configuring the NetServer70• Install NOS:◊ Automated NOS Installation: For certain versions of Novell NetWare /IntranetWare or Microsoft Wi
Chapter 10 Configuring the NetServer71c. When the Setup Utility menu appears, use the up and downarrow keys to highlight "Included SCSI A Chann
Chapter 10 Configuring the NetServer72The NOS installation process, whether automated or manual, is the same as inExpress configuration mode:• For Man
Chapter 10 Configuring the NetServer73HP Management SolutionsHP Management Solutions is a comprehensive suite of utilities, applications, andbuilt-in
Chapter 10 Configuring the NetServer74• Easy linkage with leading management platforms, including HPOpenView Network Node Manager and Workgroup Node M
Chapter 10 Configuring the NetServer75PcANYWHERE-32pcANYWHERE-32 is remote-control graphics-redirection software fromSymantec Corporation that allows
Chapter 10 Configuring the NetServer76During system start-up or reset, when the messagePress <Ctrl> <C> to start Symbios ConfigurationUtil
Chapter 10 Configuring the NetServer77NOTE Pressing the F2 key when prompted should start the Setuputility. For some ISA boards, the Setup utility wil
Chapter 10 Configuring the NetServer78installing, and press the + or - key on the keypad to reserve it. If thememory range required for a board spans
Chapter 10 Configuring the NetServer79NOTE If you change your mind and want to exit the Setup utilitywithout making the changes you have selected, pre
8111 HP Information AssistantOverviewThe HP NetServer Online Documentation CD-ROM includes InformationAssistant, which contains the entire set of docu
11 IntroductionThis User Guide contains information for both the HP NetServer LH 3 (the floor-standing pedestal configuration) and LH 3r (the rack-opt
Chapter 11 HP Information Assistant82Search for a word or phrase using Search. Search performs full-text searches for topic text. It not only takes yo
Chapter 11 HP Information Assistant83To print topics in Information Assistant, use one of the print options on the Filedrop-down menu. You can choose
8512 TroubleshootingTroubleshooting ToolsIf you are having problems installing your NetServer, there are a number ofdifferent tools available for trou
Chapter 12 Troubleshooting86For problems with HP TopTools, refer to the HP NetServer ManagementReference Guide on the HP Web Site athttp://www.hp.com/
Chapter 12 Troubleshooting87screen to start the HP NetRAID Assistant. For more information,refer to the Integrated HP NetRAID Controller Configuration
Chapter 12 Troubleshooting883. Restart the system. If the system does not function, refer to "If the SystemWill Not Power On." If you get an
Chapter 12 Troubleshooting892. If the server still does not work, turn it off and remove all externalperipherals, except the monitor and keyboard. Tes
Chapter 12 Troubleshooting90POST Error CodesRefer to this list if error codes appear after the NetServer is powered on.Table 12-1. POST Error CodesCod
Chapter 12 Troubleshooting91Code Message00401h CD-ROM Error00310h Flexible Disk Drive Error00311h Flexible Disk Drive Error00600h Video Memory Error00
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