HP B109 Manuel d'utilisateur télécharger pdf (Page 83)

Cause: The indicated ink cartridges did not have enough ink to print properly.

Ink cartridge problem

Try the following solutions to resolve the issue. Solutions are listed in order, with the most

likely solution first. If the first solution does not solve the problem, continue trying the

remaining solutions until the issue is resolved.

•

Solution 1: Install the ink cartridges correctly

•

Solution 2: Close the print carriage latch

•

Solution 3: Clean the electrical contacts

•

Solution 4: Replace the ink cartridge

•

Solution 5: Contact HP support

Solution 1: Install the ink cartridges correctly

Solution: Make sure all of the ink cartridges are properly installed. Refer to the

following steps to resolve this error.

To make sure the ink cartridges are properly installed

1. Make sure the product is turned on.

2. Open the ink cartridge access door by lifting from the front right of the product,

until the door locks into place.

The print carriage moves to the center of the product.

NOTE: Wait until the print carriage stops moving before proceeding.

3. Make sure the ink cartridges are installed in the correct slots.

Match the shape of the icon and color of the ink cartridge with the slot that has

the same shaped icon and color.

Chapter 12

80 Solve a problem

Solve a problem

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HP B109 Manuel d'utilisateur Page 83