Hp SAN Manuel d'utilisateur télécharger pdf (Page 54)

C Error codes

This chapter discusses the error codes that may be displayed while using SAN Visibility software.

Troubleshooting the error codes

Table 6 (page 54) discusses the error codes and troubleshooting information.

Table 6 Error codes and troubleshooting

TroubleshootingPossible CauseDescriptionError Code

From your Desktop, select Start

> Control Panel > Administrative

SAN Visibility data collector component runs

as Windows service. Error occurs if the

service is not running.

Data collector service

(HPSanVisibilityDataCollector)

is not running

101

Tools > Services, and look for

HPSanVisibilityDataCollector

service. Right click, and start the

service.

Enter the valid data in the

mandatory fields. For example:

This error occurs if the mandatory data fields

are empty.

Missing data102

Read Community is required

while discovering an FC switch.

If read community is not given

and you try to discover the

switch, you receive the message:

“Read Community is required”

Enter a valid IP address.IP addresses starting and ending with zero

are not valid.

IP address is invalid103

Enter the valid login and

password before performing

for Brocade switches for data collection, or

Some of the Brocade switches

for which you want to collect

104

subnet search. Or, you canwhen discovering connected switches. This

error occurs if any of these fields are blank.

data have blank login or

password select the individual switch and

update the login and password

from the Switch Settings tab.

Provide valid SMTP server name

or IP address.

This error occurs if you are testing an SMTP

server, which is not a valid SMTP server. Test

Server: <server-name> is not

responding to the SMTP

105

process does not differentiate between a valid

non-SMTP server and a non-existent server.

request, this may not be a valid

SMTP server

Provide a valid configuration

file.

This error occurs if you are trying to open a

configuration file which is not created by the

SAN Visibility software.

Invalid Configuration file106

Enter valid characters in the

Customer Details fields.

The acceptable characters for the Customer

Details filed are: a-z A-Z _ - , . # ( ) and space

Special character validation107

character, and the maximum number of

characters allowed in any editable field is

255. This error occurs if you enter anything

other than the accepted characters for the

Customer Details fields or you exceed the

maximum allowed characters in any editable

filed.

Provide valid login or password

for Brocade switches.

This error occurs when login or password

supplied for the Brocade switches is incorrect.

Invalid login or password201

places: one while discovering the connected

switches and second while collecting data.

54 Error codes

1 2 ... 49 50 51 52 53 54 55 56 57 58 59

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