HP TOUCHSMART 9100 Manuel d'utilisateur

Maintenance and Service GuideHP TouchSmart 9100 Business PC

Lower left-side componentsItem Item Component1 USB 2.0 Connect USB devices (USB 2.0) such as printers, external hard disk drives, digitalcameras, and

Rear componentsItem Item Component1 DVI Video Out Provides digital video output for use with a second monitor or projector.2 IEEE 1394 port Provides c

10 IR emitter (blaster)(select models only)Adhere to your TV set-top box IR receiver area to receive the remote controlsignal while watching and recor

Computer standThe HP TouchSmart 9100 Business PC is shipped with the computer stand collapsed against theback of the computer. To assure that the comp

3Spare PartsSee the following available spare parts for the HP TouchSmart PC.Processors and system boardDescription Spare Part NumberIntel Core 2 Duo

Misc BoardsDescription Spare Part NumberTV tuner, PCIe x1 card, includes hardware kit 582726-001GeForce GT230 1-GB PCIe graphics card 593888-001802.11

Misc PartsDescription Spare Part NumberWall mount assembly, VESA 593887-001Bluetooth module 593889-00110 Chapter 3 Spare Parts

4 Removal and Replacement ProceduresThe following sections provide information about disassembling various components of the HPTouchSmart PC.Preparing

7. Place the computer face down on a soft flat surface. HP recommends that you set down ablanket, towel, or other soft cloth to protect the touch scre

4. Remove the screw that secures the hard drive/memory cover to the computer, and then pull thebottom edge of the cover away from the computer.To inst

© Copyright 2009 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windows are

Feet1. Prepare the computer for disassembly (see Preparing to disassemble the HP TouchSmart PCon page 11).2. Place the computer face down on a soft, f

Stand1. Prepare the computer for disassembly (see Preparing to disassemble the HP TouchSmart PCon page 11).2. Place the computer face down on a soft,

5. Lift the stand straight up and off the computer.To install the stand, reverse the removal procedures.When installing the stand, make sure the two t

4. Lift the cover off the memory module slot.5. Push the two latches of the retaining clips away from the memory module (1). The memorymodule pops up

6. Lift the memory module from the memory socket by pulling the module away from the slot at anangle (2).NOTE: Memory modules are designed with a notc

Removing the hard drive1. Prepare the computer for disassembly (see Preparing to disassemble the HP TouchSmart PCon page 11).2. Place the computer fac

Back cover1. Prepare the computer for disassembly (see Preparing to disassemble the HP TouchSmart PCon page 11).2. Place the computer face down on a s

8. Remove the side trims from each side by prying them at the bottom (1) and lifting up and off thecomputer (2).9. Remove the optical drive cover.Back

10. If the computer includes a game console cover, press the side tab and remove the gameconsole cover.11. Remove the 13 screws that secure the back c

8. Remove the amp board shield by removing the two screws, rotating the top of the shield upward,and lifting the shield off the computer.9. Remove the

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

10. Disconnect the fan connector from the system board (1), remove the four screws (2) that securethe fan to the computer, and then loosen the four ca

8. Remove the amp board shield by removing the two screws, rotating the top of the shield upward,and lifting the shield off the computer.9. Remove the

11. Remove the two screws that secure WLAN module to the system board (2).12. Lift the module up to a 45 degree angle, and then remove it from the slo

8. Remove the amp board shield by removing the two screws, rotating the top of the shield upward,and lifting the shield off the computer.9. Remove the

10. Locate the TV tuner module on the system board.11. Detach the side USB I/O module connectors from the system board, and then move them asideto gai

System board1. Prepare the computer for disassembly (see Preparing to disassemble the HP TouchSmart PCon page 11).2. Place the computer face down on a

10. Remove the USB wireless mouse and keyboard receiver, as well as its housing, by pulling bothdevices straight out of and off the computer.11. Remov

16. Remove the one remaining screw securing the system board to the base pan.NOTE: If the computer has a gaming console, one of the screws is a ground

9. Remove the processor thermal kit as follows:a. Disconnect the fan cable from the system board (1).b. Remove the four screws that secure the fan to

12. Carefully lift the processor from the socket (3).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling

iv About This Book

5. Remove the I/O cover (see I/O cover on page 13).6. Remove the feet (see Feet on page 14).7. Remove the back cover (see Back cover on page 20).8. Pa

11. Unplug the Bluetooth cable from the Bluetooth module, and then remove the holder assemblyfrom the computer.12. Remove the Bluetooth module from th

10. Slide the cage out to the side and pull it partially out of the unit (2).11. Remove the power/data connector cable from the back of the optical dr

If this does not work, remove and then reinsert the wireless keyboard and mouse receiver from theback of the computer and then synchronize the keyboar

Installing a Security LockA security lock (sold separately) enables you to secure your computer from theft and unwantedchanges. A security lock is a k

5 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesAccess the BIOS Setup Utility by pressing the F10 button during startup. Use Computer Setu

●Power●ExitUse the arrow keys to select the appropriate heading, then press Enter. Use the arrow (up anddown) keys to select the option you want, then

1st Drive2nd DriveFor each, allows you to:●Port Configuration (disable/enable)●(view only)◦ Capacity (Size - HDD only)◦Transfer Mode●Smart Support - r

Onboard LAN Allows you to disable/enable onboard LAN controller.Onboard LAN BootROMAllows you to disable/enable the boot ROM of the onboard LAN chip.O

S5 Maximum PowerSavingsDisables/enables S5 Maximum Power Savings. Enabling this feature reduces the power of thissystem as much as possible in the S5

Table of contents1 Product Description ...

Computer Setup—ExitNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 5-6 Computer Setup—ExitOpt

6 Software TroubleshootingYour computer uses the operating system and installed software programs during normal operation. Ifyour computer works impro

To revert to an earlier version of a driver, click Rollback Driver, and follow the on-screeninstructions.Microsoft System RestoreMicrosoft Windows 7 i

To check the list of installable programs in the Recovery Manager:1. Click the Start button, All Programs, Recovery Manager, and then click Recovery M

Creating data backup discsUse CD or DVD recording (or burning) software that is installed on your computer to create backupdiscs of important informat

CAUTION: Before attempting to remove or touch any parts from the motherboard, check that thepower cord is disconnected from the electrical outlet. Fai

TroubleshootingMedia Card ReaderCause SolutionClicking Stop in the Safely Remove Hardware window withthe USB Mass Storage Device selected results in t

7 System RecoverySystem recovery completely erases and reformats the hard disk drive, deleting all data files you havecreated. System recovery reinsta

The number of discs in the recovery disc set depends on your computer model (typically 1–3 DVDdiscs). The Recovery Disc Creator program tells you the

7. Under I need help immediately, tap System Recovery.8. If you are prompted to back up your files, and you have not done so, select Back up your file

Processor ...

3. Insert recovery disc #1 into the DVD drive tray, and close the tray.4. If the computer works, click the Start button, click the Arrow button next t

IndexAactivity lights 6adapter 9adding memory 16Audio Line In 6audio line-in 4audio line-out 5Bback cover, removing 20Bluetooth 2Bluetooth module, rem

preparing to disassemble theTouchSmart PC 11stand 15system board 29TV tuner module 26WLAN module 24removinghard drive 12removing memory 16repairing so

1 Product DescriptionThe HP TouchSmart 9100 Business PC transforms the PC experience with its All-in-One form factorand touch-enabled features. The PC

2 ComponentsFront and right sideItem Item Component1 LCD display optimized forTouchState-of-the-art 58.4-cm (23-in) diagonal widescreen high-definitio

3 Built-in wireless LAN(select models only)Use the built-in wireless LAN to connect to the Internet through your existingwireless network. The diagram