Hp ProLiant ML350 G4 Server Manuel d'utilisateur Page 147
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147
Technical Support
In This Section
Related Documents.....................................................................................................................147
Before You Contact HP..............................................................................................................147
HP Contact Information..............................................................................................................147
Customer Self Repair..................................................................................................................148
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Related Documents
For related documentation, refer to the Documentation CD.
Before You Contact HP
Be sure to have the following information available before you call HP:
Technical support registration number (if applicable)
Product serial number
Product model name and number
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
HP Contact Information
For the name of the nearest HP authorized reseller:
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
- User Guide 1
- Audience Assumptions 2
- Contents 3
- Index 153 7
- Front Panel Components 9
- Front Panel LEDs and Buttons 10
- Rear Panel Components 12
- Rear Panel LEDs 13
- System Board Components 14
- NMI Jumper 16
- System Maintenance Switch 16
- System Board LEDs 17
- Hot-Plug Hard Drive IDs 20
- Item Description 21
- SATA or SAS Hard Drive LEDs 24
- Server Operations 25
- Removing Access Panel 27
- Server Setup 29
- Optimum Environment 30
- Server Setup 31 31
- Temperature Requirements 32
- Power Requirements 32
- Rack Planning Resources 33
- Rack Warnings 34
- Server Setup 35 35
- Installing Hardware Options 36
- Setting up a Tower Server 37
- Server Setup 39 39
- Torx screwdriver 41
- Server Setup 43 43
- Registering the Server 44
- Introduction 45
- Processor Option 46
- 7. Install the heatsink 48
- Memory Options 50
- Single- and Dual-Rank DIMMs 51
- DIMM Installation Guidelines 52
- Installing DIMMs 52
- Hard Drive Options 54
- SCSI Hard Drive Guidelines 55
- Identifying Guide Screws 58
- Removing Shipping Brackets 59
- Expansion Board Options 67
- Installing the Rack Server 76
- Installing a Redundant Fan 78
- Server Cabling 79
- Identifying SCSI Components 80
- Media Bays and Hard Drives 81
- Server Cabling 83 83
- Duplex Hot-Plug SCSI Cabling 84
- Server Cabling 85 85
- Internal SCSI Components 86
- Server Cabling 87 87
- SATA or SAS Cabling 89
- 1 SATA 1 connector 90
- 2 SATA 2 connector 90
- Server Cabling 91 91
- IDE Controller 92
- Configuration Tools 93
- ROM-Based Setup Utility 95
- BIOS Serial Console 97
- Array Configuration Utility 97
- Management Tools 99
- Automatic Server Recovery 100
- ROMPaq Utility 100
- Erase Utility 102
- Management Agents 103
- HP Systems Insight Manager 103
- Redundant ROM Support 103
- Diagnostic Tools 105
- Array Diagnostic Utility 106
- HP Insight Diagnostics 106
- Integrated Management Log 106
- Keeping the System Current 107
- ProLiant Support Packs 108
- Care Pack 108
- Troubleshooting 109
- Symbols on Equipment 110
- Warnings and Cautions 111
- Troubleshooting 113 113
- Symptom Information 114
- Diagnostic Steps 115
- General Diagnosis Flowchart 117
- Power-On Problems Flowchart 119
- Troubleshooting 121 121
- POST Problems Flowchart 122
- Troubleshooting 123 123
- OS Boot Problems Flowchart 125
- Troubleshooting 127 127
- Troubleshooting 129 129
- Battery Replacement 131
- 5. Remove the battery 132
- FCC Rating Label 134
- Class A Equipment 134
- Class B Equipment 135
- Modifications 136
- Mouse Compliance Statement 136
- Japanese Notice 138
- BSMI Notice 138
- Korean Notices 139
- Laser Compliance 139
- Battery Replacement Notice 140
- Electrostatic Discharge 143
- Discharge 144
- Server Specifications 145
- Specification 146
- Technical Support 147
- Customer Self Repair 148
- Acronyms and Abbreviations 149
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