Hp ProLiant ML370 G5 Server Manuel d'utilisateur télécharger pdf (Page 101)

Troubleshooting 101

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item Refer to

1 "Symptom information (on page 98)"

2 "Loose connections (on page 99)"

3 "Service notifications (on page 100)"

1 2 ... 96 97 98 99 100 101 102 103 104 105 106 ... 134 135

User Guide 1
Audience assumptions 2
Contents 3
Contents 4 4
Contents 5 5
Contents 6 6
Component identification 7
Front panel LEDs and buttons 8
Item Description Status 9
Systems Insight Display LEDs 10
Rear panel components 11
Rear panel LEDs 12
System board components 13
System maintenance switch 14
SAS and SATA device numbers 15
SAS and SATA hard drive LEDs 16
Online/activity 17
LED (green) 17
Fault/UID LED 17
(amber/blue) 17
Interpretation 17
FBDIMM slots 18
Power supply backplane LED 19
Fan locations 19
Operations 20
Operations 21 21
Operations 22 22
Remove the rack bezel 23
Operations 24 24
Install the rack bezel 25
Remove the access panel 25
Install the access panel 26
Remove the center wall 27
Rack planning resources 28
Optimum environment 29
Temperature requirements 30
Power requirements 30
Rack warnings 31
Server warnings and cautions 31
Setup 32 32
Installing hardware options 33
Setting up a tower server 33
Setup 34 34
Registering the server 35
Introduction 36
Processor option 36
13. Install the heatsink 41
15. Install the PPM 41
Memory options 42
Advanced ECC memory 43
Online spare memory 44
Mirrored memory 45
Memory boards and FBDIMMs 46
Removing FBDIMMs 48
Installing FBDIMMs 49
Hot-plug hard drive options 50
Remove the hard drive blank 51
Prepare the hard drive 51
Expansion board options 61
Performance balancing 62
Expansion slot cover 62
Installing expansion boards 63
Removing expansion boards 64
• Rack rails 67
• Cable management arm 67
• Server rails 67
• Rack bezel 67
Remove the CD-ROM drive 69
Install the center wall 74
Cabling 75
SAS cabling 76
CD-ROM drive cabling 77
Video cabling 78
Parallel/serial port cabling 78
Diskette drive cabling 79
BBWC option cabling 79
Internal USB connector 80
Configuration and utilities 81
HP ROM-Based Setup Utility 82
Boot options 83
BIOS Serial Console 83
Configuring mirrored memory 83
Array Configuration Utility 84
Auto-configuration process 84
Management tools 86
Management Agents 88
HP Systems Insight Manager 88
Redundant ROM support 88
USB support 89
Diagnostic tools 90
Integrated Management Log 91
Keeping the system current 92
Care Pack 93
Battery replacement 94
Battery replacement 95 95
Troubleshooting 96
Symbols on equipment 97
Warnings and cautions 97
Symptom information 98
Loose connections 99
Service notifications 100
Troubleshooting flowcharts 100
General diagnosis flowchart 101
Symptoms: 103
Troubleshooting 105 105
POST problems flowchart 106
OS boot problems flowchart 107
• Redundancy failure 110
Troubleshooting 111 111
Electrostatic discharge 112
FCC rating label 113
Class A equipment 113
Class B equipment 113
Modifications 114
• EMC Directive 2004/108/EC 115
Japanese notice 116
BSMI notice 116
Korean notice 117
Laser compliance 117
Battery replacement notice 117
Specifications 119
Specification Value 120
Technical support 121
Customer Self Repair 122
Technical support 124 124
Reparo feito pelo cliente 126
Technical support 127 127
Technical support 128 128
Acronyms and abbreviations 129
Index 132 132
Index 133 133
Index 134 134
Index 135 135

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Hp ProLiant ML370 G5 Server Manuel d'utilisateur Page 101

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