Hp DL380 G7 Manuel d'utilisateur télécharger pdf (Page 89)

Troubleshooting 89

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item See

"Symptom information (on page 85)"

"Loose connections (on page 87)"

"Service notifications (on page 88)"

The most recent version of a particular server or option firmware is

available on the HP Support website (http://www.hp.com/support).

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HP ProLiant DL380 G7 Server 1
User Guide 1
Contents 3
Contents 4 4
Contents 5 5
Contents 6 6
Component identification 7
Front panel LEDs and buttons 8
Systems Insight Display LEDs 9
Rear panel components 11
Rear panel LEDs and buttons 12
System board components 14
System maintenance switch 15
NMI functionality 15
DIMM slot locations 16
SAS and SATA device numbers 17
SAS and SATA hard drive LEDs 18
PCI riser cage LEDs 19
FBWC module LEDs 20
Battery pack LEDs 21
Hot-plug fans 22
Component identification 23 23
Operations 24
Remove the access panel 25
Install the access panel 26
Remove the PCI riser cage 29
Install the PCI riser cage 29
Remove the air baffle 31
Rack planning resources 32
Optimum environment 33
Temperature requirements 34
Power requirements 34
Rack warnings 35
Installing hardware options 35
Setup 37 37
Registering the server 38
Introduction 39
Processor option 39
Install the heatsink 44
Memory options 46
DIMM identification 47
Memory configurations 47
Installing a DIMM 53
Optical drive option 57
Expansion board options 60
PCI riser board option 63
Hard drive cage option 64
Cabling 69
BBWC battery cabling 70
FBWC battery cabling 70
Configuration and utilities 71
HP ROM-Based Setup Utility 72
Boot options 73
BIOS Serial Console 73
Configuring AMP modes 73
Configuring mirrored memory 74
Array Configuration Utility 75
Management tools 76
ROMPaq utility 77
Erase Utility 77
Redundant ROM support 78
Diagnostic tools 79
Keeping the system current 80
Version control 81
ProLiant Support Packs 81
Firmware 81
HP Smart Update Manager 82
Care Pack 82
Troubleshooting 83
Symbols on equipment 84
Warnings and cautions 84
Symptom information 85
Loose connections 87
Service notifications 88
Server health LEDs 88
Troubleshooting flowcharts 88
General diagnosis flowchart 89
Symptoms: 91
Troubleshooting 93 93
POST problems flowchart 94
OS boot problems flowchart 96
Troubleshooting 97 97
• Redundancy failure 98
(http://www.hp.com/support) 99
Troubleshooting 100 100
Battery replacement 101
FCC rating label 102
Class A equipment 102
Class B equipment 102
Modifications 103
• EMC Directive 2004/108/EC 104
Japanese notice 105
BSMI notice 105
Korean notice 105
Chinese notice 106
Laser compliance 106
Battery replacement notice 106
Electrostatic discharge 108
Specifications 109
Technical support 112
Technical support 113 113
Customer Self Repair 114
Technical support 115 115
Reparo feito pelo cliente 116
Technical support 117 117
Technical support 118 118
Technical support 119 119
Acronyms and abbreviations 120
Index 123 123
Index 124 124
Index 125 125
Index 126 126

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Hp DL380 G7 Manuel d'utilisateur Page 89

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