HP Pavilion dv6 Notebook PCMaintenance and Service Guide
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processor AMD Phenom II N660 3.00-GHz processor
3.Loosen the captive screws (1) that secure the fan/heat sink assembly to the system board.NOTE: The number of screws used to secure the fan/heat sink
4.Remove the fan/heat sink assembly (2).NOTE: The following illustration shows the fan/heat sink assembly being removed from acomputer model equipped
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the systemboard components each time the fan/heat sink assembly
Reverse this procedure to reassemble and install the fan/heat sink assembly.ProcessorNOTE: The system board spare part kit includes replacement therma
Description Spare part numberAMD A6-3400M 2.30-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653349-001AMD A4-3310MX 2.50-GHz processo
Description Spare part numberIntel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache, dual core,35 W)653341-001Intel Core i5
2.Lift the processor (2) straight up, and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon embossedon the
SpeakersDescription Spare part numberSpeaker cover:For use only with computer models in dark umber and steel gray finish 641438-001For use only with c
3.Release the rear speaker cable (1) from the clips (2) and routing channel built into thebase enclosure.4.Remove the four Phillips PM2.5×4.0 screws (
8.Remove the rear speaker (4) and cable.9.Remove the Phillips PM2.5×4.0 screw (1) that secures the front speaker to the base enclosure.10. Remove the
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorChipset Northbridge: AMD A70M Fusion co
Optical drive connector cableNOTE: The optical drive connector cable is included in the Cable Kit, spare part number640422-001. The optical drive conn
4.Turn the computer right side up, with the front toward you.5. Open the computer.6.Release the optical drive connector cable from the clips (1) built
Description Spare part numberIn Sonoma red finish 641480-001In steel gray finish 650798-001Before removing the display assembly, follow these steps:1.
3.Remove the display assembly (4).4. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the two sc
c.Remove the display bezel (4). The display bezel is available using spare part numbers640421-001 (for use only with computer models in dark umber and
b.Remove the hinge covers (2). The hinge covers are available using spare part number641807-001.7. If it is necessary to replace the display panel:a.
b.Lift the top edge of the display panel (1), and then swing it forward (2) until it rests upsidedown in front of the display enclosure.c. Release the
display panel) and 640445-001 (for use with computer models equipped with a 15.6-in,HD, LED, BrightView display panel).8. If it is necessary to replac
b.Release the display panel cable from the clips (2) built into the display enclosure.c. Remove the display panel cable. The display panel cable inclu
c.Remove the wireless antenna cables and transceivers (3). The wireless antenna cables andtransceivers are available in the Antenna Kit, spare part nu
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorGraphics Internal graphics:●AMD Radeon™
5 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication between all
Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres
Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the
Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are disp
6 SpecificationsComputer specifications Metric U.S.DimensionsDepth 24.7 cm 9.72 inWidth 37.8 cm 14.88 inHeight (front to back) 3.1 to 3.5 cm 1.23 to 1
15.6-inch display specifications Metric U.S.DimensionsHeight 19.6 cm 7.72 inWidth 34.7 cm 13.66 inDiagonal 39.8 cm 15.67 inNumber of colors Up to 16.8
Hard drive specifications 1-TB* 750-GB** 640-GB**DimensionsHeight 12.7 mm 9.5 mm 9.5 mmLength 100.2 mm 100.2 mm 100.2 mmWidth 69.9 mm 69.9 mm 69.9 mmW
Hard drive specifications (continued) 500-GB* 320-GB* 250-GB*DimensionsHeight 9.5 mm 7.0 mm 7.0 mmLength 100.4 mm 100.4 mm 100.4 mmWidth 69.9 mm 69.9
7 Backup and recoveryYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processor Internal graphics: Intel HD Graphics
Creating restore mediaHP recommends that you create either a set of recovery discs or a recovery flash drive to be sure thatyou can restore your compu
Performing a system restoreRecovery Manager software allows you to repair or restore the computer to its original factory state.Recovery Manager works
Restoring using the restore media1. If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your computer
Backing up and recovering your informationIt is very important to back up your files and keep any new software in a safe place. As you add newsoftware
Using Windows Backup and RestoreGuidelines:●Be sure that the computer is connected to AC power before you start the backup process.●Allow enough time
Create a system restore point1.Select Start > Control Panel > System and Security > System.2. In the left pane, click System Protection.3. Cl
8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
9 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local law
Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.2. Lift up and out on
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processor Supports the following configurations
4.Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display panel
10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the
15.Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from t
18.Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20.Remove the screws (2) that secure the LCD
IndexAAC adapter, spare part numbers37, 39, 40Action keys 14antennalocations 11removal 110spare part number 34, 41,111Antenna Kit, spare part number34
DVD±RW and CD-RW Super MultiDouble-Layer Combo Drive withLightScribeprecautions 53spare part number 32, 37,47, 60DVD±RW and CD-RW Super MultiDouble-La
optical drive bay space saverspare part number 32, 37,50, 60optical drive bracket, removal 61optical drive connector cableillustrated 32removal 102opt
transporting guidelines 55UUSB boardremoval 82spare part number 26, 44USB board cable, illustrated 33USB DVB-T TV tuner, spare partnumber 38, 39USB DV
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processor Supports the following configurations
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processor Support for the following WLAN format
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorPorts●3-pin AC power●Audio-in (mono mic
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processor Support for the following batteries:●
2 External component identificationDisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLANs.
© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, Athlon,Phenom, and Turion combinations thereof,are trademarks of Adv
Buttons, speakers, and fingerprint reader (selectmodels only)Item Component Description(1) Power button●When the computer is off, press the button to
KeysItem Component Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used s
Item Component Description(6) Integrated numeric keypad When the keypad has been enabled, the keys can beused like an external numeric keypad.(7) num
Item Component Description(4) Wireless light●White: An integrated wireless device, such as aWLAN device and/or a Bluetooth device, is on.●Amber: All w
FrontItem Component Description(1) Digital Media Slot Supports the following digital card formats:●Secure Digital (SD) Memory Card●Secure Digital Exte
Left sideItem Component Description(1) Vent Enables airflow to cool internal components.NOTE: the computer fan starts up automatically to coolinternal
Right sideItem Component Description(1) Optical drive Reads and writes (select models only) to an optical disc.(2) Optical drive light●Green: The opti
BottomItem Component Description(1) Battery bay Holds the battery.(2) Battery release latch Releases the battery from the battery bay.(3) Vents (6) En
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on th
Item Component Description(3) Part number/Product number (p/n) This number provides specific information about theproduct’s hardware components. The p
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your
Computer major componentsItem Component Spare part number(1) Display assembly (includes webcam, two microphones, and wireless antenna transceivers and
Item Component Spare part number 15.6-in, FHD, LED, AntiGlare display assembly in steel gray finish 654110-001 15.6-in, HD, LED, BrightView display
Item Component Spare part number For use in Latin America 640436-161 For use in the Netherlands 640436-B31 For use in Portugal 640436-131 For use
Item Component Spare part number For use in Portugal 644363-131 For use in Russia 644363-251 For use in Saudi Arabia 644363-171 For use in Sloveni
Item Component Spare part number(7) Bluetooth module cable (for use only with computer models equipped with anIntel processor)641478-001(8) USB board
Item Component Spare part number Equipped with the RS880MD chipset, the HD6470 graphics subsystem chipset, and512-MB of graphics subsystem discrete m
Item Component Spare part number For use only with computer models equipped with a dual core processor, the IntelHD6770 graphics subsystem, and 1024-
Item Component Spare part number AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core,45 W)653356-001 AMD A4-3300M 2.50-GHz pr
Item Component Spare part number Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MBL3 cache, dual core, 35 W)631253-001 Intel
Item Component Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001(18) Memory modules (2, DDR3, 10600, 1333-MHz): 8 GB 634091-001 4 G
iv Safety warning notice
Item Component Spare part number Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter 640926-001 Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+
Item Component Spare part number(3) Fingerprint reader board cable(4) USB board cable(5) TouchPad cable(6) TouchPad button board cable(7) Power button
Display assembly subcomponentsItem Component Spare part number(1) Display hinge covers (2) 641807-001(2) Display bezel: For use only with computer mo
Item Component Spare part number In dark umber finish 640417-001 In espresso black finish 640412-001 In linen white finish 640414-001 In Pacific b
Mass storage devicesItem Component Spare part number(1) Hard drive (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or
Item Component Spare part number Hard drive screws (not illustrated)(3) 160-GB solid-state drive (for use only with computer models equipped with anI
Component Spare part numberFor use only with computer models equipped with AMD processors in Brazil 490371-202For use only with computer models equipp
Spare part number Description490371-AA1 Power cord for use only with computer models equipped with an Intel processor in the People'sRepublic of
Spare part number Description609948-001 65-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with anIntel processor616343-0
Spare part number Description634691-001 AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, dual core,25 W; includes replacem
Table of contents1 Product description ... 12
Spare part number Description640420-001 Display bezel for use only with computer models in butter gold, espresso black, linen white,Pacific blue, pear
Spare part number Description640436-131 Keyboard in black finish for use with all computer models in Portugal (includes keyboard cable)640436-141 Keyb
Spare part number Description640440-001 Base enclosure for use only with computer models in aluminum finish (includes battery releaselatch and 4 rubbe
Spare part number Description640460-001 Top cover in linen white finish (includes TouchPad and TouchPad button board, but does notinclude TouchPad cab
Spare part number Description641486-001 System board for use only with computer models equipped with an Intel quad core processor, theIntel HD6490 gra
Spare part number Description641809-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe641810-001 Display Rubber Kit641824-001
Spare part number Description644363-AD1 Keyboard in silver finish for use only with computer models equipped with an Intel processorin South Korea (in
Spare part number Description650850-001 System board for use only with computer models equipped with an AMD processor, the A60Mchipset, the HD6490 gra
Spare part number Description654103-001 15.6-in, FHD, LED, AntiGlare display assembly in dark umber finish (includes webcam, twomicrophones, and wirel
Spare part number Description659998-001 System board for use only with computer models equipped with an Intel quad core processor, theHM65 chipset, an
Electrostatic discharge damage ... 53Packaging and transporting guidelines ...
4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i
CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 88 screws that must be removed, replaced
Item Component Description(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is
BatteryDescription Spare part number9-cell, 100-Whr, 3.00-Ah Li-ion battery 636631-0016-cell, 62-Whr, 2.80-Ah Li-ion battery 593562-0016-cell, 55-Whr,
To insert the battery:1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.2.Pivot the front edge of
2.Lift the rear edge of the service cover up and forward until it rests at an angle.3. Remove the service cover. The service cover is available in the
Hard drive specifications ... 119Hard drive specifi
7.Remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive.8.Remove the optical drive bracket (2).Reverse this proced
3.Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.
c.Disconnect the hard drive connector cable (3) from the hard drive.Reverse this procedure to reassemble and install the hard drive.64 Chapter 4 Rem
RTC batteryDescription Spare part numberRTC battery 608771-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
Memory moduleDescription Spare part number8-GB (DDR3, 10600, 1333-MHz) 634091-0014-GB (DDR3, 10600, 1333-MHz) 621569-0012-GB (DDR3, 10600, 1333-MHz) 6
WLAN moduleDescription Spare part numberFor use on all computer models:Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795
Remove the WLAN module:1. Disconnect the WLAN antenna cables from the terminals on the WLAN module.NOTE: The #1/black WLAN antenna cable is connected
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protectivesleeves must be installed on the antenna connectors, a
KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.Description Spare part number Description Spare part numberKeyboard in black finis
Description Spare part number Description Spare part numberFor use only with computer modelsequipped with an AMD processorin Bulgaria644363-261 For us
Remove the keyboard:1. Remove the Phillips PM2.5×4.0 screw that secures the keyboard to the computer.2. Rest the computer on its left side.3. Open the
6.Lift the rear edge (1) of the keyboard, and then slide the keyboard (2) back until the keyboardcable is accessible.7.Release the zero insertion forc
Top coverNOTE: The top cover spare part kit includes the TouchPad and TouchPad button board, but does notinclude the TouchPad cable or TouchPad button
3.Remove the seven Phillips PM2.5×10.0 screws that secure the top cover to the computer.4. Remove the following screws that secure the top cover to th
7.Release the ZIF connectors to which the following cables are attached, and then disconnect thecables from the system board:NOTE: The power button bo
10.Remove the top cover (2).Reverse this procedure to install the top cover.Power button boardDescription Spare part numberPower button board (does no
3.Remove the three Phillips PM2.0×4.0 screws (2) that secure the power button board to thetop cover.4. Remove the power button board and cable (3).Rev
●Keyboard (see Keyboard on page 70)●Top cover (see Top cover on page 74)Remove the fingerprint reader board and cable:1. Turn the top cover upside dow
Before removing the Bluetooth module and cable, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibe
5.If it is necessary to replace the Bluetooth module cable, disconnect the cable from the Bluetoothmodule and replace it.Reverse this procedure to ins
1 Product descriptionCategory Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorProduct Name HP Pa
USB boardDescription Spare part numberUSB board (does not include cable)NOTE: The USB board cable is not included in the USB board spare part kit. The
Reverse this procedure to install the USB board.Power connector cableDescription Spare part numberPower connector cable 640424-001Before removing the
4.Remove the power connector (4) from the base enclosure.Reverse this procedure to install the power connector cable.84 Chapter 4 Removal and replac
System boardNOTE: The system board spare part kit includes replacement thermal material.Replacement thermal material is also available in the Thermal
Description Spare part numberEquipped with the RS880MD chipset, HD6650 graphics subsystem chipset, 1024-MB of graphicssubsystem discrete memory, and U
Description Spare part numberFor use only with computer models equipped with a dual core processor, a graphics subsystem withUMA memory, and USB versi
3.Disconnect the speaker cable (1) and the optical drive connector cable (2) from the system board.4. Turn the computer right side up, with the front
7.Remove the Phillips PM2.5×4.0 screw (1) and the two Phillips PM2.5×5.0 screws (2) that securethe system board to the base enclosure.8. Flex the left
Fan/heat sink assemblyNOTE: The system board spare part kit includes replacement thermal material.Replacement thermal material is also available in th
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side ofthe computer. the computer uses an electric fan
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