HP dv7-6c20us Informations techniques

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Page 1 - Maintenance and Service Guide

HP Pavilion dv7 Entertainment PCMaintenance and Service Guide

Page 2

When to back up ... 154Backup suggestions .

Page 3 - MSG revision history

Remove the TouchPad on/off button board:1. Turn the top cover upside down, with the front toward you.2. Release the ZIF connector to which the TouchPa

Page 4

d. Keyboard (see Keyboard on page 71)e. Speaker assembly (see Speaker assembly on page 75)f. Display assembly (see Display assembly on page 76)g. Top

Page 5 - Safety warning notice

4. Remove the battery (see Battery on page 54).5. Remove the following components:a. Hard drive (see Hard drive on page 59)b. Optical drive (see Optic

Page 6

Modem moduleNOTE: The modem module spare part kits do not include a modem module cable. The modem modulecable is included in the Cable Kit, spare part

Page 7 - Table of contents

3. Lift the modem module (3) straight up to disconnect it from the system board.Reverse this procedure to install the modem module.System boardNOTE: A

Page 8

4. Remove the battery (see Battery on page 54).5. Remove the following components:a. Optical drive (see Optical drive on page 57)b. Hard drive (see Ha

Page 9

Remove the system board:1. Disconnect the following cables:(1) USB board cable(2) Audio/infrared board cable(3) Modem module cable(4) Fan cable(5) Sub

Page 10

5. Remove the system board (4) by sliding it away from the base enclosure at an angle.Reverse this procedure to install the system board.Audio/infrare

Page 11

Remove the audio/infrared board:1. Disconnect the audio/infrared board cable (1) from the system board.2. Remove the two Phillips PM2.5×4.0 screws (2)

Page 12

f. Display assembly (see Display assembly on page 76)g. Top cover (see Top cover on page 85)Remove the USB board:1. Disconnect the USB board cable (1)

Page 13

1 Product descriptionCategory Description Computermodels equippedwith AMDprocessors andgraphicssubsystems withdiscrete memoryComputermodels equippedwi

Page 14

c. Switch cover (see Switch cover on page 69)d. Keyboard (see Keyboard on page 71)e. Speaker assembly (see Speaker assembly on page 75)f. Display asse

Page 15

4. Remove the battery (see Battery on page 54).5. Remove the following components:a. Hard drive (see Hard drive on page 59)b. Optical drive (see Optic

Page 16

Power connector cableNOTE: The power connector cable is included in the Cable Kit, spare part number 480474-001.Before removing the power connector ca

Page 17 - Top components

Modem module cableNOTE: The modem module cable is included in the Cable Kit, spare part number 480474-001. Themodem module cable includes the RJ-11 ja

Page 18 - Item Component Description

TV tuner module cableNOTE: The TV tuner module cable is included in the Cable Kit, spare part number 480474-001.Before removing the TV tuner module ca

Page 19 - Top components 9

Heat sinkNOTE: All heat sink spare kits include replacement thermal material.Description Spare part numberFor use only with computer models equipped w

Page 20

3. Remove the heat sink assembly (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andsystem board component

Page 21 - Top components 11

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and thesystem board each time the heat sink is removed. Therm

Page 22 - TouchPad

Reverse this procedure to install the heat sink.108 Chapter 4 Removal and replacement procedures

Page 23 - Front components

ProcessorNOTE: All processor spare part kits include thermal material.Description Spare part numberAMD Turion Ultra ZM86 2.40-GHz processor 480854-001

Page 24 - Right-side components

Category Description Computermodels equippedwith AMDprocessors andgraphicssubsystems withdiscrete memoryComputermodels equippedwith AMDprocessors andg

Page 25 - Left-side components

2. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossedon

Page 26 - Bottom components

5 Setup UtilityWARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshootingand repair procedures are detailed to

Page 27 - 3 Illustrated parts catalog

Using the Setup UtilityChanging the language of the Setup UtilityThe following procedure explains how to change the language of the Setup Utility. If

Page 28 - Computer major components

Restoring default settings in the Setup UtilityThe following procedure explains how to restore the Setup Utility default settings. If the Setup Utilit

Page 29 - Computer major components 19

Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.NOTE: Some of the Setup Utility menu items listed in t

Page 30

Select To do thisFan Always On Enabled/disable Fan Always On. When enabled, the computer fan will always be on.Boot Options Set the following boot opt

Page 31 - Computer major components 21

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth39.59 cm 15.59 inDepth 28.49 cm 11.22 inHeight (front to back) 3.34 to 4.21 cm 1.32

Page 32

Metric U.S.Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rateNonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min swe

Page 33 - Computer major components 23

17.0-inch WXGA display specifications Metric U.S.DimensionsHeight24.4 cm 9.6 inWidth 38.1 cm 15.0 inDiagonal 43.2 cm 17.0 inNumber of colors Up to 16

Page 34

Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 101 g 101 g 1

Page 35 - Computer major components 25

Category Description Computermodels equippedwith AMDprocessors andgraphicssubsystems withdiscrete memoryComputermodels equippedwith AMDprocessors andg

Page 36

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RWDouble-LayerApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE

Page 37 - Computer major components 27

DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODEC

Page 38

System DMA specifications, AMDHardware DMA System functionDMA4 Direct memory access controllerSystem DMA specifications, IntelHardware DMA System func

Page 39 - Display assembly components

System interrupt specifications, AMD with graphicssubsystems with discrete memoryHardware IRQ System functionIRQ0 High precision event timerIRQ1 Stand

Page 40

System interrupt specifications, AMD with graphicssubsystems with UMA memoryHardware IRQ System functionIRQ0 High precision event timerIRQ1 Standard 1

Page 41

System interrupt specifications, IntelHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft Natural KeyboardIRQ2 Cascad

Page 42

System I/O address specifications, AMDI/O address (hex) System function (shipping configuration)0000 - 0008 DMA controller000A - 000F DMA controller00

Page 43 - Plastics Kit

I/O address (hex) System function (shipping configuration)30E0 - 30E3 (UMA only) Standard Dual Channel PCI IDE Controller30E8 - 30EB Standard Dual Cha

Page 44 - Cable Kit

System I/O address specifications, IntelI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 -

Page 45 - Mass storage devices

I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused

Page 46 - Miscellaneous parts

Category Description Computermodels equippedwith AMDprocessors andgraphicssubsystems withdiscrete memoryComputermodels equippedwith AMDprocessors andg

Page 47

System memory map specifications, AMD with graphicssubsystems with discrete memorySize Memory address System function128 KB 000A0000-000BFFFF nVidia G

Page 48

System memory map specifications, AMD with graphicssubsystems with UMA memorySize Memory address System function128 KB 000A0000-000BFFFF nVidia MCP67M

Page 49

System memory map specifications, IntelSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48

Page 50

7 Screw listingThis section provides specification and reference information for the screws used in the computer. Allscrews listed in this section are

Page 51

Phillips PM2.5×5.0 screwColor Quantity Length Thread Head diameterBlack 3 5.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the display inverter

Page 52

Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterSilver 19 4.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the optical drive bra

Page 53

Where used:(1) One screw that secures the keyboard to the top cover(2) Two screws that secure the Bluetooth module to the top coverWhere used: 8 screw

Page 54

Where used: 2 screws that secure the modem module to the system boardPhillips PM2.0×4.0 screw 137

Page 55

Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterBlack 49 4.0 mm 2.5 mm 5.0 mmWhere used: 6 screws that secure the hard drives to the

Page 56

Where used: 3 screws that secure the switch cover to the computerWhere used: 3 screws that secure the keyboard to the top coverWhere used: 8 screws th

Page 57 - Service considerations

Category Description Computermodels equippedwith AMDprocessors andgraphicssubsystems withdiscrete memoryComputermodels equippedwith AMDprocessors andg

Page 58 - Drive handling

Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure onBrightView display assembliesWhere used: 8 screws that s

Page 59 - Grounding guidelines

Where used:(1) One screw that secures the TouchPad on/off button board to the top cover(2) Two screws that secure the TouchPad button board to the top

Page 60

Where used:(1) Two screws that secure the audio/infrared board to the base enclosure(2) One screw that secures the USB board to the base enclosure142

Page 61

Phillips PM3.0×4.0 screwNOTE: The Phillips PM3.0×4.0 screws are also available in the Hard Drive Hardware Kit, spare partnumber 480457-001.Color Quant

Page 62 - Unknown user password

Phillips PM2.5×13.0 captive screwColor Quantity Length Thread Head diameterBlack 9 13.0 mm 2.5 mm 5.0 mmWhere used:(1) One screw that secures the swit

Page 63 - Service tag

Where used: 3 screws that secure the display assembly to the computerWhere used: 4 screws that secure the top cover to the base enclosurePhillips PM2.

Page 64 - Computer feet

Phillips PM2.0×3.0 broad-head screwColor Quantity Length Thread Head diameterBlack 5 3.0 mm 2.0 mm 7.0 mmWhere used: 3 screws that secure the keyboard

Page 65

Phillips PM2.5×6.0 screwColor Quantity Length Thread Head diameterSilver 11 6.0 mm 2.5 mm 5.0 mmWhere used: 3 screws that secure the display assembly

Page 66 - Webcam/microphone module

Where used: 6 screws that secure the top cover to the base enclosure148 Chapter 7 Screw listing

Page 67 - Optical drive

Phillips PM2.5×4.0 broad-head screwColor Quantity Length Thread Head diameterSilver 2 4.0 mm 2.5 mm 6.0 mmWhere used: 2 screws that secure the subwoof

Page 68

Category Description Computermodels equippedwith AMDprocessors andgraphicssubsystems withdiscrete memoryComputermodels equippedwith AMDprocessors andg

Page 69 - Hard drive

Phillips PM2.0×10.0 captive screwColor Quantity Length Thread Head diameterSilver Up to 7 10.0 mm 2.0 mm 6.0 mmWhere used: 7 captive screws that secur

Page 70

Where used: 4 captive screws that secure the heat sink assembly to the system board on computermodels equipped with graphics subsystems with UMA memor

Page 71 - TV tuner module

8 Backup and RecoveryRecovering system informationRecovery after a system failure is as complete as your most current backup. HP recommends that youcr

Page 72 - TV tuner module slot

Creating recovery discsNOTE: HP recommends that you create recovery discs to be sure that you can restore your systemto its original factory state if

Page 73 - RTC battery

Backing up your informationWhen to back up●On a regularly scheduled basisNOTE: Set reminders to back up your information periodically.●Before the comp

Page 74 - WLAN module

When to create restore points●Before you add or extensively modify software or hardware●Periodically, whenever the system is performing optimallyNOTE:

Page 75

Performing a recoveryNOTE: You can recover only files that you have previously backed up. HP recommends that you useRecovery Manager to create an enti

Page 76

9 Connector pin assignments1394Pin Signal1 Power2 Ground3 TPB-4 TPB+5 TPA-6 TPA+1394 157

Page 77 - Memory module

Audio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 GroundAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right ch

Page 78

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground

Page 79 - Switch cover

2 External component identificationTop componentsDisplay componentsItem Component Description(1) Internal display switch Turns off the display and ini

Page 80

HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1 shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS

Page 81 - Keyboard

RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6 UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receiv

Page 82

Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4 Ground162 Chapter 9 Connector pin assignments

Page 83

10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from

Page 84 - Bluetooth module

Requirements for specific countries or regionsCountry or region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Ca

Page 85 - Speaker assembly

11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la

Page 86 - Display assembly

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

Page 87

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

Page 88

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

Page 89

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from

Page 90

Item Component Description(3) Internal microphones (2) Record sound.(4) Integrated webcam light On: The integrated webcam is in use.(5) Integrated web

Page 91

19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD panel to the display rear panel.21. Release the

Page 92

IndexSymbols/Numerics1394 portlocation 15pin assignments 1571394 Power Saving 114AAC adapter, spare partnumbers 36, 39accessory coverillustrated 33re

Page 93

display bezelillustrated 31release 56removal 81spare part number 31, 40,82Display Cable Kit, spare partnumber 29, 32, 40display componentsillustrat

Page 94

Kkeyboardcomponents 11product description 6removal 71spare part numbers 19, 42,71keypad keys 11keysembedded numerickeypad 11esc 11fn 11function 11Win

Page 95 - Top cover

graphics 2hard drives 3keyboard 6memory module 2microphone 4modem 4operating system 6optical drives 3pointing device 6ports 5power requirements 6proce

Page 96

TV tuner external antenna cable,spare part numbers 26, 42, 61TV tuner moduleremoval 61spare part numbers 26, 42,61TV tuner module cableillustrated

Page 98 - Fingerprint reader board

Buttons, fingerprint reader, and speakersItem Component Description(1) Speakers (2) Produce sound.(2) Power button●When the computer is off, press the

Page 99 - TouchPad on/off button board

© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.Athlon and Turion are trademarks ofAdvanced Micro Devices, Inc. Bluetooth is atrademark owned

Page 100 - TouchPad button board

Item Component Description(4) Volume mute button Mutes and restores speaker sound.(5) Volume scroll zone Adjusts speaker volume. Slide your finger to

Page 101 - Bluetooth module cable

KeysItem Component Description(1) esc key Displays system information about your computer whenpressed in combination with the fn key.(2) fn key Execut

Page 102

TouchPadItem Component Description(1) TouchPad light●White: TouchPad is enabled.●Amber: TouchPad is disabled.(2) TouchPad* Moves the pointer and selec

Page 103 - Modem module

Front componentsItem Component Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is o

Page 104 - System board

Rear componentsComponent FunctionVents (2) Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internal

Page 105

Left-side componentsItem Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is

Page 106

Bottom componentsItem Component Description(1) Battery bay Holds the battery.(2) Integrated subwoofer Contains the subwoofer speaker.(3) Vents (5) Ena

Page 107 - Audio/infrared board

3 Illustrated parts catalogService tagThe service tag, affixed to the bottom of the computer, provides information that may be needed whentroubleshoot

Page 108 - USB board

Computer major components18 Chapter 3 Illustrated parts catalog

Page 109 - Description Spare part number

Item Description Spare part number(1) 17.0-inch display assemblies (include webcam, microphone, and wireless antenna transceivers and cables): For us

Page 110 - Subwoofer

MSG revision historyRevision Publication date DescriptionA October 2009 The audio/infrared board spare part kit does not include an audio/infrared boa

Page 111

Item Description Spare part number ●For use in Brazil483275-201 ●For use in the Czech Republic483275-221 ●For use in Europe, the Middle East, and Afri

Page 112 - Power connector cable

Item Description Spare part number For use only with computer models equipped with Intel processors: ●With PM45 Northbridge and nVidia NB9P-GS discre

Page 113 - Modem module cable

Item Description Spare part number ●Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,Algeria, Andorra, Angola, Antigua and Bar

Page 114 - TV tuner module cable

Item Description Spare part number ●Broadcom 4321 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,Algeria, Andorra, Angola, Antigua and Barb

Page 115 - Heat sink

Item Description Spare part number ●Atheros AR2425 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Argentina,

Page 116

Item Description Spare part number ●Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,Algeria, Andorra, Angola, Antigua and Barb

Page 117

Item Description Spare part number ●Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania,Algeria, Andorra, Angola, Antigua and Barbu

Page 118

Item Description Spare part number With PAL jack 482900-001(19) Fans: For use only with computer models equipped with AMD processors 488885-001 For

Page 119 - Processor

Item Description Spare part number(23) Optical drives (include a bezel and an optical drive bracket): Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW

Page 120

Display assembly componentsThe HP Pavilion dv7 Entertainment PC offers 2 types of display assemblies. Component spare partsare listed in this section

Page 121 - 5 Setup Utility

iv MSG revision history

Page 122 - Using the Setup Utility

Item Description Spare part number Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) 495896-001 Display Screw Kit (no

Page 123 - Exiting the Setup Utility

BrightView display assembly spare partsItem Description Spare part number(1) Display bezel (includes logo and display lid switch actuator magnet) 4804

Page 124 - Setup Utility menus

Item Description Spare part number(6) Wireless antenna transceivers and cables: For use with computer models equipped with 802.11a/b/g/n WLAN modules

Page 125 - Diagnostics menu

Plastics KitItem Description Spare part number Plastics Kit 480467-001(1) ExpressCard slot bezel(2) Accessory cover (includes 6 captive screws, secur

Page 126 - 6 Specifications

Cable KitItem Description Spare part number Cable Kit 480474-001(1) Bluetooth module cable(2) Power connector cable(3) Modem module cable (includes a

Page 127

Mass storage devicesItem Description Spare part number(1) Hard drives (include bracket): 320-GB, 5400-rpm 480456-001 250-GB, 5400-rpm 480455-001 160

Page 128

Miscellaneous partsDescription Spare part numberAC adapters90-W AC adapter (for use only with computer models equipped with graphics subsystems withdi

Page 129 - Hard drive specifications

Description Spare part numberThin profile remote control (fits into ExpressCard slot) 465541-001Screw Kit, includes:●Phillips PM3.0×4.0 screw●Phillips

Page 130 - Double-Layer

Spare partnumberDescription453730-002 Broadcom 4321 802.11a/b/g/n WLAN module for use only with computer models equipped with AMDprocessors in Afghani

Page 131 - Drive specifications

Spare partnumberDescription459339-002 Atheros AR2425 802.11b/g for use only with computer models equipped with AMD processors inAfghanistan, Albania,

Page 132

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 133

Spare partnumberDescription480377-001 17.0-inch WXGA AntiGlare display assembly with webcam and 2 microphones for use only with computermodels equippe

Page 134

Spare partnumberDescription480467-001 Plastics KitNOTE: See Plastics Kit on page 33 for more Plastics Kit spare part information.480468-001 RTC batter

Page 135

Spare partnumberDescription482260-001 Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with AMDprocessors in Antigu

Page 136

Spare partnumberDescription483275-051 Keyboard for use only with computer models equipped with AMD processors in France483275-061 Keyboard for use onl

Page 137

Spare partnumberDescription487330-002 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intelprocessors in Afgha

Page 138

Spare partnumberDescription490034-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port,modem module, and

Page 139

Spare partnumberDescription497103-001 17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with AMDprocessors (include

Page 140

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Page 141

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Page 142

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 143 - 7 Screw listing

vi Safety warning notice

Page 144 - Phillips PM2.5×5.0 screw

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 145 - Phillips PM2.0×4.0 screw

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 146

Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear thepassword.NOTE: These steps also cl

Page 147 - Phillips PM2.0×4.0 screw 137

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 115 screws, in 10 different sizes, that

Page 148 - Phillips PM2.5×4.0 screw

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 480480-001. There are 6 rubb

Page 149 - Phillips PM2.5×4.0 screw 139

3. Pivot the battery (2) upward and remove it (3) from the computer.To insert the battery, insert the rear edge of the battery into the battery bay an

Page 150 - 140 Chapter 7 Screw listing

Webcam/microphone moduleNOTE: This section applies only to computer models equipped with BrightView display assemblies.NOTE: If it has been determined

Page 151 - Phillips PM2.5×4.0 screw 141

5. Release the webcam/microphone module (1) from the display enclosure as far as the webcam/microphone module cable allows.6. Disconnect the webcam/mi

Page 152 - 142 Chapter 7 Screw listing

3. Insert a thin tool, such as a paper clip (2), into the disc tray release access hole. (The optical drivedisc tray is partially ejected from the opt

Page 153 - Phillips PM3.0×4.0 screw

Hard driveNOTE: All hard drive spare part kits include a hard drive bracket.Description Spare part number320-GB, 5400-rpm 480456-001250-GB, 5400-rpm 4

Page 154 - 144 Chapter 7 Screw listing

Table of contents1 Product description2 External component identificationTop components ...

Page 155

5. Use the Mylar tabs (2) to disconnect the hard drives (3) from the computer.6. Remove the hard drives (4) from the computer by lifting them straight

Page 156 - 146 Chapter 7 Screw listing

TV tuner moduleNOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tunermodule cable is included in the Cable Kit

Page 157 - Phillips PM2.5×6.0 screw

3. Remove the TV tuner module (3) by pulling the module away from the slot at an angle.NOTE: The TV tuner module is designed with a notch (4) to preve

Page 158 - 148 Chapter 7 Screw listing

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip

Page 159 - Silver 2 4.0 mm 2.5 mm 6.0 mm

WLAN moduleDescription Spare part numberWLAN modules for use only with computer models equipped with AMD processors:Atheros AR9280 802.11a/b/g/n WLAN

Page 160 - 150 Chapter 7 Screw listing

Description Spare part numberAtheros AR2425 802.11b/g for use in Antigua and Barbuda, Barbados, Belize, Canada,the Cayman Islands, Guam, Puerto Rico,

Page 161

Description Spare part numberBroadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped withIntel processors in Afghanistan, A

Page 162 - 8 Backup and Recovery

Before removing the WLAN module, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn t

Page 163 - Creating recovery discs

Before removing the memory module, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

Page 164 - Backing up your information

Switch coverNOTE: The switch cover includes the power button board and cable and LED board and cable.Description Spare part numberFor use only with co

Page 165 - Create a system restore point

Grounding guidelines ... 49Electrostatic dischar

Page 166 - Performing a recovery

5. Slide the switch cover (2) back until it rests on the display.6. Release the zero insertion force (ZIF) connector (1) to which the LED board cable

Page 167 - 9 Connector pin assignments

KeyboardFor use in country or region Spare part number For use in country or region Spare part numberFor use with all computer models:Denmark, Norway,

Page 168 - Audio-out (headphone)

Remove the keyboard:1. Turn the computer upside down, with the front toward you.2. Remove the Phillips PM2.5×13.0 screw that secures the keyboard to t

Page 169 - External monitor

7. Slide the keyboard (2) back to disengage the tabs on the front edge of the keyboard from the topcover and rest it on the display.8. Release the ZIF

Page 170

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl

Page 171 - RJ-45 (network)

Speaker assemblyDescription Spare part numberSpeaker assembly 480470-001Before removing the speaker assembly, follow these steps:1. Shut down the comp

Page 172 - Universal Serial Bus

Display assemblyNOTE: All display assembly spare part include a webcam, microphone, and wireless antennatransceivers and cables. 17.0-inch WSXGA+ An

Page 173

2. Remove the wireless antenna cables (2) from the routing channels in the top cover.CAUTION: The display assembly will be unsupported when the follow

Page 174

6. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display enclosure to thedisplay assembly.7. Turn the display enclosure upside down, wi

Page 175 - 11 Recycling

14. Disconnect the webcam/microphone module cable (3) from the webcam/microphone module.15. Remove the webcam/microphone module. The webcam/microphone

Page 176

Display system information ... 112Restoring default setting

Page 177

20. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter.21. Remove the display inverter. The display inverter

Page 178

24. Remove the display hinges (2). The display hinges are available using spare part number498136-001.NOTE: Steps 25 through 40 provide display intern

Page 179

27. Remove the display bezel (3). The display bezel is available using spare part number480444-001.28. If it is necessary to replace the display inver

Page 180

33. Disconnect the display logo LED board cable (3) from the display panel cable.34. Remove the display panel. The display panel is available using th

Page 181

39. Remove the wireless antenna cables from the tabs (3) built into the display enclosure shielding.40. Remove the wireless antenna cables (4). The wi

Page 182

Top coverDescription Spare part numberFor use only with computer models equipped with a fingerprint reader 480466-001For use only with computer models

Page 183

3. Remove the eight Phillips PM2.5×4.0 screws secure the top cover to the computer.4. Disconnect the Bluetooth module cable (1) from the system board.

Page 184

7. Remove the six Phillips PM2.5×6.0 screws that secure the top cover to the base enclosure.8. Remove the five Phillips PM2.5×4.0 screws that secure t

Page 185

Fingerprint reader boardDescription Spare part numberFingerprint reader board (includes cable) 480476-001Before removing the fingerprint reader board,

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3. Remove the fingerprint reader board (2) and cable from the top cover.Reverse this procedure to install the fingerprint reader board.TouchPad on/off

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