HP EX475 Guide de dépannage télécharger pdf (Page 58)

Chapter 5

Clicking on Photo

Webshare on CC causes

command error.

Unknown. Click OK on error and attempt to open Photo Webshare again.

Browser cannot display

the page when

accessing through URL.

•

UPnP disabled.

•

Websites are turned off.

•

Multiple DHCP devices

are on the network.

•

Accessing the server

through the URL while

behind the same router

has known issues.

•

Upnp not supported by

router.

•

Enable UPnP.

•

Turn Websites on.

•

Verify that there is only one DHCP server on the network - VOIP

devices often are DHCP servers.

•

Access the server through the local name (Photo Webshare in CC) and

use the URL when outside the network.

•

Enable port forwarding for ports 80, 443, and 4125 to the server's IP

address.

Table 6: Common Troubleshooting tips for Webshare

Question/Issue Probable Cause Answer/Resolution

1 2 ... 53 54 55 56 57 58 59 60 61 62 63 ... 73 74

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HP EX475 Guide de dépannage Page 58