HP EX475 Guide de dépannage télécharger pdf (Page 12)

Chapter 2

Update Your Firewall’s Trusted Program List

The HP MediaSmart Server Software Installation Disc installs several programs that enable your computer to

communicate with the HP MediaSmart Server over your network. Software firewalls installed on your computer

can block this communication and prevent the computer from locating the HP MediaSmart Server on your

network. The following steps are recommended before installing the HP MediaSmart Server programs:

•

Launch your firewall and anti-virus software and update the trusted programs list.

•

Verify that your firewall and anti-virus software is set to "Learn" new programs. After the HP MediaSmart

Server software is installed, the firewall should prompt you to allow the installed programs to communicate

with the server.

•

If you are using a firewall or anti-virus program that cannot automatically update its trusted software list,

please contact the firewall or anti-virus software vendor to find out how to manually add software to the trusted

software list. Then, visit

http://www.hp.com/go/support for a list of software to add.

Sidebar: Hubs and Network Health Light

Some network hubs, as opposed to switches or routers, may reduce

performance between your computer and the HP MediaSmart Server, or the

hub may prevent your computer from communicating with the server. If this

is a problem, the network health indicator light on the front of the server will

be off. Replacing the hub with a switch may improve the network

performance or restore connectivity.

The network health light is solid blue when the server has network connectivity.

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HP EX475 Guide de dépannage Page 12