HP Notebook Series Spécifications

troubleshootingand self-repairguidehppavilion notebookze1000 series

10 Product Information ze1000 Series Troubleshooting and Self-Repair GuideHardware SpecificationsThe specifications shown below are subject to change.

ze1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 11Troubleshooting and DiagnosticsThis section contains solutions t

12 Troubleshooting and Diagnostics ze1000 Series Troubleshooting and Self-Repair GuideCD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD dri

ze1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 13If a DVD movie doesn’t fill the screen • Each side of a double-s

14 Troubleshooting and Diagnostics ze1000 Series Troubleshooting and Self-Repair GuideIf one or more display pixels look badTFT display manufacturing

ze1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 15Heat ProblemsKeep in mind that your notebook normally gets warm

16 Troubleshooting and Diagnostics ze1000 Series Troubleshooting and Self-Repair GuideLAN ProblemsIf the built-in network adapter doesn’t connect to t

ze1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 17Memory ProblemsIf a message says you are out of memory • Make su

18 Troubleshooting and Diagnostics ze1000 Series Troubleshooting and Self-Repair GuideIf the modem dials incorrectly • Make sure the number you’re cal

ze1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 19If the modem isn’t detected • Check the modem setup: click Start

ii ze1000 Series Troubleshooting and Self-Repair GuideNoticeThis manual and any examples contained herein are provided “as is” and are subject to chan

20 Troubleshooting and Diagnostics ze1000 Series Troubleshooting and Self-Repair GuideParallel and USB ProblemsIf a USB mouse doesn’t work properly •

ze1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 21PC Card (PCMCIA) ProblemsIf the notebook doesn’t recognize a PC

22 Troubleshooting and Diagnostics ze1000 Series Troubleshooting and Self-Repair GuidePerformance ProblemsFor best performance with Windows XP, the no

ze1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 23If the battery doesn’t charge • Make sure the AC adapter is secu

24 Troubleshooting and Diagnostics ze1000 Series Troubleshooting and Self-Repair GuideStartup ProblemsIf the notebook doesn’t respond when you turn it

ze1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 25Using the e-Diagtools Diagnostic TestsThe e-Diagtools hardware d

26 Troubleshooting and Diagnostics ze1000 Series Troubleshooting and Self-Repair Guide 15. Click View to display the Support Ticket. 16. To add inform

ze1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 27Startup MenuSetting Description DefaultDate and Time Sets the da

ze1000 Series Troubleshooting and Self-Repair Guide Reinstalling and Updating Software 29Reinstalling and Updating SoftwareYou can use the Recovery CD

ze1000 Series Troubleshooting and Self-Repair Guide iiiContentsProduct Information...

30 Reinstalling and Updating Software ze1000 Series Troubleshooting and Self-Repair GuideUpdating the Notebook BIOSHewlett-Packard may provide updates

ze1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 31Removing and Replacing PartsThis chapter shows how to remove and re

32 Removing and Replacing Parts ze1000 Series Troubleshooting and Self-Repair GuideRemoving the Battery Table 1. Battery Replacement Part NumbersDesc

ze1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 33Removing the Hard Disk Drive Table 2. Hard Disk Drive Replacement

34 Removing and Replacing Parts ze1000 Series Troubleshooting and Self-Repair Guide Figure 9. Removing the Hard Disk TrayReassembly Notes • Insert th

ze1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 35Removing an SDRAM ModuleThe notebook has no SDRAM built into its mo

36 Removing and Replacing Parts ze1000 Series Troubleshooting and Self-Repair Guide Figure 10. Removing an SDRAM ModuleReassembly Notes • Carefully p

ze1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 37Removing the Keyboard Cover Table 4. Keyboard Cover Replacement Pa

38 Removing and Replacing Parts ze1000 Series Troubleshooting and Self-Repair GuideRemoving the Keyboard Table 5. Keyboard Replacement Part NumbersDe

ze1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 39 5. Disconnect the ribbon cable from the motherboard. Warning Do no

iv ze1000 Series Troubleshooting and Self-Repair GuideFiguresFigure 1. Front View ...

40 Removing and Replacing Parts ze1000 Series Troubleshooting and Self-Repair GuideRemoving the Optical Drive (DVD, DVD/CD-RW) Table 6. Optical Drive

ze1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 41 Figure 14. Removing the Optical DriveReassembly Notes • Press the

42 Removing and Replacing Parts ze1000 Series Troubleshooting and Self-Repair GuideReplacing Small Parts and AccessoriesThe following small parts are

ze1000 Series Troubleshooting and Self-Repair Guide Reference Information 43Reference InformationThis section includes information on HP’s password re

44 Reference Information ze1000 Series Troubleshooting and Self-Repair GuideHere are some guidelines for determining what action to take on customers’

ze1000 Series Troubleshooting and Self-Repair Guide Product Information 5Product InformationThis section introduces the notebook and its components, a

6 Product Information ze1000 Series Troubleshooting and Self-Repair Guide Figure 2. Back View11. Kensington lock slot (security connector).12. AC a

ze1000 Series Troubleshooting and Self-Repair Guide Product Information 7 Figure 4. Main Status Lights1. Battery charge.• Green: the AC adapter is co

8 Product Information ze1000 Series Troubleshooting and Self-Repair GuideOperating the Notebook Note This manual describes the notebook in its origina

ze1000 Series Troubleshooting and Self-Repair Guide Product Information 9Resetting the NotebookIf Windows or the notebook stops responding, and you ca