
If the customer is using non-HP media and after the Image
Quality Test you still have the same image quality problems,
change to genuine HP media and repeat the Image Quality
Test. The best alignment calibration is obtained using HP
Photo Paper.
HP Designjet T Series — Service Manual 1-23
Print quality troubleshooting
Nozzle Health
The print contains three separate parts.
a
b c
a The Variable Frequency Nozzle health plot with odd/even nozzles
separation. This is used to detect misdirected nozzles, weak nozzles, or
nozzles not working correctly at all frequencies.
b Inspector measuring tool test plot.
Test b should NOT be used by Service Engineers.
c Nozzle Print Test which is also part of the Image Quality Service Plot.
This test is designed to check that the Printhead nozzles print correctly.
The test prints out every single nozzle of each Printhead. No error hiding
or Printhead Alignment algorithm is applied. For each Printhead, you can
see both the adjacent and the consecutive nozzles.
This is what you would see in the Nozzl
e Print Test part if there are
nozzles not printing correctly:
1 On the right of each Printhead Nozzle test, there is a series of numbered
st
epped diagonal lines. If one or more of the nozzles are malfunctioning or
mis-positioned, you will see that the stepped lines are broken or misdirected
in one or more places.
2 O
n the left of each Printhead Nozzle test, there is a series of horizontal
st
raight lines. If one or more nozzles are misdirected there will be unequal
spaces between the corresponding lines.
Corrective Action for Nozzle Defects
If the printer has nozzle defects, it doe
s not mean that you will not get
perfect print quality results. The printer has automatic procedures to hide
many nozzle defects.
1 R
ecover the Printheads using the option through the Front Panel (Main
menu
/Image quality maintenance/clean printheads).
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