HP D5400 Manuel d'utilisateur télécharger pdf (Page 156)

print head” on page 64. If the color blocks continue to show print quality

problems after cleaning and aligning, contact HP customer support.

• History log: contains information that might be used for diagnostic purposes

if you need to call HP customer support.

Cause: The print carriage was blocked by a paper jam.

If this did not solve the issue, try the next solution.

Solution 3: Ensure that the product is connected to a suitable power source

Solution: Verify that the product is properly connected to a suitable power source.

To verify the product is connected to a suitable power source

1. Make sure that you are using the power cord provided with the product.

2. If the product is connected to a computer, make sure the computer has a

grounded (three-prong) power plug.

3. Make sure the power cord is firmly connected to both the product and the power

adaptor.

4. Plug the power cord directly into a power outlet.

1 Power connection

2 Power cord and adaptor

3 Power outlet

Errors 155

Troubleshooting

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HP D5400 Manuel d'utilisateur Page 156