HP Enterprise Flow 7000 s2 Guide de l'utilisateur télécharger pdf (Page 40)

Uninstall and then reinstall the HP Scanjet drivers and tools

If checking the scanner cable connections did not solve the problem, the problem might have occurred

because of an incomplete installation. Try uninstalling and then reinstalling the HP Scanjet drivers and

tools.

1. Press the Power (

) button to turn off the scanner, and then disconnect the USB cable and power

cable from the scanner.

2. On the computer, open Control Panel and use the Add/Remove tool (in Windows Vista and

Windows 7, the Programs and Features tool) to uninstall the following applications:

●

HP Scanjet 7000 s2

●

HP Scanjet 7000 s2 ISIS

●

HP Smart Document Scan Software

3. Restart the computer.

4. Use the HP Scanning Software CD that came with the scanner to reinstall the HP Scanjet Drivers

and Tools.

5. Reconnect the USB cable and power cable to the scanner, and then press the Power (

) button to

turn on the scanner.

Scanner initialization or hardware problems

●

Check the USB connection

●

Check that the scanner has power

●

Reset the scanner

●

The scanner has stopped working correctly

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HP Enterprise Flow 7000 s2 Guide de l'utilisateur Page 40