HP D2D Manuel d'utilisateur télécharger pdf (Page 87)

Table 1 Common issues (continued)

SolutionPossible CauseSymptom

• Check network connectivity to ensure the

device is running.

• Ensure that device status is not Unknown.

Network issue or the D2D device is not running.Device status is

Unknown for long

durations.

Update the device IP Address in Replication

Manager from the Update Device feature in the

Navigation tree under Device.

The device IP Address is changed (by logging

into the D2D application), but the device is

already added with previous IP Address into

Replication Manager.

Replication Manager supports DHCP-enabled

D2D devices only if the devices are under DNS.

If a D2D device is in DHCP but not in DNS,

whenever there is a new IP address assigned

by DHCP, remove this device from Replication

Manager and add it again.

D2D is DHCP enabled, and gets a new IP

address during reboots.

• Ensure network connectivity on the client

machine.

• Ensure Replication Manager is running on

the server system.

• Enable TCP port 3095 (or the port on which

the application is configured to run) on the

firewall.

• The client system is not able to communicate

with the Replication Manager.

• Replication Manager is not running.

• The firewall is enabled on the system on

which the Replication Manager is installed.

Unable to connect

to the Replication

Manager.

Either remove the existing PostgreSQL database

installation or install Replication Manager on a

different system where PostgreSQL database is

not yet installed.

HP StorageWorks tries to install PostgreSQL

database and fails because of the existing

installation.

Installation fails due

to an existing

PostgreSQL

database

installation.

Verify that the PATH environment variable is set

properly and contains windows system

directories.

The installer is not able to run the DOS

command CACLS, to give write permission to

the Postgres data folder to the User account on

the local system.

Installation fails with

the error - Setup

could not provide

access privileges to

<InstallDir>\RMS

DataStore\Postgres

\data directory of

PostgreSQL.

Validate the checksum of the downloaded install

package to verify that the file is not corrupt. If

it is corrupt, download the package again.

The installation file is corrupt.Installation fails with

the error - Error

reading setup

initialization file.

1. Click Save Error Log.

The Select location for download by

[filename] screen appears.

2. Navigate to the location to save the error

log, and ensure that it is named

appropriately, then click Save.

3. Users should contact the system

administrator. Administrators should contact

HP Technical Support. See HP technical

support.

There is a system issue.Fatal error upon

logging in

1 2 ... 82 83 84 85 86 87 88 89 90 91 92 93

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