Hp Insight Diagnostics Software Manuel d'utilisateur Page 36
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Noté. / 5. Basé sur avis des utilisateurs
• Re-seat physical drives and controllers.
• Check drive cables and connectors for any signs of damage or bent pins.
IMPORTANT: To minimize downtime, HP recommends that steps involving the reseating of drives
and controllers be performed simultaneously. Perform steps involving multiple drive reseating,
controller reseating, and cable inspection with the server powered off.
TIP: When powering down a system using external storage, power down the server before
powering down the external storage. When powering up the system, power on the external storage
before powering on the server. This action prevents the possibility of drives being failed erroneously
by the controller.
A server power failure before the test, can also cause erroneous failures.
For more troubleshooting procedures, see the HP ProLiant Servers Troubleshooting Guide located
on the HP website at http://www.hp.com.
To troubleshoot the backplane, controller, and cables, do the following:
• Check drive cables for any signs of damage or bent pins. Try another drive cable from another
server, if possible.
• If you are able to identify a bad bay, replace the hard drive backplane.
If the backplane and drive cables have already been replaced, the problem may be a bad
controller.
• Determine if the controller is good by moving it to another server. Boot the server, and watch
for any POST errors. If the controller has already been replaced, the problem is likely to be
a bad backplane or cable.
36 Troubleshooting
- Abstract 1
- Contents 3
- 4 Contents 4
- Key features and benefits 5
- Theory of operation 5
- System requirements 6
- 2 Getting started 7
- 8 Getting started 8
- Starting the Online Edition 9
- 10 Getting started 10
- Starting the Offline Edition 13
- 14 Getting started 14
- Using the Survey tab 16
- Using the Survey tab 17 17
- Deleting a survey session 18
- Using the Diagnose tab 19
- Running a Quick Test 20
- Running a Complete Test 21
- Running a Custom Test 22
- Using the Status tab 23
- The Log tab 25
- Diagnosis Log tab 26
- The Log tab 27 27
- Error Log tab 28
- Integrated Management Log tab 29
- System Event Log tab 30
- Help tab 31
- Error codes 32
- Test components 33
- 4 Troubleshooting 35
- 36 Troubleshooting 36
- 5 Support and other resources 37
- HP authorized resellers 38
- Related information 38
- Related documentation 38
- HP websites 38
- HP Support Center 39
- Support and drivers 39
- Typographic conventions 39
- 6 Documentation feedback 40
- A Acronyms and abbreviations 41
- 42 Index 42
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