
Terms
alert
segment
Use the Alerts Options Dialog Box
To display the Alerts Options dialog box:
1. Display the Alerts tab, as described in “Display the Alerts Tab” (page 87).
2. Click the [ Alter Alerts Configuration ] button:
The Alerts Options dialog box appears.
This table describes the alerts options and controls:
DescriptionOption or Control
Causes the Alerts data grid to display only the open and acknowledged alerts.
These are alerts for which the ALARM_STATUS value is OPEN or
ACKNOWLEDGED.
NOTE: Whether the system monitor is configured to display open alerts or open
and closed alerts, the state of the OPEN/ACKNOWLEDGED alerts is used to
compute the color of the Alert Status icon, and the closed alerts are purged by the
problem-management backend software at periodical intervals.
Open Alerts Only
Causes the Alerts data grid to display open and closed alerts. The closed alerts
include:
• Alarms that have been closed by an operator by using HPDM (USERCLOSED)
• Alarms that have been closed by using another tool (OPCLOSED)
• Alarms that have been automatically closed by the system (AUTOCLOSED)
NOTE: Whether the system monitor is configured to display open alerts or open
and closed alerts, the state of the OPEN/ACKNOWLEDGED alerts is used to
compute the color of the Alert status icon, and the closed alerts are purged by the
problem-management backend software at periodical intervals.
All Alerts
Causes the alerts from the Neoview Management Dashboard (ALARM_TYPE
NVMD) to be fetched. These alerts are not displayed by default.
Show Neoview Management
Dashboard Alerts
92 Respond to Alerts
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