Hp SmartStart-Software Manuel d'utilisateur télécharger pdf (Page 25)

Technical support 25

Technical support

Before you contact HP

Be sure to have the following information available before you call HP:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Product identification number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

• In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator).

• In other locations, see the Contact HP worldwide (in English) webpage

(http://welcome.hp.com/country/us/en/wwcontact.html

For HP technical support:

• In the United States, for contact options see the Contact HP United States webpage

(http://welcome.hp.com/country/us/en/contact_us.html

). To contact HP by phone:

o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a

week. For continuous quality improvement, calls may be recorded or monitored.

o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more

information about Care Packs, refer to the HP website (http://www.hp.com

• In other locations, see the Contact HP worldwide (in English) webpage

(http://welcome.hp.com/country/us/en/wwcontact.html

Free automated customer support services

The following sites offer troubleshooting information, compatibility notes, and software upgrades

(including Softpaqs and drivers).

HP Worldwide Web Server

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Hp SmartStart-Software Manuel d'utilisateur Page 25