HP Web-Based Enterprise Services 4.5 Manuel d'utilisateur

Hewlett-Packard CompanyTechnical Publications305 Rockrimmon Boulevard SouthColorado Springs, Colorado 80919 • U.S.A.Title Page Web-Based Enterprise S

Overall WEBES Release Notes1.1 SummaryRev. 9/8/061–2 Web-Based Enterprise Services Release Notes1.1 Summary Web-Based Enterprise Services (WEBES

Overall WEBES Release Notes1.3 Operating System RequirementsRev. 9/8/06Web-Based Enterprise Services Release Notes 1–3See the next section "

Overall WEBES Release Notes1.4 Test EnvironmentRev. 9/8/061–4 Web-Based Enterprise Services Release Notes• Windows XP Professional 64 bit Itaniu

Overall WEBES Release Notes1.5 New in this ReleaseRev. 9/8/06Web-Based Enterprise Services Release Notes 1–5• HP PA-RISC 9000/889 MHz CPU 899 MH

Overall WEBES Release Notes1.5 New in this ReleaseRev. 9/8/061–6 Web-Based Enterprise Services Release Notes• Enhanced CSR (Customer Self Repair

Overall WEBES Release Notes1.5 New in this ReleaseRev. 9/8/06Web-Based Enterprise Services Release Notes 1–7NoteThe preliminary implementation o

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/061–8 Web-Based Enterprise Services Release NotesWBEM ServerWeb-Based Enterprise Manag

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 1–9If you install WEBES Windows Pentium

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/061–10 Web-Based Enterprise Services Release Notes Socket close problem: <local&

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 1–11Workaround If you run out of disk sp

Rev. 9/8/06ii Web-Based Enterprise Services Release NotesCopyright Statement September 2006© 2006 Hewlett-Packard Company Microsoft, Windows, an

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/061–12 Web-Based Enterprise Services Release NotesRunning a local copy of WEBES for an

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 1–131.6.1.12 Errors When the Director or

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/061–14 Web-Based Enterprise Services Release Notes1.6.1.16 Changing Time Zone Causes I

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 1–15notification.Type=SMTP LOG ISEE ACHS

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/061–16 Web-Based Enterprise Services Release NotesWorkaroundStop the Director (net sto

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 1–17Have you performed the above steps a

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/061–18 Web-Based Enterprise Services Release NotesFor more information on the CLI comm

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 1–191.6.2.7 WCCProxy Incompatibility Iss

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/061–20 Web-Based Enterprise Services Release Notesusing CPU time, click on the java.ex

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 1–21Workaround • Define system PATH vari

Rev. 9/8/06Web-Based Enterprise Services Release Notes iiiChange Summary Change Summary The following table summarizes the changes to this docum

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/061–22 Web-Based Enterprise Services Release NotesYou can safely ignore this message.

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 1–231.6.4.2 JFEX Errors The following JF

NoteThis information also appears in the MultiNet v4.4 Installation and Administrator Guide. For more details on configuring MultiNet, see the MultiNe

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 1–25 Do you want to continue? [NO] YES T

Overall WEBES Release Notes1.6 WEBES Known IssuesRev. 9/8/061–26 Web-Based Enterprise Services Release NotesTo enable verbose information for SM

Overall WEBES Release Notes1.7 Further InformationRev. 9/8/06Web-Based Enterprise Services Release Notes 1–279. Examine the above DESTA_DIR.LOG

Overall WEBES Release Notes1.7 Further InformationRev. 9/8/061–28 Web-Based Enterprise Services Release Notes

Rev. 9/8/06Web-Based Enterprise Services Release Notes 2–12System Event AnalyzerThis chapter contains information that applies specifically to S

System Event Analyzer2.1 SummaryRev. 9/8/062–2 Web-Based Enterprise Services Release Notes2.1 Summary System Event Analyzer (SEA) is a fault ana

System Event Analyzer2.2 Supported ProductsRev. 9/8/06Web-Based Enterprise Services Release Notes 2–3• HP Integrity Servers rx3600, rx6600, rx76

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–4 Web-Based Enterprise Services Release Notes• StorageWorks SAN 1 Gbps Switches: • DSGGA-A

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–52.3.1.1 System Error Log Initialization while

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–6 Web-Based Enterprise Services Release NotesCould not find file: /WCCApplet102BeanInfo.cl

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–7Running DECevent and WEBES on the same machin

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–8 Web-Based Enterprise Services Release Notes2.3.1.9 SEA Problem Reports Not Received by O

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–9Windows When you are entering paths in the CL

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–10 Web-Based Enterprise Services Release NotesThe second double-quote is considered part o

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–11Filenames containing wildcards characters (*

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–12 Web-Based Enterprise Services Release Notes2.3.3.1 “overwrite file if exists” Option in

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–13If WEBES is upgraded, or uninstalled (saving

Rev. 9/8/06Web-Based Enterprise Services Release Notes vContentsTitle Page iCopyright Statement iiChange Summary iii1 Overall WEBES Release Note

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–14 Web-Based Enterprise Services Release Notesnumber of events (tens of thousands or more)

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–152.3.3.12 Services Fail to Start When the sys

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–16 Web-Based Enterprise Services Release NotesIf you cannot start the Director at all, at

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–17desta msg -chgconf "global" 6 3000

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–18 Web-Based Enterprise Services Release NotesWCCProxy. This problem was fixed late in the

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–191. ISEE was installed or upgraded after WEBE

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–20 Web-Based Enterprise Services Release Noteshttp://support.microsoft.com/default.aspx?sc

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–212.3.4.7 Test Command Generates Error 1502 If

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–22 Web-Based Enterprise Services Release Notesnot part of WEBES, such as Service Cockpit o

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–232.3.4.13 Resuming from Standby Loses Network

ContentsRev. 9/8/06vi Web-Based Enterprise Services Release Notes1.6.2.7 WCCProxy Incompatibility Issue on Windows XP WOW-Configuration Machines

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–24 Web-Based Enterprise Services Release Notes2.3.6 Linux SEA Issues 2.3.6.1 C/C++ Runtime

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–25# rm -rf /usr/opt/hp/svctools/specific/desta

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/062–26 Web-Based Enterprise Services Release Notes> at com.compaq.svctools.desta.serv

System Event Analyzer2.3 SEA Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 2–27-RMS-E-PRV, insufficient privilege or file p

System Event Analyzer2.4 Further InformationRev. 9/8/062–28 Web-Based Enterprise Services Release NotesIf you see this error, add and set the CA

System Event Analyzer2.4 Further InformationRev. 9/8/06Web-Based Enterprise Services Release Notes 2–29

Rev. 9/8/06Web-Based Enterprise Services Release Notes 3–13Computer Crash Analysis ToolThis chapter contains information that applies specifical

Computer Crash Analysis Tool3.1 SummaryRev. 9/8/063–2 Web-Based Enterprise Services Release Notes3.1 Summary Computer Crash Analysis Tool (CCAT)

Computer Crash Analysis Tool3.3 CCAT Known IssuesRev. 9/8/06Web-Based Enterprise Services Release Notes 3–33.3.1.1 CCAT IVP File Not Found The f

ContentsRev. 9/8/06Web-Based Enterprise Services Release Notes vii2.3.3.8 JavaScript Errors . . . . . . . . . . . . . . . . . . . . . . . . . .

Computer Crash Analysis Tool3.3 CCAT Known IssuesRev. 9/8/063–4 Web-Based Enterprise Services Release Notes3.3.3 OpenVMS CCAT Issues The followi

Computer Crash Analysis Tool3.4 Further InformationRev. 9/8/06Web-Based Enterprise Services Release Notes 3–53.4 Further Information See the Com

Computer Crash Analysis Tool3.4 Further InformationRev. 9/8/063–6 Web-Based Enterprise Services Release Notes

3.4 Further Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rev. 9/8/06Web-Based Enterprise Services Release Notes 1–11Overall WEBES Release NotesThis chapter contains information that applies to the enti