HP Web Jetadmin Software Manuel d'utilisateur Page 14

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Now that the necessary HP Web Jetadmin files reside under the correct Domain User Account instead
of Network Service, edit the following file on Windows Vista, 2008 R2, Windows 7, and
Windows 8:
C:\Users\domain_user_account\AppData\Local\HP Inc\HPWebJetadmin\
WjaService\config\DatabaseSettings.config.xml
5
Be careful when editing XML files. Extraneous carriage returns can create problems. Make sure that
the carriage returns reside as indicated in the following examples. Typical symptoms that indicate the
file has not been edited correctly include the inability to connect to the HP Web Jetadmin server after
restarting the service, which occurs because the server cannot connect to the database.
CAUTION It is imperative that you open the existing file and copy and paste the content as it is
displayed here to maintain the user rights. The file must have read/write rights for
Network Service in order for HP Web Jetadmin to use it. If a new file is created
instead of opening the existing file, the new file assumes the user’s rights. If this
happens, HP Web Jetadmin does not attempt to use the new database and defaults
to the old database. Make sure that Network Service has read/write rights. Some
older versions of HP Web Jetadmin might not contain the
DatabaseSettings.config.xml file by default. In this case, you must create the file.
Make sure that the rights are assigned as mentioned previously when creating the
new file. Also, if file extensions are hidden in Windows Explorer, make sure that the
file does not have a .txt or .xml.xml extension. This is a common mistake when using
a text editor to create this file.
For a remote instance of SQL Server, there are several items that must be defined in the configuration
file, such as the remote machine name, database name, and named instance.
For Windows Authentication, if you are using a named instance instead of a default instance, copy
the content of the following examples and paste it into the configuration file. Replace the instance
configuration file with either a named instance or a default instance. Replace the machine name,
instance name, and database (catalog). The sections containing the user name and password are not
required as is the case when using SQL Authentication. Without a user name and password in the
file, HP Web Jetadmin knows to use Integrated Security (Windows Authentication) in the connection
string to SQL Server. Remember that HP Web Jetadmin identifies itself remotely as Domain\Machine$
when Windows Authentication (Integrated Security) is used. In this case, make sure that the
Domain\Machine$ account has DBO rights (or read/write/execute at a minimum, see the Database
rights section) on the database. To use a Windows User account instead of a Windows Machine
account, the properties for the HP Web Jetadmin service must be changed from Network Service to
the Windows User account. After this is done, HP Web Jetadmin identifies itself to the remote SQL
Server as the Windows User account. Therefore, make sure that the Windows User account has DBO
rights (or read/write/execute at a minimum, see the Database rights section) on the database.
Remember, encrypted data, such as global credentials, are locked to the user/machine account and
must be re-entered.
5
For HP Web Jetadmin 10.4 and earlier, the folder name in the installation directory path is Hewlett Packard. For HP Web
Jetadmin 10.4 SR1 and later, the folder name in the installation directory path has been changed from Hewlett Packard to HP
Inc.
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