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HP Insight Orchestration 6.2 User GuideHP Part Number: 5900-0861Published: October 2010 (Fourth edition)

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VI3 server is not configured in Systems Insight Manager or becomesunavailable. Insight Orchestration may generate a large number of these messages cau

I cannot access the VMware console using Firefox.IssueThe VMware console browser plug-in does not support Mozilla 3.x.Possible causeTo enable VM conso

You may encounter Integrity firmware blade corruption during provisioning of the followingIntegrity blades: BL870c, BL870c i2, BL890c, or BL860c i2.Is

No virtual resources are displayed under the HP IO Servers tab.IssueFive minutes after clicking HP IO UI Servers refresh button, the HPIO Servers tab

1. Power on the server blade.You might need to cycle the power if the server blade is stuck.2. Make sure that the attached boot LUN erases, by doing o

NOTE: In previous versions of Insight software the “Delete Logical Server” option waspresented as the “Delete with Unrecoverable” option and the “Unma

Configuring storage pool entries, FC zones, and disk array presentationsThe following procedure is the HP recommended approach for configuring storage

2. Go to the storage fabric and create the zone. In this example, a switch which exists in “san3”above is connected. The zone should have the same nam

In this example, only a single vdisk is required by the storage pool entry. The names arekept the same across the storage pool entry, the FC zone, the

1. To correct this issue, press the CTRL+Q keys to launch the HBA Fast!UTIL utility. After youenter the utility, the following screen appears:2. On th

2 InstallationInstalling Insight OrchestrationInsight Orchestration is installed through the HP Insight Software Installer. When using theinstaller, b

4. Press the Enter key to reboot the system. When the system reboots, all the HBA configurationparameters are resupplied by Virtual Connect and your s

NOTE: For troubleshooting purposes, VMware recommends that you increase theservice console RAM to 800MB.g. Click OK. The changes do not take effect un

j. Click OK to apply the values.NOTE: Increasing the reservation value for console may affect the available CPUcycles for the virtual machines on the

1. Select Start->All Programs->He wlett-Packard->Operations Orchestration->HP OperationsOrchestration Studio.2. At the login prompt, log i

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8 Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• So

Typographic conventionsRelated documentsDocumentation and supportFor support, software updates, and additional information on HP Insight Orchestration

Glossaryadministrator A user who manages users, resource pools, and self-service requests through HP InsightOrchestration console.allocation A request

infrastructureserviceA running configuration of infrastructure resources that is designed to run a business applicationsuch as a multi-tier web applic

• Activate a server• Update a service to add servers• Update a service to add storage• Change the lease periodresource pool A group of physical and vi

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Orchestration. You can use workflows to define integration with your IT processes, includingapprovals, manual operating system deployment, manual stor

A HP Operations Orchestration communication securityThis appendix describes the security of the interaction between HP Insight Orchestration andHP Ope

NOTE: These parameters are required in the workflow definition even if the parameters arenot used within the workflow.Insight Orchestration and Operat

Service actionsService actions are the stages of infrastructure service that may invoke an Operations Orchestrationworkflow.• Create Service Begin (or

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IndexAaccess, 65accessingDesigner, 65Insight Orchestration console, 67Operations Orchestration, 73Self Service Portal, 69add disks, 55add servers, 54a

IInsight Control, 7Insight Control server deployment job folders, 17Insight Control virtual machine management, 7Insight Orchestrationbenefits, 7featu

Ttemplates, 27timeout value, 31troubleshootingDesigner operations, 96flexing services, 91miscellaneous issues, 98Operations Console operations, 92phys

3 ConfigurationConfiguring Insight Orchestration users in WindowsThe HP Insight Software Installer adds the user who installed the system to theHPIO_A

2. Log in to the Operations Orchestration administrator account using the following credentials:• Username: admin• Password: the Insight Orchestration

HP Insight Software 6.2 Installation and Configuration Guide located at http://www.hp.com/go/insightdynamics/docs.Insight Orchestration supports the u

2. Rename the new folder, for example, HPIO RHEL54 BL BFS.3. Copy the Deploy ProLiant System Configuration (BL BFS) job from the HPDeployment Toolbox/

5. To create a job folder for each required operating system, repeat this procedure.6. To enable adding computers to the domain during provisioning, c

a. Right-click the Erase ProLiant Hardware job under the HP Deployment Toolbox→Hardware Configuration folder, and then select Copy from the menu.b. Ri

b. In the Job Properties window, keep the Ctrl key pressed while selecting tasks 1, 3, 4,and 6 (the tasks will highlight as shown below), and then cli

© Copyright 2008, 2010 Hewlett-Packard Development Company, L.P.AcknowledgmentsMicrosoft, Windows, Windows NT, Windows Server, Windows XP, and Vista a

c. In the Job Properties window, make sure that the modified Erase ProLiant Hardwarejob displays, then click OK to close the window.Configuring Ignite

b. To enable tftp and bootps services, edit /etc/inetd/conf, and uncomment the "tftp" and"bootps" lines and then run:inetd –cDepen

Orchestration\conf. The following table shows the default values for each hypervisor type.If you exceed these values, virtual logical server provision

NOTE: Insight Orchestration uses only Accelerated Virtual I/O (AVIO) network devices forIntegrity VM.An Integrity VM cannot be configured with a conne

NOTE: If you intend to use this network on the management system, select Allowmanagement operation system to share the network adapter.7. Select OK.Us

2. Configure HP NCU to present a vNIC for each VLAN ID.1. Log into the Hyper-V server (select Start->Control Panel-> HP Network ConfigurationUti

4. Select Add, and complete the following for each VLAN ID that needs to have a vNICcreated.NOTE: You need to know which VLAN IDs will be used on the

Creating VMM templatesVMM templates are not utilized for ESX hosts. Insight Orchestration uses VMware templates asdeployment targets for ESX. In order

2. Click Deploy→Virtual Machine→Templates→Create Virtual Machine Template. TheStep 1: Select Source Virtual Machine screen appears.3. Select a virtual

7. Restart the Windows Service: HP Insight Orchestration.Customization requirementsInsight Orchestration relies on sysprep to enable customization of

Table of Contents1 Introduction...7

Creating SAN-backed storage1. Verify that the target enclosures have been successfully discovered by Systems InsightManager.2. Create a VC domain grou

To add or modify storage pool entries, see your HP Virtualization Manager documentation.Insight Orchestration uses the tags selected from the Tag List

then set up resources to allow provisioning. To log in to the Insight Orchestration, in SystemsInsight Manager, select Tools→Insight Orchestration.Aft

On the Edit Networks page, you can add information about the network and which IPresources are available.NOTE: Depending on your configurations, not a

4. After adding the appropriate information to the tabbed areas on the left side of the EditNetworks screen, you can add IP ranges for use by Insight

and verify that every user to whom you want to grant Insight Orchestration access is a memberof the appropriate user group in Windows: HPIO_Administra

2. In Pool name, enter a descriptive name.You can select servers from any pool. When you first configure Insight Orchestration,however, only the Unass

5. Before Insight Orchestration can use the new pool, you must assign users to the pool. Toassign users, select the pool in the list, and then click M

NOTE: The Operations Orchestration workflow authoring tool (OO Studio) may be used toextend the functionality of the reference workflow to support add

The “inventoryList.xml” file is read from the file system and its contents are then sentdirectly to the ESA web service. The ESA web service processes

Insight Orchestration approach to storage reservation and allocation...45Configuring Storage Provisioning Mana

</localStorageList><networkInterfaceList><networkInterfaces><nicID>nic0</nicID><macAddress>00:1E:0B:CC:61:B0</m

updates the persisted inventory record for the server thereby enabling Insight Orchestrationto include the server as a part of its inventory. As the s

The workflow receives the server’s identity and examines the “uuidHostMapper.xml”file to determine which management processor to communicate with and

Within OO Studio, select the System Accounts folder and then select the appropriateaccount (in this case “ILOUser”). Then select the lock icon to chec

SUPPORTED_MODELS=bl280cSUPPORTED_MODELS=bl460cSUPPORTED_MODELS=bl465cSUPPORTED_MODELS=bl480cSUPPORTED_MODELS=bl490cSUPPORTED_MODELS=bl495cSUPPORTED_MO

the storage pool. It will then examine the initiator WWNs that were associated with each of thestorage pool entries and perform the required assignmen

NOTE: Whenever a request that was paused for manual storage provisioning is continued,Insight Orchestration will re-enter the reservation algorithm, a

SPM has the concept of unmanaged arrays. Any pre-presented SAN volume can be manuallyentered into the SPM interface, creating a catalog entry which ca

The system then communicates with the Command-View server through SMI-S and enumeratesthe arrays that are visible to the Command-View server. You then

For each array, select the volume(s) to be imported.Insight Orchestration “Static” SAN volume automation approach involves SAN volumes thatare pre-mas

7 Troubleshooting...77Verifying the CMS confi

The process is initiated by selecting Modify→Logical Server Storage Pools from VirtualizationManager. This presents the screen above where the target

For more detailed information on the use cases and a more exhaustive look at how storage ismanaged within Virtualization Manager, see the Storage Prov

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4 Insight Orchestration provisioning and allocationInsight Orchestration lifecycle operationsInsight Orchestration covers the IT lifecycle, from the i

After successfully completing a Create Service operation, the provisioned Insight Orchestrationinfrastructure service is available for the duration of

• SAN administrator cannot create the disks• Insight Orchestration administrator rejects the requestAdd data disk to group operationThe Add data disk

After successfully completing the operation, the physical server blades are allocated andconfigured into existing server profiles, physical and virtua

Manual processes within the lifecycle operationsThe execution of the Insight Orchestration lifecycle operations might require you, as an InsightOrches

— Makes the new disk visible to the servers— Powers up the servers— Executes custom actions— Sends notifications• Data disk scrubbing If a Create Serv

between VCDomain Groups is uncertain. The Insight Orchestration algorithm verifies VCDomaingroup boundaries by backtracking, incrementally building ca

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Edit the Create Boot Environment and add the export kernparm=mpath kernel parameter. Afterupdating the job, you are able to deploy both Red Hat Enterp

• package package-name• imports• globals• functions• queries• rulesThe order in which the elements are declared is not important, except for the packa

}else{ return false; } /* -------------- CUSTOM LOGIC ----------------------*/Customizing existing rulesThe advantage of providing a rules based all

$subnet : Subnet() from $resLst; // call new user defined function with required arguments // function has to return true in case of success or false

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5 Using Insight Orchestration applicationsOverviewInsight Orchestration applications support the roles of architect, administrator, and user.• Designe

• Have appropriate authorizations to use HP Insight Orchestration on the CMS.• Be a member of the HPIO_Architects or HPIO_Administrators group on a Wi

• Perform pool managementTo accomplish these tasks as an administrator, you:• Create resource pools for hosting services based on standardized templat

• Servers Displays a list of available server resources, and enables you to view server detailsand manage server resources, create new server pools, a

ConfigurationEnabling VM consoleIn order to enable VM console access to deployed VMs in the Insight Orchestration console andSelf Service Portal, comp

1 IntroductionHP Insight Orchestration extends HP Insight Dynamics to provide rapid provisioning andrepurposing of infrastructure services from shared

You can access Self Service Portal from the desktop or a browser. To access Self Service Portalfrom the desktop, do the following:1. Open a web browse

For more information on using Self Service Portal, see the Self Service Portal online-help systemby clicking the? button in the upper-right portion of

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6 Using Operations OrchestrationOverviewThe HP Operations Orchestration Studio enables you to create custom workflow processes andattach them to infra

5. Select the Save file radio button, then click Save File to save the file to your hard drive.Installing a remote instance of Operations Orchestratio

• In the Host Name or IP Address field, enter the IP address of the OperationsOrchestration CMS machine from which you downloaded Operations Orchestra

In Operations Orchestration on the CMS, you might have to set the following OperationsOrchestration system properties with the appropriate SMTP values

7 TroubleshootingVerifying the CMS configurationInsight Orchestration utilizes the vseassist tool and the Systems Insight Manager Diagnose menuto help

Checks provided with Insight OrchestrationDescriptionNameValidates the Insight Orchestration configuration file fordatabase communicationHPIO Database

• WARN—A configuration problem was found. The problem will not necessarily preventcorrect operation, but it may limit or restrict operation of some fe

fulfillment of self-service requests, and uses Insight software to monitor the health and utilizationof the managed environment.Integrate Architects a

• A Create request fails, but the service is still listed in the Service tab in “Reserved” state,and no resources are allocated.Unable to allocate ser

Task for logical server <logical server name> …. Failure: At least oneOS or software deployment has failed. Check the deployment service todiagn

Task for logical server <logical_server_id> has failed. Job <job_id>has exceeded its timeout value of <nnn> minutes. Marking the job

• Could not find server with serial number <serial_number>.• Task for logical server <logical_server_id> has failed. Logical serverjob <

A provisioning request remains paused during a manual storage allocation (approximately 5%),and I cannot create a storage pool on HP Insight Dynamics

Physical server provisioning using Insight Control server deployment fails during the finalpersonalization step when the CMS is configured with an aut

Server reservation and allocation fail with the following messages, even though servers exist inthe assigned pool that will satisfy the template requi

• Storage Pool Entries defined from VSE UI may might not appear under the Storage page inthe Insight Orchestration UIError deploying logical server fr

VMware ESX hosts are licensed but do not show up in Insight Orchestration Unassigned pool.IssueThe hosts with virtual machine management cannot regist

Storage Pool Entries defined in ID-VSE UI may not be shown under Storage page in HP IO console.Issue• The HP IO console's Storage page has not be

Orchestration server pools, managing the available networks and software inventory,approving user requests, and modifying user service infrastructures

Insight Orchestration did not correctly erase the disk during deprovisioning.IssueThe Insight Control server deployment erase disk job name is not cor

If a physical server was selected and the infrastructure service was provisioned by InsightOrchestration, check if its status is not standby.In some c

• What messages do I see when a paused boot disk deployment is cancelled by anadministrator?What messages do I see when a paused boot disk deployment

• Some template XML hand-editing errors, for example, Duplicate Logical Server Group bootorder, are not caught during Insight Orchestration Designer&a

Request details displays allocated when a reservation process finishes.IssueResources are reservedPossible causeInsight Orchestration displays an “all

The memory resources allocated to a virtual machine host are not available after I use theDeactivate servers operation.IssueWhen virtual infrastructur

Entering a hostname in the network WINS setting causes a Windows customization to fail.Issue—Possible causeTo resolve this issue, enter either an IP a

Server.Error.Request Details: null Please make sure the Insight Orchestration service isrunning and try again.• With IE6, launching Designer from Insi

Designer error dialog message:A fatal error occurred while initializing the Designer.The error that was returned was: ERROR (code = -1, Key = null):Se

• You may encounter Integrity firmware blade corruption during provisioning of the followingIntegrity blades: BL870c, BL870c i2, BL890c, or BL860c i2.