Hp StorageWorks XP Direct Backup Engine Software Manuel d'utilisateur télécharger pdf (Page 41)

Troubleshooting 41

Calling the Support Center

If you need to call the HP Support Center, make sure to provide as much

information about the problem as possible, including the circumstances

surrounding the error or failure and the exact content of any error

messages and/or codes displayed on the Remote Console PC and/or logged

at the host. The HP Support Center may ask you to send them the history

log files (on the Remote Console PC) for analysis.

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Hp StorageWorks XP Direct Backup Engine Software Manuel d'utilisateur Page 41