Hp 3PAR Application Software Suite for Microsoft Exch Manuel d'utilisateur

HP 3PAR Recovery Manager 4.3.0 Softwarefor Microsoft Exchange 2007 and 2010User GuideAbstractThis document is designed for System Administrators and M

• (For Exchange 2010) Virtual copy creation of Database Availability Group (DAG) databaseswhere the active and passive mailbox database copies reside

2. Perform a point-in-time recovery for volume restore: step 1 to step 4.3. With the Exchange database(s) dismounted, preserve the current log files o

3. Create a second recovery database, specifying a custom path for the database file and logfolder as follows:New-MailboxDatabase -Recovery -Name <

3. Start the Exchange Management Shell by clicking Start→Program Files→Exchange→ExchangeManagement Shell.4. In the Exchange Management Shell, enter th

8. If databases are currently mounted in the recovery database:a. Dismount the databases.b. Use the Eseutil.exe tool to verify that the databases are

4. Do one of the following:• If the name of your administrative group is First Administrative Group, go to the next step,or• Install Exchange Server t

Replace n (in EOn) with the storage group number, e.g. E01, E02, E03.11. Mount the database.a. Start the Exchange System Manager.b. Expand Administrat

previously an alternative forest recovery server was required. Use the Recovery Storage Groupfeature in recovery situations where both the following c

a. Open a command prompt window.b. Change to the ExchSrvr\Bin folder.c. Enter:eseutil /r rnn /ddatabase_folder_pathrnn — The log file prefixdatabase_f

7. Mount the database.To merge data from the recovered databases in the Recovery Storage Group to a mailbox ina regular storage group, use the Exchang

8 Using HP 3PAR Peer Motion Manager Software withRecovery ManagerHP 3PAR Peer Motion Manager is a feature of the HP 3PAR InForm Software and manages t

Microsoft Volume Shadow Copy ServiceMicrosoft includes VSS (Volume Shadow Copy Service) in Windows to simplify the enterprise’sstorage environment. It

9 Remote Copy for Recovery ManagerOverviewHP 3PAR Remote Copy Software helps you safeguard against disasters that might occur at onelocation by allowi

Setting Up Remote CopyProcedure 11. Install and configure Remote Copy. For more information, see the HP 3PAR Remote CopySoftware User’s Guide.NOTE: Be

Support for GeoCluster for Microsoft WindowsRecovery Manager for Exchange supports the use of both Remote Copy and HP 3PAR GeoClusterSoftware for Micr

4. Restart the Exchange instance and its dependent services.5. Log back onto the backup server and unmount the virtual copy.Recovering a Mailbox Datab

10 Support and Other ResourcesRelated DocumentsRead the…For Information About…HP 3PAR InForm OS CLI Administrator’s ManualUsing the HP 3PAR InForm OS

AdvisoriesTo avoid losing data, be sure to observe the cautions and warnings in this document.WARNING! Warnings alert you to actions that can cause in

A Server Virtualization EnvironmentsVMWare and EgeneraSupport for VMWare and Egenera environments is provided under certain specific conditions.New vo

B Process of Restoration for Specific Microsoft ExchangeConfigurationsThe table below provides the specific steps performed during restoration for cer

Table 8 Description of Steps Performed During Restoration for Specific Microsoft ExchangeConfigurationsVolume Copy RestoreProcess for Exchange 2007Fil

Table 8 Description of Steps Performed During Restoration for Specific Microsoft ExchangeConfigurations (continued)Volume Copy RestoreProcess for Exch

How 3PAR VSS Works with Microsoft ExchangeFigure 1 HP 3PAR VSS Provider Software for Microsoft Windows Operation Overview1. The requestor (Recovery Ma

C TroubleshootingKnown Issues• If a virtual volume name on the HP 3PAR Storage System is changed, the virtual copy takenbefore the name change will no

Suggestion:Make sure that the Exchange management tool on all Recovery Manager for Exchange installedhosts have the same service pack installed.Proble

Symantec NetBackup takes a substantial amount of time to start a backup process. However,Recovery Manager claims that the backup has failed.Suggestion

When Recovery Manager unexpectedly terminates, an internal locking file might still exist on yourExchange server system. You need to remove the lockin

Once the snapshot is created, it is verified and .log files are truncated. For this, the checkpointis fetched and log file names are traversed one by

RME5220: ERROR: COM: Failed to bind to LDAP path <CN=Recovery StorageGroup,CN=InformationStore,CN=WWDC1-EX-CPBE01,CN=Servers,CN=Denver,CN=Administr

D Event MessagesThis appendix provides information for all of the events generated by HP 3PAR Recovery ManagerSoftware for Microsoft Exchange 2010.Tab

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe Mailbox Database

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe storage group on

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe maximum number o

Server installation can remotely create virtual copies on multiple mailbox servers (with a RecoveryManager Agent installation) and manage all virtual

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe virtual copy was

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDconnection setup.•Ma

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe VSS Provider for

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe command submitte

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDUnable to access reg

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe VSS Writer opera

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe system was not a

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe removevlun opera

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDA mounted virtual co

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDMicrosoft VSS only a

Figure 3 Single Host Backup ConfigurationMultiple Host Backup Configuration (For Exchange 2010)HP recommends that you use a separate Recovery Manager

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe Recovery Manager

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe Remote Copy comm

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe Remote Copy volu

Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDYou must install the

Figure 4 Single HP 3PAR Storage System, Single SiteFigure 5 Two HP 3PAR Storage Systems, One SiteRecovery Manager Layout 15

Figure 6 Multiple HP 3PAR Storage Systems, Multiple SitesMultiple Domain Backup ConfigurationsMultiple domain backup configurations, shown in Figure 7

Figure 7 Multiple DomainsServer RelationshipsThe following defines the roles, relationships, and restrictions between the server types:Backup ServerTh

Connectivity• Both the backup server and the mailbox/Exchange servers must be connected to the same HP3PAR Storage System.• To manage a DAG-enabled co

2 Installing and Uninstalling HP 3PAR Recovery Managerfor Microsoft ExchangeRequirements for Configuring an Administrator AccountBefore proceeding wit

© Copyright 2012 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or copyin

Installing HP 3PAR Recovery Manager Software for Microsoft ExchangeInstall HP 3PAR Recovery Manager Software for Microsoft Exchange on a host computer

NOTE: In some cases, you may be prompted to remove a previous version of HP 3PARRecovery Manager Software for Microsoft Exchange, the 3PAR CLI, or 3PA

Verifying the Installation1. Log on as the System Administrator.2. Click Start→Control Panel→Programs and Features.3. Verify Recovery Manager appears

5. Modify the Value Data field and click OK to save the change.Table 2 System Registry Values for Recovery ManagerValueNameThe timeout value for the S

Modifying, Repairing, or Removing HP 3PAR Recovery Manager Softwarefor Microsoft ExchangeCAUTION: Back up your data before upgrading Recovery Manager

3 Configuring Recovery ManagerConfiguring the Database• Be sure to use Exchange files created on basic disks using the NTFS file system. RecoveryMange

4. Repeat these steps for all associated hosts in the centralized backup configuration.Configuring Mailbox/Exchange Database Policies• To use the Reco

Configuring the ProviderYou must use the provider's ProvCfg.exe utility to configure the provider to use the HP 3PARStorage System connecting to

Host SetsYou can configure your system with host sets and volume sets, or with host sets only.Configuring Multiple DomainsMultiple domain configuratio

For more information, see “Modifying Domain Credentials” (page 36) or “RMExchModifyDomain” (page 68).Unregistering a Domain1. Remove all mailbox/Excha

Contents1 Overview of Recovery Manager...8System Requirements...

4 Configuring Backup SoftwareOverviewHP 3PAR Recovery Manager Software for Microsoft Exchange can be used with either SymantecNetBackup or HP Data Pro

NOTE: If the Windows Open File Backup option in NetBackup is enabled, the NetBackup clienttakes additional temporary read-only (RO) and read/write (RW

Setting Up HP Data Protector Cell Manager AccessTo use HP Data Protector with Recovery Manager, you must enable the system accounts on theregistered c

5 Using the Recovery Manager GUIThis chapter provides instructions for using the HP 3PAR Recovery Manager Software GraphicalUser Interface (GUI) to ba

• Member of DAG• Virtual Copy count for each domain• Backup copy count for each domainFor Exchange 2007:• Domain Name• Instance Name• Number of the St

Table 3 Mailbox Database Information Columns (for Exchange 2010) (continued)Displays...Column...The log base nameLog File PrefixThe name of the Databa

2. Right-click the MS Exchange node and select Register Domain.3. In the Register Domain dialog box, enter the server name, Windows domain and usernam

How Recovery Manager Policies WorkThe Recovery Manager policy-setting feature allows you to:• Specify and configure either a numeric-based or expirati

The expiration-based policy option is only available if your HP 3PAR Storage System is runningHP 3PAR InForm Operating System Software 2.3.1 or above.

4. Click Finish.The virtual copy policy is effective immediately for all future virtual copies.NOTE: You can also use the CLI command RMExch policy to

Host Sets...28Configuring Multiple

5. In the Operations pane, check the desired checkboxes in the tab for each type of task (CreateVirtual Copy, Backup, and/or Restore) for which you wa

• - virtual copy created without validation• - LCR virtual copy created without validation1. In the node tree pane, right-click the mailbox database/s

2. In the Validate Virtual Copy area, select whether you want Recovery Manager to validate theserver name or skip validation of the virtual copy, and

4. To immediately create one LCR virtual copy, click Finish in the Create Virtual Copy dialog box.To schedule virtual copies, see “Scheduling Automati

1. In the node tree pane, right-click the mailbox database/storage group for which you want tocreate a virtual copy, and select one of the following:•

7. The User Name shows the user for the task.8. In the Password text box, enter a local user password for the backup server.9. In the Password (confir

Other columns show the name of the script associated with the task, , the next time the taskis scheduled to run, and its current status.3. To manage a

Recovery Manager:• Updates the informational pane for the unmounted virtual copy• Displays Unmounted in the Virtual Copy Status column• Removes the ho

2. (For Exchange 2010) Select whether to:• Validate the server name (unavailable for Exchange 2007)• Skip validation of the virtual copyIf you skip va

8. To immediately create one backup, click Finish.• Recovery Manager creates the backup, names it as its timestamp, and adds it to theBackup Managemen

Creating a Virtual Copy of a CCR-Enabled Storage Group (for Exchange 2007)...43Scheduling Automatic Virtual Copies...

3. In the Parameters area, enter the required information, depending on your backup software:Enter these parameters:If you are using:Symantec NetBacku

selected server’s policy), Recovery Manager creates both the CCR virtual copy and itsbackup on the backup server of the selected server.• Recovery Man

1. In the node tree pane, right-click the virtual copy you want to back up and select Backup toMedia.If you are creating a backup of a DAG mailbox vir

4. In the Task Scheduler dialog box, check the Schedule this task checkbox.Recovery Manager enables you to schedule an automatic backup of a virtual c

Restoring a Mailbox Database/Storage Group from a Media BackupYou can restore backups to their original location (i.e., the volume(s) or directory loc

Scheduling Automatic Repository Analysis and SynchronizationTo schedule automatic analysis and synchronization (if desired) of a mailbox database/stor

Viewing Online HelpTo view online help for Recovery Manager for Microsoft Exchange 2007 and 2010, selectHelp→Online Help.Recovery Manager for Microsof

6 Using the Recovery Manager CLIRecovery Manager for Exchange Command Line Interface (CLI)Recovery Manager for Exchange provides a Command Line Interf

RMExch analyzeSYNTAX(for Exchange 2010)RMExch analyze <-mdb mailbox database> [-domainDomainName] [-inserv StorageSystemId] [-sync [-f]](for Exc

ExamplesThe following commands will analyze existing repository and output any out-of-sync information.Use quotes ("") for names that includ

RMExch UnRegisterDomain...87RMExch validate...

• If the policy is a numeric-based policy, the -remove option removes both the newly createdvirtual copy and the oldest virtual copy.NOTE: HP does not

NOTE: Symantec NetBackup software is case sensitive. Make sure all information enteredpertaining to the policy is supplied with the proper case.Exampl

RMExch createSYNTAX(for Exchange 2010) RMExch create -s <ExchangeServer> -vs<verification_server> -mdb <mailbox_DB_name> [-nc [-trun

◦ (for Exchange 2007) -lcr - Optional - Take the snapshot from the local continuousreplication copy.◦ (for Exchange 2007)-active - Optional - Take the

If not specified, Recovery Manager creates the virtual copy using the expiration time specified inthe current policy.• -retain n{h|H|d|D} - Optional.

NOTE: VSS will wait for up to 10 seconds for the writers to freeze I/O, and this interval is notconfigurable. In most cases 10 seconds is a sufficient

RMExch deletebackupSYNTAX(for Exchange 2010) RMExch deletebackup -mdb <mailbox_DB_name> -t<backuptimestamp> [-domain <DomainName>](f

PARAMETERSThe following options are supported:• (for Exchange 2010) -mdb MailboxDatabase - The name of the mailbox database/storagegroup for which vir

PARAMETERSNone.ExampleThe following command lists the registered domain controllers.RMExch displayDomainRMExch listbackupSYNTAX(for Exchange 2010) RME

PARAMETERSThe following options are supported:• -domainhost <DomainHost> - The fully qualified domain name (FQDN) of the domainhost you are modi

Known Microsoft Issues...120Troubleshooting...

• -mp "mountpoint" - Optional. Enclose the mount point in quotation marks if you preferto mount the volume(s) elsewhere besides default dire

RMExch peer (For Exchange 2007)SYNTAXRMExch peer [[<display>]|[-clear]|[-bs <peer_server>]]DESCRIPTIONThe RMExch peer command configures t

RMExch policySYNTAX(For Exchange 2010) RMExch policy -mdb <mailbox_DB_name> [-i <MaxVCAllowed>[-r]] [-exp <time>{h|H|d|D}] [-retain

NOTE: Retention time restrictions are:• You must have an HP 3PAR Virtual Lock license to use the -retain option.• The minimum retention period is 1 ho

RMExch portconfigSYNTAXRMExch portconfig -h <WindowsServer> [-p <portnumber>]DESCRIPTIONThe RMExch portconfig command will display or upda

RMExch rcstatusSYNTAX(For Exchange 2010) RMExch rcstatus -mdb <mailbox_DB_name><[-query]|[<-update> [-t <timestamp> -ts <Recor

RMExch RegisterDomainSYNTAXRMExch RegisterDomain -domainhost -u <domain\username> -p <password>DESCRIPTIONThe RMExch RegisterDomain comman

RMExch removeSYNTAX(For Exchange 2010) RMExch remove -mdb <mailbox_DB_name> -t <Timestamp>[-domain <DomainName>](For Exchange 2007)

RMExch reportSYNTAXRMExch report -h <WindowsHost> -output <OutputDirectory>DESCRIPTIONThe RMExch report command will execute the RMReport

RMExch repositorySYNTAXRMExch repository [-a <newRepositoryLocation>]DESCRIPTIONThe RMExch repository command will display or move the current r

1 Overview of Recovery ManagerSystem RequirementsGeneral Requirements for Recovery Manager• Microsoft Windows Server 2008 or 2008 R2• Single processor

RMExch resetSYNTAXTo reset the Recovery Manager for Exchange locking on remote Windows host:RMExch reset -s <ExchangeServer> -opt lock(For Excha

RMExch reset -mdb mydb1 -t 050106113456 -opt status(For Exchange 2007) The following commands will reset the existing mount status to available.RMExch

PARAMETERSFor MEDIA RESTORES The following options are supported:• (For Exchange 2010) -mdb <mailbox_DB_name> - The name of the mailbox database

(For Exchange 2007) The following command will perform a volume restore of an unmountedvirtual copy with the timestamp 020405162103 to the original da

RMExch setvcSYNTAX(For Exchange 2010) RMExch setvc -mdb <mailbox_DB_name> -t <timestamp>[-retain <time>{h|H|d|D} [-f]] [-exp <tim

RMExch setvc -mdb mb2 -t 110412162103 -exp 0h(For Exchange 2007) The following command extends the retention period for virtual copy020412162103 in st

RMExch unmountSYNTAX(For Exchange 2010) RMExch unmount -mdb <mailbox_DB_name> -t <Timestamp>[-domain <DomainName>](For Exchange 2007

RMExch UnRegisterDomainSYNTAXRMExch UnRegisterDomain -domainhost <DomainHost>DESCRIPTIONThe RMExch UnRegisterDomaincommand modifies an Active Di

RMExch validateSYNTAX(For Exchange 2010) RMExch validate -mdb <mailbox_DB_name> -t <Timestamp>[-domain <DomainName>](For Exchange 20

Scheduling Virtual Copies with Windows Task SchedulerNOTE: Because the command RMExch create communicates with Exchange, you must haveExchange adminis

• Microsoft .Net Framework V3.5 or higher is required by VSS Provider as well as HP 3PARRecovery Manager Software for Exchange. You can install this a

7 Rapid Backup and Recovery for ExchangeKey Microsoft Exchange File TypesBefore describing backup and recovery for HP 3PAR Recovery Manager Software f

virtual copies either through Recovery Manager or via Windows’ automatic scheduled taskapplication. For more information, see “Using the Recovery Mana

Figure 8 Supported Configurations for Auto-RestoreThere are two options available for a file or volume copy (promote) restore:• Point-in-Time – restor

Figure 10 File Copy Restore at Point in Time Operations5. Review the Restore Virtual Copy log and click Ok.NOTE: You can also use RMExch restore CLI c

Figure 11 File Copy Restore at Point of Failure4. Click Next to continue.5. Read the following operation before checking the Click to continue box and

3. Select Point in Time and click Next.Figure 13 Volume Copy Restore at Point in Time4. Read the following operation before checking the Click to cont

Performing a Volume Copy Restore to a Point-of-Failure1. Locate the specific database timestamp in the left pane and right-click.2. Select Restore Usi

5. Review the Restore Virtual Copy log and click Ok.NOTE: You can also use RMExch restore CLI command to perform the volume copyrestore to a point-of-

9. After the file copy restore completes and the database files are successfully recovered, youcan remount the database to continue its operation.If p

Continuous Copy Replication Clusters1. Reseed the remote database using the command Update-StorageGroupCopy from theExchange Management Shell.2. Use R