Hp XP Continuous Access Software Manuel d'utilisateur télécharger pdf (Page 240)

Calling HP Technical Support

If you need to call HP technical support, make sure to provide as much information about the

problem as possible, including:

• The circumstances surrounding the error or failure

• The exact content of any error messages displayed on the host system(s)

• The exact content of any error messages displayed by Remote Web Console

• The Remote Web Console configuration information (use the FD Dump Tool)

• The service information messages (SIMs), including reference codes and severity levels,

displayed by Remote Web Console

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

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Hp XP Continuous Access Software Manuel d'utilisateur Page 240