HP Compaq dc5000S Informations techniques

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service reference guide
hp compaq business desktop dc5000 series
2nd edition
This document provides information on the removal and replacement of all
parts as well as information on troubleshooting, Desktop Management, setup
utilities, PATA drives, safety, routine care, connector pin assignments, POST
error messages, and diagnostic indicator lights.
Document Part Number 360201-002
Vue de la page 0
1 2 3 4 5 6 ... 179 180

Résumé du contenu

Page 1 - 2nd edition

service reference guidehp compaq business desktop dc5000 series2nd editionThis document provides information on the removal and replacement of all par

Page 2

1–2 360201-002 Service Reference Guide, dc5000Installing the Operating System1.1 HP SoftwareThe Microsoft Windows XP Professional operating system is

Page 3 - Service Reference Guide

7–6 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.5 Front Drive Bezels 1. Prepare the

Page 4 - 2nd Edition (April 2004)

Service Reference Guide, dc5000 360201-002 7–7Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.6 M emor y ModulesÄCAUTION: The mem

Page 5 - Contents

7–8 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis✎The computer automatically recognize

Page 6

Service Reference Guide, dc5000 360201-002 7–9Removal and Replacement Procedures— Small Form Factor (SFF) Chassis6. If you are removing an expansion c

Page 7

7–10 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) ChassisTo install a PCI expansion card:1. P

Page 8

Service Reference Guide, dc5000 360201-002 7–11Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.8 D r ivesThe computer supports up

Page 9

7–12 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.8.2 Cable RoutingÄCAUTION: The dri

Page 10 - 1.1 HP Software

Service Reference Guide, dc5000 360201-002 7–13Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.8.3 Optical Drive ÄCAUTION: All re

Page 11

7–14 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) ChassisTo replace the drive:1. Install two

Page 12 - 2.2 Computer Setup Utilities

Service Reference Guide, dc5000 360201-002 7–15Removal and Replacement Procedures— Small Form Factor (SFF) Chassis3. Raise the Easy Access drive bay t

Page 13

Service Reference Guide, dc5000 360201-002 2–12Setup Utilities and Diagnostics FeaturesSetup Utilities (F10) and diagnostic features provide informati

Page 14 - 2.2.2 Computer Setup Menu

7–16 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.8.4 External 3.5-inch Drive 1. Pre

Page 15

Service Reference Guide, dc5000 360201-002 7–17Removal and Replacement Procedures— Small Form Factor (SFF) Chassis✎When replacing the drive, transfer

Page 16

7–18 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.8.5 Primar y H ard Drive 1. Prepa

Page 17

Service Reference Guide, dc5000 360201-002 7–19Removal and Replacement Procedures— Small Form Factor (SFF) Chassis6. Press and hold the drive release

Page 18

7–20 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.9 Fro n t I/O Devices 1. Prepare

Page 19

Service Reference Guide, dc5000 360201-002 7–21Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.10 Power Switch Assembly 1. Prepar

Page 20

7–22 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.11 Sys t em Board 1. Prepare the c

Page 21

Service Reference Guide, dc5000 360201-002 7–23Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.12 C h assis Fan 1. Prepare the co

Page 22 - 2.3 Diagnostics for Windows

7–24 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.13 B a t te r yThe battery that c

Page 23

Service Reference Guide, dc5000 360201-002 7–25Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.13.1 Type 1 B at te r y Hol der1.

Page 24

2–2 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features2.2 Computer Setup UtilitiesUse Computer Setup Utilities (F10)

Page 25

7–26 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.13.2 Type 2 B at ter y H ol d er1.

Page 26 - 2.4 Configuration Record

Service Reference Guide, dc5000 360201-002 7–27Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.14 Processor and Heatsink1. Prepar

Page 27 - 2.6 Protecting the Software

7–28 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.15 S peaker 1. Prepare the comput

Page 28 - 2.7 Restoring the Software

Service Reference Guide, dc5000 360201-002 7–29Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.16 Power Supply ÅWARNING: Voltage

Page 29 - Desktop Management

7–30 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) ChassisWhen installing the power supply, re

Page 30

Service Reference Guide, dc5000 360201-002 A–1AConnector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation c

Page 31 - 3.3.3 System Software Manager

A–2 360201-002 Service Reference Guide, dc5000Connector Pin AssignmentsEthernet RJ-45Connector and Icon Pin Signal1 2 3 4(+) Transmit Data (-) Transmi

Page 32 - 3.4 ROM Flash

Service Reference Guide, dc5000 360201-002 A–3Connector Pin AssignmentsParallel InterfaceConnector and IconPin Signal Pin Signal Pin Signal1 2 3Strobe

Page 33 - 3.4.3 FailSafe Boot Block ROM

A–4 360201-002 Service Reference Guide, dc5000Connector Pin AssignmentsHeadphoneConnector and Icon (1/8" miniphone) Pin Signal1 (Tip) Audio_Left2

Page 34 - 3.4.5 Dual-State Power Button

Service Reference Guide, dc5000 360201-002 A–5Connector Pin AssignmentsUltra SCSIConnector and IconPin Signal Pin Signal Pin Signal Pin Signal1-11 12

Page 35 - 3.4.7 World Wide Web Site

Service Reference Guide, dc5000 360201-002 2–3Setup Utilities and Diagnostics Features2.2.1 Using Computer Setup (F10) Utilities Computer Setup can be

Page 36

A–6 360201-002 Service Reference Guide, dc5000Connector Pin AssignmentsATA/ATAPI (IDE) Standard Drive CableConnectorPin Signal Pin Signal Pin Signal1

Page 37

Service Reference Guide, dc5000 360201-002 B–1BPower Cord Set RequirementsThe voltage select switch feature on the computer permits it to operate from

Page 38 - 3.5.1 Password Security

B–2 360201-002 Service Reference Guide, dc5000Power Cord Set Requirements Power Cord Set RequirementsCountry-Specific RequirementsAdditional requireme

Page 39 - Entering a Setup Password

Service Reference Guide, dc5000 360201-002 C–1CPOST Error MessagesAn error message results if the Power-On Self-Test (POST) encounters a problem. This

Page 40

C–2 360201-002 Service Reference Guide, dc5000POST Error Messages163-Time & Date Not SetInvalid time or date in configuration memory. RTC (real-ti

Page 41 - Clearing Passwords

Service Reference Guide, dc5000 360201-002 C–3POST Error Messages214-DIMM Configuration WarningPopulated DIMM Configuration is unbalanced.2 DIMMS - Fo

Page 42 - 3.5.4 DriveLock

C–4 360201-002 Service Reference Guide, dc5000POST Error Messages501-Display Adapter FailureGraphics display controller.Reseat the graphics card (if a

Page 43 - DriveLock Applications

Service Reference Guide, dc5000 360201-002 C–5POST Error Messages660-Display Cache is Detected UnreliableIntegrated video controller display cache not

Page 44

C–6 360201-002 Service Reference Guide, dc5000POST Error Messages1201-System Audio Address Conflict DetectedDevice IRQ address conflicts with another

Page 45 - 3.5.7 Cable Lock Provision

Service Reference Guide, dc5000 360201-002 C–7POST Error MessagesInvalid Electronic Serial Number.Electronic serial number has become corrupted.Run Co

Page 46 - 3.6.3 Thermal Sensor

2–4 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features2.2.2 Computer Setup Menu.Heading Option DescriptionFile System

Page 47 - 4.2 Ultra ATA Cables

C–8 360201-002 Service Reference Guide, dc5000POST Error Messages

Page 48 - Two-Drive Cable

Service Reference Guide, dc5000 360201-002 D–1DTroubleshooting Without DiagnosticsPreliminary ChecklistThis section describes some simple, preliminary

Page 49 - 4.3.1 Device Classes

D–2 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Minor ProblemsSolving Minor Problems Problem Cause Possible S

Page 50

Service Reference Guide, dc5000 360201-002 D–3Troubleshooting Without DiagnosticsComputer powered off automatically and the Power LED flashes Red two

Page 51

D–4 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Power Supply ProblemsSolving Power Supply Problems Problem Ca

Page 52 - 4.4 SMART

Service Reference Guide, dc5000 360201-002 D–5Troubleshooting Without DiagnosticsSolving Diskette ProblemsSolving Diskette Problems Problem Cause Solu

Page 53 - 4.5 Drive Capacities

D–6 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Hard Drive ProblemsDiskette drive cannot read a diskette.Disk

Page 54

Service Reference Guide, dc5000 360201-002 D–7Troubleshooting Without DiagnosticsThe system may not have automatically recognized a newly installed de

Page 55 - Disassembly Preparation

D–8 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsHard drive boot disabled in Computer Setup.Run Computer Setup and ena

Page 56

Service Reference Guide, dc5000 360201-002 D–9Troubleshooting Without DiagnosticsSolving Display ProblemsSolving Display Problems Problem Cause Soluti

Page 57 - 5.2.1 Generating Static

Service Reference Guide, dc5000 360201-002 2–5Setup Utilities and Diagnostics FeaturesStorage (continued)Device Configuration (continued)Drive Type (c

Page 58 - 5.2.4 Grounding the Work Area

D–10 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsPower LED flashes Red six times, once every second, followed by a tw

Page 59 - 5.3 Routine Care

Service Reference Guide, dc5000 360201-002 D–11Troubleshooting Without DiagnosticsHigh pitched noise coming from inside a flat panel monitor.Brightnes

Page 60 - 5.3.5 Cleaning the Mouse

D–12 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Audio ProblemsSolving Audio Problems Problem Cause SolutionS

Page 61 - 5.4 Service Considerations

Service Reference Guide, dc5000 360201-002 D–13Troubleshooting Without DiagnosticsNoise or no sound comes out of the speakers or headphones.1. If usin

Page 62 - 5.4.5 Hard Drives

D–14 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Printer ProblemsSolving Printer Problems Problem Cause Solut

Page 63 - Microtower (µT) Chassis

Service Reference Guide, dc5000 360201-002 D–15Troubleshooting Without DiagnosticsSolving Keyboard and Mouse ProblemsSolving Keyboard ProblemsProblem

Page 64

D–16 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Hardware Installation ProblemsYou may need to reconfigure th

Page 65 - 6.2.2 Installing a Padlock

Service Reference Guide, dc5000 360201-002 D–17Troubleshooting Without DiagnosticsPower LED flashes Red five times, once every second, followed by a t

Page 66 - 6.3 Access Panel

D–18 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Network ProblemsThese guidelines do not discuss the process

Page 67 - 6.4 Front Bezel

Service Reference Guide, dc5000 360201-002 D–19Troubleshooting Without DiagnosticsDiagnostics passes, but the computer does not communicate with the n

Page 68

2–6 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics FeaturesStorage (continued)Options (continued)Primary IDE Controller *Al

Page 69 - To reinstall the front bezel

D–20 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving Memory ProblemsÄCAUTION: For those systems that support ECC

Page 70 - 6.5 Front Drive Bezels

Service Reference Guide, dc5000 360201-002 D–21Troubleshooting Without DiagnosticsSolving Processor Problems.Solving Processor ProblemsProblem Cause S

Page 71 - 6.5.2 Diskette Drive Bezel

D–22 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsSolving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Probl

Page 72 - 6.6 Memory Modules

Service Reference Guide, dc5000 360201-002 D–23Troubleshooting Without DiagnosticsSolving Drive Key ProblemsSolving Internet Access ProblemsRecording

Page 73 - 6.7 Expansion Cards

D–24 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsUnable to connect to the Internet. (continued)Cable/DSL service is n

Page 74 - 6.7.2 PCI Expansion Card

Service Reference Guide, dc5000 360201-002 D–25Troubleshooting Without DiagnosticsInternet takes too long to download Web sites.Modem is not set up pr

Page 75

D–26 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsFront Panel LEDs and Audible CodesThis section covers the front pane

Page 76 - 6.8 Drives

Service Reference Guide, dc5000 360201-002 D–27Troubleshooting Without DiagnosticsRed Power LED stays on.ORRed Power LED flashes three times, once eve

Page 77 - 6.8.2 Removing a Drive

D–28 360201-002 Service Reference Guide, dc5000Troubleshooting Without DiagnosticsRed Power LED flashes seven times, once every second, followed by a

Page 78 - Releasing the Drives

Service Reference Guide, dc5000 360201-002 E–1ESystem Board and Riser Board Reference DesignatorsThese reference designators are used on the HP Compaq

Page 79 - 6.8.3 Installing a Drive

Service Reference Guide, dc5000 360201-002 2–7Setup Utilities and Diagnostics FeaturesSecurity (continued)Password Options (This selection will appear

Page 80

E–2 360201-002 Service Reference Guide, dc5000System Board and Riser Board Reference Designators

Page 81 - Connecting Hard Drive Cables

Service Reference Guide, dc5000 360201-002 F–1FMemoryAMD-Based SystemsComputers equipped with AMD-based processors come with Double Data Rate-Synchron

Page 82 - 6.9 Chassis Fan

F–2 360201-002 Service Reference Guide, dc5000MemoryThe following processor bus frequencies are required for the system to run at the supported memory

Page 83

Service Reference Guide, dc5000 360201-002 F–3MemoryThe system will automatically operate in single channel mode or a higher-performing dual channel m

Page 84 - 6.11 Front I/O Devices

F–4 360201-002 Service Reference Guide, dc5000Memory

Page 85 - 6.12 Power Switch Assembly

Service Reference Guide, dc5000 360201-002 Index-1Index4-pin power pin assignments A–620-pin power pin assignments A–63.5" drive bezel, µT remova

Page 86

Index-2 360201-002 Service Reference Guide, dc5000Indexinstalling 2–13Menu Bar 2–14overview 2–12running tests 2–15disassembly preparationµT 6–1SFF 7–1

Page 87 - 6.13 Processor and Heatsink

Service Reference Guide, dc5000 360201-002 Index-3Indexinvalid system ROM 3–5IR transceiver. See infrared (IR) transceiverJjumperresetting password 3–

Page 88 - 6.14 System Board

Index-4 360201-002 Service Reference Guide, dc5000IndexPCI expansion cardµT removal and replacement 6–12SFF removal and replacement 7–8POST (Power-On

Page 89 - 6.15 Battery

Service Reference Guide, dc5000 360201-002 Index-5IndexSFF speaker 7–28SFF system board 7–22required tools and software 5–7resetting password jumper 3

Page 90 - 6.15.1 Type 1 Battery Holder

2–8 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics FeaturesSecurity (continued)Restore Master Boot Record*Restores the back

Page 91 - 6.15.2 Type 2 Battery Holder

Index-6 360201-002 Service Reference Guide, dc5000IndexSystem Software Manager (SSM) 3–3Ttimeouts, setting 3–7tools, required 5–7UUltra SCSI pin assig

Page 92 - 6.15.3 Type 3 Battery Holder

Service Reference Guide, dc5000 360201-002 2–9Setup Utilities and Diagnostics FeaturesAdvanced** Power-On Options Allows you to set:POST mode (QuickB

Page 94 - 6.17 Power Supply

2–10 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics FeaturesAdvanced** (continued)Power-On Options (continued)Allows you to

Page 95

Service Reference Guide, dc5000 360201-002 2–11Setup Utilities and Diagnostics FeaturesAdvanced* (continued)Device options Allows you to set: Printer

Page 96 - 7.2.1 Cable Lock

2–12 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features2.3 Diagnostics for WindowsThe Diagnostics for Windows (DFW) ut

Page 97 - 7.2.2 Pa d loc k

Service Reference Guide, dc5000 360201-002 2–13Setup Utilities and Diagnostics Features2.3.2 Installing Diagnostics for Windows If Diagnostics for Win

Page 98 - 7.3 Com puter Access Pan el

2–14 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features4. Review, print, and/or save this information as desired.❏ To

Page 99 - 7.4 Front Bezel

Service Reference Guide, dc5000 360201-002 2–15Setup Utilities and Diagnostics Features Help—Contents, How to use Help, About2.3.4 Running Diagnostic

Page 100 - 7.5 Front Drive Bezels

2–16 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features8. To print a test report:❏ If the report is on the Log tab, se

Page 101 - 7.6 M emor y Modules

Service Reference Guide, dc5000 360201-002 2–17Setup Utilities and Diagnostics Features3. To save the information in the left or right window, select

Page 102 - 7.7 PCI Expansion Card

2–18 360201-002 Service Reference Guide, dc5000Setup Utilities and Diagnostics Features2.7 Restoring the Software The Windows operating system and sof

Page 103

Service Reference Guide, dc5000 360201-002 3–13Desktop ManagementHP Intelligent Manageability provides standards-based solutions for managing and cont

Page 104

Service Reference GuideHP Compaq Business Desktop dc5000 Series2nd Edition Document Part Number: 360201-002April 2004

Page 105 - 7.8 D r ives

3–2 360201-002 Service Reference Guide, dc5000Desktop Management3.2 Remote System InstallationRemote System Installation allows you to start and set

Page 106 - 7.8.2 Cable Routing

Service Reference Guide, dc5000 360201-002 3–3Desktop Management Deployment and Migration❏ Windows 2000/XP migration❏ System deployment❏ Personality

Page 107 - 7.8.3 Optical Drive

3–4 360201-002 Service Reference Guide, dc5000Desktop ManagementYou create your own profile to ensure that you only receive the information relevant t

Page 108

Service Reference Guide, dc5000 360201-002 3–5Desktop Management3.4.3 FailSafe Boot Block ROMThe FailSafe Boot Block ROM allows for system recovery in

Page 109

3–6 360201-002 Service Reference Guide, dc5000Desktop Management3.4.4 Replicating the SetupThis procedure gives an administrator the ability to quickl

Page 110

Service Reference Guide, dc5000 360201-002 3–7Desktop ManagementAfter configuring the power button to function as a suspend button, press the power bu

Page 111

3–8 360201-002 Service Reference Guide, dc5000Desktop Management Pre-boot Execution (PXE) support3.5 Asset Tracking and SecurityAsset tracking featu

Page 112 - 7.8.5 Primar y H ard Drive

Service Reference Guide, dc5000 360201-002 3–9Desktop ManagementDriveLock Prevents unauthorized access to the data on specific hard drives. This featu

Page 113

3–10 360201-002 Service Reference Guide, dc5000Desktop Management3.5.1 Password SecurityThe power-on password prevents unauthorized use of the compute

Page 114 - 7.9 Fro n t I/O Devices

Service Reference Guide, dc5000 360201-002 3–11Desktop ManagementEntering a Power-On PasswordTo enter a power-on password, complete the following step

Page 115 - 7.10 Power Switch Assembly

© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, MS-DOS, Wi

Page 116 - 7.11 Sys t em Board

3–12 360201-002 Service Reference Guide, dc5000Desktop Management3. When the key icon appears, type your current password, a slash (/) or alternate de

Page 117 - 7.12 C h assis Fan

Service Reference Guide, dc5000 360201-002 3–13Desktop ManagementNational Keyboard Delimiter CharactersEach keyboard is designed to meet country-speci

Page 118 - 7.13 B a t te r y

3–14 360201-002 Service Reference Guide, dc5000Desktop Management✎The password jumper is green so that it can be easily identified. For assistance loc

Page 119

Service Reference Guide, dc5000 360201-002 3–15Desktop ManagementUsing DriveLockThe DriveLock option appears under the Security menu in Computer Setup

Page 120

3–16 360201-002 Service Reference Guide, dc5000Desktop Management3.5.5 Master Boot Record SecurityThe Master Boot Record (MBR) contains information ne

Page 121 - 7.14 Processor and Heatsink

Service Reference Guide, dc5000 360201-002 3–17Desktop ManagementUpon entering Computer Setup, you must Save the MBR of the current bootable disk; o

Page 122 - 7.15 S peaker

3–18 360201-002 Service Reference Guide, dc5000Desktop Management3.5.8 Fingerprint Identification TechnologyEliminating the need to enter user passwor

Page 123 - 7.16 Power Supply

Service Reference Guide, dc5000 360201-002 4–14Ultra ATA Drive Guidelines and Features4.1 Ultra ATA JumpersUltra ATA drives are configured by means of

Page 124

4–2 360201-002 Service Reference Guide, dc5000Ultra ATA Drive Guidelines and FeaturesSingle-Drive CableTwo-Drive CableOn a two-drive cable, the Drive/

Page 125 - Connector Pin Assignments

Service Reference Guide, dc5000 360201-002 4–3Ultra ATA Drive Guidelines and Features4.3.1 Device ClassesIn order to determine the best drive attach s

Page 126 - Ethernet AUI

Sercice Reference Guide., dc5000 360201-002 iiiContents1 Installing the Operating System1.0.1 Installing or Upgrading Device Drivers . . . . . . . .

Page 127 - Microphone

4–4 360201-002 Service Reference Guide, dc5000Ultra ATA Drive Guidelines and FeaturesThe attach sequence rule may also be stated in table format:The r

Page 128 - Line-Out Audio

Service Reference Guide, dc5000 360201-002 4–5Ultra ATA Drive Guidelines and FeaturesExample 1: Three Device Installation SampleA system has three dev

Page 129 - External Infrared Transceiver

4–6 360201-002 Service Reference Guide, dc5000Ultra ATA Drive Guidelines and Features*If there are three or more devices, two or more of which are har

Page 130 - 4-Pin Power (for CPU)

Service Reference Guide, dc5000 360201-002 4–7Ultra ATA Drive Guidelines and Features4.5 Drive CapacitiesThe combination of the file system and the op

Page 131 - Power Cord Set Requirements

4–8 360201-002 Service Reference Guide, dc5000Ultra ATA Drive Guidelines and Features

Page 132 - Country-Specific Requirements

Service Reference Guide, dc5000 360201-002 5–15Identifying the Chassis, Routine Care, and Disassembly PreparationThis chapter provides general service

Page 133 - POST Error Messages

5–2 360201-002 Service Reference Guide, dc5000Identifying the Chassis, Routine Care, and Disassembly Preparation5.1.2 Small Form Factor (SFF)

Page 134

Service Reference Guide, dc5000 360201-002 5–3Identifying the Chassis, Routine Care, and Disassembly Preparation5.2 Electrostatic Discharge Informatio

Page 135

5–4 360201-002 Service Reference Guide, dc5000Identifying the Chassis, Routine Care, and Disassembly Preparation5.2.3 Personal Grounding Methods and E

Page 136

Service Reference Guide, dc5000 360201-002 5–5Identifying the Chassis, Routine Care, and Disassembly Preparation Static awareness labels Wrist strap

Page 137

Service Reference Guide, dc5000 360201-002 ivContents 3.4.7 World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 138

5–6 360201-002 Service Reference Guide, dc5000Identifying the Chassis, Routine Care, and Disassembly Preparation5.3.3 Cleaning the KeyboardFollow all

Page 139

Service Reference Guide, dc5000 360201-002 5–7Identifying the Chassis, Routine Care, and Disassembly Preparation5.4 Service ConsiderationsListed below

Page 140

5–8 360201-002 Service Reference Guide, dc5000Identifying the Chassis, Routine Care, and Disassembly Preparation5.4.4 Cables and ConnectorsMost cables

Page 141 - Preliminary Checklist

Service Reference Guide, dc5000 360201-002 6–16Removal and Replacement Procedures— Microtower (µT) ChassisAdherence to the procedures and precautions

Page 142 - Solving Minor Problems

6–2 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.2 External Security Devices6.2.1 Installin

Page 143

Service Reference Guide, dc5000 360201-002 6–3Removal and Replacement Procedures— Microtower (µT) Chassis6.2.2 Installing a Padlock A padlock may be u

Page 144 - Solving Power Supply Problems

6–4 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.3 Access Panel 1. Prepare the computer for

Page 145 - Solving Diskette Problems

Service Reference Guide, dc5000 360201-002 6–5Removal and Replacement Procedures— Microtower (µT) Chassis6.4 Front Bezel 1. Prepare the computer for d

Page 146 - Solving Hard Drive Problems

6–6 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis4. Press down on the upper right corner of th

Page 147

Service Reference Guide, dc5000 360201-002 6–7Removal and Replacement Procedures— Microtower (µT) ChassisTo reinstall the front bezel,1. Position the

Page 148

Service Reference Guide, dc5000 360201-002 vContents 5.4.4 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 149 - Solving Display Problems

6–8 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.5 Front Drive Bezels 1. Prepare the compute

Page 150

Service Reference Guide, dc5000 360201-002 6–9Removal and Replacement Procedures— Microtower (µT) Chassis6.5.2 Diskette Drive Bezel Press the two uppe

Page 151

6–10 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.6 Memory ModulesÄCAUTION: The memory modul

Page 152 - Solving Audio Problems

Service Reference Guide, dc5000 360201-002 6–11Removal and Replacement Procedures— Microtower (µT) Chassis6.7 Expansion Cards 6.7.1 Expansion Slot Co

Page 153

6–12 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.7.2 PCI Expansion Card For preliminary ste

Page 154 - Solving Printer Problems

Service Reference Guide, dc5000 360201-002 6–13Removal and Replacement Procedures— Microtower (µT) Chassis6. When installing an expansion card, hold t

Page 155 - Solving Keyboard Problems

6–14 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.8 DrivesThe computer supports up to six dr

Page 156

Service Reference Guide, dc5000 360201-002 6–15Removal and Replacement Procedures— Microtower (µT) Chassis6.8.2 Removing a Drive 1. Prepare the comput

Page 157

6–16 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) ChassisDisconnecting Hard Drive Cables Releasing th

Page 158 - Solving Network Problems

Service Reference Guide, dc5000 360201-002 6–17Removal and Replacement Procedures— Microtower (µT) Chassis6.8.3 Installing a Drive ÄCAUTION: To preven

Page 159

vi 360201-002 Service Reference Guide, dc5000Contents7.8.2 Cable Routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 160 - Solving Memory Problems

6–18 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis3. Reconnect the power and data cables to th

Page 161 - Solving Processor Problems

Service Reference Guide, dc5000 360201-002 6–19Removal and Replacement Procedures— Microtower (µT) ChassisConnecting Hard Drive Cables 4. Install the

Page 162

6–20 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.9 Chassis Fan 1. Prepare the computer for

Page 163 - Solving Drive Key Problems

Service Reference Guide, dc5000 360201-002 6–21Removal and Replacement Procedures— Microtower (µT) Chassis6.10 Front I/O Panel Housing Assembly 1. Pre

Page 164

6–22 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.11 Front I/O Devices 1. Prepare the compu

Page 165

Service Reference Guide, dc5000 360201-002 6–23Removal and Replacement Procedures— Microtower (µT) Chassis6.12 Power Switch Assembly 1. Prepare the co

Page 166

6–24 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis9. Place the switch holder with switch insta

Page 167

Service Reference Guide, dc5000 360201-002 6–25Removal and Replacement Procedures— Microtower (µT) Chassis6.13 Processor and Heatsink1. Prepare the co

Page 168

6–26 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.14 System Board 1. Prepare the computer fo

Page 169 - Designators

Service Reference Guide, dc5000 360201-002 6–27Removal and Replacement Procedures— Microtower (µT) Chassis6.15 BatteryThe battery that comes with your

Page 170

Service Reference Guide, dc5000 360201-002 1–11Installing the Operating SystemWindows XP Professional is preinstalled on the computer and will be conf

Page 171 - Intel-Based Systems

6–28 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.15.1 Type 1 Battery Holder1. Lift the batt

Page 172 - DIMM Sockets

Service Reference Guide, dc5000 360201-002 6–29Removal and Replacement Procedures— Microtower (µT) Chassis6.15.2 Type 2 Battery Holder1. To release th

Page 173

6–30 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.15.3 Type 3 Battery Holder1. To release th

Page 174

Service Reference Guide, dc5000 360201-002 6–31Removal and Replacement Procedures— Microtower (µT) Chassis6.16 Speaker 1. Prepare the computer for dis

Page 175

6–32 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Microtower (µT) Chassis6.17 Power SupplyÅWARNING: Voltage is always

Page 176

Service Reference Guide, dc5000 360201-002 7–17Removal and Replacement Procedures— Small Form Factor (SFF) ChassisAdherence to the procedures and prec

Page 177

7–2 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.2 External S e curit y Devices7.2.

Page 178

Service Reference Guide, dc5000 360201-002 7–3Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.2.2 Pa d loc k A padlock may be use

Page 179

7–4 360201-002 Service Reference Guide, dc5000Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.3 Com puter Access Pan el1. Prepar

Page 180

Service Reference Guide, dc5000 360201-002 7–5Removal and Replacement Procedures— Small Form Factor (SFF) Chassis7.4 Front Bezel 1. Prepare the comput

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