HP dx5150 Informations techniques Page 149

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Service Reference Guide, dx5150 361685-001 D–3
Troubleshooting Without Diagnostics
Poor performance is
experienced.
Processor is hot. 1. Ensure airflow to the computer is
not blocked.
2. Ensure the fans are connected
and working properly (some fans
only operate when needed).
3. Ensure the processor heatsink is
installed properly.
Hard drive is full. Transfer data from the hard drive to
create more space on the hard drive.
Low on memory. Add more memory.
Hard drive fragmented. Defragment hard drive.
Program previously
accessed did not release
reserved memory back to
the system.
Restart the computer.
Virus resident on the hard
drive.
Run virus protection program.
Too many applications
running.
1. Close unnecessary applications
to free up memory.
2. Add more memory.
Cause unknown. Restart the computer.
Computer powered off
automatically and the
Power LED flashes Red
two times, once every
second, followed by a
two second pause.
Processor thermal
protection activated:
A fan may be blocked or
not turning.
OR
The heatsink is not
properly attached to the
processor.
1. Ensure computer air vents are not
blocked and the cooling fan is
running.
2. Open hood, press power button,
and see if the processor fan
spins. If not spinning, make sure
the fan's cable is plugged onto
the system board header. Ensure
the fan is fully/properly seated or
installed.
3. Replace the processor fan.
4. Reseat processor heatsink and
verify that the fan assembly is
properly attached.
Solving Minor Problems (Continued)
Problem Cause Possible Solution
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