HP ProLiant DL560 Server User Guide
10 HP ProLiant DL560 Server User Guide Item Description Status 1 CD-ROM drive ejector button NA 2 UID LED button Blue = Activated Flashing =
100 HP ProLiant DL560 Server User Guide Server Error Messages The following POST error messages are new to some ProLiant servers. For a complete lis
Server Specific Troubleshooting 101 − Check the status using the power supply LEDs on the rear panel ("Rear Panel LEDs and Buttons" on
102 HP ProLiant DL560 Server User Guide The operating system loads to complete the boot process. If the server completes POST and attempts to load t
Server Specific Troubleshooting 103 Is the System Power LED Amber? Answer Possible Reasons Possible Solutions No The server is not connected to
104 HP ProLiant DL560 Server User Guide Is the System Power LED Green? Answer Possible Reasons Possible Solutions No Power On/Standby button has
Server Specific Troubleshooting 105 Is the Internal Health LED Green? Answer Possible Reasons Possible Solutions No, it is amber A processor or
106 HP ProLiant DL560 Server User Guide Is the Monitor Displaying Information? Answer Possible Reasons Possible Solutions No The monitor may not
Server Specific Troubleshooting 107 System Cannot Load SmartStart Possible Cause Possible Solution A SmartStart requirement is not met. Check
108 HP ProLiant DL560 Server User Guide SmartStart Cannot Load Operating System Possible Cause Possible Solution Required operating system step
Server Specific Troubleshooting 109 3. Insert the ROMPaq diskette. 4. Power up the server ("Powering Up the Server" on page 29). a. T
Server Component Identification 11 Rear Panel Components Item Description Connector Color 1 Slot 1, 64-bit/133-MHz PCI-X, bus 3 N/A 2 Slot
110 HP ProLiant DL560 Server User Guide For information on warranties and service and support upgrades (CarePaq services), refer to the HP website (
111 Battery Replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provi
112 HP ProLiant DL560 Server User Guide 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its defaul
113 Regulatory Compliance Notices In This Section Regulatory Compliance Identification Numbers ...
114 HP ProLiant DL560 Server User Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Re
Regulatory Compliance Notices 115 Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device,
116 HP ProLiant DL560 Server User Guide • • Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 1-281-514-3333 To i
Regulatory Compliance Notices 117 Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Can
118 HP ProLiant DL560 Server User Guide Japanese Notice Taiwanese Notice HP CONFIDENTIAL File Name: 303212-1new.doc Last Saved On: 11/4/02
Regulatory Compliance Notices 119 Laser Device Notices All HP systems equipped with a laser device comply with safety standards, including Internati
12 HP ProLiant DL560 Server User Guide Rear Panel LEDs and Buttons Item Description LED Color Status 1 RJ-45 activity LED Green On or flash
120 HP ProLiant DL560 Server User Guide Laser Product Label The following label or equivalent is located on the surface of the laser product. This
Regulatory Compliance Notices 121 Battery Replacement Notice WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pen
123 Electrostatic Discharge In This Section Preventing Electrostatic Discharge...
124 HP ProLiant DL560 Server User Guide Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding. Use one or more
125 Server Specifications In This Section Server Dimensions and Weight ...
126 HP ProLiant DL560 Server User Guide Environmental Specifications Temperature range Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to
127 Technical Support In This Section Related Documents...
128 HP ProLiant DL560 Server User Guide • • • • Applicable error messages Add-on boards or hardware Third-party hardware or software Operating syste
129 Acronyms and Abbreviations A ABEND abnormal end ASR Automatic Server Recovery D DDR double data rate DIMM dual inline memory module E ECC
Server Component Identification 13 System Board Components HP CONFIDENTIAL File Name: 303212-1new.doc Last Saved On: 11/4/02 10:51 AM
130 HP ProLiant DL560 Server User Guide I IML Integrated Management Log N NEMA National Electrical Manufacturers Association NFPA National Fire Pr
Acronyms and Abbreviations 131 PDU power distribution unit POST Power-On Self-Test PPM Processor Power Module PXE preboot execution environment
132 HP ProLiant DL560 Server User Guide U UID unit identification HP CONFIDENTIAL File Name: 303212-1new.doc Last Saved On: 11/4/02 10:51 AM
133 crash dump analysis 14 Index D DC-to-DC converter 55 deployment software 90 A diagnostic steps 102 diagnostic tools 83, 89, 90, 93,
134 HP ProLiant DL560 Server User Guide L front panel buttons 9 front panel components 8 laser devices 119 front panel LEDs 9 LEDs 7 G M g
Index 135 PCI slots 11 rear panel buttons 12 PCI-X boards 11, 75 rear panel connectors 11 peripheral board interlock LED 17, 19 rear pane
HP CONFIDENTIAL File Name: 303212-1new.doc Last Saved On: 11/4/02 10:51 AM 136 HP ProLiant DL560 Server User Guide system board battery 111, 12
14 HP ProLiant DL560 Server User Guide Item Description Item Description 1 DIMM slots (1-6) 12 Processor socket 4 2 Smart Array 5i Plus Memo
Server Component Identification 15 Chassis ID Switch The chassis ID switch on the system board is reserved for use by authorized technicians only. D
16 HP ProLiant DL560 Server User Guide System Maintenance Switch Position Default Function S1 Off Reserved S2 Off Off = System configuration ca
Server Component Identification 17 System Board LEDs HP CONFIDENTIAL File Name: 303212-1new.doc Last Saved On: 11/4/02 10:51 AM
18 HP ProLiant DL560 Server User Guide Item LED Description Status 1 Processor 1 failure Amber = Processor failed Off = Normal 2 Processor 2
Server Component Identification 19 Item LED Description Status 14 PPM 4 failure Amber = PPM failed Off = Normal 15 PPM 3 failure Amber = PPM f
© 2002 Hewlett-Packard Development Company, L.P. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and o
20 HP ProLiant DL560 Server User Guide The front panel health LEDs indicate only the current hardware status. In some situations, Insight Manager 7
Server Component Identification 21 System LED and Color Internal Health LED Color Status Processor failure, socket X (Amber) Red • • • • • Process
22 HP ProLiant DL560 Server User Guide System LED and Color Internal Health LED Color Status Online spare memory (Amber) Amber Bank X failed over to
Server Component Identification 23 Hot-Plug SCSI Hard Drive LEDs Item LED Description Status 1 Activity status On = Drive activity Flashing
24 HP ProLiant DL560 Server User Guide Hot-Plug SCSI Hard Drive LED Combinations Activity LED Online LED Fault LED Means On Off Off Do not remove
Server Component Identification 25 PCI Riser Cage LED Status On = system power connected Off = system power disconnected CAUTION: To pr
26 HP ProLiant DL560 Server User Guide Hot-Plug Fans HP CONFIDENTIAL File Name: 303212-1new.doc Last Saved On: 11/4/02 10:51 AM
Server Component Identification 27 Item Description Fan Zone 1 Fan 1 Processor 2 Fan 2 Processor 3 Fan 3 Processor 4 Fan 4 Processor 5 Fan 5
28 HP ProLiant DL560 Server User Guide Status Green = Operating normally Amber = Failed Off = No power HP CONFIDENTIAL File Name: 303212-1new.d
29 Server Operations In This Section Powering Up the Server...
3 Contents Server Component Identification 7 Front Panel Components...
30 HP ProLiant DL560 Server User Guide 4. Press the Power On/Standby button to place the server in standby mode (2). When the server activates stan
Server Operations 31 WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before ex
32 HP ProLiant DL560 Server User Guide Removing the Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the driv
Server Operations 33 5. Remove the PCI riser cage. Installing the PCI Riser Cage CAUTION: To prevent damage to the server or expansion boards,
34 HP ProLiant DL560 Server User Guide 2. Tighten the thumbscrews to secure the PCI riser cage: a. Lift the thumbscrew knobs (1). b. Turn the thu
Server Operations 35 2. Disconnect internal power cables. 3. Remove power module. HP CONFIDENTIAL File Name: 303212-1new.doc Last Saved On:
36 HP ProLiant DL560 Server User Guide Installing the Power Module 1. Install the power module. 2. Connect internal power cables ("Internal
HP CONFIDENTIAL File Name: 303212-1.doc Last Saved On: 11/4/02 2:36 PM 37 Server Setup In This Section Optional Installation Services...
38 HP ProLiant DL560 Server User Guide For a list of operating systems, supported by the server, refer to the HP website (ftp://ftp.compaq.com/pub/p
Server Setup 39 Optimum Environment When installing the server in a rack, select a location that meets the environmental standards described in th
4 HP ProLiant DL560 Server User Guide Temperature Requirements...
40 HP ProLiant DL560 Server User Guide CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow rack door insert
Server Setup 41 Power Requirements Installation of this equipment must comply with local and regional electrical regulations governing the install
42 HP ProLiant DL560 Server User Guide Electrical Grounding Requirements The server must be grounded properly for proper operation and safety. In th
Server Setup 43 WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: At least two people are needed to saf
44 HP ProLiant DL560 Server User Guide • Options to be installed Item Description 1 Server rails 2 Left and right standard rack rail assemblies 3
Server Setup 45 WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured to the top and bottom of t
46 HP ProLiant DL560 Server User Guide NOTE: Rack components are removed for clarity. 2. Secure each server rail to the server. 3. Secure each
Server Setup 47 WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before slidi
48 HP ProLiant DL560 Server User Guide WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches a
Server Setup 49 7. Secure the cable management arm bracket to the server. NOTE: Cable management arm is removed for clarity. 8. Secure the ca
Contents 5 SmartStart Autorun Menu...89 SmartS
50 HP ProLiant DL560 Server User Guide WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or
Server Setup 51 Item Description Connector Color 1 Slot 1, 64-bit/133-MHz PCI-X, bus 3 N/A 2 Slot 2, 64-bit/100-MHz PCI-X, bus 6 N/A 3 Sl
52 HP ProLiant DL560 Server User Guide 12. Secure cables to the cable management arm. 13. Connect the power cord to the power source. Powering
Server Setup 53 Installing the Operating System To operate properly, the server must have a supported operating system. For the latest information
55 Hardware Options Installation In This Section Processor Option ...
56 HP ProLiant DL560 Server User Guide The server uses Processor Power Modules (PPMs) as DC-to-DC converters to provide the proper power to each pro
Hardware Options Installation 57 4. Lift the removable media tray. 5. Open the processor locking lever. CAUTION: Failure to open the proces
58 HP ProLiant DL560 Server User Guide CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to align the processor
Hardware Options Installation 59 NOTE: The appearance of compatible PPMs may vary. 9. Lower the removable media tray. IMPORTANT: If upgradin
6 HP ProLiant DL560 Server User Guide Declaration of Conformity for Products Marked with the FCC Logo, United States Only ... 115 Modifica
60 HP ProLiant DL560 Server User Guide Refer to "DIMM Slots (on page 15)" for DIMM slot locations and bank assignments. Online Spare Memo
Hardware Options Installation 61 • Upgrade memory by installing DIMM pairs into banks in sequential bank order, starting with bank B. For online
62 HP ProLiant DL560 Server User Guide Hot-Plug SCSI Hard Drive Options When adding SCSI hard drives to the server, observe the following general gu
Hardware Options Installation 63 Removing a Hard Drive Blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server
64 HP ProLiant DL560 Server User Guide Installing a Hot-Plug SCSI Hard Drive 1. Remove the existing hard drive blank or hard drive from the drive
Hardware Options Installation 65 Hot-Plug Tape Drive Option 1. Remove the existing hard drive blank or hard drive from the upper-left drive bay (
66 HP ProLiant DL560 Server User Guide Battery-Backed Write Cache Enabler Option The Battery-Backed Write Cache Enabler, also known as the battery
Hardware Options Installation 67 3. Remove the access panel ("Removing the Access Panel" on page 32). 4. Remove the PCI riser cage (&q
68 HP ProLiant DL560 Server User Guide 7. Install the battery module assembly and connect the cable to the memory module. 8. Install the PCI ris
Hardware Options Installation 69 − The BIOS suspends the server for 5 minutes if a cautionary temperature level is detected. If the cautionary te
7 Server Component Identification In This Section Front Panel Components ...
70 HP ProLiant DL560 Server User Guide Installation Requirements WARNING: To reduce the risk of electric shock, personal injury, and damage to th
HP CONFIDENTIAL File Name: 303212-1.doc Last Saved On: 11/4/02 2:36 PM Hardware Options Installation 71 3. Lift the removable media tray. 4.
72 HP ProLiant DL560 Server User Guide 7. Lower the removable media tray. 8. Install the access panel ("Installing the Access Panel" o
Hardware Options Installation 73 Redundant Hot-Plug AC Power Supply Option CAUTION: To prevent improper cooling and thermal damage, do not oper
74 HP ProLiant DL560 Server User Guide 3. Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk o
Hardware Options Installation 75 NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant powe
76 HP ProLiant DL560 Server User Guide CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC powe
Hardware Options Installation 77 7. Install the expansion board and lock the PCI retaining clip. 8. Install the PCI riser cage ("Installi
79 Server Cabling In This Section Power Button and Drive Cabling...
8 HP ProLiant DL560 Server User Guide Front Panel Components Item Description 1 SCSI hard drive bay 1 (SCSI ID 0) 2 SCSI hard drive bay 2 (SCS
80 HP ProLiant DL560 Server User Guide Item Description 1 SCSI cable 2 Power button cable 3 Diskette drive cable 4 CD-ROM drive cable Interna
Server Cabling 81 HP CONFIDENTIAL File Name: 303212-1new.doc Last Saved On: 11/4/02 10:51 AM
83 Server Configuration and Utilities In This Section ROM-Based Setup Utility ...
84 HP ProLiant DL560 Server User Guide For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or t
Server Configuration and Utilities 85 NOTE: The server may not support all of the following examples. Drives Installed Drives Used RAID Le
86 HP ProLiant DL560 Server User Guide Configuring Online Spare Memory To configure online spare memory: 1. Install the required DIMMs ("Memo
Server Configuration and Utilities 87 • • • • • The ROM-Based Diagnostic Utility provides a preboot method for quickly checking the validity of th
88 HP ProLiant DL560 Server User Guide 2. Press the F8 key when prompted during POST. The iLO RBSU runs. 3. Enter a valid iLO user ID and password
Server Configuration and Utilities 89 • • • • • Install the latest optimized drivers. Create and copy standard server configuration scripts using
Server Component Identification 9 Front Panel LEDs and Buttons HP CONFIDENTIAL File Name: 303212-1new.doc Last Saved On: 11/4/02 10:51 AM
90 HP ProLiant DL560 Server User Guide Enterprise Diagnostics LX32 Utility The Enterprise Diagnostics LX32 Utility displays information about the se
Server Configuration and Utilities 91 For more information on drivers, refer to the Servers Troubleshooting Guide on the Documentation CD. USB Su
92 HP ProLiant DL560 Server User Guide Safety and Security Benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the c
Server Configuration and Utilities 93 When the server boots, the system identifies whether the current ROM bank is corrupt. If a corrupt ROM is de
94 HP ProLiant DL560 Server User Guide • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the corr
Server Configuration and Utilities 95 ASR-2 increases server availability by restarting the server within a specified time after a system hang or
96 HP ProLiant DL560 Server User Guide Survey Utility Survey Utility gathers critical hardware and software information on servers running Microsoft
Server Configuration and Utilities 97 For more information, refer to the Servers Troubleshooting Guide on the Documentation CD, or the Management
99 Server Specific Troubleshooting In This Section Minimum Hardware Configuration ................
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