Hp AD117-9003A-ED3 Manuel d'utilisateur

HP Integrity rx2620 Server User ServiceGuideHP Part Number: AD117-9003A-ed3Published: February 2010Edition: 3

4-39 Removing the PCI Cage...714-40 Remov

Identifying and Diagnosing Hardware IssuesShould a failure occur, the server LEDs, the diagnostic LEDs, and the SEL help you identify theproblem.• The

3. To display the status logs, entersl. The status logs consist of:• System Event• Forward Progress• Current Boot• Previous Boot• Live Events• Clear S

Enter alert level threshold or [Q] to quit filter setup: 3 -> Alert threshold level 3 filter will be applied.Set up alert filter options on this

6. To decode the flashing state of server LED, review the entire SEL and look at events withalert level 3 and above.For example:Log Entry 24: 14 Feb 2

Figure 5-2 Diagnostic LEDsThe pattern of illuminated LEDs can be used to identify the category of the fault or warning. Forexample, if diagnostic LED

Table 5-5 Unknown WarningSolutionProblemLED 4LED 3LED 2LED 1System LEDView the SEL cli>sl e for additionalinformation. For further assistance,conta

Table 5-9 Processor WarningsSolutionProblemLED 4LED 3LED 2LED 1System LEDMake sure nothing is blocking theserver airflow and locate your server inan a

Table 5-15 Firmware ErrorsSolutionProblemLED 4LED 3LED 2LED 1System LEDView the SEL for additionalinformation.Systemfirmware hangOFFOFFREDOFFFlashingR

Table 5-19 BMC FaultsSolutionProblemLED 4LED 3LED 2LED 1System LEDTurn off and unplug the server. Wait20 seconds, then plug in and restartthe server.

00E0 7 CPU0 Halt boot 00037 DT 04 000000000000000F00F0 7 CPU0 Halt boot 00037 Time 2003-10-31 22:29:06Tro

List of Tables1 Publishing History Details...

Table 5-22 System Board LEDsDescriptionLEDThis green standby LED comes on as soon as the server power cord is plugged in.STBY (power good)A few second

Table 5-24 Gb LAN B Connector LEDs (continued)DescriptionColorLocationLinkGreenLink (upper right)Off: No linkLink (upper right)Optional Management Pro

Exercisers stress devices to facilitate the reproduction of intermittent problems.Information modules create a log of information specific to one devi

Table 5-27 Offline Support Tools ListFunctional AreaOffline ToolProcessor DiagnosticCPUDIAGMemory DiagnosticMEMDIAGSystem Mapping UtilityMAPPERSBA/LBA

Complete information on installing and using EMS hardware event monitors, as well as a list ofsupported hardware, can be found in the EMS Hardware Mon

2. Collect the following information:• The model number of your server (for example rx2620).• The product number of your server. This can be found on

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A Parts InformationThis appendix provides server part information such as:• Description• Manufacturing part number• Replacement part number• Exchange

Figure A-2 Tower PartsField Replaceable Parts ListUse the item numbers listed in Table A-1 with the part illustrations to identify the nomenclatureof

Table A-1 Parts List (continued)Part NumberExchangePart NumberReplacementMfg. Part NumberDescriptionItem No.A7231-69520A7231-66520A7231-66520SCSI back

C-6 Console Input Devices...17112 List o

Table A-1 Parts List (continued)Part NumberExchangePart NumberReplacementMfg. Part NumberDescriptionItem No.n/aAB331-04006AB331-04006Assembly - CPU Fa

Table A-1 Parts List (continued)Part NumberExchangePart NumberReplacementMfg. Part NumberDescriptionItem No.n/aA7231-04004A7231-04004Assembly - Fan Ca

Table A-1 Parts List (continued)Part NumberExchangePart NumberReplacementMfg. Part NumberDescriptionItem No.n/a8120-13518120-1351PWR CORD U.K. 250 VAC

Table A-1 Parts List (continued)Part NumberExchangePart NumberReplacementMfg. Part NumberDescriptionItem No.A9784-69001A9784-60001A8784AGigE-TX/2G FC

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B Booting the Operating SystemThis chapter covers procedures for booting and shutting down an operating system on the server.Operating Systems Support

The EFI Boot Configuration Menu provides the Add a Boot Option, Delete Boot Options,and Change Boot Order menu items (use this method if you must add

1. Access the EFI Shell environment.a. To access the server console, log in to iLO and enter CO.b. When accessing the console, confirm that you are at

Procedure B-3 Booting HP-UX (EFI Shell)From the EFI Shell environment, boot HP-UX on a device by first accessing the EFI SystemPartition (for example

Booting HP-UX in Single-User Mode (EFI Shell)From the EFI Shell environment, boot in single-user mode by stopping the boot process at theHPUX.EFI inte

List of ExamplesC-1 help Command...

LVM Maintenance Mode HP-UX BootingUse the following procedure to boot HP-UX in Logical Volume Management (LVM) maintenancemode.Booting HP-UX in LVM-Ma

Booting and Shutting Down HP OpenVMSThis section has procedures for booting and shutting down HP OpenVMS on entry-class HPIntegrity servers, and proce

• bcfg boot mv #a #b — Moves the item number specified by #a to the positionspecified by #b in the boot options list.• bcfg boot add # file.efi "

3. Access the EFI System Partition (fsX: where X is the file system number) for the devicefrom which you want to boot HP OpenVMS.For example, enter fs

3. At the OpenVMS DCL prompt, issue the @SYS$SYSTEM:SHUTDOWN command and specifythe shutdown options in response to the prompts given.>@SYS$SYSTEM:

3. List the contents of the \EFI\Microsoft\WINNT50 directory to identify the name of theWindows boot option file (Boot00nn) that you want to import in

4. Press Enter to initiate booting using the chosen boot option.5. After Windows begins loading, wait for the Special Administration Console (SAC) to

Windows Shutdown from the Command LineFrom the Windows command line, issue the shutdown command to shut down the operatingsystem.1. Log in to Windows

NOTE: On HP Integrity servers, the operating system installer automatically adds an entry tothe boot options list.1. Access the EFI Shell environment.

\EFI\redhat\elilo.efi\EFI\redhat\elilo.confAfter choosing the file system for the boot device (for example, fs0:) you can initiate theLinux loader fro

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Booting SuSE Linux Enterprise Server from the EFI ShellTo boot SuSE Linux Enterprise Server 10 from the EFI Shell:1. Access the EFI Shell.From the sys

C UtilitiesThis appendix describes the utilities that are part of the server. These include the EFI BootManager, and Extensible Firmware Interface Pre

different ways to bring up the system. For example, you can boot to the EFI Shell, to an operatingsystem located on the network or residing on media i

Table C-1 EFI Commands (continued)DefinitionBCH Command Parameters (PA-RISC)BCH CommandEquivalent(PA-RISC)EFI Shell CommandDisplay or change scrolling

Table C-1 EFI Commands (continued)DefinitionBCH Command Parameters (PA-RISC)BCH CommandEquivalent(PA-RISC)EFI Shell CommandDisplay or clear the pagede

Example C-1 help CommandShell> helpList of classes of commands:boot -- Booting options and disk-related commandsconfiguration -- Changing

Example C-4 help cpuconfig CommandShell> help cpuconfigDeconfigure or reconfigure cpusCPUCONFIG [module] | [threads] [on|off]module : Specifies wh

Example C-5 help ioconfig CommandShell> help ioconfigDeconfigure or reconfigure IO components or settingsIOCONFIG [fast_init|wol [on|off]]fast_init

Table C-2 Communications ParametersValueParameter1RECEIVE_FIFO_DEPTH1000000TIMEOUTNo parityPARITY8DATA_BITS1STOP_BITS0CONTROL_MASKboottestInteracts wi

Example C-6 boottest CommandShell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------- --------------------

About This DocumentThis document provides information and instructions on servicing and troubleshooting the HPIntegrity rx2620 server.The document pub

NOTE: The last remaining configured CPU in a server cannot be deconfigured.Example C-8 cpuconfig CommandShell> cpuconfigPROCESSOR INFORMATION

Example C-9 ioconfig CommandShell> ioconfigDeconfigure or reconfigure IO components or settingsIOCONFIG [fast_init|wol [on|off]]fast_init Specifie

Example C-10 conconfig CommandTo display current primary operating system console Shell> conconfig CONSOLE CONFIGURATION Index Status Type Devi

OperationSets NVM and stable store values to predefined default values. Normally only a subset of valuesare available for default. To reset the system

Example C-14 info all CommandShell> info allSYSTEM INFORMATIONDate/Time: Sep 24, 2004 17:27:17 (20:04:09:24:17:27:17)Manufacturer: hpProduct Na

CPU CPU Module/ Module/ Logical Logical Warnings ------- --------- -------- 0/0 0/0 AutoBoot: ON - Timeout is : 1

00 E0 02 00 0x1002 0x5159 XX Acpi(HWP0002,700)/Pci(2|0) System Wake-On-LAN: EnabledBOOT INFORMATION Monarch CPU: Current Preferr

------------------- ------- ------ -------- Memory Controller 0 122b 0023 Root Bridge 0 12

Example C-16 info mem CommandShell> info memMEMORY INFORMATION ---- DIMM A ----- ---- DIMM B ----- DIMM Current DIMM Current ---

Example C-18 info boot CommandShell> info bootBOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch CPU CPU Module/

Document OrganizationThis guide is divided into the following chapters.Chapter 1 Introduction Use this chapter to learn about the features and specifi

Example C-19 lanaddress CommandLAN Address Information: LAN Address Path ----------------- ---------------------------------------- Mac(

OperationWith no options specified, the command displays the PDT information for the server. The PDTis cleared and a reboot is required for memory rea

Example C-23 sysmode CommandShell> sysmodeSystem Mode: NORMALShell> sysmode adminYou are now in admin mode.Shell> sysmode serviceYou are now

1. To map the parameters for all PCI cards installed in the server, enter the shell> info iocommand at the EFI Shell prompt.A list of all the insta

Also, this SCSI interface has a non-numeric (XX) slot # indicating that it is on the systemboard.2. From the EFI Shell prompt, enter the following com

Drv[45] Ctrl[1C] Lang[eng] Drv[45] Ctrl[1D] Lang[eng]This listing shows which driver controls which device (controller). This information des

7. Be sure the utility is running for the channel of the SCSI interface by comparing the valuesshown for PCI Bus, PCI Device, and PCI Function to the

Using the Boot Option Maintenance MenuThis menu enables you to select console output and input devices as well as various boot options.The menu items

Where:• NO VOLUME LABEL: A hard drive. When you format a hard drive, the EFI tools provide anoption to LABEL the disk. In this example, the volume is

NOTE: This action does not delete any files, applications, or drivers from your system.This option displays a list of boot options that are configured

| Separates items in a list of choices.WARNING A warning calls attention to important information that if notunderstood or followed will result in per

VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9) Boot0000Set AutoBoot TimeOutUse this option to set the amount of time the system pauses before it l

Table C-5 Console Output DevicesChoose:To select:Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)Serial A/Serial 1Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N8

• Each option is identified with an EFI device path. Not all options are available, dependingon the configuration of the server and the options purcha

Set System Wake-On LANEnables or disables the server Wake-On_LAN settings.Set System DefaultsSelects server default settings.iLO MPThe Integrated Ligh

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IndexAacetone, 114activity LED, 99adapterpath, 163slot number, 163ammonia, 114anti-static wrist strap, 39autoboot, 126Bbenzene, 114block diagrammemory

extensible firmware interface, (see EFI)FF/W LED, 110fault LED warnings, 104fault management, 113field replaceable unit, FRUlist of, 117front bezel, r

power supply LEDs, 31power supply, removing and replacing, 48Pre-OS System Environment (see EFI/POSSE)processorlocation, 62socket specifications, 22sp

HP Contact InformationFor the name of the nearest HP authorized reseller:• In the United States, see the HP US service locator webpage (http://welcome

1 IntroductionThe HP Integrity rx2620 server is a 2-socket server based on the Itanium® processor architecture.The server supports the following opera

Legal NoticesCopyright Notices. © Copyright 2006-2010 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change w

Table 1-1 Server DimensionsValueDimensions2URack units8.6 cm (3.4 in.)Height48.3 cm (19.0 in.)Width67.9 cm (26.8 in.)Depth17.5 kg (38.6 lb.)22.2 kg (4

Power Supply Unit• 600 W output power• Front-end block (the actual power supply case) that converts the line voltage into a high DCvoltage.Back-end vo

Figure 1-4 System Block DiagramThe following describes the main components of the system board:• “Processor Sockets” (page 22)• “Processor Bus” (page

The front side bus (FSB) is the IA64 processor bus, based on bus protocol from Intel. Unlikeprevious PA-RISC microprocessors that utilized HP propriet

Figure 1-5 Memory Block DiagramMemory ArchitectureThe I/O ASIC memory interface supports two DDR cells. Each cell is 144 data bits wide. Thememory sub

Table 1-2 Memory Array Capacities (continued)DDR SDRAM Count, Type, and TechnologySingle DIMM SizeMininum/Maximum Memory Size36 x 128 MB x 4 DDR1 SDRA

— Two general purpose 32-bit registers— Semaphore registers— Monarch selection registers— Test and Reset register• Reset and INIT generationDual Seria

• 160-pin low profile flat pack (LQFP) package• Firmware is provided for the following interfaces:— Intelligent platform management interface (IPMI)—

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2 Controls, Ports, and LEDsThis chapter describes the controls, ports, and LEDs on the front and rear panels of the server.Front PanelThe control pane

Table of ContentsAbout This Document...15Intended

Table 2-1 Control Panel LEDs and Switches (continued)FunctionNameThe four diagnostic LEDs operate in conjunction with the system LED to provide diagno

Table 2-3 Hard Drive LED DefinitionsDescriptionActivityLEDNot used in the server.Not usedStatus LEDIndicates disk drive activity. This LED is directly

Rear PanelThe server rear panel includes communication ports, I/O ports, AC power connectors, and theLocator LED/button. Additional LEDs located on th

Table 2-6 Rear Panel Connectors and Switches (continued)FunctionConnector/Switch25-pin female serial data bus connector for the optional iLO MP. This

Figure 2-8 10/100/1000 base-T Ethernet Gb LAN B Connector LEDsTable 2-8 10/100/1000 base-T Ethernet Gb LAN B Connector LEDsDescriptionColorLocation100

Table 2-9 iLO MP LAN LEDs (continued)DescriptionColorLEDStandby power onGreenStandbyPowerOff: standby power offStandbyPowerRear Panel 35

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3 Powering Off and Powering On the ServerThis chapter provides information and procedures for powering off and powering on the server.Power StatesThe

1. Gracefully shut down the operating system. See Appendix B (page 125), or your operatingsystem documentation.2. Press the Power button to power off

4 Removing and Replacing ComponentsThis chapter describes the procedure for removing and replacing the different components inthe server.ESD Informati

Hot-Plug Disk Drive Indicators...30Power Supply LE

Figure 4-1 Internal Physical LayoutTable 4-1 Component Locations8 Hot-pluggable hard drives (up to 3)1 Power receptacles (PWR 1 right, PWR 2 left)9 Ha

Figure 4-2 System Board Connectors and SlotsTable 4-2 Connector Locations17 PCI backplane connector9 PDH connectors1 External SCSI connector18 Optical

Removing and Replacing System Top Metal Cover and BezelsTo upgrade, remove, or replace most server components, you must first remove the top metalcove

Figure 4-3 Release the Rack Latches3. Slide the server out of the rack until the guide-rail release clips are visible.Inserting the Server into the Ra

Figure 4-4 Removing and Replacing the Top Metal Cover3. Lift the top metal cover off the server chassis.Replacing the Top Metal CoverCAUTION: Secure a

Figure 4-6 Closing the Top Metal Cover3. Slide the server into the rack enclosure and connect the power cables.Removing and Replacing the Front BezelY

2. Swing the bezel and push toward the front of the server until the bezel locks into place.Figure 4-8 Replacing the Front BezelRemoving and Replacing

3. Remove fan 1A, 1B, 2, or 3 from the server by grasping the appropriate fan and lifting it outof the fan socket. See Figure 4-9, Figure 4-10, and Fi

Replacing a Server Fan1. Remove the top metal cover (if necessary). See “Removing the Top Metal Cover” (page 43).2. Grasp the replacement fan module a

2. Press the power supply retaining clip to unlatch the power supply release lever. SeeFigure 4-12 and Figure 4-13.Figure 4-12 Releasing the Power Sup

Installing DIMMs...59Removing and

Figure 4-14 Replacing the Power Supply4. Verify that both power supply LEDs, visible through the front of the supply grid, areilluminated.5. Verify th

2. If you have not locked your hard drives, proceed to step Step 3. If you have locked yourhard drives, you must unlock them before removing or replac

Figure 4-16 Releasing the Disk Drive4. Pull outward on the release lever to remove the drive from the server. See Figure 4-17.Figure 4-17 Removing the

4. Lock the hard drives in place. Replace the server top metal cover if it was removed to unlockdrives.5. Validate the hard drive installation by:a. I

2. Remove the top metal cover. See “Removing the Top Metal Cover” (page 43).3. Grasp the memory airflow guide and lift it out of the server. See Figur

4. Remove the main portion of the airflow guide:a. Hold the guide using the opening on top of the guide. See Figure 4-20.b. At the same time, grasp th

7. Lift the front portion of the airflow guide out of the server.Figure 4-22 Removing the Front Airflow GuideReplacing the Processor Airflow Guide1. R

Removing and Replacing Memory DIMMsYour server has 12 memory sockets for installing DDR SDRAM memory DIMMs. The supportedDIMM sizes are 256 MB, 512 MB

Figure 4-23 DIMM Slot IdentificationRemoving DIMMsTo remove DIMMs:1. Power off the server and disconnect all cables. See “Powering Off the Server” (pa

Installing DIMMsYou must load DIMMs in the correct order:• You must install DIMMs in matched quads. Two matched memory card pairs of equal size(that i

System Event Logs...101Systems Withou

Figure 4-24 Inserting DIMM into Slot60 Removing and Replacing Components

Removing and Replacing a ProcessorThis section provides information about removing and replacing a processor. The processors arelocated on the system

Figure 4-25 Processor Locations on ServerFigure 4-26 Processor Location on System Board62 Removing and Replacing Components

Removing a ProcessorTo remove a processor module:1. Power off the server and disconnect all cables. See “Powering Off the Server” (page 37).2. Remove

Figure 4-28 Unscrewing the Captive Screws7. Slide the sequencing retainer plate toward the back of the server to open the hole in the edgeof the heat

Figure 4-30 Unlocking the Processor Module Locking Mechanism9. Lift the processor up and out of the chassis. Place the processor module into an anti-s

Figure 4-31 Unlocked ZIF Socket LockCAUTION: The zero insertion force (ZIF) socket for the processor is locked and unlockedby half a turn of the 2.5 m

Figure 4-33 CPU Slot Alignment HolesFigure 4-34 Installing the Processor ModuleCAUTION: Do not press the processor module into the socket. When proper

Figure 4-35 Locking the Processor Module in Place7. Slide the sequencing retainer plate toward the rear of the server.Figure 4-36 Sliding the Sequenci

Figure 4-37 Securing the Captive Screws9. Connect the processor module turbo fan power cable to the connector on the system board.10. Connect the powe

Booting HP OpenVMS...132Booting HP Ope

3. Lift up on the battery and push on the back of it with a flat-head screwdriver to remove thebattery from its holder. See Figure 4-38 for the batter

Removing and Replacing PCI Card CageAccessory cards are installed in a removable PCI cage. This section explains how to access thePCI card cage, and h

Figure 4-40 Removing the PCI Cage Cover5. Unscrew the bulkhead screw that holds the accessory card in place.6. The PCI cards are now accessible for re

Removing and Replacing PCI CardsThe server can contain up to four PCI cards. PCI cards are located in the PCI cage.CAUTION: There are restrictions on

6. Install a PCI slot cover in the opening left by the removal of the PCI card. This maintainsthe proper airflow within the chassis. See Figure 4-41.F

7. Reinstall the PCI cage. See “Replacing the PCI Card Cage” (page 72).8. Connect any cables that are required by the PCI card.9. Power on the server.

Figure 4-44 Replacing the PCI Backplane3. Replace any accessory and graphics cards.4. Connect server power, PCI, and LAN cables.5. Power on the server

Figure 4-45 Removing and Replacing Removable Media DriveReplacing a Removable Media DriveTo replace the removable DVD drive:1. If a removable media dr

Figure 4-46 Removing the MP Card4. Unscrew the two external mounting screws that are located on both sides of the 25-pin serialconnector as shown in F

9. Replace the top metal cover and reconnect the power and external cables.Replacing the MP Card1. Record the network settings from your iLO MP before

Parameters...153lanaddres

4. Lift up on the battery and push on the back of it with a flat-head screwdriver to remove thebattery from its holder. See Figure 4-48.CAUTION: Only

Removing and Replacing the LED Status PanelThe LED status panel card contains the server and diagnostic LEDs.CAUTION: Some server settings are saved t

Removing and Replacing the System BoardCAUTION: Some server settings are saved to the LED status panel. If you are replacing boththe LED status panel

NOTE: To access the three power cables near the PCI cage, you must lift up the connectorbridge for the PCI cage fan.7. Unscrew the system board mounti

2. Grasp the new system board by its edges and carefully align it in the server:a. Angle the board to allow the PCI connector to slide into the PCI ca

Figure 4-55 Sliding the System Board into the Chassis4. Install the system board mounting screw. See Figure 4-56.5. Connect all cables to their approp

Figure 4-57 Reinstalling the Power Connectors9. Replace the following server components:• PCI card cage. See “Replacing the PCI Card Cage” (page 72)•

UUID: A8F2D6EC-DBE5-11D9-9172-AE65D056B60F (Valid) Secondary UUID is Identical Product ID: 0x10A18. Use the EFI date and time commands

5. Unscrew the PSI mounting screw and remove the PSI module from the server. See Figure 4-59and Figure 4-60.Figure 4-59 Removing the Mounting ScrewFig

Replacing the Power Supply Interface Module1. Place the PSI module into the chassis by sliding the module retaining tab into the socket onthe hard dri

List of Figures1-1 HP Integrity rx2620 Server (front view)...191-

Removing and Replacing the Hard Drive SCSI BackplaneRemoving the Hard Drive SCSI Backplane1. Power off the server, disconnect all power and external c

Figure 4-65 Removing the Mounting ScrewsRemoving and Replacing Internal Components 91

6. Remove the hard drive backplane by sliding it in the direction of the arrow and pulling itoutward from its standoff posts. See Figure 4-66 and Figu

7. Verify the backplane replacement by using the utilities identified in Appendix C (page 141).To verify operation, use the iLO MP commands.Removing a

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5 TroubleshootingThis chapter provides troubleshooting instructions for maintaining the server.Troubleshooting TipsCAUTION: Do not operate the server

NOTE: If MP hardware is installed, the diagnostic LEDs are monitored by iLO. Thediagnostic LEDs on the control panel are disabled.3. Display and exami

6. If the server stopped working after you installed a new board, remove the board and poweron the server. If your server now works, check the install

Table 5-1 Troubleshooting FRUsPotential FRUsTroubleshooting StepsNormal FunctioningIndicatorsProblemIndicatorsProblem orSymptomNo AC presentPower Supp

Verifying Hard Drive OperationEach hard drive has an activity LED indicator on the front of the drive. See Figure 5-1.NOTE: Only the Activity LED is u