HP 15 Notebook PCHP 15 TouchSmart Notebook PCCompaq 15 Notebook PCCompaq 15 TouchSmart Notebook PCHP 250 G2 Notebook PCHP 255 G2 Notebook PCMaintenanc
Category Description Non-touch ;UMANon-touch;discreteTouch;UMATouch;discrete Supports up to 16 GB of system RAM in the followingconfigurations:●16384
Intel processor and discrete graphics (not Bay Trail)Remove the heat sink:a. Loosen the four Phillips screws that secure the heat sink to the system b
AMD processor and discrete graphicsAMD processor and UMA graphicsThe thermal material must be thoroughly cleaned from the surfaces of the heat sink an
●Thermal paste is used on the processor (1) and the heat sink section (2) that services itIntel processor and discrete graphics (not Bay Trail)94 Chap
●Thermal paste is used on the processor (1) and the heat sink section (2) that services it●Thermal paste is used on the graphics subsystem chip (3) an
●Thermal paste is used on the processor (1) and the heat sink section (2) that services itAMD processor with discrete graphics●Thermal paste is used o
AMD processor with UMA graphics●Thermal paste is used on the processor (1) and the heat sink section (2) that services itReverse this procedure to rea
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet andthen unplugging the AC adapter from the computer.4.
Power connector cableDescription Spare part numberPower connector cable 747116-001Before removing the power connector cable, follow these steps:1. Shu
4. Remove the power connector cable (3).Reverse this procedure to install the power connector cable.100 Chapter 4 Removal and replacement procedures
Card reader boardDescription Spare part numberCard reader board (includes cable) 747129-001Before removing the card reader board, follow these steps:1
Category Description Non-touch ;UMANon-touch;discreteTouch;UMATouch;discrete●Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter●Qualcomm Atheros AR9485 802
4. Remove the card reader board (3).Reverse this procedure to install the card reader board.102 Chapter 4 Removal and replacement procedures
SpeakersDescription Spare part numberSpeakers (includes left and right speakers and cable) 747135-001Before removing the speakers, follow these steps:
3. Remove the speakers (3).Reverse this procedure to install the speakers.RTC batteryDescription Spare part numberRTC battery 747132-001Before removin
To remove the RTC battery:1. Position the system board upside down.2. Disconnect the battery cable from the system board (1), and then lift the batter
Hard drive connectorDescription Spare part numberHard drive connector 747118-001Before removing the hard drive connector, follow these steps:1. Shut d
2. Remove the hard drive connector (2).Reverse this procedure to install the hard drive connector.Component replacement procedures 107
WeightBefore removing the weight, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
5 Using Setup Utility (BIOS) and HP PCHardware Diagnostics (UEFI) in Windows 8Setup Utility, or Basic Input/Output System (BIOS), controls communicati
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download andinstall a BIOS update only
Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic t
Category Description Non-touch ;UMANon-touch;discreteTouch;UMATouch;discreteSecurity Kensington Security LockSupport Intel Anti-TheftSupport Intel IPT
112 Chapter 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8
6 Using Setup Utility (BIOS) and SystemDiagnostics in Windows 7Setup Utility, or Basic Input/Output System (BIOS), controls communication between all
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download andinstall a BIOS update only
Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioningproperly.To start Sy
116 Chapter 6 Using Setup Utility (BIOS) and System Diagnostics in Windows 7
7 Computer Setup (BIOS) and AdvancedSystem Diagnostics in SUSE LinuxComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th
BIOS version information (also known as ROM date and System BIOS) can be displayed as follows:1. Start Computer Setup.2. Use a pointing device or the
●Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data inevery sector of the hard drive. If the test de
8 SpecificationsComputer specifications Metric U.S.Dimensions (touch models)Depth 25.2 cm 9.2 inWidth 37.8 cm 14.88 inHeightTouchNon-touch2.98 cm2.81
Category Description Non-touch; UMA Touch; UMA Touchscreen, 39.6-cm (15.6-in), high-definition (HD), light-emittingdiode (LED), SVA AntiGlare (1366×76
39.6-cm (15.6-in) display specifications Metric U.S.Active diagonal size 39.6-cm 15.6-inResolution 1600x900 (HD+)Active area 309.399x173.952PPI 112Sur
Hard drive specifications 1-TB* 750-GB*(9.5 mm)500-GB*(7.0 mm)320-GB*(9.5 mm)DimensionsHeight 9.5 mm 9.5 mm 7.0 mm or 9.5 mm 7.0 mm or 9.5 mmLength 10
DVD±RW SuperMulti DL Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (P
9 Backing up, restoring, and recovering inWindows 8This chapter provides information about the following processes:●Creating recovery media and backup
●If your computer does not include an integrated optical drive with DVD writer capability, but you wouldlike to create DVD recovery media, you can use
●If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media torestore the factory image to the replacement drive.
IMPORTANT: For tablets, connect to the keyboard dock before beginning these steps (select models only).1. Press f11 while the computer boots.– or –Pre
10 Backing up, restoring, and recovering inWindows 7Your computer includes tools provided by the operating system and HP to help you safeguard yourinf
Creating the recovery media1. Select Start and type recovery in the search field. Select Recovery Manager from the list. Allow theaction to continue,
Tips for a successful backup●Number backup discs before inserting them into the optical drive.●Store personal files in the Documents, Music, Pictures,
Category Description Non-touch; UMA Touch; UMASupport for the following WLAN formats:●Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter●Qualcomm Atheros A
Restore and recoveryRestoring to a previous system restore pointSometimes installing a software program causes your computer or Windows to behave unpr
●If the recovery media do not work, you can obtain recovery discs for your system from the HP website.●The Minimized Image Recovery option is recommen
To change the boot order for a recovery flash drive:1. Insert the flash drive into a USB port.2. Restart the computer.3. Press esc while the computer
11 Backup and Recovery in SUSE LinuxRecovery after a system failure is as good as your most recent backup. As you add new software and datafiles, you
CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive. All files youhave created and any software installed on th
12 Statement of VolatilityThe purpose of this document is to provide general information regarding non-volatile memory in industry-standards based HP
Then select Un-configure AMT on next boot. Select Save then Yes. Select the File menu, and thenselect Save Changes and Exit. Reboot the system and con
Non VolatileMemory TypeAmount(Size)Does thismemorystorecustomerdata?Does thismemoryretain datawhen poweris removed?What is thepurpose of thismemory?Ho
Non VolatileMemory TypeAmount(Size)Does thismemorystorecustomerdata?Does thismemoryretain datawhen poweris removed?What is thepurpose of thismemory?Ho
This relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC configuration data.6. Does resetting the CMOS configuration memory ret
Category Description Non-touch; UMA Touch; UMA ●FreeDOS √ Serviceability End-user replaceable parts:●AC adapter●Battery●Memory modules (2)●Optical dr
142 Chapter 12 Statement of Volatility
13 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120volts ac, or fro
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg
Country/region Accredited agency Applicable note number2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug
146 Chapter 13 Power cord set requirements
14 RecyclingBatteryWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of thebattery in general hou
Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.2. Lift up and out on
5. Remove all screws (1) that secure the display panel assembly to the display enclosure.6. Remove the display panel assembly (2) from the display enc
12. Lift the top edge of the backlight cover (2) and swing it outward.13. Remove the backlight cover.14. Turn the display panel upright.15. Remove the
17. Remove the backlight frame from the display panel.WARNING! The backlight contains mercury. Exercise caution when removing and handling thebackligh
Category Description Non-touch;UMANon-touch;discreteTouch;UMATouch;discrete AMD Radeon HD 8210 Graphics (E1-2100) √ √ Panel 39.6-cm (15.6-in), hig
22. Release the tape (4) that secures the LCD panel to the display rear panel.23. Remove the LCD panel.24. Recycle the LCD panel and backlight.152 Cha
IndexAAC adapter 12AC adapter, spare part number 35action keysidentifying 18antennasillustrated 32removing 79spare part number 36audio, product descri
spare part number 35specifications 123Hard drive bracketillustrated 32spare part number 36hard drive bracketremoving 82hard drive connectorillustrated
processorillustrated 30product description 1, 4, 7removing 97spare part number 35product descriptionaudio 2, 5, 8chipset 1, 4, 7display panel 1, 4, 8E
Wwebcamidentifying 14webcam light, identifying 14webcam/microphone cableillustrated 32removing 53, 77, 78spare part number 36webcam/microphone modulei
Category Description Non-touch;UMANon-touch;discreteTouch;UMATouch;discreteIntegrated 10/100/1000 NIC (HP 255 models)Wireless Integrated wireless loca
Category Description Non-touch;UMANon-touch;discreteTouch;UMATouch;discrete 4-cell, 41-Whr Li-ion battery3-cell, 31-Whr Li-ion battery√√√√Security Ke
2 External component identificationRight sideComponent Description(1)Power light●On: The computer is on.●Blinking: The computer is in the Sleep state,
© Copyright 2013, 2014 Hewlett-PackardDevelopment Company, L.P.AMD and Radeon are trademarks of AdvancedMicro Devices, Inc. Bluetooth is a trademarkow
Left sideComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act a
Component DescriptionNOTE: When a device is connected to the jack, the computerspeakers are disabled.NOTE: Be sure that the device cable has a 4-condu
DisplayNOTE: Refer to the image that most closely matches your computer.Component Description(1) WLAN antennas (2)* Send and receive wireless signals
TopTouchPadComponent Description(1) TouchPad zone Moves the on-screen pointer and selects or activates items onthe screen.NOTE: The TouchPad also su
LightsComponent Description(1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.(2)Mute light●Amber: Computer sou
ButtonComponent Description Power button●When the computer is off, press the button to turn on thecomputer.●When the computer is on, press the button
KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.(2) fn key Executes frequently used sy
BottomComponent Description(1)Battery lock and unlock latch Locks and unlocks the battery in the battery bay.(2) Battery bay Holds the battery.(3)
Component DescriptionCAUTION: To prevent an unresponsive system, replacethe wireless module only with a wireless moduleauthorized for use in the compu
Component (1) Product name(2) Serial number(3) Product number(4) Warranty period(5) Model number (select models only)Component (1) Serial number (2
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place thedevice directly on your
Component (4) Model number (select models only) (5) Revision number ●Regulatory label(s)—Provide(s) regulatory information about the computer.●Wire
3 Illustrated parts catalogComputer major componentsComputer major components 23
Item Component Spare part number(1) Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen)NOTE: For display assembly spare part information,
Item Component Spare part number ●For use in French Canada 747140-DB1 ●For use in Denmark, Finland, and Norway 747140-DH1 ●For use in the Czech Republ
Item Component Spare part number ●For use in Greece 747142-151 ●For use in Latin America 747142-161 ●For use in Saudi Arabia 747142-171 ●For use in Hu
Item Component Spare part number ●For use in South Korea 750196-AD1 ●For use in the Netherlands 750196-B31 ●For use in French Canada 750196-DB1 For u
Item Component Spare part number ●For use in Bulgaria 749022-261 ●For use in Thailand 749022-281 ●For use in Japan 749022-291 ●For use in Europe 74902
Item Component Spare part number ●UMA graphics, Intel HM76 chipset, Windows 8 Standard 747137-501 ●UMA graphics, Intel HM76 chipset, Windows 8 Profess
Item Component Spare part number ●Windows 8 Standard 747152-501(10) Optical drive connector 747119-001(11) RTC battery 747132-001(12) Memory module (P
Item Component Spare part numberNOTE: Included in the Plastics Kit.Display assembly subcomponentsItem Component Spare part number(1) Display bezel (in
iv Safety warning notice
Item Component Spare part number For use in HP 250 and HP 255 models 749020-001(4) Hinges (left and right) 747120-001(5) Display cable (includes disp
Plastics KitItem Component Spare part number Plastics Kit, includes: 747130-001(1) Service door(2) Optical drive cover (for use in models without an
Miscellaneous partsComponent Spare part numberHP Smart AC adapter:For use with computer models equipped with discrete graphics:●90-W PFC HP Smart AC a
Sequential part number listingSpare partnumberDescription490371-001 Power cord for use in North America (3-pin, black, 1.83-m)490371-011 Power cord fo
Spare partnumberDescription711903-002 Intel Core i5, 3230M 2.60-GHz processor (3.0-MB L3 cache, dual core, 35 W)713162-001 Intel Celeron 1000M, 1.8-GH
Spare partnumberDescription747133-001 Rubber Kit for use in HP 15 and Compaq 15 models747134-001 Screw Kit747135-001 Speakers (includes left and right
Spare partnumberDescription747140-271 Top cover with keyboard for use in black HP 15 and Compaq 15 models in Romania747140-281 Top cover with keyboard
Spare partnumberDescription747142-001 Top cover with keyboard for use in red HP 15 and Compaq 15 models in the United States747142-051 Top cover with
Spare partnumberDescription747143-A41 Top cover with keyboard for use in gray HP 15 and Compaq 15 models in Belgium747143-B31 Top cover with keyboard
Spare partnumberDescription748839-001 System board for use only in models with discrete graphics, Intel HM76 chipset, and without Windows 8 (includesr
Table of contents1 Product description ...
Spare partnumberDescription750195-151 Top cover with keyboard for use in blue HP 15 and Compaq 15 models in Greece750195-171 Top cover with keyboard f
Spare partnumberDescription753100-601 System board for use only in models with UMA graphics, Celeron N2820 processor, and Windows 8 Professional(inclu
44 Chapter 3 Illustrated parts catalog
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i
Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0
●Avoid contact with pins, leads, or circuitry.●Turn off power and input signals before inserting or removing connectors or test equipment.Equipment gu
Component replacement proceduresThis chapter provides removal and replacement procedures.Make special note of each screw's size and location duri
Display subcomponents (bezel, webcam, panel)This section describes removing display subcomponents that do not require that you remove the entiredispla
2. Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.5 screws (2) that secure thedisplay bezel to the display assembly.3. Flex the in
Packaging and transporting guidelines ... 47Component replacement procedures ...
c. Lift to disengage the adhesive that secures the webcam/microphone module to the display, andthen remove the module (2).52 Chapter 4 Removal and r
6. To remove the display panel:a. Remove the six Phillips PM2.5×4.0 screws (1) that secure the display panel to the enclosure, andthen rotate the disp
b. Remove the six Phillips PM2.0×3.0 screws (1) that secure the display panel to the hinges, and thenrotate the display panel onto the keyboard (2).54
c. On the back of the display panel, release the adhesive strip (1) that secures the display panel cableto the display panel, and then disconnect (2)
Service doorNOTE: The service door is available in the Plastics Kit.Description Spare part numberPlastics Kit 747130-001Before removing the service do
Optical driveDescription Spare part numberDVD+/-RW Double-Layer SuperMulti Drive 747125-001Before removing the optical drive, follow these steps:1. Sh
6. Remove the optical drive bracket (2).Reverse this procedure to reassemble and install the optical drive.58 Chapter 4 Removal and replacement proc
WLAN moduleDescription Spare part numberAtheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Co
3. Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: If the WLAN antennas are not connected to the terminals on th
Memory moduleNOTE: Bay Trail models support only one memory module.Description Spare part number8-GB (PC3L, 12800, 1600-MHz) 693374-0014-GB (PC3L, 128
7 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux ... 117Starting Computer S
Top cover/keyboardNOTE: The top cover spare part kit includes the TouchPad.Description Spare part numberTop cover with keyboard for use in black HP 15
Description Spare part number●For use in Greece 747141-151●For use in Latin America 747141-161●For use in Saudi Arabia 747141-171●For use in Hungary 7
Description Spare part number●For use in South Korea 747142-AD1●For use in the Netherlands 747142-B31●For use in Slovenia 747142-BA1●For use in Israel
Description Spare part number●For use in Turkey 747143-141●For use in Greece 747143-151●For use in Latin America 747143-161●For use in Saudi Arabia 74
Description Spare part number●For use in French Canada 749022-DB1●For use in Denmark, Finland, and Norway 749022-DH1●For use in the Czech Republic and
2. Disconnect the following cables:(1): Power button board cable(2): Keyboard cable(3): Touchpad cable3. Remove the 14 Phillips PM2.5×6.0 screws that
6. Remove the top cover (2).Reverse this procedure to install the top cover/keyboard.Note the antenna routing path on the bottom of the computer when
Power button boardDescription Spare part numberPower button board (includes cable) 747128-001Before removing the power button board, follow these step
TouchPad button boardDescription Spare part numberTouchPad button board (includes cable) 747127-001Before removing the TouchPad button board, follow t
Display assemblyThis section describes removing the display assembly in its entirety and disassembling all the displaysubcomponents.If you only need t
Restoring to a previous system restore point ... 132Restoring specific fi
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet andthen unplugging the AC adapter from the computer.4.
5. Remove the display assembly (2).Component replacement procedures 73
If it is necessary to replace any of the display assembly subcomponents:1. To remove the display bezel:a. Remove the two Mylar screw covers (1) and th
c. Remove the display bezel (4).NOTE: In this procedure, the display will NOT be connected to the computer, as shown in thefollowing image.2. To remov
c. Remove the webcam/microphone module (2). (The module is attached to the display enclosurewith double-sided tape.)76 Chapter 4 Removal and replace
3. To remove the display panel:a. Remove the six Phillips PM2.5×4.0 screws (1) that secure the display panel to the enclosure, andthen rotate the disp
b. On the back of the display panel, release the adhesive strip (1) that secures the display panel cableto the display panel, and then disconnect (2)
5. To remove the wireless antenna cables and transceivers:a. Release the wireless antenna cables from the clips (1) built into the display enclosure.b
USB boardDescription Spare part numberUSB board (includes cable) 747126-001Before removing the USB board, follow these steps:1. Shut down the computer
Hard driveNOTE: The hard drive spare part kit does not include the hard drive cable or bracket.Description Spare part number1-GB, 5400-rpm, 2.5-in 676
1 Product descriptionIntel HM76 Express Chipset modelsCategory Description Non-touch ;UMANon-touch;discreteTouch;UMATouch;discreteProduct name HP 15 N
4. Disconnect the connector from the hard drive (4).5. To remove the hard drive bracket, remove the four Phillips PM2.5×3.0 screws (1) that secure the
6. Remove the hard drive bracket from the hard drive (2).Reverse this procedure to reassemble and install the hard drive.Component replacement procedu
Optical drive connectorDescription Spare part numberOptical drive connector 747119-001Before removing the optical drive connector, follow these steps:
System boardNOTE: The system board spare part kit includes replacement thermal materials.NOTE: Intel models come with removable processors. AMD models
Description Spare part number●Windows 8 Standard 747149-501System board for use only in models with an AMD A4-5000 processor and discrete graphics:●Wi
To remove the system board:1. Position the computer upside down, and then disconnect the hard drive connector cable (1) from thesystem board.Component
2. Position the computer upright, and then disconnect the following cables from the system board:(2): Speaker cable(3): USB board cable(4): Optical dr
5. Lift the side opposite of the connectors of the system board (3), and then pull the system board awayfrom the connectors to remove it (4).Reverse t
Fan/heat sink assemblyNOTE: The fan/heat sink assembly spare part kit includes replacement thermal materials.NOTE: Bay Trail models support only a hea
4. Remove the fan/heat sink assembly (3).Intel Bay Trail processor and UMA graphicsRemove the fan:a. Disconnect the fan cable (1) from the system boar
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